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Added 1 min ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Richmond, BC
- Full-time
Adhere to store policy regarding cheques, credit cards, refunds, voids, and holds.
Added 1 min ago
SI
Licensed Practical Nurse (LPN)
Seabird Island Band
BC · Agassiz, British Columbia
- Full-time
Identify gaps in services and inform the Manager and the Department Team.
Added 1 min ago
W
Global Supply Manager - Indirect
Waabi
Toronto, ON
- $110,000 to $165,000 USD / year
- Full-time
As a member of the Global Supply Chain Team, the Global Supply Manager will be responsible for a variety of tasks, including Negotiating various types of commercial contracts, Purchase…
Added 1 min ago
PT
Parts Counter Sales
Premier Truck Group
St. Catharines, ON
- Full-time
Advises Parts Manager of any inventory discrepancies and if areas of the department are not in satisfactory condition
Added 1 min ago
B
Manager, Operations and Support, Private Wealth
BMO
Toronto, ON · FCP
- Full-time
The Manager, Operations Support leads the Support Professional team responsible for delivering high-quality operational and administrative support to Private Banking professionals and…
Added 1 min ago
AC
Manager, AI Integration and Academic Innovation (1 Year Contract)
Algonquin College
Ottawa, ON
- Full-time
Reporting to the Chair, Teaching Excellence & Innovation, the Manager, AI Integration & Academic Innovation is responsible for advancing the College's artificial intelligence (AI)…
Added 15 mins ago
DF
Senior Trade and Investment Officer
Department for Business, Innovation, Science and Trade
Montreal, QC
- Full-time
…the senior officer role will work with the economic and trade policy team to assist both established Canadian companies in the UK and British companies with existing operations in Canada,…
Added 16 mins ago
H
Nurse B - Clinician
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
Job Description: Reporting to the manager of the Positive Living Program , the Nurse Clinician monitors and assess patients through chart review, history, physical assessments and lab data.…
Added 16 mins ago
Buyer, Equipment and Data Centre Sourcing
Bell
Regina, SK
…reporting of budget variances and commercial risks to the Senior Manager,…
Added 31 mins ago
VC
Food Service Worker
Vancouver Coastal Health
Vancouver, BC
- $25.82 CAD / hour
- Part-time
…visitors and staff. Reporting to the Coordinator and/or the Manager, Food Services, and with work direction from the Food Service Supervisor, and/or the Cook, the Food Service Worker…
Added 31 mins ago
VC
Food Service Worker - Casual/On-Call
Vancouver Coastal Health
Sechelt, BC
- $25.82 CAD / hour
- Other
…visitors and staff. Reporting to the Coordinator and/or the Manager, Food Services, and with work direction from the Food Service Supervisor, and/or the Cook, the Food Service Worker…
Added 31 mins ago
VC
Food Service Worker
Vancouver Coastal Health
Vancouver, BC
- $25.82 CAD / hour
- Part-time
…visitors and staff. Reporting to the Coordinator and/or the Manager, Food Services, and with work direction from the Food Service Supervisor, and/or the Cook, the Food Service Worker…
Added 31 mins ago
M
GRC Specialist
Miovision
Remote, Canada
- $90,000 to $115,000 CAD / year
- Full-time
- Remote
Take total ownership of key GRC components (like third-party risk or policy governance) to continuously hone your skills as an independent practitioner.
Added 31 mins ago
U
Human Resources Advisor
Ubisoft
Quebec, QC · Montreal, Québec
- Full-time
Answer employee and manager questions about human resources policies, programs and processes;
Added 31 mins ago
U
Human Resources Advisor
Ubisoft
Montreal, QC
- Full-time
Answer employee and manager questions about human resources policies, programs and processes;
Added 31 mins ago
U
Human Resources Advisor
Ubisoft
Saguenay, QC · Montreal, Québec
- Full-time
Answer employee and manager questions about human resources policies, programs and processes;
Added 31 mins ago
B
Client Service Associate
BMO
Toronto, ON · CLAIRE
- Full-time
…business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and…
Added 31 mins ago
Revenue Operations Specialist
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Vancouver, BC
Support the Revenue Operations Manager in managing SKU workflows and request queues
Added 45 mins ago
EF
janitorial services manager
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Victoria, BC
- Full-time
Added 45 mins ago
BC
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Reporting to the Manager of Inpatient Mental Health, the RN demonstrates professional development and clinical competency, utilizes the nursing process to assess, plan, implement and…
Added 45 mins ago
VC
Executive Assistant - VP
VON Canada
ON · Ontario, Canada
- $30.9 to $32.83 CAD / hour
- Part-time
Ensure adherence to appropriate internal administrative processes, including the Delegation of Authority Policy.
Added 45 mins ago
EC
Senior Customer Success Manager, Defence
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Ottawa, ON
- Full-time
Esri Canada has an exceptional opportunity for a full-time Senior Customer Success Manager, Defence to join our Federal Sector team.
Added 45 mins ago
EC
Senior Customer Success Manager, Prairies
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AB · Edmonton, AB
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…and executive‑level engagement. The Senior Customer Success Manager acts as a trusted advisor to senior stakeholders, leads multi‑year customer success strategies, and orchestrates…
Added 45 mins ago
RM
Clinical Education Coordinator
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Ensure patient care complies with standards, legislation and regulations. Report non-compliance to the program manager.
Added 45 mins ago
LC
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BMO

Customer Service Representative - Spanish speaker

Toronto, ON, Canada

$35,500.00 - $55,000.00 · Part-time

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Job details

Pay: $35,500.00 - $55,000.00
Job type: Part-time
Apply by: Oct 30, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

Application Deadline:

10/29/2026

Address:

900 Dufferin Street

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $55,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The representative provides exceptional service by identifying customer financial needs and offering tailored advice on banking solutions. They also support operational activities, manage cash transactions, and collaborate with team members to achieve branch business objectives.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates should possess strong interpersonal skills, digital literacy, and a professional presence to effectively assist customers.

Skills

Customer service
Financial solutions
Cash management
Needs-based conversation
Digital literacy
Problem solving
Interpersonal skills
Communication
Organization
Collaboration
Risk management
Compliance
Sales
Referral initiation
Operational support

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail Banking
Financial Services
Sales
Cash Handling
Risk Management
Compliance
Digital Banking
Referrals
Operational Support
Inventory Management
Money Laundering Reporting
Personal Banking
Credit Cards
Relationship Management
Communication Skills
Team Collaboration
Problem Solving
Regulatory Requirements
Financial Marketplace

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