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Added 1 month ago
General Manager, Sudden Sally
Banff Caribou Properties
Banff, AB
…experiences. We are looking for an experienced and passionate General Manager to lead our operation, inspire our team, and drive business…
Added 1 month ago
OD
Manager On Duty
One Duck Hospitality Group
Toronto, ON
- Full-time
We are looking for a Manager on Duty to join our team at One Duck Hospitality!
Added 1 month ago
R
Client Advisor
RBC
Windsor, NS
- Part-time
…environment, you can build a great career with us as a future Account Manager/Banking…
Added 1 month ago
WB
Software Developer II (Technical Writing)
Warner Bros. Discovery
Ottawa, ON
- Full-time
…can take initiative. You'll report directly to the Principal Manager of Program and Delivery for CNN, playing a key role in shaping how we communicate and document our technical processes…
Added 1 month ago
WB
Senior Technical Program Manager
Warner Bros. Discovery
Ottawa, ON
- Full-time
CNN is hiring a Senior Technical Program Manager to lead high-impact programs that span product, technology, design, and product operations. This is a deeply technical senior…
Added 1 month ago
WB
Manager, Technical Program Management
Warner Bros. Discovery
Ottawa, ON
- Full-time
CNN Digital is seeking an experienced Manager, Technical Program Management to lead program management for our Revenue & Growth vertical. This role is responsible for managing a team of…
Added 1 month ago
WB
Senior Technical Program Manager
Warner Bros. Discovery
Ottawa, ON
- Full-time
CNN Digital is seeking an experienced Senior Technical Program Manager to oversee and drive the development, release, and continuous improvement of key products within our best-in-class…
Added 1 month ago
WB
Manager, Software Development
Warner Bros. Discovery
Ottawa, ON
- Full-time
CNN Digital Commerce is seeking a Software Engineering Manager to lead a talented and innovative engineering team building the next generation of web applications and commerce products.…
Added 1 month ago
G
Store Manager- Heartland Town Centre
GEOX
Mississauga, ON
- Full-time
We are seeking an enthusiastic and experienced Store Manager to oversee all aspects of our store operations. As a Store Manager, you will play a key role in driving sales, ensuring…
Added 1 month ago
B
Manager, Customer Analytics
BMO
Toronto, ON · BMOPLACE
- Full-time
Provides expertise in the design, development, management and implementation of assigned strategic initiatives from business case development through to execution. Develops business goals…
Added 1 month ago
F
Food Safety Team Member – General Labor (Night) - New Bothwell
Fortrex
MB · Manitoba, Canada
- Full-time
…member requires an accommodation, they must notify the site manager or the Corporate Human Resources Department. If an applicant requires an accommodation, they must notify the hiring…
Added 1 month ago
SC
Sales Associate
Staples Canada
Thornhill, ON
- Part-time
Calmly de-escalate and assist in complex customer situations to ensure their concerns are addressed effectively or refer to a manager/supervisor.
Added 1 month ago
HP
Maintenance Technician
Hazelview Properties
Toronto, ON
- Full-time
…residential and commercial areas as directed by the Facilities Manager. Working under the direction of the Facilities Manager, this role is critical to maintaining the building's physical…
Added 1 month ago
JS
Account Manager - National Programs
JD Sign Group
Cambridge, ON
- Full-time
As you demonstrate results, development discussions with the president will focus on readiness for Senior Account Manager or future sales-leadership responsibilities.
Added 1 month ago
VS
Volunteer Management Coordinator
Volunteer Success
Victoria, BC
- Internship
Coordinate with EC and program leaders to identify volunteer needs and fill these needs.
Added 1 month ago
CH
Assistant Lodge Manager, Monashees
CMH Heli-Skiing & Summer Adventures
BC · British Columbia, Canada
- Full-time
An opportunity to grow and learn in a work environment that promotes feedback and development.
Added 1 month ago
GD
DYNAMITE - Operations Assistant Manager - Yorkdale Shopping Centre
Groupe Dynamite, Inc Garage
Toronto, ON · North York, Ontario
- Full-time
Reporting to the Store Manager, your main focus as Operations Assistant Manager is to maximize company sales and profitability by maintaining stockroom organization and by managing…
Added 1 month ago
LH
LMC-Labour Market Coordinator
Lifemark Health Group
Calgary, AB
- Full-time
Career and employment counselling, job development/placement, case management, disability management and facilitation experience an asset
Added 1 month ago
LH
Acupuncturist - Lifemark Physiotherapy Purdy's Landing
Lifemark Health Group
Halifax, NS
- Full-time
$1,500 annual learning and development allowance (based on employment status)
Added 1 month ago
LH
Occupational Therapist - Rehab
Lifemark Health Group
Saint John, NB
- Full-time
As our Occupational Therapist you will provide both individual and program-based treatments and assessments for individuals recovering from motor vehicle accidents and workplace injuries.…
Added 1 month ago
LH
Occupational Therapist
Lifemark Health Group
Cornwall, ON
- $33.57 to $49.24 CAD / hour
- Full-time
Our OTs provide both individual and program-based treatments and assessments for individuals recovering from motor vehicle accidents and workplace injuries. They also play a pivotal role in…
Added 1 month ago
LH
Case Coordinator - Vocational Services
Lifemark Health Group
Calgary, AB
- Full-time
The Case Coordinator is responsible for fostering a strong relationship between the program and its stakeholders, including clients, staff, community connections, and employers. This is…
Added 1 month ago
LH
Massage Therapist
Lifemark Health Group
Regina, SK
- Full-time
Stay current with best practices through continuous learning and professional development.
Added 1 month ago
LH
Occupational Therapist
Lifemark Health Group
Douro-Dummer, ON
- $69,826 to $102,411 CAD / year
- Part-time
Our OTs provide both individual and program-based treatments and assessments for individuals recovering from motor vehicle accidents and workplace injuries. They also play a pivotal role in…
Added 1 month ago
LH
Physiotherapist
Lifemark Health Group
St. Thomas, ON
- $36.92 to $54.14 CAD / hour
- Contract
Stay current with best practices through continuous learning and professional development.

BMO

Manager, Customer Analytics

Toronto, ON, Canada
BMOPLACE, Canada

$70,000.00 - $150,000.00 · Full-time

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Job details

Pay: $70,000.00 - $150,000.00
Job type: Full-time
Experience: Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Posting language: English
Posted: Sep 26, 2026

Original job description

Application Deadline:

10/18/2026

Address:

33 Dundas Street West

Job Family Group:

Audit, Risk & Compliance

Provides expertise in the design, development, management and implementation of assigned strategic initiatives from business case development through to execution. Develops business goals and key performance metrics to support initiative/program monitoring and enable insights. Works across BMO to deliver specific initiative/program results in alignment with overall group goals.

Acts as a trusted advisor to assigned business/group.
Influences and negotiates to achieve business objectives.
Recommends and implements solutions based on analysis of issues and implications for the business.
Assists in the development of strategic plans.
Identifies emerging issues and trends to inform decision-making.
Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.
Helps determine business priorities and best sequence for execution of business/group strategy.
Conducts independent analysis and assessment to resolve strategic issues.
Builds change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.
Acts as a relationship manager on assigned projects/programs.
Builds effective relationships with internal/external stakeholders.
Ensures alignment between stakeholders.
Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
Employs systems (e.g. customized exception reports, tracking reports etc.) to manage information.
Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting.
Monitors and tracks performance and addresses any issues.
Designs and produces regular and ad-hoc reports, and dashboards.
Provides input into the planning and implementation of strategic programs.
Reviews the program for effectiveness, considers industry trends and recommends enhancements; makes changes as required.
Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
Provides specialized consulting, analytical and technical support.
Exercises judgment to identify, diagnose, and solve problems within given rules.
Works independently and regularly handles non-routine situations.
Broader work or accountabilities may be assigned as needed.

Qualifications:
Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Experience in risk management, audit, compliance, governance and/or project management is preferred.
In-depth knowledge of business and regulatory environment and understanding of risk issues / trends and best practices.
In-depth communication and relationship management skills.
Ability to manage multiple priorities with effective planning and organizing skills.
Deep knowledge and technical proficiency gained through extensive education and business experience.
Verbal & written communication skills - In-depth.
Collaboration & team skills - In-depth.
Analytical and problem solving skills - In-depth.
Influence skills - In-depth.
Data driven decision making - In-depth.

Salary:

$70,000.00 - $150,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The manager will design and implement strategic initiatives while providing analytical support to drive business goals and performance metrics. They will act as a relationship manager, collaborating with stakeholders to resolve strategic issues and ensure alignment across the organization.

Requirements

Candidates should possess 5-7 years of relevant experience and a post-secondary degree in a related field. Strong expertise in risk management, audit, compliance, or project management is preferred, along with advanced analytical and communication skills.

Skills

Strategic planning
Data analysis
Risk management
Audit
Compliance
Governance
Project management
Change management
Stakeholder management
Relationship management
Business intelligence
Performance metrics
Problem solving
Negotiation
Reporting
Consulting

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Customer Analytics
Strategic Initiatives
Business Case Development
Key Performance Metrics
Risk Management
Audit
Compliance
Governance
Project Management
Change Management
Stakeholder Management
Data Analysis
Dashboards
Reporting
Consulting
Regulatory Environment
Decision Making
Financial Services
BMO Financial Group
Strategic Planning

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