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Added 14 mins ago
TT
Labourer
The Taggart Group of Companies
Ottawa, ON
- Full-time
Vacancy Status: This is an active job opening. Tartan Homes is actively hiring for this position.
Added 29 mins ago
O
Registered Practical Nurse - Canada
Outlier
Whitby, ON
- Full-time
Complete ongoing travel medicine training - we invest in keeping your clinical knowledge current
Added 29 mins ago
O
Registered Practical Nurse (RPN)
Outlier
Brampton, ON · Mississauga, ON
- $29 to $33 CAD / hour
- Part-time
Complete ongoing travel medicine training - we invest in keeping your clinical knowledge current
Added 59 mins ago
WF
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time
Whole Foods Market
Burnaby, BC
- Part-time
Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.
Added 59 mins ago
HVAC Technician (Install or Service)
Right Time Group of Companies
Edmonton, AB
Must have demonstrated strong technical, customer service skills and company metrics in current and previous roles.
Added 59 mins ago
OL
Legal Assistant
OKT Law
Toronto, ON
- Full-time
Conduct conflict checks and assist with file opening, maintenance, organization, and closing procedures
Added 1 hour ago
V
Sales Development Representative
VendorPM
Toronto, ON
- $55,000 CAD / year
- Full-time
Added 1 hour ago
P
Toronto Internal Audit & Financial Advisory (Financial Services) Associate Director
Protiviti
Toronto, ON
- Full-time
Staying current: We support a broad set of potential certifications and related trainings for our team, equipping our technology audit organization to stay at the forefront of emerging…
Added 1 hour ago
BM
Restaurant Server- WINTER-Full-Time
Blue Mountain Resort
The Blue Mountains, ON
- Full-time
Responsible for the opening and closing duties of the dining room or off site location
Added 2 hours ago
S
Heavy Equipment Mechanic
Stelco
Lake Erie Works
- Full-time
Stelco has an immediate opening for a Heavy Equipment Mechanic in the Mobile Equipment Department at its Lake Erie Works facility in Nanticoke, Ontario, Canada.
Added 2 hours ago
V
Sales Development Representative
VendorPM
Remote, Canada
- $55,000 CAD / year
- Full-time
- Remote
Added 2 hours ago
WM
Sales Associate Part Time - Southcentre Mall
Wow! Mobile Boutique
Calgary, AB
- Part-time
Complete daily operations tasks, such as opening & closing the kiosk
Added 2 hours ago
GV
Canada Planning & Scheduling Manager
GE Vernova
Markham, ON
- Full-time
For Canada GE Vernova will only employ those who are legally authorized to work in Canada for this opening.
Added 2 hours ago
S
Rock Tools Site Supervisor
Sandvik
Prince George, BC · Surrey, BC
- Full-time
Currently, we have an opening for a Rock Tools Site Supervisor. As the Supervisor, you are responsible for the supervision of employees to ensure work is completed in compliance with…
Added 2 hours ago
TS
Medical Office Assistant
The ScoliClinic
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
Added 3 hours ago
B
Personal Banking Associate
BMO
Toronto, ON
- Full-time
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Added 3 hours ago
B
Customer Service Represetative
BMO
Sioux Lookout, ON
- Part-time
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Added 3 hours ago
D
Strategist, Shopping & Marketplace (Remote Canada) - Future Opening
Directive
Remote, Canada
- Full-time
- Remote
Added 3 hours ago
D
Account Strategist, Commerce (Remote Canada) - Future Opening
Directive
Remote, Canada
- Full-time
- Remote
Added 3 hours ago
Shipper/Receiver
ROBINSON
Calgary, AB
We have an opening for a Shipper Receiver at our Calgary Plumbing location.
Added 3 hours ago
YH
Personal Support Worker (Casual Part-Time)
Yee Hong Centre For Geriatric Care
Toronto, ON · Scarborough Finch
- Part-time
…apartment units, with an additional 224 long-term care beds opening in a new home in early 2027. In addition, Yee Hong offers four campuses of managed care, a hospice residence, and a wide…
Added 3 hours ago
JI
Strategic Partnerships & Business Development Manager
Jumbo Interactive
Calgary, AB
- Full-time
…partners; this role is focused on taking that foundation further by opening new doors, building new relationships and securing partnerships that create meaningful value for some of Canada’s…
Added 4 hours ago
B
Personal Banking Associate
BMO
Montreal, QC
- Full-time
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Added 4 hours ago
B
Customer Service Representative
BMO
Winnipeg, MB
- Part-time
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Added 4 hours ago
Inside Sales Representative
Sonepar
Edmonton, AB
Contacting current customers and identifying new products and potential up-selling.

BMO

Customer Service Represetative

Sioux Lookout, ON, Canada

$35,500.00 - $50,500.00 · Part-time

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Job details

Pay: $35,500.00 - $50,500.00
Job type: Part-time
Apply by: Nov 10, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Application Deadline:

11/09/2026

Address:

61 Front Street

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $50,500.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The representative delivers exceptional service by identifying customer financial needs and providing guidance on banking solutions and digital tools. They also handle operational tasks, including cash management and transaction processing, while collaborating with branch partners to achieve business objectives.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates should possess strong interpersonal skills, digital proficiency, and a commitment to providing a personal customer experience.

Skills

Customer service
Financial solutions
Cash management
Needs-based selling
Digital literacy
Interpersonal skills
Problem solving
Communication
Organization
Collaboration
Risk management
Compliance
Transaction processing
Relationship building
Sales

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Customer Service
Financial Services
Cash Reconciliation
Sales
Digital Banking
Risk Management
Compliance
Anti-Money Laundering
Inventory Management
Referrals
Banking Transactions
Relationship Management
Operational Support
Financial Solutions
Credit Card Needs
Personal Banking
Market Trends
Regulatory Requirements
Team Collaboration

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