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Added 3 mins ago
DG
Restaurant General Manager
DC Global Talent Inc.
AB · Alberta, Canada
- $70,000 to $80,000 CAD / year
- Full-time
We are looking for a Restaurant General Manager for a luxury resort in Alberta, Canada. Reporting to the Assistant Director of Food and Beverage, this is a senior leadership role overseeing…
Added 49 mins ago
MG
Resident Service Coordinator - The Pavilion Apts.
Monroe Group Ltd.
Pavilion 1, BC
- Full-time
We are seeking a Resident Service Coordinator to help us keep our property running smoothly. Must enjoy working with people and have a passion for customer service!
Added 1 hour ago
CH
Hotel Manager
Crash Hotel Squamish
Squamish, BC
- $28 to $32 CAD / hour
- Full-time
Crash Hotel operates 24/7. The manager is responsible for creating reliable systems and team coverage for after-hours needs. However, as the senior operational leader, you are also the last…
Added 2 hours ago
A
General Manager - Fairmont Le Chateau Frontenac
AccorHotel
Quebec, QC
- Full-time
…Heritage Site. Overlooking the heart of Québec City, our landmark property seamlessly blends centuries of rich heritage with contemporary luxury, creating an unforgettable experience for…
Added 2 hours ago
A
Interim Office Manager
AccorHotel
Jasper, AB
- Full-time
We are seeking a highly organized, technologically savvy and forward-thinking Office Manager to help transform how our Sales & Marketing division operates at Fairmont Jasper Park Lodge.…
Added 5 hours ago
FN
Bilingual IT Support Technician
Fix Network World
Milton, ON
- Full-time
…brands in collision repair, mechanical services, glass care, and property…
Added 6 hours ago
CO
Growth Coordinator
City of Saint John
Saint John, NB
- Full-time
In partnership with the City Market Manager, solicit local vendors that are interested in setting up space in the City Market, Open Streets, Market Slip or on other City property, and…
Added 6 hours ago
NY
Security Coordinator - Security, Fire and Life Safety, FTT (J1026-0568)
North York General Hospital
Toronto, ON
- Temporary
…communicating contract deliverable non-compliance directly to the Manager of Security and Parking Operations and the service provider’s onsite managerial representative(s). The Security…
Added 8 hours ago
C&
MAC Manager
Cushman & Wakefield
Markham, ON
- Full-time
The MAC Manager is responsible for leading moves, adds, and changes services across assigned sites, ensuring workplace moves,
Added 10 hours ago
WC
Manager, Maintenance - Building Services & Capital Projects (2026-323-HHS)
WoodGreen Community Services
Toronto, ON
- Full-time
…leadership to Building Services staff and to assist the Housing Manager in developing maintenance programs, budgets, inventory and personal…
Added 10 hours ago
CO
Operations Support Supervisor
City of Nanaimo
BC · British Columbia, Canada
- Full-time
Added 11 hours ago
IH
Supervisor | Relational Security
Interior Health Authority
Kelowna, BC
- Part-time
…communicating with the Coordinator, Relational Security Operations and Manager on-call, after business hours, as required. The Supervisor ensures the staff on shift follow departmental…
Added 11 hours ago
Elgin Mills - Traffic/Bin Spotter
Human Resources
Richmond Hill, ON
…organized and hazard-free facility and grounds, completes seasonal property maintenance, follows all MWS safety, PPE, ISO and operating procedures, and works collaboratively with staff,…
Added 11 hours ago
EG
Event Producer - Hybrid (Project-Based)
Encore Global
Brampton, ON
- Full-time
…responsible for relaying all pertinent information to the Account Manager. The Event Producer reports to the Director, Event…
Added 11 hours ago
EG
Stage Manager - Hybrid
Encore Global
Brampton, ON
- Part-time
A Production Stage Manager is responsible for independent production execution and at times assisting Event Producers and/or Creative Producers on events and projects from inception to…
Added 11 hours ago
AU
Security Guard - Various Casual Shifts
Allied Universal
Windsor, ON
- $18 CAD / hour
- Part-time
Patrolling and following protocols as per the post orders, which may include indoor or outdoor patrols, manage the movement of guests at various points throughout the property etc.
Added 11 hours ago
AU
Security Guard - Mall Various Shifts
Allied Universal
Chatham-Kent, ON · Chatham, ON
- $18 CAD / hour
- Part-time
Patrolling and following protocols as per the post orders, which may include indoor or outdoor patrols, manage the movement of guests at various points throughout the property etc.
Added 11 hours ago
DH
Senior Events Manager
Delta Hotels and Resorts®
Burnaby, BC
- Contract
Prepares all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout the pre-event, event and post-event phases…
Added 11 hours ago
CI
Building Operator
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AB
- Full-time
Assist with implementing maintenance requirements for the property systems and site, as outlined in the approved annual budget plan.
Added 12 hours ago
G
Senior Project Coordinator - Infrastructure
Graham
Vancouver, BC
- Full-time
…the infrastructure division. Reporting to the Senior Project Manager, the Senior Project Coordinator plays a key role in supporting infrastructure…
Added 12 hours ago
WI
Executive Housekeeper - The Wickaninnish Inn
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- Full-time
We are a family-owned Relais & Châteaux property located on the stunning West Coast of Vancouver Island and have been creating world-renowned guest experiences since we opened in 1996.
Added 12 hours ago
AC
Claims Analyst - Reinsurance
Aviva Canada
Markham, ON
- Full-time
Support the Claims Service Manager in drafting, reviewing, and maintaining Claims Handling Agreements and related documentation.
Added 12 hours ago
N
Director of AI Delivery
nesto
Toronto, ON
- Full-time
…mission is to offer a positive, empowering, and transparent property financing experience, simplified from start to…
Added 12 hours ago
G
Senior Project Manager - Buildings
Graham
Winnipeg, MB
- Full-time
Graham is actively recruiting for a Project Manager supporting the Building Division. Reporting to Senior Operations Manager, the Project Manager is responsible for providing overall…
Added 12 hours ago
AC
Claims Analyst - Reinsurance
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- Full-time
Support the Claims Service Manager in drafting, reviewing, and maintaining Claims Handling Agreements and related documentation.

BMO

Manager – Balance Growth & Special Initiatives

Toronto, ON, Canada
BMOPLACE, Canada

$70,000.00 - $150,000.00 · Full-time

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Job details

Pay: $70,000.00 - $150,000.00
Job type: Full-time
Apply by: Nov 9, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Application Deadline:

11/08/2026

Address:

33 Dundas Street West

Job Family Group:

Customer Solutions

Manager – Balance Growth & Special Initiatives is accountable for the implementing new balance growth strategies and continuously optimizing existing strategies for balance growth and profitability in BMO’s Canadian Retail and Small Business credit card portfolios. Accountabilities would also include managing of special initiatives.

KEY AREAS OF ACCOUNTABILITY

A. Balance Growth Governance & Risk

B. Infrastructure

C. Financial Management

ACCOUNTABILITIES

A. Balance Growth Governance & Risk

Oversight of overall strategy and implementation of programs related to Balance Growth (e.g., Acquisition balance transfer for retail / small business and existing customer small business balance transfer programs) within the BMO Canadian retail and small business credit card portfolio.
Implement new tests, procedural improvements, digital enhancements, and automation within the pre-delinquency program to optimize risk-adjusted returns, losses, and ROE.
This role is a key liaison with various partners, including finance, credit risk, collections, analytics, operations, marketing and the customer contact center.
Development and maintenance of policies and procedures related to balance growth programs, including staff training, updates to disclosures and marketing materials.
Strong focus on customer experience, change management and program optimization.
Supports the drafting of strategic pricing plans to improve existing product offerings.
Manages escalations and assists our customer facing staff in resolving concerns of customers as well as enhancing processes.

B. Infrastructure

This role is a key subject matter expert on TSYS/TRIAD functionality and will support long term goals to reduce operational risk, maximize flexibility and build new functionalities designed to drive customer behavior, retention, or growth of balance and revenue amongst credit card customers.

C. Financial Management

The Manager is responsible for the ongoing reporting and P&L management of existing and future Balance Growth campaigns, programs, and projects.

CROSS-FUNCTIONAL RELATIONSHIPS

NARP Product and Loyalty Team
NARP Acquisition Team
Virtual Connect
Client Loyalty and Salesforce Effectiveness
Compliance and Legal
Marketing
Credit Risk
Collections
Lending Credit Strategy
Analytics
Payment Card Services
Technology and Operations
P&C Finance

Qualifications:

Bachelor degree ‎or equivalent experience (6-8 years), and or an Accounting or Finance (i.e. CPA or CFA designation an asset).
2 - 3 years of business experience - required.
Strong analytical experience in management consulting, risk management, marketing analytics, or financial analysis - preferred.
Strong experience creating detailed business cases - required.
Strong deck creation skills - required.
Verbal & written communication skills - In-depth.
Collaboration & team skills - In-depth.
Analytical and problem solving skills - In-depth.
Influence skills - In-depth.
Data driven decision making - In-depth.

Salary:

$70,000.00 - $150,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

Lead the development, implementation, and optimization of balance growth strategies and special initiatives for BMO’s Canadian retail and small business credit card portfolios, with a focus on risk-adjusted returns, customer experience, and profitability. Manage program governance, policies, infrastructure and system enhancements, escalations, and ongoing reporting and P&L for balance growth campaigns.

Requirements

A bachelor’s degree or equivalent experience is requested, with accounting or finance credentials such as CPA or CFA considered an asset; the posting also specifies 2–3 years of business experience. Candidates should have strong business case and presentation development skills, with analytical experience preferred and in-depth communication, collaboration, problem-solving, influence, and data-driven decision-making skills.

Skills

Balance Growth Strategy
Risk Management
Financial Analysis
Profit And Loss Management
Business Case Development
Analytical Problem Solving
Data-Driven Decision Making
Strategic Pricing
Program Optimization
Change Management
Customer Experience
Cross-Functional Collaboration
Communication
Stakeholder Influence
Presentation Development

Benefits

Health Insurance
Tuition Reimbursement
Accident Insurance
Life Insurance
Retirement Savings Plans
Performance-Based Incentives
Discretionary Bonuses

Visa sponsorship

Not detected in the job text

Keywords

Balance Growth
Credit Cards
Retail Banking
Small Business Banking
Balance Transfers
Portfolio Management
Risk-Adjusted Returns
Return On Equity
Pre-Delinquency Programs
Credit Risk
Collections
Strategic Pricing
Customer Experience
Change Management
Program Governance
Policies And Procedures
Business Cases
Financial Analysis
Profit And Loss Management
Campaign Reporting
TSYS
TRIAD
Automation
Digital Enhancements
Marketing Analytics
CPA
CFA

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