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Added 26 mins ago
HC
Treasury Analyst, Treasury & Capital Markets
Honda Canada Inc.
Markham, ON
- Full-time
Other duties as assigned by the Treasury Supervisor and Manager
Added 40 mins ago
IC
Finance Manager
Inner Circle Broker Coaching
Toronto, ON
- Full-time
A large west Toronto real estate brokerage is seeking a Finance Manager to oversee and optimize the financial performance of our offices. This is a pivotal leadership role for a hands-on…
Added 42 mins ago
E
Sr Advisor, Enterprise Finance Planning & Analysis (FP&A)
Enbridge
Calgary, AB
- Full-time
Build strong partnerships with Business Unit FP&A teams, Treasury, Tax, Risk, Corporate Strategy, and Internal Reporting to ensure financial projections reflect a comprehensive enterprise…
Added 1 hour ago
RH
Manager, Financial Accounting
Robert Half
AB · Edmonton, AB
- $135,000 to $145,000 CAD / year
- Full-time
🚀 We're Hiring: Manager, Financial Accounting
Added 1 hour ago
B
Représentant service à la clientèle
BMO
Boucherville, QC
- Part-time
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Added 2 hours ago
FB
Senior Manager, Financial Reporting
Fairstone Bank
Montreal, QC
- Full-time
The Senior Manager, Financial Reporting is responsible for leading the organization’s internal and external financial reporting processes and ensuring the timely and accurate delivery of…
Added 2 hours ago
GE
Treasury Operations Analyst
GFL Environmental Inc.
Vaughan, ON
- Full-time
The Treasury Operations Analyst will report directly to the Manager, Treasury Operations and will be part of a small but highly focused professional unit.
Added 2 hours ago
R&
Program Manager (Data Governance)
Robertson & Company Ltd.
Toronto, ON
- Contract
…corporate, wealth management, private clients, commercial banking, treasury, and retail…
Added 3 hours ago
CN
Senior Contract Administrator
Canadian Nuclear Laboratories
Chalk River, ON
- Contract
Added 3 hours ago
B
Customer Service Representative
BMO
Hanover, ON
- Part-time
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Added 3 hours ago
B
Insurance - Manager, Financial Planning & Analysis
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Toronto, ON · YNG
- Full-time
Identifies emerging issues and trends to inform decision-making e.g., economics, treasury, competitor information.
Added 3 hours ago
R&
Operations Officer II
Robertson & Company Ltd.
Mississauga, ON
- Contract
…corporate, wealth management, private clients, commercial banking, treasury, and retail…
Added 3 hours ago
B
Customer Service Representative
BMO
Surrey, BC
- Part-time
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Added 4 hours ago
EI
Finance and Accounting Lead
Ekagrata Inc.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…its leadership team and the group’s Business and Operations Manager, you will own the books, bring discipline to the close, and turn the numbers into decisions on the floor and in the…
Added 4 hours ago
M
Responsable Financier du Groupe / Group Finance Manager
Montrium
Montreal, QC
- Full-time
Added 4 hours ago
FC
Analyst, Finance and Treasury (18-month contrat)
Fiera Capital
Toronto, ON
- Full-time
Fiera Capital is a global independent asset manager with an entrepreneurial culture and a clear vision: to deliver disciplined, high-conviction investment solutions that create lasting…
Added 4 hours ago
AC
Product Manager - SAP Functional Solution Lead
Air Canada
Toronto, ON · Dorval, QC
- Full-time
Air Canada seeks a highly motivated and experienced Product Manager Solution Lead to join the ERP Product team.
Added 6 hours ago
B
Customer Service Representative
BMO
Toronto, ON
- Part-time
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Added 8 hours ago
A
Sales Development Representative Manager
Autocash.ai
Canada
- Full-time
Our AI-powered SaaS platform connects with banks and financial systems to provide real-time insights and automation for treasury and finance teams. By helping companies improve cash…
Added 10 hours ago
MH
Finance Assistant Manager
Mitsui High-tec (Canada), Inc.
Brantford, ON
- $80,000 to $85,000 CAD / year
- Full-time
…to expand our operations and are seeking a Finance Assistant Manager to join our team. This is an exciting opportunity to become part of a global organization at the forefront of innovative…
Added 11 hours ago
Paralegal & Manager, Compliance
Nestle Operational Services Worldwide SA
Toronto, ON · North York, ON
…highest standards of integrity? We are looking for a Paralegal & Manager, Compliance to join our Canadian Legal team in an exciting dual…
Added 16 hours ago
DC
Technical Specialist, Project Management
Defence Construction Canada
Cold Lake, AB
- Full-time
Act as the representative of the project director or project manager, within DCC delegated signing authority
Added 16 hours ago
DC
Coordinator, Project Management
Defence Construction Canada
Cold Lake, AB
- Full-time
Act as the representative of the project director or project manager, as required and within DCC delegated signing authority
Added 16 hours ago
DC
Technical Specialist, Project Management (Project Assistant)
Defence Construction Canada
Petawawa, ON
- Full-time
Act as the representative of the project director or project manager, within DCC delegated signing authority
Added 16 hours ago
B
Sr. Financial Analyst
Brookfield
Toronto, ON
- Full-time
Prepare and post journal entries for manager/corporation entities

BMO

Customer Services Representative

North Vancouver, BC, Canada

$35,500.00 - $55,000.00 · Part-time

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Job details

Pay: $35,500.00 - $55,000.00
Job type: Part-time
Apply by: Oct 23, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

Application Deadline:

10/22/2026

Address:

1505 Lonsdale Avenue

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $55,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Customer Service Representative delivers exceptional service by identifying customer financial needs and providing tailored advice on banking solutions. They also manage operational tasks, including cash transactions and supporting branch business objectives through collaborative teamwork.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates should possess strong interpersonal skills, digital proficiency, and a commitment to providing a personal customer experience.

Skills

Customer service
Financial advice
Cash management
Needs-based selling
Digital literacy
Problem solving
Interpersonal skills
Communication
Team collaboration
Risk management
Compliance
Inventory management
Transaction processing
Relationship building
Adaptability

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Financial Solutions
Customer Experience
Cash Reconciliation
Risk Management
Compliance
Money Laundering Reporting
Digital Banking
Sales
Credit Card Needs
Inventory Management
Branch Operations
Financial Services
Regulatory Requirements
Personal Banking

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