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Added 13 hours ago
Program Investigator
The Government of Nova Scotia
Halifax, NS
As the Program Investigator you will Report to the Manager, Investigations & Compliance at IPG. The Program Investigator is a critical role in the office to ensure the long-term success of…
Added 14 hours ago
Senior Manager, Global Facilities & Risk Management
Celestica International LP
Toronto, ON
As the Senior Manager, Global Facilities & Risk Management, you will be responsible for tasks such as, but not limited to, the following:
Added 2 days ago
Controller
Dentons
Toronto, ON · Ottawa, ON · Montreal, QC · Vancouver, BC · Edmonton, AB · Calgary, AB
Provide strategic oversight of the Firm’s treasury function.
Added 6 days ago
SF
Loss Prevention Analyst
Soul Foods Group
BC · British Columbia, Canada
- $68,000 to $75,000 CAD / year
- Full-time
…Through data analysis, investigations, auditing, and security oversight, this role helps prevent, detect, and resolve fraud, theft, and policy…
Added 6 days ago
GD
Director, Operations and Strategic Initiatives
Gestion de risques VSR Canada Inc.
Montreal, QC
- $130,000 to $140,000 CAD / year
- Full-time
Candidates must have substantial experience managing complex operations in financial services or a comparable regulated environment
Added 6 days ago
B
Senior Analyst Data Analytics
BMO
Toronto, ON · FCP
- Full-time
The role is based in Toronto and operates in a hybrid model (3 days in office)
Added 7 days ago
Senior Manager, Account Management - Questbank
Questrade Financial Group
Toronto, ON
Work-life balance in a hybrid environment with at least 3 days in office
Added 8 days ago
CB
Infection Prevention & Control Manager
Clark Builders
Calgary, AB · Edmonton, AB · AB · Vancouver, BC
- Full-time
The Infection Prevention and Control (IPAC) Manager provides leadership, coordination, and oversight of infection prevention and control requirements for construction activities, with…
Added 8 days ago
P
Forensic and Dispute Services Senior Manager (Bilingual FR/EN)
PwC
Montreal, QC · Quebec, QC
- Full-time
As a Forensic and Dispute Services Senior Manager (Bilingual FR/EN), you’ll work as part of a team of problem solvers, helping to solve business issues, deliver high quality client service…
Added 9 days ago
EB
Bilingual Fraud Analyst - Cards
EQ Bank | Canada's Challenger Bank
Toronto, ON
- Full-time
The Fraud Analyst – Cards, will conduct investigative analysis to identify, assess, decision and report on activity that indicates an exposure to financial crimes. The incumbent will manage…
Added 9 days ago
RE
Investigations Manager
Real Estate Council of Ontario
Toronto, ON · Etobicoke, ON
- $120,000 to $160,000 CAD / year
- Full-time
The Manager leads a modern, risk-based investigations function that supports RECO's consumer protection mandate through effective regulatory oversight, operational excellence, and…
Added 9 days ago
T
Manager, Corporate Segment ORM (5657)
TD
Toronto, ON
- Full-time
The Risk Manager will report to one of the Senior Managers within the Corporate Segment ORM team. This role is a second line of defense function responsible for providing operational risk…
Added 9 days ago
AW
Director Asset Protection
Arrow Workforce Solutions
Toronto, ON
- $220,000 to $230,000 CAD / year
- Full-time
This individual will lead and develop senior asset protection leaders and their respective teams, while partnering closely with cross-functional business stakeholders to build a proactive,…
Added 9 days ago
Manager, Investigations
Real Estate Council of Ontario
Toronto, ON
The Manager leads a modern, risk-based investigations function that supports RECO's consumer protection mandate through effective regulatory oversight, operational excellence, and…
Added 12 days ago
ZA
Project Manager
Zeidler Architecture
Calgary, AB
- Full-time
The Project Manager is a senior professional responsible for leading complex architectural projects from concept phases through construction completion. This role combines creative…
Added 13 days ago
MD
Statewide Fraud Controls Manager Enterprise Support - State Prog Admin Manager Sr
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Work Shift/Work Hours: Day Shift
Added 13 days ago
BO
FSS Senior Analyst, Payment Systems Oversight Division
Bank of Canada
Toronto, ON
- Full-time
Under the direction of the Director, Payment Systems Oversight, you will be a member of the team responsible for the oversight of payment systems designated by the Bank under the Payment…
Added 13 days ago
Manager, Investigations and Compliance
The Government of Nova Scotia
Halifax, NS
Reporting to the Director of Investigations & Compliance, the Manager of Investigations & Compliance provides operational and program management of Immigration Branch program integrity…
Added 14 days ago
S
Accounts Payable Manager (15 month term)
Stantec
Edmonton, AB
- Full-time
The Manager provides leadership and oversight for Accounts Payable operations, ensuring the delivery of high-quality, efficient, and compliant services that support organizational…
Added 15 days ago
B
Director, T&O Operational Risk Officer - Capital Markets & Commercial Banking
BMO
Toronto, ON · FCP
- Full-time
Director, T&O Operational Risk Officer - Capital Markets & Commercial Banking, will establish and lead a new business unit-centered operational risk oversight capability.
Added 17 days ago
VS
Senior Manager, Finance
Vancouver School Board
Vancouver, BC
- Full-time
Reporting to the Executive Director, Finance, the Senior Manager - Finance is responsible for leading VSB’s core accounting operations, including financial accounting, treasury, and…
Added 17 days ago
B
Head, CBB Lending & Segment Operations
BMO
Toronto, ON · BMOPLACE
- Full-time
…Banking (CBB) strategy by delivering efficient, scalable, and risk-managed segment, credit and lending operations that optimize client experience, sales effectiveness, portfolio…
Added 17 days ago
C
Senior Methodology and Content Manager
Caseware
Toronto, ON
- $130,000 to $150,000 CAD / year
- Full-time
As Senior Methodology and Content Manager, you will own the methodology and content for assigned North American assurance and reporting solutions, develop it in house or procure it from…
Added 20 days ago
T
Audit Manager II, Models Audit
TD
Toronto, ON
- Full-time
Strong expertise in quantitative financial models such as credit risk models (PD, LGD, EAD, CECL), discounted cash flow and derivatives pricing models, Treasury market risk, counterparty…
Added 21 days ago
T
Senior Manager, Fraud, Insider and Conduct Risk QA and Enablement (5646)
TD
Toronto, ON
- Full-time
The Senior Manager, Fraud, Insider and Conduct Risk QA and Enablement provides a comprehensive and diverse range of risk management expertise to business leaders. Leads and supports the…

BMO

Head, CBB Lending & Segment Operations

Toronto, ON, Canada
BMOPLACE, Canada

Please note the base salary range for this position is CAD $160,000.00 to CAD $190,000.00 · Full-time

Apply on bmo.wd3.myworkdayjobs.com About employer

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Job details

Pay: Please note the base salary range for this position is CAD $160,000.00 to CAD $190,000.00
Job type: Full-time
Experience: · 10+ years Financial Services management experience, including senior leadership experience;
Posting language: English
Posted: Oct 26, 2026

Original job description

Application Deadline:

10/27/2026

Address:

33 Dundas Street West

Job Family Group:

Customer Shared Services

As a key member of the Business Banking leadership team, the Head of CBB Segment & Lending Operations supports the execution of the Canadian Business Banking (CBB) strategy by delivering efficient, scalable, and risk-managed segment, credit and lending operations that optimize client experience, sales effectiveness, portfolio performance, and profitability, while driving continuous operational efficiencies, productivity improvements, and process simplification to enhance capacity, service quality, and business performance. Leads the national underwriting/adjudication, funding, middle office, file review, KYC remediation and fraud due diligence support teams, ensuring operational excellence, sound risk management, and consistent service delivery across the business. Holds unilateral credit authority and provides leadership on complex lending decisions, balancing client needs with prudent risk management within the Bank's approved risk appetite.

· Leads the national Segment, Credit & Lending Operations function, including underwriting/adjudication, funding, middle office, file reviews, and fraud due diligence support activities, supporting CBB clients.

· Leads operational performance management across the function and holds accountability for improving operational productivity and creating capacity to support business growth through workflow optimization, simplification, and technology-enabled solutions.

· Identifies opportunities to simplify, standardize, digitize, and automate lending processes to improve turnaround times, scalability, risk management, client experience, and reduce avoidable operating costs.

· Delivers exceptional client and employee experiences by ensuring timely, accurate, and efficient execution of lending activities across the business.

· Partners with Business Banking Sales, Products, Risk Management, AML, Fraud, and other key stakeholders to align operational capacity, capabilities, priorities, and service levels with business growth objectives.

· Oversees credit underwriting, funding, credit file reviews, fraud due diligence, and key administrative activities for new and existing clients, ensuring sound adjudication, quality decision-making, and consistent application of credit policies and standards.

· Exercises unilateral lending authority and provides guidance on complex or escalated lending decisions, ensuring recommendations adhere to sound credit-granting principles and regulatory requirements.

· Maintains accountability for portfolio quality through effective monitoring, annual reviews, early identification of emerging risks, and proactive portfolio management practices.

· Ensures the quality and integrity of credit analysis, portfolio monitoring, customer and account controls, and risk management processes to protect the Bank's assets and support sustainable business growth.

· Maintains a strong control environment by ensuring compliance with internal policies, lending directives, regulatory requirements, audit standards, AML obligations, and operational risk management practices.

· Provides oversight of discretionary lending authorities and related controls, ensuring appropriate governance, monitoring, reporting, and escalation practices are in place.

· Within the mandate of this role, promotes and supports the Bank’s risk culture including ensuring employees understand their accountabilities for risk-taking activities, promoting an environment of open communication and effective challenge, and establishing the “tone from the top” through leading by example.

· Takes measured risks while protecting the bank by applying our Risk Management Framework in the execution of their role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

· Role models driving simplicity and productivity enhancements for optimization across groups driving continuous improvement on key measures.

· Activates our winning culture, aligned with Purpose. Ignites engagement by aligning our culture to our strategy and fueling exceptional execution

· Fosters an inclusive environment for all employees by eliminating barriers to inclusion.

· Develops leaders, plans for succession, and fosters a high-performance culture.

· Drives top talent acquisition and retention, developing organizational capabilities to drive competitive advantage.

· Leads and mentors a team with diverse risk and business experience, skills, and orientation.

· Leads, promotes, and reinforces the Bank’s Ambition; personally, role models One Bank leadership; drives sustainable improvements in customer loyalty and business growth; adheres and supports enterprise customer experience and brand standards.

Qualifications:

· University degree or equivalent experience. Preferred: MBA or equivalent

· 10+ years Financial Services management experience, including senior leadership experience;

· Demonstrated experience leading and transforming operational areas within financial services, including identifying and executing against key optimization initiatives to drive increase efficiency and productivity

· Experience in financial services risk management and an understanding of regulatory and internal requirements

· In-depth knowledge of Bank products, Bank organization, and banking group inter-relationships

· Expert business acumen

· Credit/Lending experience would be considered an asset

· Excellent organizational, communications, presentation, and relationship management skills

· Excellent managerial leadership and change leadership skills

· Excellent coaching and interpersonal skills

· Solid performance management and people development skills

· Demonstrated excellent negotiation, problem resolution and leadership ability

· Planning and organizing skills and ability to manage multiple priorities

Please note the base salary range for this position is CAD $160,000.00 to CAD $190,000.00

Salary:

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Apply on bmo.wd3.myworkdayjobs.com About employer

More about this job

Responsibilities

The Head of CBB Lending & Segment Operations leads national underwriting, funding, and middle office teams to deliver efficient, risk-managed lending operations. They are responsible for optimizing operational productivity, driving process simplification, and ensuring sound credit decision-making within the bank's risk appetite.

Requirements

Candidates must possess a university degree and over 10 years of financial services management experience, with a preference for an MBA. Strong expertise in risk management, credit policy, and leadership within a complex banking environment is required.

Skills

Financial services management
Credit underwriting
Lending operations
Risk management
Operational leadership
Strategic planning
Process simplification
Workflow optimization
Change leadership
Relationship management
Portfolio management
Regulatory compliance
AML
Fraud due diligence
Business acumen
Coaching

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Business Banking
CBB
Lending Operations
Underwriting
Adjudication
Credit Authority
KYC
AML
Fraud Due Diligence
Portfolio Quality
Risk Management Framework
Operational Excellence
Process Automation
Financial Services
Leadership
Change Management
Strategic Execution
Regulatory Requirements
Performance Management
Stakeholder Management

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Jobs in Canada