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Added 2 mins ago
U
Human Resources Manager
Univeris
Toronto, ON
- Full-time
…high-leverage business partner that drives talent density, operational efficiency, and scalable enterprise…
Added 2 mins ago
DW
IT Project Manager
Durabuilt Windows & Doors
AB
- Full-time
We are looking for an experienced IT Project Manager to lead business critical technology projects and help establish practical, scalable project management standards across our growing…
Added 17 mins ago
CO
Manager Policy and Risk Management
City of Saint John
Saint John, NB
- Full-time
The Manager Policy and Risk Management is responsible for research and analysis, policy and procedures, and risk management.
Added 17 mins ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
The Manager, Digital Solutions, is responsible for the delivery and ongoing management of the City’s enterprise applications, digital solutions, and data and information management…
Added 17 mins ago
D
Health, Safety and Environment (HSE Advisor)
Dexterra
Vancouver, BC
- Full-time
Reporting to the Sr. Manager, HSE, the HSE Advisor will mainly support Dexterra's Transit Operations portfolio and will be responsible for providing leadership, guidance, and technical…
Added 17 mins ago
VC
Legal Counsel 3
Vancouver Coastal Health
Vancouver, BC
- Full-time
…litigation, dispute resolution, administrative law, regulatory, and risk management matters affecting the…
Added 17 mins ago
U
Human Resources Manager
Univeris
Toronto, ON
- $95,000 to $110,000 CAD / year
- Full-time
…high-leverage business partner that drives talent density, operational efficiency, and scalable enterprise…
Added 18 mins ago
S
Full-Time Sales Lead (Yorkdale Shopping Centre)
Swatch
Toronto, ON
- Full-time
As a Swatch Sales Lead, you will report to the Store Manager and will assist in all day-to-day operations. Although your focus will be on sales initiatives, you also will coach sales…
Added 18 mins ago
Project Manager
Enerflex Ltd
Canada
Are you a results-driven individual who thrives on delivering complex engineering solutions? As a Project Manager within our Electric Power team, you will lead the successful execution of…
Added 18 mins ago
Senior Manager, Business Risk Management (English/Spanish), International Banking - Toronto
Scotiabank
Toronto, ON
The Senior Manager, Business Risk Management is responsible for executing, embedding, and sustaining the International Banking (IB) Non-Financial Risk (NFR) programs across assigned…
Added 18 mins ago
Estate Specialist
Scotiabank
ON · Mississauga, ON
…day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities…
Added 18 mins ago
LC
Senior Manager, Legal Affairs, Supply Chain
Loblaw Companies Limited
Brampton, ON
- Full-time
Senior Manager, Legal Affairs - Supply Chain, Commercial & Regulatory
Added 18 mins ago
Senior Demand Planner - Service Parts
Olympus Corporation of the Americas
Richmond Hill, ON
As the site's primary planning resource, this role independently manages both strategic and operational planning activities, including forecasting, inventory management, supplier…
Added 33 mins ago
Delivery Executive
Capgemini
Vancouver, BC
We are seeking an experienced Delivery Manager to lead delivery covering a portfolio of Cloud Native Application and MuleSoft Integration managed services and projects.
Added 33 mins ago
AP
Senior Corrugated Reliability Engineer
Atlantic Packaging Products Ltd.
Hamilton, ON
- Full-time
…culture. Reporting to the Corporate Automation and Reliability Manager, this position will be responsible for developing and improving manufacturing equipment reliability programs and…
Added 33 mins ago
B
Senior Banker
BMO
Quebec, QC
- Full-time
Acts as a role model for colleagues and supports branch leadership activities delegated by the Manager.
Added 33 mins ago
TH
Loss Prevention Specialist Full Time
The Home Depot
Canada
- Full-time
…retail fraud. They will assist the District Asset Protection Manager (DAPM) with internal investigations, AP walks, assist CIT (Central Investigations) with high level organized crime. The…
Added 33 mins ago
XC
Gestionnaire de projets – Programmes de centres de données critiques pour les opérations / Project Manager - Mission Critical Data Center Programs
XNRGY Climate Systems
Longueuil, QC
- Full-time
Added 33 mins ago
R
Manager, Insurance Financial Control
RBC
Mississauga, ON
- Full-time
As the Manager, Insurance Financial Control within our Insurance Finance group, the successful candidate will support the General Ledger Attestation process ensuring the effective design…
Added 48 mins ago
R|
Clinical Research Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…governmental guidelines and regulations, the Clinical Trial Project Manager is responsible for the operational management of multicentre clinical research studies. The Project Manager…
Added 48 mins ago
T
Wealth Operations Officer II Preferred Candidate
TD
Toronto, ON
- Full-time
Refer or escalate processing or operational issues as needed based on a solid understanding of the issue, connecting with the appropriate function / partner to facilitate resolution and…
Added 48 mins ago
NC
Manager, Contracting and Procurement (2 positions)
NAV CANADA
Ottawa, ON
- Full-time
The Manager is a change agent and builds strategic relationships with internal and external stakeholders, acts as the chief negotiator for NAV Canada and develops innovative solutions to…
Added 48 mins ago
M
Manager, Signalling
Metrolinx
Toronto, ON
- Full-time
Our Project Delivery and Integration team is looking for Manager, Signalling to join the team to lead the delivery of the Network Resignalling project. You will lead and provide overall…
Added 48 mins ago
7
Procurement Coordinator
7-Eleven
Calgary, AB · SEDCC Calgary Central Office
- Full-time
Reporting to the Procurement Manager, the Procurement Coordinator plays a key role in supporting the efficiency and accuracy of procurement operations across the organization. This position…
Added 48 mins ago
CS
Manager
Cybage Software
Toronto, ON
- Full-time
…scientific, data-driven system called the Excel Shore Model of Operational…

BMO

Customer Service Represetative

Sioux Lookout, ON, Canada

$35,500.00 - $50,500.00 · Part-time

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Job details

Pay: $35,500.00 - $50,500.00
Job type: Part-time
Apply by: Nov 10, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Application Deadline:

11/09/2026

Address:

61 Front Street

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $50,500.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The representative delivers exceptional service by identifying customer financial needs and providing guidance on banking solutions and digital tools. They also handle operational tasks, including cash management and transaction processing, while collaborating with branch partners to achieve business objectives.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates should possess strong interpersonal skills, digital proficiency, and a commitment to providing a personal customer experience.

Skills

Customer service
Financial solutions
Cash management
Needs-based selling
Digital literacy
Interpersonal skills
Problem solving
Communication
Organization
Collaboration
Risk management
Compliance
Transaction processing
Relationship building
Sales

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Customer Service
Financial Services
Cash Reconciliation
Sales
Digital Banking
Risk Management
Compliance
Anti-Money Laundering
Inventory Management
Referrals
Banking Transactions
Relationship Management
Operational Support
Financial Solutions
Credit Card Needs
Personal Banking
Market Trends
Regulatory Requirements
Team Collaboration

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