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Added 9 mins ago
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Quality Assurance Intern
Ericsson
Bas-Saint-Laurent, QC
- Full-time
You will participate in the Verification Automation of a Cloud-Native Telecommunication product.
Added 9 mins ago
RT
Product Owner – Asset Management - Canada
RELQ TECHNOLOGIES
Canada
- Full-time
In this role, you will serve as the engine of product delivery translating strategic visions and
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Clinical Research Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
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Assess protocol compliance, informed consent, source documentation, data quality, safety reporting, investigational product management, and essential document maintenance.
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Clinical Research Coordinator - Nurse
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- Full-time
Investigational drug administration (PO, SC, IV)+ Instruct Participant on self-administration of Investigational product when applicable (10%),
Added 9 mins ago
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Director, Chapter Lead, Mass Affluent
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- Full-time
…quality, while building strong partnerships across business, product, advice, engineering, data, finance, and risk. You'll also strengthen the Decision Science community by developing…
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Business System Analyst
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- Full-time
…of our senior analysts have grown into systems architects, product owners, ERP or CRM leads, and IT management…
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Regional Vice President, Eastern Canada
Thorek/Scott and Partners
ON · Ontario, Canada
- Full-time
…functions including Operations, Compliance, Technology, Marketing, Product and Client Service to drive timely and effective…
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Frontend Developer
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Toronto, ON
- Contract
Working under the supervision of the Manager, Application Portfolios, the UI/UX Developer will be responsible for implementing the approved ttc.ca website redesign and building new…
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Regional Vice President, Western Canada
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AB · Alberta, Canada
- Full-time
…functions including Operations, Compliance, Technology, Marketing, Product and Client Service to drive timely and effective…
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Technical Sales Representative - Valves & Automation
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Sales and Marketing Lead, Scholars Pathway
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Toronto, ON
- Full-time
This position reports to the Director of Sales and Marketing and will collaborate closely with our course and product team, but you will be the owner of the Scholars Pathway sales pipeline.
Added 9 mins ago
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Plant Manager
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Peterborough, ON
- Full-time
…maturity, Health Canada requirements, and future Natural Health Product site…
Added 9 mins ago
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Software Developer / Développeur de logiciels
dormakaba
Montreal, QC
- Full-time
dormakaba is seeking a Software Developer based in Montreal, Qc (hybrid). The Software Developer will own the delivery of high-value solutions that directly address our customers’ needs.…
Added 9 mins ago
LS
Senior Full Stack Developer - Permanent - 19536
LRO Staffing
Mississauga, ON
- Full-time
We're looking for a talented and experienced Senior Full Stack Developer to join our growing engineering team. This isn't just another job, it's a chance to work on meaningful products,…
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Engineering Manager - Infrastructure
BitGo
Toronto, ON
- Full-time
Collaborate with engineering, security, and product teams to identify infrastructure requirements, risks, and opportunities, including cloud cost optimization
Added 9 mins ago
PC
Manager, Integrated Supply Chain - M&M Food Market
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Mississauga, ON
- Full-time
…a line of categories for vendor partners. The role ensures product availability, service level attainment, cost control, and operational efficiency while supporting business growth…
Added 9 mins ago
PC
Manager, Integrated Supply Chain - M&M Food Market
Parkland Corporation
Mississauga, ON
- Full-time
…a line of categories for vendor partners. The role ensures product availability, service level attainment, cost control, and operational efficiency while supporting business growth…
Added 9 mins ago
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Technical Lead - Infrastructure
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Toronto, ON
- Full-time
Collaborate with engineering, security, and product teams to identify infrastructure requirements, risks, and opportunities, including cloud cost optimization
Added 9 mins ago
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Sales Development Representative
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- Full-time
Understand and leverage product features, our Partners, Marketing, and other resources to ensure targets are met on a monthly basis
Added 9 mins ago
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Director of Food Service - CPG Food Manufacturer
Lock Search Group
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Collaborate with internal teams to support product development, customer initiatives, and operational execution.
Added 9 mins ago
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Python Software Engineer
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…to make AI secure for the enterprise. We have a cutting‑edge product and the resources to scale…
Added 9 mins ago
TN
Head of Sales
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Oakville, ON
- Full-time
Constantly improve technical knowledge of the TRUMPF product group.
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QA Engineer
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Toronto, ON
- Contract
- Participate in product design and development to ensure that quality is built in from the beginning.
Added 9 mins ago
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Software Developer (Python) | Up to CAD $200k + Bonus | Elite FinTech | Hybrid | Montreal
Hunter Bond
Montreal, QC
- Full-time
Collaborating with product teams, engineers, and other stakeholders to translate requirements into robust, production-ready features.
Added 11 mins ago
Assistant Manager
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Closed listing

BMO

Manager, Customer Contact Optimization Analytics and Insights

Toronto, ON, Canada
BMOPLACE, Canada

$70,000.00 - $150,000.00 · Full-time

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $70,000.00 - $150,000.00
Job type: Full-time
Closing date: Oct 8, 2026
Posting language: English
Posted: Oct 6, 2026

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Original job description

Archived listing. The details below describe a past opening.

Application Deadline:

10/07/2026

Address:

33 Dundas Street West

Job Family Group:

Data Analytics & Reporting

As a manager in the bank’s omni-channel customer communication team, you will be part of a team that transforms the banking experience and drive revenue growth. In this role you will be change agent and responsible for delivering insights on omni-channel marketing programs to drive incremental revenue.

The ideal candidate will possess a unique blend of data and storytelling experience, passion for driving the business forward, and a big-picture vision for the future of targeted customer conversations. This role involves collaboration with marketing groups, business partners, product management, and data analytics professionals within the organization.

What you will be doing:

Provide analytical insights and thought leadership to drive incremental revenue:

Understands and articulates the business case of business questions and the estimated value being delivered.
Accountable to deliver analytics, insights and reporting in line with both immediate and long-term business objectives
Conduct optimization or trade-off analysis between programs and channels
Contribute to the delivery of reports and presentations that evaluate and analyze the effectiveness of programs and initiatives
Develop and maintain ongoing dashboards to support the business, use appropriate visualization and analytic tools

Data Engineering:

Comfortable with building fully automated user managed tables that drive automated dashboard reporting
Work with other data and analytics professionals to optimize, refine, automate and scale analysis into repeatable analytic solutions and decision support tools

Campaign Execution:

Translate business and technical specifications to develop customer communication programs, product/services and channel enhancements/integration points
Proactively identify opportunities to improve execution efficiency and accuracy

What we are looking for:

You are comfortable navigating matrix organization with multiple functional partners, demonstrating influencing, negotiation, and prioritization skills as appropriate
You're highly proactive and driven by collective success.
You enjoy uncertainty and ambiguity and working in agile fashion
You seek out innovation solutions and embrace evolving technologies
You thrive when you are empowered to take the lead, go above and beyond and deliver on results

The ideal candidate will have the following experience and skills:

Knowledge:

Solid working knowledge with statistical/data analysis tools, including SAS, SQL, R, Python

Work experience to create effective visualizations, reports and dashboards such as Tableau, Power BI, SAS Visual Studio, R
Strong grasp of Marketing and Business KPIs across physical and digital channels
Strong business acumen and ability to consider customer experience, employee experience and revenue generation in all aspects of their decision-making
Familiarity with programmatic marketing principles and associated technology

Skills:

Motivated, hardworking individual with a genuine curiosity in data, analytics and marketing
Well-developed oral and written communication skills, including the ability to simplify complex content into business language
Ability to multi-task and think creatively in a rapidly changing environment with competing priorities, and proactively drive business outcomes
Analytical and problem-solving skills – ability to identify relevant information and define root issues, ability to interpret data and package insights in clear, concise stories for diverse audiences to drive change
Working ability to manage ambiguous, complex requirements with innovative and creative thinking
Numerate and comfortable with financial calculations and building business cases
Exercises judgment to identify, diagnose, and solve problems within given rules.
Works independently and regularly handles non-routine situations.

Qualifications:

Foundational level of proficiency:

Technical design optimization.
Decision Making.
Systems Thinking.

Intermediate level of proficiency:

Data visualization.
Data storytelling.
Data mining.
Illustration.
Creative thinking.
Problem Solving.
Verbal & written communication skills.
Collaboration & team skills.
Analytical and problem solving skills.
Data driven decision making.

Advanced level of proficiency:

Insights design.
Insights development and reporting.

Education / Work Experience:

Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Strong analytical aptitude with 5+ years of work experience in data and analytics role
Deep knowledge and technical proficiency gained through extensive education and business experience.
An undergraduate/masters level background in an analytical discipline such as management analytics, statistics, mathematics, economics, computer science, engineering, or equivalent practical experience
Experience with people management and talent development
Work experience in Business Analytics, Marketing, Digital Marketing an asset

Salary:

$70,000.00 - $150,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

About employer

More about this job

Responsibilities

The manager will lead omni-channel marketing analytics to drive incremental revenue and optimize customer communication programs. They are responsible for developing automated dashboards, performing trade-off analysis, and providing actionable insights to business partners.

Requirements

Candidates must have 5+ years of experience in data and analytics roles with a strong background in statistical tools like SAS, SQL, and Python. A post-secondary degree in an analytical discipline such as statistics, mathematics, or computer science is required.

Skills

Data analytics
Marketing analytics
SAS
SQL
R
Python
Tableau
Power BI
Data visualization
Data storytelling
Business acumen
Strategic planning
Communication skills
Problem solving
Financial modeling
Project management

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Data Analytics
Marketing
Omni-channel
SAS
SQL
R
Python
Tableau
Power BI
Data Engineering
Business Intelligence
Dashboarding
Statistical Analysis
Revenue Growth
Customer Experience
Programmatic Marketing
Data Mining
Financial Calculations
Agile
Data Storytelling
Business Case
Optimization
Reporting
Strategy
Analytics

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