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Added 11 mins ago
FB
Warehouse Associate
Foundation Building Materials
Calgary, AB
- Other
Foundation Building Materials (FBM) is a leading construction materials distribution company serving the commercial and residential construction markets across United States and Canada. In…
Added 11 mins ago
F
Webber - Operations Manager - Infrastructure Management
Ferrovial
ON · CAN - Webber - Infra - Niagara
- Full-time
…management and is dedicated to safely providing intelligent solutions to its clients and community. Webber is headquartered in Houston, Texas, with offices and projects in the United States…
Added 11 mins ago
OR
Wireless Sales Associate - 3040 Kamloops
OSL Retail Services Inc
Kamloops, BC
- Other
…join our team. You'll help customers find the right wireless solutions by selling phones, plans, accessories, and more. Working in one of Canada's busiest retail environments means more…
Added 11 mins ago
S
Customer Success Manager
Skydio
Remote, Canada
- Full-time
- Remote
We are looking for a motivated Customer Success Manager with a deep sense of ownership to lead and drive all aspects of implementation, usage and adoption, retention and expansion of our…
Added 11 mins ago
S
Legal Counsel
Solink
Remote, Canada
- $116,659 to $170,000 CAD / year
- Full-time
- Remote
…McDonald’s and JYSK - Solink delivers clarity when it counts. Our solutions help businesses reduce shrink, optimize performance, and respond proactively to potential…
Added 11 mins ago
GD
GARAGE - Sales Assistant Manager - CF Champlain Mall
Groupe Dynamite, Inc Garage
Dieppe, NB
- Full-time
Reporting to the Store Manager, your main focus as Sales Assistant Manager is to assist the Store Manager by providing leadership that optimizes sales results, with specific ownership of…
Added 11 mins ago
UH
Cogito Business Intelligence Developer, Cogito Reporting
University Health Network
Toronto, ON
- Full-time
Build Cogito Reporting workbench by building rules and PAFs
Added 11 mins ago
NA
Administration/Waiting List Manager - General Surgery
NHS Ayrshire & Arran
Saskatoon, SK
- Full-time
As an Administration/Waiting List Manager within NHS Greater Glasgow and Clyde, you will play a pivotal role in ensuring patients receive timely, high-quality care by effectively managing…
Added 11 mins ago
NS
Administration/Waiting List Manager - General Surgery
NHS Scotland
Saskatoon, SK
- Full-time
As an Administration/Waiting List Manager within NHS Greater Glasgow and Clyde, you will play a pivotal role in ensuring patients receive timely, high-quality care by effectively managing…
Added 11 mins ago
AC
Account Manager
Amaco Construction Equipment Inc
ON · Ontario, Canada
- Full-time
…manufacturers. Our clients span sectors such as municipal, road building, paving, aggregate, and industrial. We take pride in delivering reliable equipment solutions that enhance…
Added 11 mins ago
HP
Senior Project Manager
Hevvy/Toyo Pumps
Coquitlam, BC
- Full-time
The Senior Project Manager is responsible for the successful execution and delivery of complex, engineered-to-order industrial equipment projects, ensuring contractual commitments,…
Added 11 mins ago
CF
Business Development Manager
CI Financial
Calgary, AB
- Full-time
We are currently seeking a Business Development Manager (BDM) who will be responsible for sales and asset retention and brand promotion of all CI Global Asset Management investment…
Added 11 mins ago
EB
Director, Internal Audit (Information Technology)
EQ Bank
Toronto, ON
- Full-time
…services from banking and lending, to trust and credit union…
Added 11 mins ago
O
National Accounts Director
OPENLANE
Brampton, ON
- $100,000 to $125,000 CAD / year
- Full-time
We’re a technology company building the world’s most advanced - and uncomplicated - digital marketplace for used vehicles.
Added 26 mins ago
Warehouse Operations Manager (3PL)
Canada Cartage Group of Companies
Winnipeg, MB
…centres, we deliver dedicated fleet, freight, and supply chain solutions to many of Canada’s leading brands. We are proud to be recognized as a Top Fleet Employer by Trucking HR Canada, an…
Added 26 mins ago
Delivery Driver
Vestis Uniforms and Workplace Supplies | Canadian Linen & Uniform Service | Québec Linge Service D’Uniformes
Vancouver, BC
Collaborate weekly with the manager to devise solutions for current customer needs, identifying opportunities for cross-selling new products.
Added 26 mins ago
Inside Sales Representative - Power
Vertiv
Mississauga, ON
…function includes pricing opportunities through the Vertiv solutions lines, organizing sales and marketing collateral, building quotes to bid on new business opportunities in generating…
Added 26 mins ago
UO
Third Class Maintenance Engineer
University of Ottawa
Ottawa, ON
- Full-time
uOttawa’s facilities encompass three main sites that are comprised of over 600,000 square meters of building space (over 6.4 million square feet), 42.5 hectares of grounds, 125 buildings…
Added 26 mins ago
O
Maintenance Electrician
Orbia
St. Albert, AB
- $47.5 CAD / hour
- Full-time
About Orbia Connectivity Solutions Dura-Line:
Added 26 mins ago
T
Personal Banking Associate Trainee
TD
Red Deer, AB
- Full-time
…providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to…
Added 26 mins ago
T
Senior Credit Risk Analyst (ATH 5766)
TD
Toronto, ON
- Full-time
Integrates the broader organizational context into advice and solutions within own area
Added 26 mins ago
T
Customer Experience Associate
TD
Drayton Valley, AB
- Part-time
…providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to…
Added 26 mins ago
T
Senior Wealth Operations Officer Prefered Candidate
TD
Toronto, ON
- Full-time
Prioritize and complete own workload to meet SLA requirements for service and productivity and or support team manager in prioritizing and managing team workload, demonstrating a proactive…
Added 26 mins ago
T
Customer Experience Associate
TD
Brampton, ON
- Part-time
…providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to…
Added 26 mins ago
T
IT Build Analyst II (System Support)
TD
Toronto, ON
- Full-time
The role works closely with key stakeholders to support reliable technology solutions, address system and application issues, implement changes, and contribute to the ongoing improvement of…

BMO

Customer Service Represetative

Sioux Lookout, ON, Canada

$35,500.00 - $50,500.00 · Part-time

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Job details

Pay: $35,500.00 - $50,500.00
Job type: Part-time
Apply by: Nov 10, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Application Deadline:

11/09/2026

Address:

61 Front Street

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $50,500.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The representative delivers exceptional service by identifying customer financial needs and providing guidance on banking solutions and digital tools. They also handle operational tasks, including cash management and transaction processing, while collaborating with branch partners to achieve business objectives.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates should possess strong interpersonal skills, digital proficiency, and a commitment to providing a personal customer experience.

Skills

Customer service
Financial solutions
Cash management
Needs-based selling
Digital literacy
Interpersonal skills
Problem solving
Communication
Organization
Collaboration
Risk management
Compliance
Transaction processing
Relationship building
Sales

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Customer Service
Financial Services
Cash Reconciliation
Sales
Digital Banking
Risk Management
Compliance
Anti-Money Laundering
Inventory Management
Referrals
Banking Transactions
Relationship Management
Operational Support
Financial Solutions
Credit Card Needs
Personal Banking
Market Trends
Regulatory Requirements
Team Collaboration

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