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OR
Retail Field Trainer
OSL Retail Services Inc
Vancouver, BC
- Other
…Founded in 2012 in Mississauga, Ontario, OSL delivers customized sales solutions in retail, direct sales, and customer acquisition, all built on a foundation of integrity, respect, and…
Added 3 mins ago
MU
Director of Advancement, Humanities, Social Sciences and Campaign
McMaster University
Hamilton, ON
- Full-time
Added 3 mins ago
PB
Account Executive, Group Business
Pacific Blue Cross
Burnaby, BC
- $73,600 to $110,400 CAD / year
- Full-time
Reporting to the Director, Strategic Accounts, you'll work across Pacific Blue Cross, providing significant lateral leadership and partnering with teams throughout the organization as well…
Added 18 mins ago
D
Director
Desjardins
Montreal, QC · Quebec, QC · Complexe Desjardins Montréal
- Full-time
Your role involves using your in-depth knowledge of the sector to manage all large-scale sales and operations activities or a major support sub-function offering specialized services to all…
Added 18 mins ago
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Digital Operations Manager, Global Asset Management
BMO
Toronto, ON · FCP
- Full-time
Reporting to the Director, Digital Operations & Engagement, the Digital Operations Manager runs day-to-day digital operations and publishing for BMO Global Asset Management (BMO GAM). That…
Added 32 mins ago
C
Director Operations & Sales- Ontario East (North GTA)
Chartwell
Mississauga, ON
- Full-time
The role of the Director, Operations & Sales, is to oversee and support the General Managers, within a defined portfolio of retirement residences, to meet/exceed their four key results…
Added 32 mins ago
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Director Operations & Sales- Southwestern Ontario (Cambridge/Waterloo)
Chartwell
Mississauga, ON
- Full-time
The role of the Director, Operations & Sales, is to oversee and support the General Managers, within a defined portfolio of retirement residences, to meet/exceed their four key results…
Added 48 mins ago
Director, Supply Chain Operations
JENNY BIRD
Toronto, ON
As the Director of Supply Chain Operations, you will lead the strategic oversight and optimization of the company’s operational processes, logistics, and distribution functions, ensuring…
Added 48 mins ago
C
Philanthropy Officer, Annual Giving
CMHA
Newmarket, ON
- Full-time
…The Philanthropy Officer will work closely with the Senior Director, Philanthropy to refine and execute an ongoing and meaningful donor stewardship and recognition…
Added 1 hour ago
CM
Vice President, Sales and Business Development
Conestoga Meats
Cambridge, ON · Greater Kitchener-Cambridge-Waterloo Metropolitan Area
- Full-time
Leads reviews with the Director of Sales Operations, and the Director of Product Management through structured analysis by product, customer, and market segment to identify and align on…
Added 1 hour ago
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Associate Director, Treasury and Payments
BMO
Halifax, NS · Nova_Ctr
- Full-time
Applies consultative sales and relationship management practices to generate leads and close sales of treasury management and payment solutions for new and existing clients while ensuring…
Added 1 hour ago
AM
Manager, Marketing - AGF Capital Partners
AGF Management
Toronto, ON
- Full-time
Reporting to the Director, Marketing for AGF Capital Partners, the Manager, Marketing will lead marketing and investor communications for our affiliate businesses.
Added 1 hour ago
LC
Director Finance, FP&A, Loblaw Digital & eCommerce
Loblaw Companies Limited
Toronto, ON
- Full-time
…helm of our digital journey. You'll also oversee the P&L from Sales to EBIT, placing you in an influential position within our financial structure. This role puts you at the center of…
Added 1 hour ago
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Vice President Operations
Napoleon
Barrie, ON
- Full-time
…and functional leaders, including the GM, Mexico; GM, China; Director, Operations Canada; and Director, Global…
Added 1 hour ago
ZI
Director of Marketing, DaaS
ZenaTech Inc.
Toronto, ON
- $100,000 to $110,000 CAD / year
- Full-time
We’re seeking a visionary Marketing Director, DaaS (Drone as a Service) to lead our brand strategy, drive growth. You will elevate our market presence primarily supporting initiatives tied…
Added 1 hour ago
QM
Directeur national des ventes - Canada / National Sales Director - Canada
Quantum Management Services Ltd.
Montreal, QC
- $200,000 CAD / year
- Full-time
An established international organization is seeking a National Sales Director to lead sales growth across Canada.
Added 1 hour ago
TW
ACCOUNT DIRECTOR
TANK Worldwide
Toronto, ON
- Full-time
As an Account Director, you will be a strategic leader, translating client vision into impactful roadmaps and overseeing the delivery of Famously Effective work. This role demands a proven…
Added 1 hour ago
SP
Leasing Manager
Shiplake Properties
Toronto, ON
- Full-time
Collaborate with the Director of Leasing & Marketing to implement strategies that
Added 1 hour ago
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Director, Parallel by RBC
RBC
Toronto, ON
- Full-time
We are seeking an experienced Director with a proven growth mindset to lead the continued commercialization and expansion of Parallel by RBC, our strategic multi-family office offering.…
Added 2 hours ago
HF
Fund Development Manager
Habitat for Humanity Nova Scotia
Dartmouth, NS
- Full-time
Reports to: Director of Fund Development & Communications
Added 2 hours ago
NF
Manager, Partnerships & Corporate Accounts (GTA)
Noble First Aid
Toronto, ON
- Full-time
Execute outbound sales activities through cold calling, LinkedIn outreach, email campaigns, and in-person visits.
Added 2 hours ago
TF
Account Manager
The Fastener Group Ltd.
Calgary, AB
- Full-time
…seeking an experienced Account Manager to join our growing sales team in Calgary. Reporting to the Regional Sales Director, this role is responsible for developing and maintaining strong…
Added 2 hours ago
Associate Director, Real Estate Banking (Toronto, ON)
Scotiabank
Toronto, ON
Assisting the Director & Group Lead by researching, preparing and conducting sales calls the site visits.
Added 2 hours ago
Manager, Investments - Tangerine
Scotiabank
ON · Toronto, ON
The Manager of Tangerine Investments reports directly to the Director, Investment & Deposit Front Line Sales and will lead a team of Investment Fund Associates. The Manager is responsible…
Added 2 hours ago
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Gestionnaire Comptable – Développement
RES
Montreal, QC
- Full-time

BMO

Digital Operations Manager, Global Asset Management

Toronto, ON, Canada
FCP, Canada

$70,000.00 - $150,000.00 · Full-time

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Job details

Pay: $70,000.00 - $150,000.00
Job type: Full-time
Apply by: Dec 5, 2026
Posting language: English
Posted: Nov 9, 2026

Original job description

Application Deadline:

12/04/2026

Address:

100 King Street West

Job Family Group:

Customer Shared Services

Reporting to the Director, Digital Operations & Engagement, the Digital Operations Manager runs day-to-day digital operations and publishing for BMO Global Asset Management (BMO GAM). That covers our public websites and secure advisor platforms, from insights articles and product pages to mutual fund and ETF launches and campaign landing pages.

This is a hands-on leadership role centred on how work flows through our team. You'll own how requests come in, get prioritized and move from intake to publish, with deep expertise in using work management platforms such as Adobe Workfront.

Our publishers and digital specialists will escalate their questions and issues in our headless CMS (Contentful) to you. You'll also be the quality gate that makes sure work is complete and publish-ready before it reaches them. And you'll hold our agencies to a high standard and lead the push to modernize how we operate through automation and AI.

Lead Digital Operations Intake, Prioritization & Workflow

Own the intake, triage and prioritization model for Digital Operations & Engagement, from request forms and service expectations to resolving competing priorities with stakeholders across Communications, Marketing, Sales, Product, Compliance and Technology.

Map and manage how work moves from intake through review, production and publishing, with clear handoffs, approvals and service levels.

Administer and govern our work management platform (currently Adobe Workfront), including workflows, templates, request queues and reporting.

Design processes that work regardless of the tool and lead the transition if the enterprise moves to a different platform.

Be the Team's Go-To for Our Headless CMS

Act as the first point of escalation when publishers and digital specialists have questions or hit issues in our headless CMS (Contentful).

Know the platform well enough to troubleshoot day-to-day issues with content entries, templates, components, permissions and scheduled publishing. Bring in Technology when a fix needs a developer.

Govern how new templates and components are requested, built with agency and Technology partners, approved and rolled out.

Partner with Technology on platform enhancements and releases, including requirements, UAT and sign-off.

Lead Digital Publishing & Content Operations

Own day-to-day publishing across our public websites and secure advisor platforms.

Act as the quality gate between intake and production, making sure every request is complete, approved (including Compliance sign-off) and publish-ready before it reaches a publisher or digital specialist.

Set and uphold our web publishing and authoring standards, covering templates and components, SEO and AI search readiness, accessibility (WCAG), brand and pre-publish QA.

Coordinate digital readiness for mutual fund and ETF launches and product changes with Product, Legal and Compliance, so pages and documents go live accurately and on time.

Keep content current through regular audits, updates and the retirement of outdated pages and documents.

Lead the Team & Agency Partners

Direct the day-to-day work of our publishers and digital specialists by triaging and assigning requests, balancing workload, clearing blockers and coaching the team on our standards.

Manage our external creative, content and development agencies day to day. Brief and delegate work, share our publishing and authoring standards, push back on incomplete or off-standard deliverables and secure updated assets to keep projects moving.

Keep stakeholders informed on status, risks and trade-offs.

Measure, Improve & Modernize

Build reporting on demand, capacity, turnaround times, quality and operational health, then use it to guide prioritization and planning with leadership.

Find and fix bottlenecks and manual effort in how work gets done. Keep documentation, playbooks and standards current.

Identify and pilot AI and automation in our workflows, such as AI-assisted intake triage, metadata drafting or pre-publish checks, always with human review and within BMO's AI governance standards.

The Expertise You Bring:

Hands-on leadership. You're comfortable working in the CMS yourself, but your real strength is triaging, delegating and making sure work lands.

A workflow-first mindset that adapts quickly as platforms and tools change.

A high bar for publishing quality and the confidence to hold partners and agencies to it.

Sound judgment on when to make the call and when to escalate.

The ability to translate between business, compliance, technology and agency teams.

Curiosity about automation and AI, with a practical sense of where they add value.

What We're Looking For:

Required:

5+ years in digital operations, web operations, content operations or digital publishing.

Proven experience designing and running intake, triage, prioritization and workflow governance in a work management platform such as Adobe Workfront, Wrike, Asana, Monday.com or Jira.

Solid hands-on experience with a headless CMS such as Contentful, Contentstack, Sanity, Storyblok or Kontent.ai, deep enough to be the go-to person when publishers have questions or issues. Developer-level expertise isn't required.

Experience leading a team or directing the day-to-day work of others, such as publishers, specialists, contractors or agency resources.

Experience setting and enforcing web publishing standards, including templates and components, SEO, accessibility and pre-publish QA.

Experience managing external agencies or vendors day to day, including briefing, quality control and pushing back on deliverables and timelines.

Experience partnering with Technology on enhancements, defects and releases, ideally in an Agile environment.

Strong stakeholder management and communication skills.

Bachelor's degree in Business, Marketing, Communications, Technology, Information Systems or a related field (or an equivalent combination of education and experience).

Nice to Have:

Adobe Workfront administration or certification, Workfront Fusion or other automation tools such as Microsoft Power Automate.

Experience using AI features in content or work management platforms.

Direct experience with Contentful (our current CMS) or with more than one headless CMS platform, such as Contentstack, Sanity, Storyblok or Kontent.ai.

Contentful certification, such as Contentful Certified Content Manager.

Familiarity with headless website architecture (APIs, environments, previews) and basic HTML/CSS.

Experience with digital asset management (DAM) platforms such as Bynder.

Experience with Adobe Experience Cloud or Salesforce, including Marketing Cloud Account Engagement (formerly Pardot).

Experience with analytics and reporting tools such as Adobe Analytics, Google Analytics or Power BI.

Experience managing bilingual (English and French) publishing and translation workflows.

Financial services or asset management experience, including fund launches and compliance review of investment fund marketing.

Formal people management experience.

Salary:

$70,000.00 - $150,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Digital Operations Manager oversees day-to-day digital publishing and operations for global asset management platforms, ensuring efficient workflow from intake to publication. This role involves managing work management platforms, governing content standards, and leading a team of specialists and agency partners to modernize processes through automation.

Requirements

Candidates must have at least 5 years of experience in digital or content operations with proven expertise in work management tools like Adobe Workfront and headless CMS platforms like Contentful. A bachelor's degree in a relevant field is required, along with strong leadership, stakeholder management, and communication skills.

Skills

Digital operations
Content management systems
Adobe Workfront
Contentful
Workflow management
Stakeholder management
Project management
SEO
Accessibility
WCAG
Quality assurance
Automation
Artificial intelligence
Vendor management
Agile methodology
Asset management

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Digital Operations
Content Management
Adobe Workfront
Contentful
Headless CMS
Workflow Governance
SEO
WCAG
Accessibility
Automation
Artificial Intelligence
Asset Management
Mutual Funds
ETF
Agile
Vendor Management
Quality Assurance
Stakeholder Management
Digital Publishing
Marketing
Compliance
Product Launch
Reporting
Data Analytics
Bynder
Salesforce
Adobe Experience Cloud
HTML
CSS
API

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