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Added 1 hour ago
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
Full-time
We are looking for a high-impact Finance Manager FP&A to act as a true business partner to our Product Line leadership team.
Added 6 hours ago
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
Full-time
We are looking for a high-impact Finance Manager FP&A to act as a true business partner to our Product Line leadership team.
Added 8 hours ago
Senior Talent Acquisition Partner, Americas
Medison Pharma
Toronto, ON
$90,000 to $140,000 CAD / year
Full-time
…proactive individual who can build strong partnerships with business leaders, HR, and senior leadership, and provide valuable insights to optimize our recruitment…
Added 8 hours ago
Manager, Collections
Rogers Bank
Sherwood Park, AB
Full-time
Use analytics and business insights to optimize collections strategies across the customer lifecycle.
Added 9 hours ago
Manager, Collections
Rogers Bank
PE · Bloomfield Station, PE
Full-time
Use analytics and business insights to optimize collections strategies across the customer lifecycle.
Added 9 hours ago
Manager, Collections
Rogers Bank
Charlottetown, PE
Full-time
Use analytics and business insights to optimize collections strategies across the customer lifecycle.
Added 9 hours ago
Manager, Collections
Rogers Bank
Kincardine, ON
Full-time
Use analytics and business insights to optimize collections strategies across the customer lifecycle.
Added 9 hours ago
Manager, Collections
Rogers Bank
Dartmouth, NS
Full-time
Use analytics and business insights to optimize collections strategies across the customer lifecycle.
Added 11 hours ago
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
Full-time
Reporting to the Vice President, Corporate Services & Chief Financial Officer, the Manager, Finance, Performance and Analytics supports the hospital's strategic objectives, performance…
Added 11 hours ago
Business Advisor
City of Saint John
Saint John, NB
Full-time
A bachelor’s degree in business administration, public administration, communications, data analytics or another related discipline, or an equivalent combination of education and experience.
Added 11 hours ago
Technical Program Manager II
Warner Bros. Discovery
Ottawa, ON
Full-time
CNN Digital is seeking an experienced Program Manager, Technical to oversee and drive the development, release, and continuous improvement of key products within our best-in-class digital…
Added 11 hours ago
Senior Technical Program Manager
Warner Bros. Discovery
Ottawa, ON
Full-time
CNN is hiring a Senior Technical Program Manager to lead high-impact programs that span product, technology, design, and product operations. This is a deeply technical senior…
Added 11 hours ago
Technical Program Manager II
Warner Bros. Discovery
Ottawa, ON
Full-time
…about products and strategic direction. As a Technical Program Manager II, you will contribute to technical efforts as CNN looks to modernize its existing multi-faceted analytics platform…
Added 11 hours ago
Senior Technical Program Manager
Warner Bros. Discovery
Ottawa, ON
Full-time
CNN Digital is seeking an experienced Senior Technical Program Manager to oversee and drive the development, release, and continuous improvement of key products within our best-in-class…
Added 12 hours ago
Director, HR Employee Service Centre
Extendicare
Markham, ON · Extendicare (Canada) Inc.
Full-time
Champion the voice of the ESC employee and manager customer, ensuring service design decisions are informed by user experience insights.
Added 12 hours ago
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
Full-time
We are looking for a high-impact Finance Manager FP&A to act as a true business partner to our Product Line leadership team.
Added 12 hours ago
Marketing Journey Developer
BMO
Toronto, ON · YNG
Full-time
…portfolio and deliver the intended customer experience. Leverages analytics to identify high-impact opportunities to improve customer engagement, conversion rates, customer retention and…
Added 13 hours ago
Manager, Customer Analytics
BMO
Toronto, ON · BMOPLACE
Full-time
Provides expertise in the design, development, management and implementation of assigned strategic initiatives from business case development through to execution. Develops business goals…
Added 16 hours ago
Manager, Collections
Rogers Bank
Repentigny, QC
Full-time
Use analytics and business insights to optimize collections strategies across the customer lifecycle.
Added 17 hours ago
Senior Manager, Total Rewards and HR Systems
Lifemark Health Group
Toronto, ON
$110,000 to $130,000 CAD / year
Full-time
The Senior Manager, Total Rewards and HR Systems plays a critical leadership role in creating and implementing competitive employee experience strategies for Lifemark Health Group.…
Added 18 hours ago
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
Full-time
We are looking for a high-impact Finance Manager FP&A to act as a true business partner to our Product Line leadership team.
Added 20 hours ago
Manager, Collections
Rogers Bank
Halifax, NS
Full-time
Use analytics and business insights to optimize collections strategies across the customer lifecycle.
Added 21 hours ago
Manager, Collections
Rogers Bank
Courtenay, BC
Full-time
Use analytics and business insights to optimize collections strategies across the customer lifecycle.
Added 21 hours ago
Manager, Collections
Rogers Bank
Oshawa, ON
Full-time
Use analytics and business insights to optimize collections strategies across the customer lifecycle.
Added 22 hours ago
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
Full-time
Reporting to the Vice President, Corporate Services & Chief Financial Officer, the Manager, Finance, Performance and Analytics supports the hospital's strategic objectives, performance…

BMO

Manager, Customer Analytics

Toronto, ON, Canada
BMOPLACE, Canada

Pay: $70,000.00 - $150,000.00
Job type: Full-time
Apply by: Oct 19, 2026
Experience: Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Posting language: English
Posted: Sep 26, 2026

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Original job description

Application Deadline:

10/18/2026

Address:

33 Dundas Street West

Job Family Group:

Audit, Risk & Compliance

Provides expertise in the design, development, management and implementation of assigned strategic initiatives from business case development through to execution. Develops business goals and key performance metrics to support initiative/program monitoring and enable insights. Works across BMO to deliver specific initiative/program results in alignment with overall group goals.

Acts as a trusted advisor to assigned business/group.
Influences and negotiates to achieve business objectives.
Recommends and implements solutions based on analysis of issues and implications for the business.
Assists in the development of strategic plans.
Identifies emerging issues and trends to inform decision-making.
Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.
Helps determine business priorities and best sequence for execution of business/group strategy.
Conducts independent analysis and assessment to resolve strategic issues.
Builds change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.
Acts as a relationship manager on assigned projects/programs.
Builds effective relationships with internal/external stakeholders.
Ensures alignment between stakeholders.
Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
Employs systems (e.g. customized exception reports, tracking reports etc.) to manage information.
Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting.
Monitors and tracks performance and addresses any issues.
Designs and produces regular and ad-hoc reports, and dashboards.
Provides input into the planning and implementation of strategic programs.
Reviews the program for effectiveness, considers industry trends and recommends enhancements; makes changes as required.
Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
Provides specialized consulting, analytical and technical support.
Exercises judgment to identify, diagnose, and solve problems within given rules.
Works independently and regularly handles non-routine situations.
Broader work or accountabilities may be assigned as needed.

Qualifications:
Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Experience in risk management, audit, compliance, governance and/or project management is preferred.
In-depth knowledge of business and regulatory environment and understanding of risk issues / trends and best practices.
In-depth communication and relationship management skills.
Ability to manage multiple priorities with effective planning and organizing skills.
Deep knowledge and technical proficiency gained through extensive education and business experience.
Verbal & written communication skills - In-depth.
Collaboration & team skills - In-depth.
Analytical and problem solving skills - In-depth.
Influence skills - In-depth.
Data driven decision making - In-depth.

Salary:

$70,000.00 - $150,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The manager will design and implement strategic initiatives while providing analytical support to drive business goals and performance metrics. They will act as a relationship manager, collaborating with stakeholders to resolve strategic issues and ensure alignment across the organization.

Requirements

Candidates should possess 5-7 years of relevant experience and a post-secondary degree in a related field. Strong expertise in risk management, audit, compliance, or project management is preferred, along with advanced analytical and communication skills.

Skills

Strategic planning
Data analysis
Risk management
Audit
Compliance
Governance
Project management
Change management
Stakeholder management
Relationship management
Business intelligence
Performance metrics
Problem solving
Negotiation
Reporting
Consulting

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Customer Analytics
Strategic Initiatives
Business Case Development
Key Performance Metrics
Risk Management
Audit
Compliance
Governance
Project Management
Change Management
Stakeholder Management
Data Analysis
Dashboards
Reporting
Consulting
Regulatory Environment
Decision Making
Financial Services
BMO Financial Group
Strategic Planning

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