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Added 5 mins ago
U
Human Resources Manager
Univeris
Toronto, ON
- Full-time
…Founded in 1991, Univeris has over 75 staff and 15 leading financial services clients representing over 17,000 financial advisors on the platform. It offers the most comprehensive wealth…
Added 5 mins ago
B
Director, Business Development, Pension Risk Transfer
BMO
Toronto, ON · Montreal, QC · YNG
- Full-time
Professional actuarial designation (FCIA/FSA) or equivalent relevant experience in pensions, insurance or financial services.
Added 5 mins ago
Housing Support Worker
Closer to Home Community Services
Calgary, AB
Partnering with families to develop and track actionable goals regarding financial literacy, education, employment, and basic needs.
Added 5 mins ago
CM
IT Support Specialist
CASA Mental Health
AB
- $30.05 to $37.23 CAD / hour
- Full-time
Reporting to the Manager, Information Technology, the IT Support Specialist provides technical assistance and end-user support across the organization including consultation, installation,…
Added 5 mins ago
I
Full-Time Front Office Manager
IHG
Toronto, ON
- Full-time
…Toronto Centre currently has an opening for a Front Office Manager. If you are passionate about hospitality and take pride in offering exceptional service, we would love to have you be a…
Added 20 mins ago
GM
Commercial property manager - Grand Montreal area
Groupe MACH
Montreal, QC
- Full-time
Based in Montreal and under the responsibility of the Operations Director, the Property manager efficiently manages all activities related to the buildings assigned to them commercial real…
Added 20 mins ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
The Manager, Digital Solutions, is responsible for the delivery and ongoing management of the City’s enterprise applications, digital solutions, and data and information management…
Added 20 mins ago
PH
Nutrition Manager
ParaMed Home Health Care
Toronto, ON · Greater Toronto Area, Canada
- Full-time
and culinary services in a unionized environment
Added 20 mins ago
SS
Finance Project Manager
Soho Square Solutions
Montreal, QC
- Contract
- Minimum 8-10 years of related experience, preferably within Financial Services Industries in international environments
Added 20 mins ago
U
Human Resources Manager
Univeris
Toronto, ON
- $95,000 to $110,000 CAD / year
- Full-time
…Founded in 1991, Univeris has over 75 staff and 15 leading financial services clients representing over 17,000 financial advisors on the platform. It offers the most comprehensive wealth…
Added 20 mins ago
PH
PSW Clinical Educator
ParaMed Home Health Care
Kitchener, ON
- Full-time
As the Clinical Educator for Personal Support Services, reporting to the Care and Service Manager, you will be accountable for the training and education of Home Support Worker and Personal…
Added 20 mins ago
AE
Manager, Power and Automation
Associated Engineering
Markham, ON
- Full-time
Associated Engineering, a proudly Canadian, Employee-owned Company is seeking a Group Manager, Power & Automation to join our team in our Ontario Operation. >span class="NormalTextRun…
Added 20 mins ago
BC
Sustainment Projects Team Senior Manager (Permanent)
Babcock Canada Inc.
Halifax, NS
- Full-time
Working for us, you’ll help ensure that Canada’s critical services and assets are readily available, reliable, and capable for our defence and civil customers and contribute to Babcock’s…
Added 20 mins ago
T
Senior Project Manager
Talentuch
Remote, Canada
- Full-time
- Remote
Senior Project Manager, Financial Services Digital Transformation
Added 20 mins ago
Senior Manager, Business Risk Management (English/Spanish), International Banking - Toronto
Scotiabank
Toronto, ON
The Senior Manager, Business Risk Management is responsible for executing, embedding, and sustaining the International Banking (IB) Non-Financial Risk (NFR) programs across assigned…
Added 20 mins ago
Estate Specialist
Scotiabank
ON · Mississauga, ON
Ability to deal effectively with Branch/customer complaints, referring to a Manager/Supervisor where necessary, to ensure resolution is obtained to the complete satisfaction of all parties…
Added 20 mins ago
Manager, Workforce Insights
Scotiabank
Toronto, ON
5+ years’ experience in workforce planning, workforce management, performance reporting, analytics, operations, financial services, technology or a related discipline; people leadership…
Added 20 mins ago
E
Nutrition Manager
Extendicare
Toronto, ON · Assist - West Park LTC (Emmett Ave.)
- Full-time
and culinary services in a unionized environment
Added 20 mins ago
Manager, Global Events
Zafin
Toronto, ON
Headquartered in Toronto, Canada, Zafin partners with leading financial institutions across North America, Europe, the Middle East, Africa, and Asia-Pacific. As AI transforms the future of…
Added 20 mins ago
Azure Cloud Architect - Manager
EY
Edmonton, AB · AB · Vancouver, BC · Victoria, BC · Winnipeg, MB · Dieppe, NB · Saint John, NB · St. John's, NL · Halifax, NS · London, ON · Ottawa, ON · Toronto, ON · ON · Saskatoon, SK · Calgary, AB · Waterloo, ON
We are seeking a self-driven Cloud Architect or a Cloud Manager to plan and design the technology solution for client engagements.
Added 20 mins ago
Senior Demand Planner - Service Parts
Olympus Corporation of the Americas
Richmond Hill, ON
Support inventory forecasting, budgeting, and financial planning activities in partnership with Finance.
Added 20 mins ago
Sustainment Projects Team Senior Manager (Permanent)
Babcock
Halifax, NS
Working for us, you’ll help ensure that Canada’s critical services and assets are readily available, reliable, and capable for our defence and civil customers and contribute to Babcock’s…
Added 20 mins ago
Interlocking Hardware Engineering Lead
Alstom
Toronto, ON
…high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the…
Added 35 mins ago
Delivery Executive
Capgemini
Vancouver, BC
We are seeking an experienced Delivery Manager to lead delivery covering a portfolio of Cloud Native Application and MuleSoft Integration managed services and projects.
Added 35 mins ago
KC
Manager, Accounting
Kindred Credit Union
Kitchener, ON
- Full-time
Experience with IFRS, financial services or credit unions is an asset.

BMO

Customer Service Represetative

Sioux Lookout, ON, Canada

$35,500.00 - $50,500.00 · Part-time

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Job details

Pay: $35,500.00 - $50,500.00
Job type: Part-time
Apply by: Nov 10, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Application Deadline:

11/09/2026

Address:

61 Front Street

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $50,500.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The representative delivers exceptional service by identifying customer financial needs and providing guidance on banking solutions and digital tools. They also handle operational tasks, including cash management and transaction processing, while collaborating with branch partners to achieve business objectives.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates should possess strong interpersonal skills, digital proficiency, and a commitment to providing a personal customer experience.

Skills

Customer service
Financial solutions
Cash management
Needs-based selling
Digital literacy
Interpersonal skills
Problem solving
Communication
Organization
Collaboration
Risk management
Compliance
Transaction processing
Relationship building
Sales

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Customer Service
Financial Services
Cash Reconciliation
Sales
Digital Banking
Risk Management
Compliance
Anti-Money Laundering
Inventory Management
Referrals
Banking Transactions
Relationship Management
Operational Support
Financial Solutions
Credit Card Needs
Personal Banking
Market Trends
Regulatory Requirements
Team Collaboration

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