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Added 2 mins ago
HB
Assistant Store Manager - BOSS Outlet, Halton Hills
HUGO BOSS Canada, Inc.
Halton Hills, ON
- Other
Utilize effective communication skills in training and developing staff, delivering exceptional service to customers, driving business with the merchant group and general problem solving.
Added 16 mins ago
SH
Retail Sales Associate
Sunglass Hut
Niagara-on-the-Lake, ON
- Part-time
1 year of previous sales or customer service experience
Added 16 mins ago
G
Manager in Training - Goose Bay-EN
Guillevin
Happy Valley-Goose Bay, NL
- Full-time
…external activities of the business centre: financial management, sales, project management and customer service, purchasing, distribution, team…
Added 16 mins ago
SO
Marketing Position
SERVPRO of Vacaville / Dixon
Grand Rapids, MB
- Full-time
Experience in marketing, customer service, or sales - with a proven track record of success.
Added 16 mins ago
TS
Terminal Manager
The Seaboard Transport Group
Woodstock, ON
- Full-time
Position Overview: The Terminal Manager, Bulk Terminals is responsible for the safe, compliant, and efficient day-to-day operation of the rail terminal, including railcar coordination,…
Added 16 mins ago
CN
Health and Beauty Clerk (Vitamins/Supplements)
Community Natural Foods
AB · Edmonton, AB
- Part-time
Exceptional customer service skills & Proven sales skills
Added 29 mins ago
MB
Shift manager - fast food restaurant
McDonald's Baie-Comeau
Baie-Comeau, QC
- $18 to $21 CAD / hour
- Full-time
- On-site
Ensure that food and service meet quality control standards
Added 31 mins ago
TH
Associé(e) de la mise en marché (Temps plein)
The Home Depot Canada
Gatineau, QC
- Full-time
Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage…
Added 1 hour ago
HB
Store Manager - BOSS Outlet, Halton Hills
HUGO BOSS Canada, Inc.
Halton Hills, ON
- Other
Utilize effective communication skills in training and developing staff, delivering exceptional service to customers, driving business with the merchant group and general problem solving.
Added 1 hour ago
HB
Assistant Manager - BOSS Store, Square One
HUGO BOSS Canada, Inc.
Mississauga, ON
- Other
Achieve positive results in personal sales by focusing on relationship selling, building a client base and offering exemplary customer service.
Added 1 hour ago
K
Shift manager - fast food restaurant
KFC
Rigaud, QC
- From $17.35 CAD / hour
- Full-time
- On-site
Ensure that food and service meet quality control standards
Added 1 hour ago
IB
Branch Manager
Insurance Brokers Association of BC
Vancouver, BC
- Full-time
The Branch Manager, Auto Insurance will be accountable for the success of the branch by ensuring all staff are equipped with the resources and knowledge needed to provide excellent customer…
Added 1 hour ago
TT
STORE MANAGER
The Tile Shoppe - Concord
Moncton, NB
- Full-time
Lead all store operations, including sales, customer service, and inventory management.
Added 1 hour ago
RT
Senior Data Architect
Ripotek Technologies Inc.
Calgary, AB
- Full-time
Support sales team with technical discovery and proposal development
Added 1 hour ago
BT
Senior Manager, Indirect Tax
Baker Tilly Canada
Vancouver, BC
- Full-time
We are seeking a Senior Manager or Director, Indirect Tax to join our growing Tax practice in Toronto or Vancouver. This is a leadership role focused on indirect tax advisory, compliance,…
Added 1 hour ago
RT
Student Success Coordinator
Ripotek Technologies Inc.
Calgary, AB
- Full-time
Cross-functional exposure (marketing, sales, curriculum)
Added 1 hour ago
Retail Sales Associate
EssilorLuxottica Group
Niagara-on-the-Lake, ON
1 year of previous sales or customer service experience
Added 1 hour ago
C1
Gas station manager
Canco 108 Penticton
Penticton, BC
- From $40 CAD / hour
- Full-time
- Contract
- On-site
Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
Added 1 hour ago
WR
Shift manager - fast food restaurant
Wendy's Restaurants
Prince George, BC
- From $22 CAD / hour
- Full-time
- On-site
Ensure that food and service meet quality control standards
Added 2 hours ago
MC
SALES REPRESENTATIVE
McDonald Chevrolet Buick GMC Ltd.
Taber, AB
- Full-time
Report directly to the Sales Manager regarding objectives, planned activities, reviews, and analyses.
Added 2 hours ago
CR
Marketing manager
Crystal River Immigration Consulting Service LTD.
Markham, ON
- From $58 CAD / hour
- Full-time
- On-site
Advise clients on advertising or sales promotion strategies
Added 2 hours ago
PS
Kitchen manager
Patrinos Steak House & Lounge
Canmore, AB
- From $24 CAD / hour
- Full-time
- On-site
Ensure that food and service meet quality control standards
Added 2 hours ago
SD
Shift manager - fast food restaurant
Seau De Crabe (Laval)
Laval, QC
- From $36 CAD / hour
- Full-time
- On-site
Maintain records of stock, repairs, sales and wastage
Added 2 hours ago
CC
Global Account Manager
Cogent Communications
Toronto, ON · North York, ON
- Full-time
…superior customer support by virtue of its end-to-end control of service delivery and network monitoring. Structured tenure pay increases and an uncapped commissions plan offers you…
Added 2 hours ago
GC
Department Manager – Garden Supplies - Burnaby-Lougheed
GARDENWORKS Canada
Lougheed, AB
- Full-time
We’re looking for an organized and hands-on retail leader with a passion for gardening, guest service, and operational excellence. As the Department Manager for Garden Supplies, you’ll…

BMO

Customer Service Representative - Spanish speaker

Toronto, ON, Canada

$35,500.00 - $55,000.00 · Part-time

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Job details

Pay: $35,500.00 - $55,000.00
Job type: Part-time
Apply by: Oct 30, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

Application Deadline:

10/29/2026

Address:

900 Dufferin Street

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $55,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The representative provides exceptional service by identifying customer financial needs and offering tailored advice on banking solutions. They also support operational activities, manage cash transactions, and collaborate with team members to achieve branch business objectives.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates should possess strong interpersonal skills, digital literacy, and a professional presence to effectively assist customers.

Skills

Customer service
Financial solutions
Cash management
Needs-based conversation
Digital literacy
Problem solving
Interpersonal skills
Communication
Organization
Collaboration
Risk management
Compliance
Sales
Referral initiation
Operational support

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail Banking
Financial Services
Sales
Cash Handling
Risk Management
Compliance
Digital Banking
Referrals
Operational Support
Inventory Management
Money Laundering Reporting
Personal Banking
Credit Cards
Relationship Management
Communication Skills
Team Collaboration
Problem Solving
Regulatory Requirements
Financial Marketplace

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