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Added 19 mins ago
NB
Banking Advisor
National Bank of Canada
Richibucto, NB
- Temporary
Listen to clients’ needs and resolve situations that may be complex.
Added 50 mins ago
KM
Senior Tax Associate
KF Matheson Investment Holdings
Mississauga, ON
- Full-time
Reporting to the Senior Manager, Tax, the Senior Tax Associate will be an integral part of the Finance team and will be responsible for supporting tax compliance, reporting, planning…
Added 50 mins ago
BG
Division Manager - Southwest Ontario
Brandt Group of Companies
ON · Mississauga, ON
- Full-time
Brandt Tractor Ltd is currently seeking a Division Manager for our Southwest Ontario locations.
Added 2 hours ago
HT
Manager, Internal Controls
Husky Technologies
Bolton, ON
- Full-time
Working with Internal Audit and the global Finance and Operations teams, the Manager, Internal Controls will play a critical role in Husky’s global financial reporting. This includes the…
Added 2 hours ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 2 hours ago
C
Senior Manager, Compensation (People & Culture) (Hybrid/Telework)
CBC/Radio-Canada
Ottawa, ON · Montreal, QC
- Full-time
This role is a hybrid work arrangement. Work schedule to be discussed with the Hiring Manager according to the guidelines defined by the department.
Added 2 hours ago
T
Actuarial Analyst III - Capital
TD
Toronto, ON · Montreal, QC
- Full-time
…and an understanding of human behavior to navigate today's complex risk factors in business – and banking. This is the special expertise of the Actuary professional community at…
Added 3 hours ago
TM
Senior Manager, Tax
Trekor Metals Limited
Vancouver, BC · Corporate Office, Vancouver, BC
- Full-time
Reporting to the Director of Finance and Treasury, the Senior Tax Manager is a senior finance professional responsible for leading the organization's tax function and supporting broader…
Added 3 hours ago
A
Outside Field Sales Representative (Small Business Solutions)- (Bilingual: English & Cantonese/Mandarin)
ADP
Mississauga, ON
- Full-time
Our Sales teams are at the heart of ADP’s success. Every day, they earn client trust, solve complex business challenges, and build long‑term partnerships that help organizations thrive.
Added 8 hours ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 8 hours ago
HT
Manager, Internal Controls
Husky Technologies
Bolton, ON
- Full-time
Working with Internal Audit and the global Finance and Operations teams, the Manager, Internal Controls will play a critical role in Husky’s global financial reporting. This includes the…
Added 9 hours ago
MC
Manager – Banking Cloud & Platform Engineering (35857)
Myticas Consulting
Toronto, ON
- Full-time
We are seeking a Manager – Banking Cloud & Platform Engineering to help lead complex technology transformation programs within the banking sector.
Added 10 hours ago
CM
Manager, Insolvency
Crowe MacKay LLP
Vancouver, BC
- Full-time
We are looking for a Manager to join our Insolvency & Restructuring team in Vancouver.
Added 11 hours ago
JR
Manager, Research and Partnerships
Jumpstart Refugee Talent
Calgary, AB · Vancouver, BC · Toronto, ON · Montreal, QC
- Full-time
Added 14 hours ago
CC
Manager, Constraints Governance & Process Engineering
Connor, Clark & Lunn Financial Group (CC&L)
Toronto, ON
- Full-time
Connor, Clark & Lunn Financial Group ("CC&L FG") is looking for a Manager, Constraints Governance & Process Engineering to help build and scale a newly established capability within the…
Added 14 hours ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 14 hours ago
HT
Manager, Internal Controls
Husky Technologies
Bolton, ON
- Full-time
Working with Internal Audit and the global Finance and Operations teams, the Manager, Internal Controls will play a critical role in Husky’s global financial reporting. This includes the…
Added 16 hours ago
PC
Deals Contracts & Closing Mechanism Manager
Pwc Canada
Calgary, AB · Vancouver, BC · Toronto, ON
- Full-time
…who are executing mergers, acquisitions and divestitures in a complex deals environment. We work with a wide range of corporate, strategic and private equity clients, advising on the…
Added 16 hours ago
DC
Senior Manager, Client Service
DATA Communications Management Corp
Richmond Hill, ON
- $75,000 to $85,000 CAD / year
- Full-time
As a Senior Manager, Client Services, you will take ownership of key enterprise relationships and help shape how client service is delivered. You’ll be the single point of accountability…
Added 16 hours ago
XT
Project Coordinator
Xodus Travel Services Inc.
Windsor, ON
- $55,000 to $70,000 CAD / year
- Full-time
Prepare weekly status updates and reports for the Project Manager and stakeholders
Added 16 hours ago
XT
Project Manager
Xodus Travel Services Inc.
Windsor, ON · ON
- $80,000 to $105,000 CAD / year
- Full-time
The Project Manager is responsible for orchestrating the successful delivery of projects by effectively managing resources, timelines, and stakeholder expectations. This role requires the…
Added 16 hours ago
XT
Bilingual (EN/FR) Claims Examiner
Xodus Travel Services Inc.
Windsor, ON
- $45,000 to $50,000 CAD / year
- Full-time
Creative problem solving: We want people who can think outside the box, generate novel ideas, and find effective solutions to complex and dynamic problems.
Added 16 hours ago
OF
Director, Investigations
Ombudsman For Banking Services and Investments
Toronto, ON
- Full-time
Managing complex case escalations, including engaging with firms and consumers directly or working with a Deputy Ombudsman, as appropriate
Added 17 hours ago
CM
Senior Financial Analyst
CanCap Management Inc.
Toronto, ON
- $75,000 to $90,000 CAD / year
- Full-time
CanCap has the immediate need for a skilled and energetic Senior Financial Analyst, reporting to the Manager, Finance. The Senior Financial Analyst will play an important role in the…
Added 17 hours ago
J
Accounting Manager
Jobber
Remote, Canada
- Full-time
- Remote
Then Jobber might be the place for you! We're looking for an Accounting Manager to be part of our Finance department.

BMO

Customer Service Representative - Spanish speaker

Toronto, ON, Canada

$35,500.00 - $55,000.00 · Part-time

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Job details

Pay: $35,500.00 - $55,000.00
Job type: Part-time
Apply by: Oct 30, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

Application Deadline:

10/29/2026

Address:

900 Dufferin Street

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $55,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The representative provides exceptional service by identifying customer financial needs and offering tailored advice on banking solutions. They also support operational activities, manage cash transactions, and collaborate with team members to achieve branch business objectives.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates should possess strong interpersonal skills, digital literacy, and a professional presence to effectively assist customers.

Skills

Customer service
Financial solutions
Cash management
Needs-based conversation
Digital literacy
Problem solving
Interpersonal skills
Communication
Organization
Collaboration
Risk management
Compliance
Sales
Referral initiation
Operational support

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail Banking
Financial Services
Sales
Cash Handling
Risk Management
Compliance
Digital Banking
Referrals
Operational Support
Inventory Management
Money Laundering Reporting
Personal Banking
Credit Cards
Relationship Management
Communication Skills
Team Collaboration
Problem Solving
Regulatory Requirements
Financial Marketplace

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