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Added 7 mins ago
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Assistant Store Manager - RW&CO
RW&CO
Saint-Bruno, QC
- Full-time
Reporting to the Store Manager, join a team where your leadership will truly make an impact! As an Assistant Store Manager, you’ll help drive daily operations while motivating your team,…
Added 7 mins ago
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Sales Development Representative
VendorPM
Toronto, ON
- $55,000 CAD / year
- Full-time
Interview process step 2: Interview with the Hiring manager
Added 7 mins ago
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Furniture Maker
Shorefast
Joe Batt's Arm, NL
- $21 to $25 CAD / hour
- Full-time
Follow the production schedule, find efficiencies in the build process, and communicate improvements with the Production Manager
Added 7 mins ago
C(
Controls Integration Specialist Supervisor
CenterLine (Windsor) Limited
Lasalle, ON
- Full-time
…excellence. This position will report to the Controls Integration…
Added 7 mins ago
DW
IT Project Manager
Durabuilt Windows & Doors
AB · Edmonton, AB
- Full-time
We are looking for an experienced IT Project Manager to lead business critical technology projects and help establish practical, scalable project management standards across our growing…
Added 7 mins ago
PHARMACY OPERATIONS MANAGER
Green Shield Canada
Canada
Lead Pharmacy Operations transformation into a process-oriented operations.
Added 7 mins ago
TFT - Manager, Quality & Performance
Canadian Mental Health Association - Windsor Essex County
Windsor, ON
This role supports the Director as the organizational lead for the accreditation process, in collaboration with CMHA senior leadership, compliance with performance measures as identified in…
Added 7 mins ago
PC
Account Manger
Provincial Credit Union
O'leary, PE
- Full-time
The Account Manager role manages a portfolio of commercial lending and deposit relationships, supporting business members with diverse and often complex financial needs. This role builds…
Added 7 mins ago
PC
Senior Account Manager
Provincial Credit Union
O'leary, PE
- Full-time
The Senior Account Manager manages a complex portfolio of commercial lending and deposit relationships, partnering with business owners to understand their goals and navigate their evolving…
Added 7 mins ago
GC
Care Coordinator - HIV & HCV Programs
Gilbert Centre
Barrie, ON
- Full-time
…Program team in Barrie, Ontario. Reporting to the Health Program Manager, the Care Coordinator provides case management, referrals, health education, and system navigation for people living…
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Superintendent
Pomerleau
Halifax, NS
Collaborate with the Project Manager’s during site start-up, effectively supporting and acting as a role model in client coordination meetings.
Added 7 mins ago
RP
Planning Manager – Production Planning & Manufacturing
Remote People
Calgary, AB
- Full-time
We're hiring on behalf of one of our established manufacturing partners in Toronto for an experienced Planning Manager to lead production planning, master scheduling, material requirements…
Added 7 mins ago
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Consulting and Corporate Services Sourcing Manager
Manulife
Toronto, ON · Waterloo, ON
- Full-time
Join us as our Consulting and Corporate Services Sourcing Manager and bring your sourcing expertise to a role where your negotiations and insights help shape better business decisions.…
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(CAN) Consumables Associate
Walmart
Windsor, ON
- Part-time
…This Associate will function as part of a team to stock and process merchandise and assist customers with their shopping needs, all in a safe and clean environment. If you are looking for…
Added 7 mins ago
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(CAN) Consumables Associate
Walmart
Wainwright, AB
- Part-time
…This Associate will function as part of a team to stock and process merchandise and assist customers with their shopping needs, all in a safe and clean environment. If you are looking for…
Added 7 mins ago
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Front End Checkout Team Associate
Walmart
Portage la Prairie, MB
- Part-time
To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 7 mins ago
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Physiotherapist, Complex Care
Bruyère Health
Ottawa, ON
- Full-time
Reporting to the Clinical Manager, you will be responsible for all aspects of physiotherapy treatment and care of patients.
Added 7 mins ago
SF
Program Assistant, StFX Online
St. Francis Xavier University
Antigonish, NS
- Full-time
Reporting to the Manager, Projects & Education Programs, the Program Assistant works as part of a team of professionals to provide high-quality educational experiences. This position works…
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Facility Attendant (Custodian)
Movati
Orleans, ON
- Full-time
Escalate any custodial, maintenance and/or safety issues to Facilities Services Manager for resolution
Added 7 mins ago
Product Specialist (QC) - 12 month contract
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Develop and maintain an effective communication process in conjunction with various departments, including up-dated product information on intranet, internet, and broker portal/resource site
Added 7 mins ago
SS
Unit Clerk| Temporary Full time|75hrs biweekly
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Old Stittsville, ON · Stittsville, ON
- Full-time
Ensures all complaints are forwarded to the Manager in writing.
Added 7 mins ago
SS
Scheduling and Operations Analyst -Temporary Full Time (6 Month Contract)
Sienna Senior Living
Markham, ON
- Full-time
process hire and Core functions within the designated systems.
Added 7 mins ago
SS
Unit Clerk| Temporary Part time
Sienna Senior Living
Old Stittsville, ON · Stittsville, ON
- Part-time
Ensures all complaints are forwarded to the Manager in writing.
Added 7 mins ago
Senior Investment Product Manager
Scotiabank
Toronto, ON
The Senior Investment Product Manager, is responsible for the design and execution of strategies to distribute alternative and specialty equity products across intermediary channels. This…
Added 7 mins ago
Manager, Compliance Risk & Control Assessments - Global Compliance
Scotiabank
Toronto, ON
…governing regulations, internal policies and procedures. As Manager, you support the development, implementation and oversight of the Compliance Risk & Control Assessment (CRCA) activities.…

BMO

Customer Service Represetative

Sioux Lookout, ON, Canada

$35,500.00 - $50,500.00 · Part-time

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Job details

Pay: $35,500.00 - $50,500.00
Job type: Part-time
Apply by: Nov 10, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Application Deadline:

11/09/2026

Address:

61 Front Street

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $50,500.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The representative delivers exceptional service by identifying customer financial needs and providing guidance on banking solutions and digital tools. They also handle operational tasks, including cash management and transaction processing, while collaborating with branch partners to achieve business objectives.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates should possess strong interpersonal skills, digital proficiency, and a commitment to providing a personal customer experience.

Skills

Customer service
Financial solutions
Cash management
Needs-based selling
Digital literacy
Interpersonal skills
Problem solving
Communication
Organization
Collaboration
Risk management
Compliance
Transaction processing
Relationship building
Sales

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Customer Service
Financial Services
Cash Reconciliation
Sales
Digital Banking
Risk Management
Compliance
Anti-Money Laundering
Inventory Management
Referrals
Banking Transactions
Relationship Management
Operational Support
Financial Solutions
Credit Card Needs
Personal Banking
Market Trends
Regulatory Requirements
Team Collaboration

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