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Customer Success Manager, North America
tripstack
Vancouver, BC
- Full-time
Founded in Toronto, Canada in 2016, Tripstack has been part of Etraveli Group since 2019. It is a B2B Flights as a Service provider and a world leader in virtual interlining.
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Customer Experience Associate
TD
Brampton, ON
- Part-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
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Personal Banking Associate
TD
Dauphin, MB
- Full-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
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Personal Banking Associate Trainee - Korean Language Skills Considered an Asset
TD
Coquitlam, BC
- Full-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
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Customer Experience Associate
TD
Toronto, ON
- Part-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
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Personal Banking Associate Trainee
TD
Calgary, AB
- Full-time
Engage customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions
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Customer Experience Associate
TD
Brampton, ON
- Part-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
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Manager, Supplier Strategy & Integration
Sun Life
Toronto, ON · Waterloo, ON · Montreal, QC · Sun Life Waterloo King
- Full-time
…control and management of ongoing supplier relationships. The Manager researches and analyzes supplier relationship management industry standards and proposes improvements to continually…
Added 1 min ago
TS
Registered Nurse-Agape Hospice
The Salvation Army in Canada
Calgary, AB
- Part-time
…needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks…
Added 1 min ago
T
Customer Success Manager, North America
tripstack
Toronto, ON
- Full-time
Founded in Toronto, Canada in 2016, Tripstack has been part of Etraveli Group since 2019. It is a B2B Flights as a Service provider and a world leader in virtual interlining.
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Retail Store Manager
SPIER & MACKAY
Mississauga, ON
- Full-time
We are looking for someone with a strong background in menswear retail, leadership, client service, and team development. The ideal candidate understands both the operational and…
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Royalmount Senior Sales Associate
Versace
Montreal, QC
- Full-time
…representative in the community you will grow your business through client relationship management and events. We encourage an innovative workplace to strategically drive the business by…
Added 1 min ago
T
Customer Success Manager, North America
tripstack
Montreal, QC
- Full-time
Founded in Toronto, Canada in 2016, Tripstack has been part of Etraveli Group since 2019. It is a B2B Flights as a Service provider and a world leader in virtual interlining.
Added 16 mins ago
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Executive Assistant to the Chief Corporate Officer
Credit Union Central of Manitoba
Winnipeg, MB
- $62,845.82 to $69,688.2 CAD / year
- Full-time
The Chief Corporate Officer is the role's primary executive client and direct manager. The Executive Assistant has a dotted-line relationship to the Senior Executive Assistant & Governance…
Added 31 mins ago
Advisor Associate - Hamilton
Scotiabank
Hamilton, ON
Reporting to the Manager, Regional Administration, as a Client Service Associate, you will be responsible for providing administrative and operational support, both in-office and virtually,…
Added 31 mins ago
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Personal Lines Account Manager
Sauce Recruitment Corp.
Calgary, AB
- $60,000 to $70,000 CAD / year
- Full-time
Daily servicing of the client’s insurance requests and needs
Added 31 mins ago
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Employment Counsellor
VPI Employment Services
Hamilton, ON
- Full-time
Work collaboratively with the Branch Manager to monitor and achieve individual and team performance targets, including Job Seeker Financial Support allocations and expenditures, job…
Added 31 mins ago
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Senior Facilities Manager
Foresight Recruitment Group
Montreal, QC
- $130,000 to $150,000 CAD / year
- Full-time
This is a substantial national account with high service expectations. You will work closely with the National Director, regional facilities teams and senior client stakeholders to deliver…
Added 46 mins ago
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Unit Manager
Havergal
Montreal, QC
- Full-time
Ensure excellent client relationships and client satisfaction with the service and menu options.
Added 46 mins ago
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Business Development Manager
CI Financial
Calgary, AB
- Full-time
We are currently seeking a Business Development Manager (BDM) who will be responsible for sales and asset retention and brand promotion of all CI Global Asset Management investment…
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Manager, Enterprise
BrainStation
Toronto, ON
- Full-time
This is transformation work, and you will be accountable for it. You will lead engagements end to end, own the client relationship day to day, set the strategic direction of the work, and…
Added 46 mins ago
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National Accounts Director
OPENLANE
Brampton, ON
- $100,000 to $125,000 CAD / year
- Full-time
A National Account Director who will serve as the primary account relationship manager for commercial sellers. The core focus of this role is (1) to retain our high-value client base to…
Added 1 hour ago
Insurance Advisor
Talent Acquisition Team at Westland Insurance. Text reply only.
Winnipeg, MB
…Do you love to talk about insurance and provide exceptional client service? If so, you will love working for Westland! We are looking for a career-minded individual who is focused on…
Added 1 hour ago
Insurance Advisor, Online Auto Services
Talent Acquisition Team at Westland Insurance. Text reply only.
Surrey, BC
Do you love to talk about insurance and provide exceptional client service? If so, you will love working for Westland! We are looking for a career minded individual who is focused on…
Added 1 hour ago
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Financial Planner
TD
Mississauga, ON
- Full-time
Collaborating with your team to achieve shared objectives while enhancing the client experience and demonstrating a commitment to service excellence

BMO

Directeur(rice) Principal(e), Gestion Relationnelle

Sherbrooke, QC, Canada

$70,000.00 - $150,000.00 · Full-time

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Job details

Pay: $70,000.00 - $150,000.00
Job type: Full-time
Apply by: Nov 7, 2026
Experience: Plus de 7 années d’expérience en services bancaires commerciaux, en gestion relationnelle, en gestion de portefeuille ou en développement des affaires.
Posting language: English · French
Posted: Nov 2, 2026

Original job description

English section of this bilingual listing.

Salary:

Pay Type:

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Read the full bilingual original

Application Deadline:

11/06/2026

Address:

2959 rue King ouest

Job Family Group:

Commercial Sales & Service

Directeur(rice) principal(e), gestion relationnelle

Chez BMO, nous croyons que les entreprises sont bâties sur l’ambition, et nous sommes là pour transformer cette ambition en croissance.

L’équipe des moyennes entreprises canadiennes de BMO collabore avec des entreprises privées et des organisations du secteur public afin de leur offrir des solutions financières stratégiques qui favorisent leur réussite. À titre de conseiller de confiance, nous proposons une gamme complète de services bancaires commerciaux, notamment le financement, la gestion de trésorerie, la gestion des liquidités, le financement du capital et l’accès à la vaste plateforme nord-américaine de BMO.

Au service d’organisations dont les revenus annuels se situent généralement entre 10 millions et 40 millions de dollars, nos directeurs et directrices de la gestion relationnelle sont au cœur de chaque relation client. Ils fournissent des conseils stratégiques, des perspectives sectorielles et des solutions financières adaptées qui aident les entreprises à croître, à s’adapter au changement et à atteindre leurs objectifs à long terme.

Favorisez la croissance. Bâtissez des relations stratégiques. Ayez un impact concret.

Vous êtes un professionnel de la banque axé sur les résultats, passionné par l’établissement de relations durables avec la clientèle et la prestation de solutions financières sur mesure? Joignez-vous à notre équipe de Services bancaires aux entreprises et jouez un rôle clé dans la croissance des entreprises tout en contribuant à l’expansion profitable de la Banque.

À titre de Directeur(rice) principal(e), gestion relationnelle, vous agirez comme conseiller de confiance auprès d’un portefeuille de clients commerciaux de grande valeur. En mettant à profit votre expertise financière, vos aptitudes en développement des affaires et votre connaissance du marché, vous cernerez de nouvelles occasions, structurerez des solutions complexes et créerez une valeur durable pour la clientèle. Il s’agit d’une occasion stimulante pour un professionnel stratégique et centré sur le client qui souhaite évoluer dans un environnement dynamique, collaboratif et influent.

Ce que vous ferez

Développer et faire croître les relations clients

Gérer et développer un portefeuille stratégique de clients en services bancaires commerciaux.
Établir des relations de confiance avec les propriétaires d’entreprise, les dirigeants et les principaux décideurs.
Offrir une expérience client exceptionnelle en comprenant les objectifs des clients et en recommandant des solutions financières adaptées.
Cerner et saisir les occasions d’accroître la part des affaires du client dans les domaines du crédit, de la gestion de trésorerie, des services de trésorerie, des placements et d’autres services bancaires.

Stimuler le développement des affaires

Identifier de façon proactive de nouvelles occasions d’affaires et maintenir un solide bassin de clients potentiels.
Élaborer et mettre en œuvre des stratégies de croissance du marché alignées sur les objectifs d’affaires.
Utiliser l’intelligence de marché, les tendances sectorielles et les analyses concurrentielles afin d’identifier de nouvelles occasions et d’accélérer la croissance du portefeuille.
Représenter la Banque lors d’événements sectoriels, de conférences et d’activités de réseautage afin d’accroître sa visibilité et de générer de nouvelles occasions d’affaires.

Structurer des solutions financières

Structurer et négocier des facilités de crédit complexes et des solutions bancaires répondant aux besoins des clients tout en assurant un équilibre entre le risque et la rentabilité.
Diriger les discussions liées au crédit, obtenir les approbations requises et collaborer avec les partenaires internes pour offrir des solutions novatrices.
Examiner les conventions de crédit et les ententes de gestion de trésorerie afin d’assurer leur exactitude, leur exhaustivité et leur conformité aux politiques de la Banque.
Réaliser des analyses financières approfondies et des évaluations de crédit afin de soutenir des décisions de financement éclairées.

Collaborer à l’échelle de l’organisation

Travailler en partenariat avec les spécialistes produits, les partenaires du crédit, les équipes de gestion du risque et les dirigeants afin de fournir des solutions complètes aux clients.
Agir comme principal point d’escalade pour les situations complexes de la clientèle en faisant preuve de réflexion stratégique et d’excellentes aptitudes en résolution de problèmes.
Fournir des recommandations et des perspectives contribuant à la stratégie commerciale et au rendement du portefeuille.

Assurer un rendement solide du portefeuille

Surveiller la rentabilité du portefeuille, son profil de risque et son rendement des capitaux propres.
Évaluer régulièrement les relations clients afin de cerner des occasions d’approfondir l’engagement et d’optimiser les rendements.
Préparer des rapports destinés à la haute direction portant sur le rendement du portefeuille, l’évolution du marché et les tendances de la clientèle.
Veiller au respect des exigences réglementaires, des contrôles internes et des normes de gestion du risque dans toutes les activités.

Ce que vous apportez

Expérience

Plus de 7 années d’expérience en services bancaires commerciaux, en gestion relationnelle, en gestion de portefeuille ou en développement des affaires.
Expérience démontrée dans la gestion de relations clients complexes et l’atteinte de solides résultats en matière de ventes et de revenus.
Expérience dans la structuration, la négociation et la réalisation de transactions de financement commercial.
Excellente compréhension des états financiers, de l’analyse de crédit et de l’évaluation des risques.

Formation

Baccalauréat en administration des affaires, en finance, en comptabilité ou dans une discipline connexe.
Toute combinaison équivalente de formation et d’expérience professionnelle pertinente sera considérée.
Qualifications en matière de crédit, lorsque requises.

Pourquoi vous joindre à nous?

Chez BMO, vous aurez l’occasion d’avoir un impact significatif auprès de nos clients, de nos collègues et des communautés que nous servons. Vous travaillerez aux côtés de professionnels chevronnés, collaborerez avec des équipes spécialisées et bâtirez des relations durables avec la clientèle tout en contribuant directement à la croissance et au succès de l’entreprise.

Si vous êtes passionné par l’accompagnement des entreprises dans l’atteinte de leurs ambitions et souhaitez évoluer dans un environnement où les relations sont au cœur du succès, nous aimerions vous connaître.

Postulez dès aujourd’hui et contribuez à façonner l’avenir des services bancaires commerciaux.

Salary:

$70,000.00 - $150,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

About Us

To find out more visit us at https://jobs.bmo.com/ca/en.

Apply About employer

More about this job

Responsibilities

The Senior Relationship Manager will manage and grow a portfolio of commercial clients by providing strategic financial advice and tailored banking solutions. They are responsible for identifying new business opportunities, structuring complex credit facilities, and maintaining strong relationships with key decision-makers.

Requirements

Candidates must have over 7 years of experience in commercial banking, relationship management, or business development. A bachelor's degree in business administration, finance, or accounting is required, along with strong expertise in financial analysis and credit evaluation.

Skills

Relationship Management
Commercial Banking
Business Development
Credit Analysis
Financial Analysis
Risk Assessment
Strategic Planning
Portfolio Management
Cash Management
Liquidity Management
Negotiation
Client Advisory
Market Analysis
Sales Growth
Financial Solutions

Benefits

Health Insurance
Tuition Reimbursement
Accident Insurance
Life Insurance
Retirement Savings Plans

Visa sponsorship

Not detected in the job text

Keywords

Commercial Banking
Relationship Management
Portfolio Management
Business Development
Credit Analysis
Financial Statements
Risk Management
Cash Management
Treasury Services
Capital Financing
Market Intelligence
Strategic Growth
Client Engagement
Banking Regulations
Financial Solutions
BMO Financial Group

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