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Added 11 mins ago
D
Brand Manager – Danone Canada
Danone
Boucherville, QC
- $72,000 to $110,000 CAD / year
- Full-time
Danone Canada is part of Danone, the largest certified B Corp™ in the world, proudly using our business as a force for good – creating value for people, communities, and the planet. Guided…
Added 11 mins ago
LH
Business Solutions Manager, Occupational Health & Specialty
Lifemark Health Group
Toronto, ON · North York, ON
- $100,000 to $120,000 CAD / year
- Full-time
The Business Solutions Manager serves as the primary strategic partner between Occupational Health and Specialty Programs and the Technology and Analytics organization. Reporting to the…
Added 11 mins ago
O
Manager, Strategy and Operations, OCIO
OPTrust
Toronto, ON
- Contract
The Manager, Strategy, OCIO will support the CIO, and SEMDs in the day-to-day management of the Investment Division. The individual will play an important role in high-impact strategic…
Added 11 mins ago
M
Project Manager, IM-Related Level 2
Mindtris
Victoria, BC
- Full-time
Job Title: Project Manager, IM-Related Level 2
Added 11 mins ago
WL
Sport Medicine and Athlete Performance Manager
Wilfrid Laurier University
Waterloo, ON
- $85,357 to $106,696 CAD / year
- Contract
The Manager, Sports Medicine & Athlete Performance reports to the Associate Director Interuniversity Sport Programs (Associate Director) and is a member of the department leadership team.…
Added 11 mins ago
PM
Global Brand Manager
Prollenium Medical Technologies Inc.
Richmond Hill, ON
- $130,000 to $140,000 CAD / year
- Full-time
Reporting to SVP Global Head of Marketing, the Global Brand Manager will be responsible for developing, executing, and overseeing strategic marketing initiatives to promote and enhance the…
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Assistant Manager
Mark's
Hawkesbury, ON
- Full-time
Assumes responsibility for all operations of the store in the absence of the Store Manager.
Added 11 mins ago
PJ
Financial Reporting Manager - Maternity Leave Contract
Prosserman JCC
Toronto, ON · North York, ON
- $80,000 to $90,000 CAD / year
- Contract
…community? Do you have proven experience overseeing financial operations, budgeting, and team leadership at a senior level? We're looking for a Finance Director, maternity leave cover to…
Added 11 mins ago
CL
International Marketing Manager
Clover Leaf Seafoods
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Reporting to the Senior Trade and Consumer Marketing Manager, the Marketing Manager, International leads the development and execution of marketing strategies for Brunswick and Bumble Bee…
Added 11 mins ago
D
Program Manager
DCM
Brampton, ON
- $65,149 to $81,436 CAD / year
- Full-time
…solutions that help simplify complex marketing communications and operations workflow. DCM serves over 2,500 clients including 70 of the 100 largest Canadian corporations and leading…
Added 11 mins ago
V
Assistant Branch Manager - Lynn Creek
Vancity
North Vancouver, BC
- Full-time
As an Assistant Branch Manager, you will establish and develop relationships with our business community contacts and look for opportunities to promote Vancity products and services with…
Added 11 mins ago
L&
Boutique Manager and Senior Skincare Advisor
Loshen & Crem
AB · Edmonton, AB
- Full-time
We are seeking a full-time Boutique Manager & Senior Skincare Advisor to join our Windermere flagship team. Inspired by the highest standards of experience-led beauty retail, this role is…
Added 11 mins ago
SC
Category Business Manager
Sport Chek
Calgary, AB
- Full-time
Reporting to the AVP, the Category Business Manager is the key leader in the Merchandising Strategic Business Unit (SBU). Operating as the business owner for the category, within…
Added 12 mins ago
SS
Analyst, Internal Audit
Sienna Senior Living
Markham, ON
- Full-time
Reporting to the Senior Manager, Internal Audit, the Analyst, Internal Audit is responsible for supporting internal audit engagements and evaluating the effectiveness of financial,…
Added 12 mins ago
C
Deli Manager - Full Time ( Days, Evenings and Weekends)
Co-op
Portage la Prairie, MB
- Full-time
The Deli Manager is responsible for the overall safe, effective operations of the Deli Department. This identifies identifying areas for improvement and follow up on execution:
Added 12 mins ago
C
Food Store Manager-Hawkstone Food Store
Co-op
Edmonton, AB
- Full-time
North Central Co-op invites applications for the position of Food Store Manager to join our Food Division Team at our Hawkstone Food Store located in Edmonton, Alberta. We are looking for…
Added 12 mins ago
D
Property Administrator
Dream
Toronto, ON
- Full-time
…looking for a Property Administrator to support our Downtown Operations…
Added 12 mins ago
SD
Assistant Front Store Manager, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Windsor, ON
- Part-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 12 mins ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Toronto, ON
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 12 mins ago
SD
Pharmacy Manager, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Morinville, AB
- Part-time
To manage the overall operations of the Pharmacy, including providing consultation to both customers and health care providers, practice to full scope in providing professional services,…
Added 12 mins ago
GC
Part Time Food & Beverage Server / Dual Supervisor
Great Canadian Entertainment
Brantford, ON
- Part-time
Under the general direction of the Food & Beverage Manager(s) and/or Casino Shift Manager, this position is responsible for providing exceptional guest service as a Food & Beverage Server…
Added 12 mins ago
Project Engineer - Electrical Construction
Kiewit
Toronto, ON
…be the main conduit of information between the construction manager and the team for cost, revenue, cash flow information. Do you have strong mentorship skills? You will have the…
Added 12 mins ago
Manager of Academic Services
University of Guelph
Chatham-Kent, ON · Ridgetown, ON
The University of Guelph, Ridgetown Campus invites applications for the position of Manager of Academic Services. Reporting to the Associate Director of Academics, the Manager of Academic…
Added 12 mins ago
LC
Bilingual QA Specialist, Fresh
Loblaw Companies Limited
Boucherville, QC
- Full-time
…Specialist works with various areas (Meat & Seafood/Produce Business Unit, Supply Chain, Distribution and Operations) to aid in the integration and adherence of policies and processes with…
Added 12 mins ago
A
Data Storage Manager
ATCO
Calgary, AB
- Full-time
…technology foundation that powers and protects a diverse global business. As Data Storage Manager, you'll lead the evolution of critical enterprise storage and cyber resiliency solutions,…

BMO

Manager, Operations and Support, Private Wealth

Toronto, ON, Canada
FCP, Canada

$70,000.00 - $150,000.00 · Full-time

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Job details

Pay: $70,000.00 - $150,000.00
Job type: Full-time
Apply by: Oct 26, 2026
Experience: Typically 5 to 7 years of relevant experience in banking, wealth management, financial services, operations or a related environment.
Posting language: English
Posted: Oct 9, 2026

Original job description

Application Deadline:

10/25/2026

Address:

100 King Street West

Job Family Group:

Wealth Sales & Service

The Manager, Operations Support leads the Support Professional team responsible for delivering high-quality operational and administrative support to Private Banking professionals and clients. The role builds team capability, oversees day-to-day operational execution, manages risk and complex escalations, and ensures consistent adoption of Bank policies, processes and regulatory requirements. Through strong people leadership and partnership with Private Bankers, the Manager helps enable an effective operation and exceptional client experience.

Key Accountabilities

People Leadership & Development

Provides day-to-day leadership, coaching and direction to Support Professionals, setting clear expectations for service, operational execution, risk management and accountability.
Conducts regular performance, coaching and career-development discussions and recognizes strong performance and contributions.
Supports onboarding and training, ensuring employees receive practical experience and are able to independently perform critical responsibilities.
Identifies skill gaps and development opportunities and supports individual development, career progression and succession planning.
Builds an engaged, inclusive team environment and promotes knowledge sharing and collaboration.

Workload, Coverage & Operational Support

Coordinates team resources to maintain appropriate coverage and continuity of service while balancing operational and client priorities.
Monitors workload and capacity and helps the team effectively prioritize competing demands.
Identifies workflow gaps, bottlenecks and capacity concerns and works with stakeholders to resolve them.
Promotes consistent processes, service expectations and operating practices across the Support Professional team.

Complex Issues & Operational Escalations

Acts as an escalation point for complex, unusual or non-routine transactions and operational situations.
Provides guidance to Support Professionals and partners with Private Bankers and other stakeholders to resolve client-impacting issues.
Balances client needs with operational risk, Bank policy and regulatory requirements.
Engages and escalates matters to Compliance, Risk, Operations or other internal partners as appropriate.

Risk, Controls & Operational Quality

Monitors operational quality and identifies trends in errors, exceptions, audit findings and operational irregularities.
Identifies root causes and implements appropriate coaching, training or corrective actions to reduce recurring issues.
Uses operational reporting and dashboards to identify trends, knowledge gaps and areas requiring additional attention.
Reinforces adherence to Bank policies, procedures, operational controls and applicable regulatory requirements.

Policy, Regulatory & Change Management

Translates new or changing policies, procedures and regulatory requirements into clear, practical expectations for the Support Professional team.
Reinforces requirements through team communication, coaching, training and ongoing follow-up, addressing recurring knowledge or execution gaps.
Leads the team's adoption of new systems, processes, tools and operational programs, ensuring employees are prepared for implementation.
Supports pilots and new initiatives, provides feedback on operational impacts and monitors adoption following implementation.

Business Partnership & Client Experience

Builds strong working relationships between Support Professionals, Private Bankers and other key partners.
Clarifies roles, responsibilities and service expectations to support an effective partnership model.
Facilitates constructive feedback and helps resolve workflow, communication or partnership issues that may affect operational effectiveness or the client experience.
Identifies opportunities to strengthen processes, service consistency and overall operational execution.

Qualifications

Typically 5 to 7 years of relevant experience in banking, wealth management, financial services, operations or a related environment.
Demonstrated experience leading, coaching and developing employees.
Strong operational experience, including managing complex or non-routine client and transactional situations.
Strong understanding of operational risk, controls, policies and procedures within a regulated financial services environment.
Experience supporting or leading changes to systems, processes, policies or operating procedures.
Strong judgment, problem-solving and organizational skills with the ability to manage competing priorities.
Strong relationship-management and communication skills, with the ability to work effectively across business, operations, risk and compliance partners.
Ability to translate complex policies and operational requirements into clear, practical direction for employees.

Salary:

$70,000.00 - $150,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Manager leads a team of Support Professionals to deliver high-quality operational and administrative support to Private Banking clients. They are responsible for overseeing day-to-day execution, managing operational risk, and fostering strong partnerships with Private Bankers.

Requirements

Candidates typically require 5 to 7 years of experience in banking, wealth management, or financial services with a strong background in leadership and operational risk. Proficiency in managing complex transactional situations and translating regulatory requirements into practical team guidance is essential.

Skills

People leadership
Operational support
Risk management
Wealth management
Coaching
Regulatory compliance
Problem-solving
Relationship management
Change management
Financial services
Operational quality
Team development
Communication
Strategic planning
Conflict resolution

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Private Wealth
Operations Management
Banking
Wealth Management
Risk Management
Compliance
Operational Controls
Team Leadership
Performance Coaching
Regulatory Requirements
Client Experience
Financial Services
Change Management
Stakeholder Management
Operational Reporting
Workflow Optimization
Policy Implementation
Administrative Support
Succession Planning
Business Partnership

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