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Added 8 hours ago
CC
Sales Representative - Facility Services
Cintas Canada
Kamloops, BC
- Full-time
Bachelor’s Degree (or equivalent) in Business, Marketing, Communications, or a related field
Added 8 hours ago
NS
Physician Recruitment Consultant - Medical Affairs
Nova Scotia Health Authority
Antigonish, NS
- Full-time
Bachelor's Degree in relevant and related field
Added 9 hours ago
M
Summer Intern 2027 - Meeting & Event Management
Manulife
Toronto, ON
- Full-time
Currently pursuing an undergraduate degree in Event Management, Hospitality, Marketing, Business, Communications, or a related field.
Added 9 hours ago
MR
Gestionnaire de territoire - Ventes - LG
Match Retail
Boucherville, QC · Longueuil, QC
- Full-time
LG Field Sales Representative - Home Entertainment
Added 10 hours ago
EC
District Sales Manager
Emplois Compétences inc.
Sherbrooke, QC
- Full-time
Bachelor’s degree in a relevant field (business development, sales, marketing)
Added 10 hours ago
On-Premise Territory Sales Representative - Sarnia
Molson Coors
Plympton-Wyoming, ON · Sarnia, CA-ON
You have a Bachelor’s degree in Business Administration, Marketing or other relevant field
Added 10 hours ago
On-Premise Territory Sales Representative | Windsor (Essex County) & Chatham-Kent
Molson Coors
Windsor, ON
You have a Bachelor’s degree in Business Administration, Marketing or other relevant field
Added 11 hours ago
CF
Marketing and Community Engagement Liaison
Community Futures North Okanagan
Vernon, BC
- Full-time
The Marketing and Community Engagement Liaison will strategically engage community stakeholders, nonprofit organizations, industry and regional businesses to improve CF program delivery,…
Added 11 hours ago
ST
Customer Service Representative - CANADA
StableX Technologies, Inc.
Blainville, QC
- Full-time
POSITION SUMMARY: Under the direction of the Director of Marketing & Customer Service - Canadian Region, the Customer Service Representative has been assigned responsibilities for specific…
Added 12 hours ago
Sales Representative - Facility Services
Cintas
Kamloops, BC
Bachelor’s Degree (or equivalent) in Business, Marketing, Communications, or a related field
Added 13 hours ago
HP
Territory Manager, Ontario Public Sector
Hewlett Packard Enterprise
Mississauga, ON
- Full-time
Build a repeatable business-development motion using targeted outreach, customer events, marketing leads, referrals, and partner-led prospecting to open new accounts and create…
Added 13 hours ago
BB
Sales Representative
Bloomstar Bouquet
ON
- $45,000 to $50,000 CAD / year
- Full-time
Post-secondary education in Business Administration, Sales, Marketing, Communications, or a related field, or an equivalent combination of education and experience.
Added 14 hours ago
On-Premise Territory Sales Representative - Sarnia
Molson Coors
Sarnia, ON
You have a Bachelor’s degree in Business Administration, Marketing or other relevant field
Added 14 hours ago
On-Premise Territory Sales Representative | Windsor (Essex County) & Chatham-Kent
Molson Coors
Windsor, ON
You have a Bachelor’s degree in Business Administration, Marketing or other relevant field
Added 15 hours ago
B
Customer Service Representative
BMO
Vancouver, BC
- Part-time
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Added 16 hours ago
X
Digital Sales Engineer / Market Development Manager-Automation-Flygt
Xylem
Montreal, QC
- Full-time
Work closely with the Marketing team to identify new markets, applications, and growth opportunities.
Added 16 hours ago
M
Associate Marketing Manager, Acquisition & Retention, Affinity Markets
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
Bachelor’s degree in Marketing, Business, or a related field; MBA or equivalent is a plus.
Added 16 hours ago
V
Sales Representative
Viega
Field, BC
- Other
Job-ID: 17248; Location(s): Field (city) Canada Job Description…
Added 16 hours ago
TC
Product Support Sales Representative (PSSR)
Toromont Cat
Orillia, ON
- Full-time
Toromont Cat is seeking a PSSR to join our Orillia team. The goal of the Product Support Sales Representative (PSSR) is to establish, qualify and maintain contact with our customers in the…
Added 17 hours ago
TM
Field Sales Representative - Rogers Residential Services
TechSid Marketing
Mississauga, ON
- Other
TechSid Marketing is hiring outgoing, dependable Field Sales Representatives to promote Rogers services in Brampton and Mississauga.
Added 17 hours ago
TH
Sales Assistant
Tartan Homes
Ottawa, ON
- Full-time
1-3 years of experience in customer service, sales administration, real estate administration, homebuilding, retail sales, hospitality, or a related field.
Added 18 hours ago
M
National Business Development Account Executive, Canada West
Markel
Vancouver, BC
- Full-time
A key member of the Canadian BDMT which oversees and leads Sales & Marketing activities across Markel Canada, the BDAE, Canada West, will work closely with the SVP, Sales & Marketing as…
Added 18 hours ago
Physician Recruitment Consultant - Medical Affairs
Nova Scotia Health and IWK Health
Antigonish, NS
Bachelor's Degree in relevant and related field
Added 19 hours ago
Sales Representative - Uniform
Cintas
Hamilton, ON
Bachelor’s Degree (or equivalent) in Business, Marketing, Communications, or a related field
Added 20 hours ago
FP
Charter Sales Representative
Fly Pronto
London, ON
- Full-time
Post-secondary education in business, marketing, hospitality, or a related field is preferred, or equivalent experience.

BMO

Customer Services Representative

North Vancouver, BC, Canada

$35,500.00 - $55,000.00 · Part-time

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Job details

Pay: $35,500.00 - $55,000.00
Job type: Part-time
Apply by: Oct 23, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

Application Deadline:

10/22/2026

Address:

1505 Lonsdale Avenue

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $55,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Customer Service Representative delivers exceptional service by identifying customer financial needs and providing tailored advice on banking solutions. They also manage operational tasks, including cash transactions and supporting branch business objectives through collaborative teamwork.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates should possess strong interpersonal skills, digital proficiency, and a commitment to providing a personal customer experience.

Skills

Customer service
Financial advice
Cash management
Needs-based selling
Digital literacy
Problem solving
Interpersonal skills
Communication
Team collaboration
Risk management
Compliance
Inventory management
Transaction processing
Relationship building
Adaptability

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Financial Solutions
Customer Experience
Cash Reconciliation
Risk Management
Compliance
Money Laundering Reporting
Digital Banking
Sales
Credit Card Needs
Inventory Management
Branch Operations
Financial Services
Regulatory Requirements
Personal Banking

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