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Added 12 mins ago
R
Client Advisor
RBC
Foremost, AB
- Part-time
RBC is committed to supporting flexible work arrangements when and where available. Details to be discussed with Hiring Manager.
Added 12 mins ago
RP
Oncology Account Specialist - Western Canada - Vancouver
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Toronto, ON
- Full-time
…performed on‑site. Please speak with your recruiter and hiring manager for more information about on‑site expectations for your role and…
Added 12 mins ago
Functional Lead IT, SAP Payroll and Time
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Mississauga, ON
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Added 12 mins ago
SAP Payroll & Time Functional Consultant
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Mississauga, ON
If you are selected for an interview you are expected to disclose all current positions held in the City, whether full time or part time.
Added 12 mins ago
Manager Retail Analytics
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Partner with peers and cross-functional teams to resolve data issues, establish consistent analytical standards, and deliver business outcomes on time.
Added 12 mins ago
KD
Temporary Part-Time HRIS Specialist (5 months)
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Waterloo, ON
- Part-time
Apply with a cover letter and résumé by 9:00 am on November 9, 2026, to the attention of the Payroll & HR Systems Manager via the Apply Now feature.
Added 12 mins ago
AC
Project Manager & Org Change Management Specialist
Assiniboine Credit Union
Winnipeg, MB
- Full-time
This is a permanent Full-Time Project Manager & Organizational Change Management Specialist to work at the PMO & Integration department.
Added 12 mins ago
SW
Lobby Experience Team Keyholder
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Vancouver, BC
- Part-time
Reports to: Visitor Experience Manager, Lobby & Membership
Added 12 mins ago
SW
Lobby Experience Team Keyholder
Science World
Vancouver, BC
- Full-time
Reports to: Visitor Experience Manager, Lobby & Membership
Added 12 mins ago
HG
DC Facilities Technician
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Ajax, ON
- Full-time
In this role, you will work closely with DC Safety, Security & Facilities Manager, DC Manager and DC Teams, (cross-functional).
Added 12 mins ago
A
Guest Service Agent - Night Auditor (Full Time)
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- Full-time
Reporting to the Front Office Manager, your essential job functions include, but are not limited to:
Added 12 mins ago
GD
GARAGE - Team Leader FT - CF Champlain Mall
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- Part-time
Reporting to the Store Manager, your main focus as a Team Lead is contributing to your store success by promoting a positive shopping experience for each customer, which will build and…
Added 12 mins ago
FL
Assistant Manager
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- Full-time
As part of the DICK’S Sporting Goods family, you’re backed by the resources, reach, and career opportunities of a world-class sports company. That unleashes Foot Locker to keep pushing…
Added 27 mins ago
GO
Bilingual Family Court Conciliation Clinician
Government of Prince Edward Island
Charlottetown, PE
- $84,845 to $104,442 CAD / year
- Full-time
…Assessments (PAA) and Views of the Child reports in complex parenting time and decision- making matters. The incumbent is responsible for providing recommendations and direction in complex…
Added 27 mins ago
CO
Manager SIPA (Official Plan and Legislation)
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- Full-time
As part of the City Planning management team and reporting to the Director of Official Plan and Zoning, the Manager, Official Plan and Legislation leads a team of professional planners and…
Added 27 mins ago
IC
Sales Account Manager
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- $50,000 to $55,000 CAD / year
- Full-time
Account Manager – Technology Sales | Career Transition Opportunity
Added 27 mins ago
MW
Office Manager
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- Full-time
We are seeking a highly organized, proactive Operations Manager to oversee the day-to-day operations of a new Manulife Wealth branch in Calgary. This is a hands-on role that combines…
Added 27 mins ago
DL
Law Firm Office Manager
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- Contract
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Added 27 mins ago
C
Accounting Manager
Confidential
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- $90,000 to $120,000 CAD / year
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…know your name and your work, and your growth as a leader is part of the…
Added 27 mins ago
KG
Marketing Manager
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- $62,000 to $115,000 CAD / year
- Temporary
Based in Ottawa, Canada, Kongsberg Geospatial creates precision real-time software for mapping, geospatial visualization, and situational awareness. The Company’s products are primarily…
Added 27 mins ago
MC
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- $86,000 to $97,000 CAD / year
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Added 27 mins ago
TG
Junior GRC Analyst Intern
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…cybersecurity governance structure. Reporting to the Senior Manager, Information Security II, you will gain hands-on experience supporting cybersecurity risk assessments, policy…
Added 27 mins ago
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Added 27 mins ago
Home Health Care - Specialist Rehab Product
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The Rehabilitation Product Specialist is an integral part of the Home Health Care team with a focus on the assessment, recommendation and sale of rehab and mobility equipment to Lawtons…
Added 27 mins ago
MAINTENANCE AIDE
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Ability to multitask, time management and can work independently.

BMO

Customer Service Represetative

Sioux Lookout, ON, Canada

$35,500.00 - $50,500.00 · Part-time

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Job details

Pay: $35,500.00 - $50,500.00
Job type: Part-time
Apply by: Nov 10, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Application Deadline:

11/09/2026

Address:

61 Front Street

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $50,500.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The representative delivers exceptional service by identifying customer financial needs and providing guidance on banking solutions and digital tools. They also handle operational tasks, including cash management and transaction processing, while collaborating with branch partners to achieve business objectives.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates should possess strong interpersonal skills, digital proficiency, and a commitment to providing a personal customer experience.

Skills

Customer service
Financial solutions
Cash management
Needs-based selling
Digital literacy
Interpersonal skills
Problem solving
Communication
Organization
Collaboration
Risk management
Compliance
Transaction processing
Relationship building
Sales

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Customer Service
Financial Services
Cash Reconciliation
Sales
Digital Banking
Risk Management
Compliance
Anti-Money Laundering
Inventory Management
Referrals
Banking Transactions
Relationship Management
Operational Support
Financial Solutions
Credit Card Needs
Personal Banking
Market Trends
Regulatory Requirements
Team Collaboration

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