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Added 6 mins ago
IF
Client Relationship Manager, Partnerships & Affinity Markets – Special Markets
iA Financial Group (Industrial Alliance)
Vancouver, BC
- Full-time
…creating value for clients and partners? As a Client Relationship Manager, Partnerships & Affinity Markets – Special Markets, you will support the national growth, retention, profitability,…
Added 7 mins ago
Manager, Agent Development, Applied AI
Google
Toronto, ON · Waterloo, ON
Bachelor’s degree in Engineering, Computer Science, a related field, or equivalent practical experience.
Added 7 mins ago
M
Building Infrastructure Project Manager
MDA
Sainte-Anne-de-Bellevue, QC
- Full-time
The Project Manager is responsible for the overall coordination of infrastructure installations (structures, civil works, HVAC systems, electrical systems, telecommunications, security, and…
Added 7 mins ago
CO
Advisor, Diagnostic Laboratory Medicine
COLLEGE OF PHYSICIANS & SURGEONS OF ALBERTA
Edmonton, AB
- Full-time
Prepare assessment reports for Program Manager review and distribution to facilities.
Added 7 mins ago
BF
Bilingual Talent Acquisition Co-Op
Burnbrae Farms
ON · Mississauga, ON
- Full-time
Experience in construction, skilled trades, equipment operation, agriculture, or a related hands-on field
Added 7 mins ago
TA
Business Process & Training Specialist, Integrated Operations Centre (IOC)
Transat AT
Montreal, QC
- Full-time
In collaboration with the Manager, Business Processes and Training, the incumbent will play a key role in the continuous improvement of the Integrated Operations Centre (IOC). The person…
Added 7 mins ago
AC
Associate, Investments - Trans-Canada Capital
Air Canada
Montreal, QC
- Full-time
…Associate with exposure to a wide range of investment strategies, manager types, and asset classes. TCC operates with a lean, entrepreneurial team structure, giving the Associate real…
Added 7 mins ago
IH
Licensed Practical Nurse
Inspired HR
Calgary, AB
- Full-time
Performs tasks delegated by a Physician or Manager
Added 7 mins ago
D
Manager - Gestionnaire de projet (Fly-in / Fly-out)
Dexterra
Val-d'Or, QC · Mirabel, Québec
- Full-time
The Project Manager is responsible for the day-to-day management and overall performance of the camp’s food and lodging services. This role combines operational leadership, people…
Added 21 mins ago
J
Field Services Specialist
Jolera
Ottawa, ON
- $55,000 to $60,000 CAD / year
- Full-time
React to onsite outage scenarios as necessary or as assigned by the Service Desk Manager/Field Services Manager
Added 21 mins ago
WI
Remediation Project Manager
WSP in Canada
Terrace, BC
- Full-time
…able to utilize the team strengths to manage a large amount of field work efficiently and…
Added 21 mins ago
PC
Human Resources and Staffing Consultant (Bilingual)
Protak Consulting Group Inc.
Ottawa, ON
- Full-time
Provide support to HR Manager in updating policies, directives, guides and tools related to the corporate staffing program
Added 21 mins ago
W
Superviseur de production / Production Supervisor - French
Wonderbrands
Longueuil, QC
- Full-time
Reporting to the Production Manager, the Production Supervisor provides hands-on leadership over a production shift within the plant to ensure that production directives are met safely and…
Added 21 mins ago
M
Temporary Junior Community Manager
Monks
Toronto, ON
- Full-time
The Community Manager is responsible for the activation of our brand voice across social channels and for developing a thriving and engaged community. This role blends creativity,…
Added 21 mins ago
M
Temporary Junior Community Manager
Monks
Toronto, ON
- Full-time
The Community Manager is responsible for the activation of our brand voice across social channels and for developing a thriving and engaged community. This role blends creativity,…
Added 21 mins ago
AT
Business Process & Training Specialist, Integrated Operations Centre (IOC)
Air Transat
Montreal, QC
- Full-time
In collaboration with the Manager, Business Processes and Training, the incumbent will play a key role in the continuous improvement of the Integrated Operations Centre (IOC). The person…
Added 21 mins ago
M
Temporary Junior Community Manager
Monks
Toronto, ON
- Full-time
The Community Manager is responsible for the activation of our brand voice across social channels and for developing a thriving and engaged community. This role blends creativity,…
Added 21 mins ago
M
Temporary Junior Community Manager
Monks
Toronto, ON
- Full-time
The Community Manager is responsible for the activation of our brand voice across social channels and for developing a thriving and engaged community. This role blends creativity,…
Added 21 mins ago
C
Geotechnical Engineer ***Signing Bonus May Apply***
CPKC
Toronto, ON
- Full-time
The Geotechnical Engineering Field Manager leads the planning, inspection, design, and execution of complex geotechnical projects to address and resolve issues impacting railway…
Added 21 mins ago
DD
SPEECH AND LANGUAGE PATHOLOGIST (TEMPORARY OPPORTUNITY)
Durham District School Board
Whitby, ON
- Temporary
Reports to: Senior Manager and Clinical Lead - Speech, Language and Hearing Services
Added 21 mins ago
EI
Senior Product Manager - Plans & Electrical
Enercare Inc.
Markham, ON
- Full-time
Role: Senior Product Manager - Plans & Electrical
Added 21 mins ago
SC
Human Resource Services Assistant - Health and Wellness
Simcoe County District School Board
Midhurst, ON
- Full-time
Two (2) year Community College diploma in Human Resources, Business, or related field, or equivalent;
Added 21 mins ago
W
MEP Technical Coordinator
Webuild
Mississauga, ON
- $80,000 to $100,000 CAD / year
- Contract
We are hiring a MEP Technical Coordinator to step into an existing role on our Design team on the Hazel McCallion project. This position reports to the Senior Technical Manager.
Added 21 mins ago
AE
ITAD Account Manager
ALTA E-SOLUTIONS
Mississauga, ON
- Full-time
Role Description The ITAD Account Manager is a full-time, on-site role based in Mississauga, ON. This role manages client relationships for IT asset disposition (ITAD) services, including…
Added 21 mins ago
UM
Senior Software Tester
Ultra Maritime
Dartmouth, NS
- Full-time
Typically, a Bachelor Degree (or equivalent) in a related field and 6+ years experience within a relevant complex engineering environment. May be required to maintain security clearance.

BMO

Customer Service Representative - Portuguese speaker

Toronto, ON, Canada

$35,500.00 - $55,000.00 · Part-time

Apply About employer

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Job details

Pay: $35,500.00 - $55,000.00
Job type: Part-time
Apply by: Oct 30, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

Application Deadline:

10/29/2026

Address:

900 Dufferin Street

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $55,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The representative provides exceptional service by identifying customer financial needs and offering appropriate banking solutions. They also manage operational tasks, including cash transactions and supporting branch business objectives.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates should possess strong interpersonal skills and a high level of comfort with digital banking tools.

Skills

Customer service
Financial solutions
Sales
Cash management
Problem solving
Interpersonal skills
Communication
Digital literacy
Risk management
Compliance
Inventory management
Relationship building
Portuguese language

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Customer Service
Financial Services
Sales
Cash Transactions
Risk Management
Compliance
Digital Banking
Inventory Management
Referrals
Banking Products
Credit Cards
Operational Support
Relationship Management
Portuguese Speaker

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