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Added 4 mins ago
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Director of AI Delivery
nesto
Toronto, ON
- Full-time
…that moves each agent through requirements, testing, model-risk approval, live-file shadow, joint change management, and progressive production activation. You will also write the…
Added 4 mins ago
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Senior Project Manager - Buildings
Graham
Winnipeg, MB
- Full-time
Graham is actively recruiting for a Project Manager supporting the Building Division. Reporting to Senior Operations Manager, the Project Manager is responsible for providing overall…
Added 4 mins ago
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Director of AI Delivery
nesto
Montreal, QC
- Full-time
…that moves each agent through requirements, testing, model-risk approval, live-file shadow, joint change management, and progressive production activation. You will also write the…
Added 4 mins ago
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Senior Manager, Private Enterprise (24 months contract)
KPMG
Calgary, AB · AB · Lethbridge, AB · Abbotsford, BC · Burnaby, BC · Chilliwack, BC · Fort St. John, BC · Kamloops, BC · Kelowna, BC · Langley (District), BC · Prince George, BC · Quesnel, BC · Vancouver, BC · Vanderhoof, BC · Vernon, BC · Victoria, BC · Winnipeg, MB · St. John's, NL · Halifax, NS · Hamilton, ON · Kingston, ON · London, ON · North Bay, ON · Oakville, ON · Ottawa, ON · Parry Sound, ON · Perth, ON · Sault Ste. Marie, ON · St. Catharines, ON · Sudbury, ON · Toronto, ON · Vaughan, ON · Waterloo, ON · Windsor, ON · ON · Regina, SK · Saskatoon, SK · Swift Current, SK · Edmonton, Alberta · Langley, British Columbia · Kanata, Ontario
- Temporary
Experience as a Private Enterprise audit manager/senior manager and/or risk management or professional practice role
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Project Manager
Article
Vancouver, BC
- $92,000 to $107,000 CAD / year
- Full-time
…meaningful problems. This is where you come in, as a Project Manager, you'll drive a variety of high-impact operational and investment projects across Article, from product…
Added 4 mins ago
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Sr. Engineer, Mine Closure
Burgundy Diamond Mines
Yellowknife, NT
- Full-time
Added 19 mins ago
D1
Senior Mechanical Project Manager
Division 15 Mechanical
Richmond, BC
- Full-time
Reporting to the Project Director, the Senior Project Manager leads the delivery of complex, multi-million-dollar mechanical construction projects across the commercial, institutional, and…
Added 33 mins ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 33 mins ago
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Project Manager (D&S Canada) - Acquisition and Updates-EN
CAE
Ottawa, ON
- Full-time
This position offers regular exposure to senior CAE leadership, customers, government stakeholders, and industry partners while contributing to strategically important Canadian defence and…
Added 33 mins ago
A
Project Manager
Article
Vancouver, BC
- $92,000 to $107,000 CAD / year
- Full-time
…meaningful problems. This is where you come in, as a Project Manager, you'll drive a variety of high-impact operational and investment projects across Article, from product…
Added 33 mins ago
AC
IT Infrastructure Project Manager
Amphenol Communications Solutions
Markham, ON
- Full-time
As an IT Project Manager, you will be responsible for planning, executing, and delivering projects focused on aligning global and local technology strategies for IT Infrastructure (Servers…
Added 33 mins ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
…execution of our internal audit framework built on an enterprise risk management governance model. You will be part of a global team and report to the Senior Manager; IT Audit located in…
Added 33 mins ago
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Project Manager (D&S Canada) - Acquisition and Updates-EN
CAE
Montreal, QC
- Full-time
This position offers regular exposure to senior CAE leadership, customers, government stakeholders, and industry partners while contributing to strategically important Canadian defence and…
Added 33 mins ago
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Environmental Manager
The Miller Group
Markham, ON
- Full-time
Experience preparing and presenting environmental performance metrics and risk assessments to senior leadership preferred
Added 33 mins ago
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Staff Specialist, Regulatory Affairs (16 month contract)
BD
Mississauga, ON · CAN Mississauga - Derry Road West
- $85,000 to $135,000 CAD / year
- Full-time
The Staff Specialist of Regulatory Affairs reports directly to the Senior Manager of Regulatory Affairs. This position is responsible for supporting MMS Dispensing products consisting of…
Added 33 mins ago
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Commercial Card Senior Product Manager
TD
Toronto, ON
- Full-time
The Commercial Card Senior Product Manager leads the strategy, development, launch, and ongoing management of the core Commercial Card portfolio. This role defines the product vision and…
Added 33 mins ago
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Engineer I
TD
Toronto, ON
- Full-time
May interact with governance and control groups, (e.g. regulatory / operational risk, compliance and audit) to provide subject matter expertise and consult on risk issues / items related to…
Added 33 mins ago
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Commercial Card Associate Product Manager
TD
Toronto, ON
- Full-time
The Commercial Card Associate Product Manager supports the development, delivery, and ongoing management of Commercial Card products and capabilities. Working under the direction of more…
Added 33 mins ago
Senior Manager - Capital Markets
EY
Toronto, ON
As a Senior Manager in Capital Markets, you will play a critical leadership role in expanding and elevating our Capital Markets practice. You will own the vision for the future of Capital…
Added 49 mins ago
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Principal Software Engineer, Docker Hardened Images
Docker
Remote, Canada
- Full-time
- Remote
Mentor and raise the technical ceiling for staff and senior engineers across the org, through review, design, and well-chosen architectural decisions that create durable leverage.
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Senior Manager Global Internal Audit and Internal Controls
Alimentation Couche-Tard
Laval, QC
- Internship
Coordinate annual ICOFR scoping, planning, and risk assessment activities, and support program governance.
Added 1 hour ago
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Manager Granting
St. Michael's Hospital
Toronto, ON
- Full-time
The Manager, Granting is a senior individual contributor role responsible for translating SMPF ’s granting strategy into operational action through portfolio management, hospital…
Added 1 hour ago
TS
Vice President, Global Core Trade Finance, TD Securities, Global Transaction Banking
TD Securities
Toronto, ON
- Full-time
…are underpinned by dedicated support functions, including GTB Risk & Control, Product Management, Client Solutions, Data & Analytics, and Deposit Portfolio Management. TWC is made up of…
Added 1 hour ago
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Senior Manager, Business Banking Deposits Product Management - Tangerine
Tangerine
Toronto, ON
- Full-time
The Senior Manager, Small Business Deposit Products is accountable for supporting the execution of Tangerine’s Small Business deposits strategy and product roadmap. The role will help…
Added 1 hour ago
TS
Commercial Card Associate Product Manager
TD Securities
Toronto, ON
- Full-time
The Commercial Card Associate Product Manager supports the development, delivery, and ongoing management of Commercial Card products and capabilities. Working under the direction of more…

BMO

Head, CBB Lending & Segment Operations

Toronto, ON, Canada
BMOPLACE, Canada

Please note the base salary range for this position is CAD $160,000.00 to CAD $190,000.00 · Full-time

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Job details

Pay: Please note the base salary range for this position is CAD $160,000.00 to CAD $190,000.00
Job type: Full-time
Apply by: Oct 28, 2026
Experience: · 10+ years Financial Services management experience, including senior leadership experience;
Posting language: English
Posted: Oct 26, 2026

Original job description

Application Deadline:

10/27/2026

Address:

33 Dundas Street West

Job Family Group:

Customer Shared Services

As a key member of the Business Banking leadership team, the Head of CBB Segment & Lending Operations supports the execution of the Canadian Business Banking (CBB) strategy by delivering efficient, scalable, and risk-managed segment, credit and lending operations that optimize client experience, sales effectiveness, portfolio performance, and profitability, while driving continuous operational efficiencies, productivity improvements, and process simplification to enhance capacity, service quality, and business performance. Leads the national underwriting/adjudication, funding, middle office, file review, KYC remediation and fraud due diligence support teams, ensuring operational excellence, sound risk management, and consistent service delivery across the business. Holds unilateral credit authority and provides leadership on complex lending decisions, balancing client needs with prudent risk management within the Bank's approved risk appetite.

· Leads the national Segment, Credit & Lending Operations function, including underwriting/adjudication, funding, middle office, file reviews, and fraud due diligence support activities, supporting CBB clients.

· Leads operational performance management across the function and holds accountability for improving operational productivity and creating capacity to support business growth through workflow optimization, simplification, and technology-enabled solutions.

· Identifies opportunities to simplify, standardize, digitize, and automate lending processes to improve turnaround times, scalability, risk management, client experience, and reduce avoidable operating costs.

· Delivers exceptional client and employee experiences by ensuring timely, accurate, and efficient execution of lending activities across the business.

· Partners with Business Banking Sales, Products, Risk Management, AML, Fraud, and other key stakeholders to align operational capacity, capabilities, priorities, and service levels with business growth objectives.

· Oversees credit underwriting, funding, credit file reviews, fraud due diligence, and key administrative activities for new and existing clients, ensuring sound adjudication, quality decision-making, and consistent application of credit policies and standards.

· Exercises unilateral lending authority and provides guidance on complex or escalated lending decisions, ensuring recommendations adhere to sound credit-granting principles and regulatory requirements.

· Maintains accountability for portfolio quality through effective monitoring, annual reviews, early identification of emerging risks, and proactive portfolio management practices.

· Ensures the quality and integrity of credit analysis, portfolio monitoring, customer and account controls, and risk management processes to protect the Bank's assets and support sustainable business growth.

· Maintains a strong control environment by ensuring compliance with internal policies, lending directives, regulatory requirements, audit standards, AML obligations, and operational risk management practices.

· Provides oversight of discretionary lending authorities and related controls, ensuring appropriate governance, monitoring, reporting, and escalation practices are in place.

· Within the mandate of this role, promotes and supports the Bank’s risk culture including ensuring employees understand their accountabilities for risk-taking activities, promoting an environment of open communication and effective challenge, and establishing the “tone from the top” through leading by example.

· Takes measured risks while protecting the bank by applying our Risk Management Framework in the execution of their role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

· Role models driving simplicity and productivity enhancements for optimization across groups driving continuous improvement on key measures.

· Activates our winning culture, aligned with Purpose. Ignites engagement by aligning our culture to our strategy and fueling exceptional execution

· Fosters an inclusive environment for all employees by eliminating barriers to inclusion.

· Develops leaders, plans for succession, and fosters a high-performance culture.

· Drives top talent acquisition and retention, developing organizational capabilities to drive competitive advantage.

· Leads and mentors a team with diverse risk and business experience, skills, and orientation.

· Leads, promotes, and reinforces the Bank’s Ambition; personally, role models One Bank leadership; drives sustainable improvements in customer loyalty and business growth; adheres and supports enterprise customer experience and brand standards.

Qualifications:

· University degree or equivalent experience. Preferred: MBA or equivalent

· 10+ years Financial Services management experience, including senior leadership experience;

· Demonstrated experience leading and transforming operational areas within financial services, including identifying and executing against key optimization initiatives to drive increase efficiency and productivity

· Experience in financial services risk management and an understanding of regulatory and internal requirements

· In-depth knowledge of Bank products, Bank organization, and banking group inter-relationships

· Expert business acumen

· Credit/Lending experience would be considered an asset

· Excellent organizational, communications, presentation, and relationship management skills

· Excellent managerial leadership and change leadership skills

· Excellent coaching and interpersonal skills

· Solid performance management and people development skills

· Demonstrated excellent negotiation, problem resolution and leadership ability

· Planning and organizing skills and ability to manage multiple priorities

Please note the base salary range for this position is CAD $160,000.00 to CAD $190,000.00

Salary:

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Head of CBB Lending & Segment Operations leads national underwriting, funding, and middle office teams to deliver efficient, risk-managed lending operations. They are responsible for optimizing operational productivity, driving process simplification, and ensuring sound credit decision-making within the bank's risk appetite.

Requirements

Candidates must possess a university degree and over 10 years of financial services management experience, with a preference for an MBA. Strong expertise in risk management, credit policy, and leadership within a complex banking environment is required.

Skills

Financial services management
Credit underwriting
Lending operations
Risk management
Operational leadership
Strategic planning
Process simplification
Workflow optimization
Change leadership
Relationship management
Portfolio management
Regulatory compliance
AML
Fraud due diligence
Business acumen
Coaching

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Business Banking
CBB
Lending Operations
Underwriting
Adjudication
Credit Authority
KYC
AML
Fraud Due Diligence
Portfolio Quality
Risk Management Framework
Operational Excellence
Process Automation
Financial Services
Leadership
Change Management
Strategic Execution
Regulatory Requirements
Performance Management
Stakeholder Management

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