Find work in Canada.

330,621 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 11 mins ago
R&
Senior Business Analyst - Finance Transformation
Robertson & Company Ltd.
Toronto, ON
- Contract
We use AI technology as part of our application review process to assist in screening and assessment. All applications are also reviewed by our recruitment team.
Added 11 mins ago
HA
Senior Engineer – Systems (Powerplant)
Horizon Aircraft
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Horizon is seeking an open, enthusiastic Senior Engineer – Systems (Powerplant). Your role involves the integration, installation, development, and certification of aircraft propulsion…
Added 1 hour ago
Director, People Experience Partners
Gore Mutual Insurance
Cambridge, ON
This role will lead the PXP team and report to the VP, People.
Added 1 hour ago
NR
Research Associate - Astrophotonic Instrumentation
National Research Council Canada / Conseil national de recherches Canada
Victoria, BC
- Full-time
…type of spectroscopy in space. As a Research Associate in our team, you will contribute to the instrumentation effort based on our photonic integral field unit (IFU) architecture through…
Added 1 hour ago
M
Lead Enterprise Technology Domain Architect, GTCS
Manulife
Toronto, ON
- Full-time
Drive architectural decisions related to cloud platforms, application modernization, integration patterns, APIs, and data architecture.
Added 2 hours ago
V
Senior Consultant, Service Experience
Visa
Toronto, ON
- Full-time
Lead business impact assessments for new products, services, features, platform enhancements, migrations, and releases that may affect clients or client-facing teams. Develop mitigation…
Added 2 hours ago
SS
Architecte Senior de Solutions (Expérience en Intelligence Artificielle)
Sopra Steria
Montreal, QC
- Full-time
Join Sopra Steria Aeroline and become part of a forward-thinking team shaping the future of aerospace through digital innovation. If you are passionate about managing business accounts,…
Added 2 hours ago
ZT
Cloud Security Engineer - Advanced
Zebra Technologies
Mississauga, ON · CAN - Mississauga, Canada
- Full-time
Partner with internal teams to incorporate security requirements into cloud architecture, modernization, application onboarding, access enablement, and vendor integration efforts.
Added 2 hours ago
ZT
Android Framework/Core OS Software Engineer, Senior
Zebra Technologies
Mississauga, ON · CAN - Mississauga, Canada
- Full-time
…collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they…
Added 2 hours ago
AC
Power Traction & Power Supply Coordinator – Transit Metro System
Amaris Consulting | Part of Mantu
Toronto, ON
- Full-time
We are seeking a Power Traction Coordinator to join our engineering team in Toronto. The ideal candidate will bring solid experience in power traction, rail electrification, and power…
Added 2 hours ago
M
Lead Enterprise Technology Domain Architect, GTCS
Manulife
Toronto, ON
- Full-time
Drive architectural decisions related to cloud platforms, application modernization, integration patterns, APIs, and data architecture.
Added 2 hours ago
NA
Manager - Experiential Learning & Career Education
Northern Alberta Institute of Technology
St. Catharines, ON · Main Campus
- Full-time
Lead the integration of Career Education, Employer Relations, and Work-Integrated Learning Operations into a coordinated service model.
Added 2 hours ago
NA
Technical Systems Analyst, Student Systems
Northern Alberta Institute of Technology
St. Catharines, ON · Main Campus
- Full-time
PeopleSoft development experience (PeopleCode, Application Designer, Application Engine, SQR, Integration Broker services)
Added 2 hours ago
NA
Systems Analyst, Application Development
Northern Alberta Institute of Technology
St. Catharines, ON · Main Campus
- Full-time
Our team delivers a modern, event-driven, API-first cloud integration platform that connects systems across the institution, and we're bringing AI-assisted development into how we design,…
Added 2 hours ago
NA
Enterprise Data Systems Analyst, Enterprise Systems
Northern Alberta Institute of Technology
St. Catharines, ON · Main Campus
- Full-time
Under the guidance of the Team Lead, you will be responsible for providing support on creating innovative solutions including analysis, design, coding, testing, and documentation. Specific…
Added 2 hours ago
C
Director, Content Creation
CIBC
Toronto, ON
- Full-time
The Director, Content Design, AI & Innovation will lead a team of Senior Managers and Senior Learning Consultants within Learning & Development. You will set the strategic direction for…
Added 2 hours ago
C
Senior Consultant, Salesforce Developer
CIBC
Toronto, ON
- Full-time
…and teams. As a Sr Consultant, Salesforce Developer, you'll lead the design and delivery of complex enterprise Customer Relationship Management (CRM) solutions that align with CIBC’s…
Added 2 hours ago
B
Business Architect Portfolio Management - Rise Program
BMO
Toronto, ON · FCP
- Full-time
Cross-Pod Integration & Stakeholder Leadership
Added 2 hours ago
AS
Senior Site Reliability / DataOps Engineer
Apex Systems
Toronto, ON
- $40 to $60 USD / hour
- Contract
This individual will join an Application Operations team evolving toward a Site Reliability Engineering (SRE) model, with an increased focus on automation, observability, DevOps/DataOps…
Added 2 hours ago
SS
Architecte Senior de Solutions (Expérience en Intelligence Artificielle)
Sopra Steria
Montreal, QC
- Full-time
Join Sopra Steria Aeroline and become part of a forward-thinking team shaping the future of aerospace through digital innovation. If you are passionate about managing business accounts,…
Added 3 hours ago
RB
Manager, Change Management
Royal Bank of Canada
Toronto, ON
- Full-time
The Manager, Change Management, will be primarily accountable to define strategy, lead, and execute end-to-end change management (process, technology, and people) for an assigned set of…
Added 3 hours ago
RB
Software Engineer
Royal Bank of Canada
Toronto, ON
- Full-time
You will be a full stack developer on a team focused on web applications that support internal and external RBC users. This role supports the modernization and enhancement of enterprise…
Added 3 hours ago
RB
Principal AI Engineer, Agentic Models and Data Platforms
Royal Bank of Canada
Calgary, AB
- Full-time
Lead the build of batch and real time data pipelines, including inbound, outbound, and event driven flows that power analytics and AI use cases.
Added 3 hours ago
H
Sales Development Representative (Toronto, Canada)
Hiya
Remote, Canada
- $84,375 USD / year
- Full-time
- Remote
Update lead status and all prospect interaction in CRM application daily
Added 3 hours ago
H
AI Solutions Architect
Hays
Toronto, ON
- Contract
…requirements into practical, implementable solution designs, including application architecture, integration patterns, data flows, and technology…

BMO

Manager, Customer Contact Optimization Analytics and Insights

Toronto, ON, Canada
BMOPLACE, Canada

$70,000.00 - $150,000.00 · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $70,000.00 - $150,000.00
Job type: Full-time
Posting language: English
Posted: Oct 6, 2026

Original job description

Application Deadline:

10/07/2026

Address:

33 Dundas Street West

Job Family Group:

Data Analytics & Reporting

As a manager in the bank’s omni-channel customer communication team, you will be part of a team that transforms the banking experience and drive revenue growth. In this role you will be change agent and responsible for delivering insights on omni-channel marketing programs to drive incremental revenue.

The ideal candidate will possess a unique blend of data and storytelling experience, passion for driving the business forward, and a big-picture vision for the future of targeted customer conversations. This role involves collaboration with marketing groups, business partners, product management, and data analytics professionals within the organization.

What you will be doing:

Provide analytical insights and thought leadership to drive incremental revenue:

Understands and articulates the business case of business questions and the estimated value being delivered.
Accountable to deliver analytics, insights and reporting in line with both immediate and long-term business objectives
Conduct optimization or trade-off analysis between programs and channels
Contribute to the delivery of reports and presentations that evaluate and analyze the effectiveness of programs and initiatives
Develop and maintain ongoing dashboards to support the business, use appropriate visualization and analytic tools

Data Engineering:

Comfortable with building fully automated user managed tables that drive automated dashboard reporting
Work with other data and analytics professionals to optimize, refine, automate and scale analysis into repeatable analytic solutions and decision support tools

Campaign Execution:

Translate business and technical specifications to develop customer communication programs, product/services and channel enhancements/integration points
Proactively identify opportunities to improve execution efficiency and accuracy

What we are looking for:

You are comfortable navigating matrix organization with multiple functional partners, demonstrating influencing, negotiation, and prioritization skills as appropriate
You're highly proactive and driven by collective success.
You enjoy uncertainty and ambiguity and working in agile fashion
You seek out innovation solutions and embrace evolving technologies
You thrive when you are empowered to take the lead, go above and beyond and deliver on results

The ideal candidate will have the following experience and skills:

Knowledge:

Solid working knowledge with statistical/data analysis tools, including SAS, SQL, R, Python

Work experience to create effective visualizations, reports and dashboards such as Tableau, Power BI, SAS Visual Studio, R
Strong grasp of Marketing and Business KPIs across physical and digital channels
Strong business acumen and ability to consider customer experience, employee experience and revenue generation in all aspects of their decision-making
Familiarity with programmatic marketing principles and associated technology

Skills:

Motivated, hardworking individual with a genuine curiosity in data, analytics and marketing
Well-developed oral and written communication skills, including the ability to simplify complex content into business language
Ability to multi-task and think creatively in a rapidly changing environment with competing priorities, and proactively drive business outcomes
Analytical and problem-solving skills – ability to identify relevant information and define root issues, ability to interpret data and package insights in clear, concise stories for diverse audiences to drive change
Working ability to manage ambiguous, complex requirements with innovative and creative thinking
Numerate and comfortable with financial calculations and building business cases
Exercises judgment to identify, diagnose, and solve problems within given rules.
Works independently and regularly handles non-routine situations.

Qualifications:

Foundational level of proficiency:

Technical design optimization.
Decision Making.
Systems Thinking.

Intermediate level of proficiency:

Data visualization.
Data storytelling.
Data mining.
Illustration.
Creative thinking.
Problem Solving.
Verbal & written communication skills.
Collaboration & team skills.
Analytical and problem solving skills.
Data driven decision making.

Advanced level of proficiency:

Insights design.
Insights development and reporting.

Education / Work Experience:

Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Strong analytical aptitude with 5+ years of work experience in data and analytics role
Deep knowledge and technical proficiency gained through extensive education and business experience.
An undergraduate/masters level background in an analytical discipline such as management analytics, statistics, mathematics, economics, computer science, engineering, or equivalent practical experience
Experience with people management and talent development
Work experience in Business Analytics, Marketing, Digital Marketing an asset

Salary:

$70,000.00 - $150,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Apply About employer

More about this job

Responsibilities

The manager will lead omni-channel marketing analytics to drive incremental revenue and optimize customer communication programs. They are responsible for developing automated dashboards, performing trade-off analysis, and providing actionable insights to business partners.

Requirements

Candidates must have 5+ years of experience in data and analytics roles with a strong background in statistical tools like SAS, SQL, and Python. A post-secondary degree in an analytical discipline such as statistics, mathematics, or computer science is required.

Skills

Data analytics
Marketing analytics
SAS
SQL
R
Python
Tableau
Power BI
Data visualization
Data storytelling
Business acumen
Strategic planning
Communication skills
Problem solving
Financial modeling
Project management

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Data Analytics
Marketing
Omni-channel
SAS
SQL
R
Python
Tableau
Power BI
Data Engineering
Business Intelligence
Dashboarding
Statistical Analysis
Revenue Growth
Customer Experience
Programmatic Marketing
Data Mining
Financial Calculations
Agile
Data Storytelling
Business Case
Optimization
Reporting
Strategy
Analytics

Report this job