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Added 4 mins ago
SC
Program Manager, Business Operations
Scarborough Charter Inter-Institutional Forum
Ottawa, ON
- From $106,655.63 CAD / year
- Full-time
- On-site
<h3>Job Description</h3><div>Job Description<div><p>The Program Manager, Business Operations, oversees the business and financial affairs of the Scarborough Charter Secretariat, including…
Added 12 mins ago
P
retail sales manager
Petro-Canada
Whitby, ON
- Full-time
Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
Added 12 mins ago
CC
PROJECT COORDINATOR
Conwest Contracting
Vancouver, BC
- Full-time
Works directly with CWC Executive Management team, Operations Manager, Equipment Manager, Estimators and Project Management teams, Site Superintendents, Foremen and Accounting and Finance…
Added 12 mins ago
RG
MAINTENANCE TECHNICIAN
Rank Group
Halifax, NS
- Full-time
…Maintenance Technician will utilize well-developed building operations skills in areas such as:…
Added 12 mins ago
R
Senior Manager, Content Development and Production (French Services) (On Site)
Radio-Canada
Saguenay, QC
- Full-time
Radio-Canada’s multimedia station in Saguenay is seeking a Senior Manager, Content Development and Production. Reporting to and working collaboratively with regional leadership, you will…
Added 12 mins ago
EG
Route Supervisor
Emterra Group
Barrie, ON
- Full-time
We are currently searching for a dynamic, energetic Route Supervisor to join our team and support the Barrie. Reporting to the Operations Manager you will be a hands-on supervisor assisting…
Added 12 mins ago
EG
Regional Health & Safety, Risk Manager – Western Canada
Emterra Group
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
Reporting directly to the Director, Health & Safety/Risk, the Regional Health & Safety, Risk Manager – British Columbia, Saskatchewan and Manitoba provides regional leadership for health,…
Added 12 mins ago
AI
Production Supervisor
Aversan Inc.
Montreal, QC
- Full-time
Ensures the proper and judicious application of the company’s collective agreements in conjunction with Human Resources and the Production Manager.
Added 14 mins ago
MI
Specialist, Environmental, Health & Safety
MasterBrand, Inc.
Winnipeg, MB
- Full-time
…identify workplace hazards, coordinate practical improvements, and support safe day-to-day…
Added 14 mins ago
M&
Associate Operations Manager
Marcus & Millichap
AB
- Full-time
The Associate Operations Manager (AOM) plays a key role in supporting the operational and administrative functions of the office. This position contributes to the overall success of the…
Added 14 mins ago
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Product Marketing Manager
Clio
Calgary, AB · Vancouver, BC · Toronto, ON
- Full-time
Enabling sales, marketing, support, customer success, revenue operations and other internal teams to tell a compelling story about our product benefits.
Added 14 mins ago
Manager, Corporate Financial Reporting | Great West
The Canada Life Assurance Company
Winnipeg, MB · London, ON
Deliver insightful financial reporting, including variance analysis, trends, and recommendations to support decision-making.
Added 18 mins ago
RS
Site Controller
Red Shores Racetrack & Casino
Charlottetown, PE
- Full-time
…influence decisions that strengthen financial performance, optimize operations, and support organizational…
Added 28 mins ago
QW
Associate Portfolio Manager / Portfolio Manager (Saskatoon)
Q Wealth Partners
Calgary, AB
- Full-time
You've earned your clients' trust, and you know how to manage money. What you may not have is the support around you: planners bringing you integrated relationships, an operations team…
Added 29 mins ago
GI
Senior Financial Analyst (Corporate Accounting)
Green Infrastructure Partners
Markham, ON · Headquarters, Markham, ON
- Full-time
…month-end accounting activities while working closely with Operations Finance and other corporate functions to ensure accounting issues are identified and resolved on a timely basis. You…
Added 29 mins ago
GI
Project Coordinator
Green Infrastructure Partners
Markham, ON · Headquarters, Markham, ON
- Full-time
Green Infrastructure partners is currently hiring Project Coordinator. Reporting to the Project Manager, the Project Coordinator will be responsible for assisting organizing crews and…
Added 29 mins ago
GI
Talent Acquisition Specialist (Contract)
Green Infrastructure Partners
Markham, ON · Headquarters, Markham, ON
- Full-time
Reporting into the Talent Acquisition Manager, the Talent Acquisition Specialist will support the full-cycle recruitment process by partnering with hiring managers to attract, assess, and…
Added 29 mins ago
GI
Estimating Coordinator
Green Infrastructure Partners
Markham, ON · Headquarters, Markham, ON
- Full-time
Reporting to the Pre-Construction Manager, the Pre-Construction Coordinator will be responsible for supporting the Estimating and Operations teams in the successful preparation of…
Added 29 mins ago
GI
Treasury Manager
Green Infrastructure Partners
Markham, ON · Headquarters, Markham, ON
- Full-time
The Manager, Treasury will report to the Treasurer and will collaborate closely with the Corporate Finance, Shared Services, and Operational teams to maintain and streamline treasury…
Added 29 mins ago
GI
HSE Advisor
Green Infrastructure Partners
Markham, ON · Toronto, ON · Headquarters, Markham, ON
- Full-time
Reporting to the Manager HSE, the Health Safety & Environment (HSE) Advisor will work alongside the national health and safety team and local operations. The HSE Advisor will emphasize…
Added 29 mins ago
GI
Project Manager
Green Infrastructure Partners
Markham, ON · Headquarters, Markham, ON
- Full-time
We are seeking an experienced Project Manager to join our Major Projects team in the Greater Toronto Area (GTA). In this role, you will lead high-impact, large-scale initiatives from…
Added 29 mins ago
IG
Senior Financial Analyst
Inland Group of Companies
Truro, NS · ITH Truro
- Full-time
The Senior Financial Analyst supports the Manager, Financial Planning & Analysis in the preparation of budgets, forecasts, internal reporting, and financial analysis across the Inland Group…
Added 29 mins ago
IG
Maintenance Technician FSM
Inland Group of Companies
Calgary, AB · ITC Calgary
- Full-time
Ensure that all required minor repairs are completed when necessary and all major repairs get reported to Facility Supervisor and Operations Manager;
Added 39 mins ago
CC
Supportive Living Coordinator Fixed Term Contract
CMHA Calgary
Calgary, AB
- Other
…provides compassionate, trauma-informed, and client-centered support to individuals experiencing mental illness, addiction, intellectual disabilities, concurrent disorders, trauma-related…
Added 39 mins ago
ML
Senior Operations Manager (Operations Manager I)
Matrix Logistics Services Limited
Calgary, AB
- Full-time
The Sr. Operations Manager (Operations Manager I) role has a national salary range of $85,000 - $110,000, with bonus potential.

BMO

Customer Services Representative

North Vancouver, BC, Canada

$35,500.00 - $55,000.00 · Part-time

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Job details

Pay: $35,500.00 - $55,000.00
Job type: Part-time
Apply by: Oct 23, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

Application Deadline:

10/22/2026

Address:

1505 Lonsdale Avenue

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $55,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Customer Service Representative delivers exceptional service by identifying customer financial needs and providing tailored advice on banking solutions. They also manage operational tasks, including cash transactions and supporting branch business objectives through collaborative teamwork.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates should possess strong interpersonal skills, digital proficiency, and a commitment to providing a personal customer experience.

Skills

Customer service
Financial advice
Cash management
Needs-based selling
Digital literacy
Problem solving
Interpersonal skills
Communication
Team collaboration
Risk management
Compliance
Inventory management
Transaction processing
Relationship building
Adaptability

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Financial Solutions
Customer Experience
Cash Reconciliation
Risk Management
Compliance
Money Laundering Reporting
Digital Banking
Sales
Credit Card Needs
Inventory Management
Branch Operations
Financial Services
Regulatory Requirements
Personal Banking

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