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Added 4 mins ago
IH
Senior Strategic Business Advisor
Interior Health Authority
BC · British Columbia, Canada
- Full-time
The Senior Strategic Business Advisor is responsible for supporting the Physician Compensation Team within the Finance portfolio, and the Medical Staff Contracts & Recruitment portfolio in…
Added 20 mins ago
K
Co-op and PEY Student Opportunities (Winter & Summer 2027)
Kinectrics
Toronto, ON
- Full-time
…details, including term length, department, hours per week, hiring manager, salary, working arrangement and location will vary depending on the vacancy the successful student is selected…
Added 34 mins ago
TC
IT Service Desk Analyst
The Citco Group Limited
Toronto, ON
- Full-time
The IT Service Desk Analyst is part of Citco's global IT Service Delivery function, supporting internal business users and, where applicable, external clients. The analyst handles incidents…
Added 34 mins ago
EG
Event Producer - Hybrid (Project-Based)
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- Full-time
Work with Account Manager, Production Coordinator, and finance on invoice approvals prior to client billing.
Added 49 mins ago
T
Senior Manager - Senior Tech Lead – AI & Technology Transformation
Toast
Montreal, QC
- $103,000 to $190,000 USD / year
- Full-time
…production across enterprise functions. This Montreal-based Senior Manager, Senior Tech Lead role blends consulting, delivery leadership and hands-on technical work, guiding clients from AI…
Added 49 mins ago
PC
Administrative Assistant
PwC Canada
Ottawa, ON
- Full-time
Reporting to the Admin Services Manager, the Admin Assistant actively supports the day-to-day business activities of stakeholders in a fast-paced, multitasking environment, often working…
Added 1 hour ago
RB
Relationship Manager Intern, Business Market
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Surrey, BC
- Full-time
Acquire, grow and deepen client relationships through delivery of value-added, tailored financial advice to meet their needs
Added 1 hour ago
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Commis comptable (comptes payables) - Accounting Clerk (accounts payable)
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- Part-time
Verify supplier invoices and match them with purchase orders, delivery receipts, and approvals to validate quantities, prices, and purchase authorization;
Added 1 hour ago
EI
Office Manager
EBC Inc.
Mississauga, ON
- Full-time
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Added 1 hour ago
N
Director of AI Delivery
nesto
Toronto, ON
- Full-time
You have a client-facing delivery background, as an engagement manager, Delivery Director, or Implementation Director.
Added 1 hour ago
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Director of AI Delivery
nesto
Montreal, QC
- Full-time
You have a client-facing delivery background, as an engagement manager, Delivery Director, or Implementation Director.
Added 1 hour ago
K
Senior Manager, Private Enterprise (24 months contract)
KPMG
Calgary, AB · AB · Lethbridge, AB · Abbotsford, BC · Burnaby, BC · Chilliwack, BC · Fort St. John, BC · Kamloops, BC · Kelowna, BC · Langley (District), BC · Prince George, BC · Quesnel, BC · Vancouver, BC · Vanderhoof, BC · Vernon, BC · Victoria, BC · Winnipeg, MB · St. John's, NL · Halifax, NS · Hamilton, ON · Kingston, ON · London, ON · North Bay, ON · Oakville, ON · Ottawa, ON · Parry Sound, ON · Perth, ON · Sault Ste. Marie, ON · St. Catharines, ON · Sudbury, ON · Toronto, ON · Vaughan, ON · Waterloo, ON · Windsor, ON · ON · Regina, SK · Saskatoon, SK · Swift Current, SK · Edmonton, Alberta · Langley, British Columbia · Kanata, Ontario
- Temporary
Experience as a Private Enterprise audit manager/senior manager and/or risk management or professional practice role
Added 1 hour ago
Manager, Talent Acquisition
Connor, Clark & Lunn Financial Group Ltd.
Toronto, ON
Interested in joining one of Canada's top-performing asset managers? We are looking for a Manager, Talent Acquisition to join our growing Talent Acquisition team for an existing vacancy.…
Added 1 hour ago
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Manager, Community and Partnerships - Hunter Hub
University of Calgary
Calgary, AB
- Full-time
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Added 1 hour ago
Manager, Business Risk Management Data Visualization, International Banking - Toronto
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Toronto, ON
Maintains and enhances recurring BAU reporting processes, ensuring timely, accurate, and well-controlled delivery of management reporting
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Commercial Card Senior Product Manager
TD
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- Full-time
The Commercial Card Senior Product Manager leads the strategy, development, launch, and ongoing management of the core Commercial Card portfolio. This role defines the product vision and…
Added 1 hour ago
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Commercial Card Associate Product Manager
TD
Toronto, ON
- Full-time
The Commercial Card Associate Product Manager supports the development, delivery, and ongoing management of Commercial Card products and capabilities. Working under the direction of more…
Added 1 hour ago
Senior Manager - Capital Markets
EY
Toronto, ON
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Added 2 hours ago
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Manager Granting
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Toronto, ON
- Full-time
The Manager, Granting is a senior individual contributor role responsible for translating SMPF ’s granting strategy into operational action through portfolio management, hospital…
Added 2 hours ago
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…complex liquidity, payments, and trade and working capital finance needs. The business constantly changes with macroeconomic conditions, unprecedented levels of innovation, interest rate…
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Senior Manager, Business Banking Deposits Product Management - Tangerine
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…execution, product configuration, customer migration, campaign delivery, risk and regulatory readiness, and ongoing portfolio optimization. The role requires strong problem-solving, product…
Added 2 hours ago
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Commercial Card Associate Product Manager
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Toronto, ON
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The Commercial Card Associate Product Manager supports the development, delivery, and ongoing management of Commercial Card products and capabilities. Working under the direction of more…
Added 2 hours ago
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Regional Manager, Terminal Operations
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…operational staff, ensuring the safe, reliable, and efficient delivery of ferry services while fostering a culture of accountability, customer service, and continuous improvement. You will…
Added 2 hours ago
S
CTTO - Project Manager
Sobeys
Mississauga, ON
- Full-time
…currently have a permanent fulltime opportunity for a Project Manager. This is a hybrid opportunity that can be based out of our offices in Mississauga, ON or Montreal,…
Added 2 hours ago
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Senior Analyst, Software Compliance and Contract Management (T & I) (Telework/Hybrid)
Radio-Canada
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BMO

Head, CBB Lending & Segment Operations

Toronto, ON, Canada
BMOPLACE, Canada

Please note the base salary range for this position is CAD $160,000.00 to CAD $190,000.00 · Full-time

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Job details

Pay: Please note the base salary range for this position is CAD $160,000.00 to CAD $190,000.00
Job type: Full-time
Apply by: Oct 28, 2026
Experience: · 10+ years Financial Services management experience, including senior leadership experience;
Posting language: English
Posted: Oct 26, 2026

Original job description

Application Deadline:

10/27/2026

Address:

33 Dundas Street West

Job Family Group:

Customer Shared Services

As a key member of the Business Banking leadership team, the Head of CBB Segment & Lending Operations supports the execution of the Canadian Business Banking (CBB) strategy by delivering efficient, scalable, and risk-managed segment, credit and lending operations that optimize client experience, sales effectiveness, portfolio performance, and profitability, while driving continuous operational efficiencies, productivity improvements, and process simplification to enhance capacity, service quality, and business performance. Leads the national underwriting/adjudication, funding, middle office, file review, KYC remediation and fraud due diligence support teams, ensuring operational excellence, sound risk management, and consistent service delivery across the business. Holds unilateral credit authority and provides leadership on complex lending decisions, balancing client needs with prudent risk management within the Bank's approved risk appetite.

· Leads the national Segment, Credit & Lending Operations function, including underwriting/adjudication, funding, middle office, file reviews, and fraud due diligence support activities, supporting CBB clients.

· Leads operational performance management across the function and holds accountability for improving operational productivity and creating capacity to support business growth through workflow optimization, simplification, and technology-enabled solutions.

· Identifies opportunities to simplify, standardize, digitize, and automate lending processes to improve turnaround times, scalability, risk management, client experience, and reduce avoidable operating costs.

· Delivers exceptional client and employee experiences by ensuring timely, accurate, and efficient execution of lending activities across the business.

· Partners with Business Banking Sales, Products, Risk Management, AML, Fraud, and other key stakeholders to align operational capacity, capabilities, priorities, and service levels with business growth objectives.

· Oversees credit underwriting, funding, credit file reviews, fraud due diligence, and key administrative activities for new and existing clients, ensuring sound adjudication, quality decision-making, and consistent application of credit policies and standards.

· Exercises unilateral lending authority and provides guidance on complex or escalated lending decisions, ensuring recommendations adhere to sound credit-granting principles and regulatory requirements.

· Maintains accountability for portfolio quality through effective monitoring, annual reviews, early identification of emerging risks, and proactive portfolio management practices.

· Ensures the quality and integrity of credit analysis, portfolio monitoring, customer and account controls, and risk management processes to protect the Bank's assets and support sustainable business growth.

· Maintains a strong control environment by ensuring compliance with internal policies, lending directives, regulatory requirements, audit standards, AML obligations, and operational risk management practices.

· Provides oversight of discretionary lending authorities and related controls, ensuring appropriate governance, monitoring, reporting, and escalation practices are in place.

· Within the mandate of this role, promotes and supports the Bank’s risk culture including ensuring employees understand their accountabilities for risk-taking activities, promoting an environment of open communication and effective challenge, and establishing the “tone from the top” through leading by example.

· Takes measured risks while protecting the bank by applying our Risk Management Framework in the execution of their role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

· Role models driving simplicity and productivity enhancements for optimization across groups driving continuous improvement on key measures.

· Activates our winning culture, aligned with Purpose. Ignites engagement by aligning our culture to our strategy and fueling exceptional execution

· Fosters an inclusive environment for all employees by eliminating barriers to inclusion.

· Develops leaders, plans for succession, and fosters a high-performance culture.

· Drives top talent acquisition and retention, developing organizational capabilities to drive competitive advantage.

· Leads and mentors a team with diverse risk and business experience, skills, and orientation.

· Leads, promotes, and reinforces the Bank’s Ambition; personally, role models One Bank leadership; drives sustainable improvements in customer loyalty and business growth; adheres and supports enterprise customer experience and brand standards.

Qualifications:

· University degree or equivalent experience. Preferred: MBA or equivalent

· 10+ years Financial Services management experience, including senior leadership experience;

· Demonstrated experience leading and transforming operational areas within financial services, including identifying and executing against key optimization initiatives to drive increase efficiency and productivity

· Experience in financial services risk management and an understanding of regulatory and internal requirements

· In-depth knowledge of Bank products, Bank organization, and banking group inter-relationships

· Expert business acumen

· Credit/Lending experience would be considered an asset

· Excellent organizational, communications, presentation, and relationship management skills

· Excellent managerial leadership and change leadership skills

· Excellent coaching and interpersonal skills

· Solid performance management and people development skills

· Demonstrated excellent negotiation, problem resolution and leadership ability

· Planning and organizing skills and ability to manage multiple priorities

Please note the base salary range for this position is CAD $160,000.00 to CAD $190,000.00

Salary:

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Head of CBB Lending & Segment Operations leads national underwriting, funding, and middle office teams to deliver efficient, risk-managed lending operations. They are responsible for optimizing operational productivity, driving process simplification, and ensuring sound credit decision-making within the bank's risk appetite.

Requirements

Candidates must possess a university degree and over 10 years of financial services management experience, with a preference for an MBA. Strong expertise in risk management, credit policy, and leadership within a complex banking environment is required.

Skills

Financial services management
Credit underwriting
Lending operations
Risk management
Operational leadership
Strategic planning
Process simplification
Workflow optimization
Change leadership
Relationship management
Portfolio management
Regulatory compliance
AML
Fraud due diligence
Business acumen
Coaching

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Business Banking
CBB
Lending Operations
Underwriting
Adjudication
Credit Authority
KYC
AML
Fraud Due Diligence
Portfolio Quality
Risk Management Framework
Operational Excellence
Process Automation
Financial Services
Leadership
Change Management
Strategic Execution
Regulatory Requirements
Performance Management
Stakeholder Management

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