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Added 3 mins ago
SS
Restaurant manager
Subway Sandwiches and Salads
Edson, AB
- $26 to $27 CAD / hour
- Full-time
- On-site
Work must be completed at the physical location. There is no option to work remotely.
Added 4 mins ago
TT
Restaurant manager
Taco Time - St Vital
Winnipeg, MB
- From $31.45 CAD / hour
- Full-time
- On-site
Work must be completed at the physical location. There is no option to work remotely.
Added 5 mins ago
TO
Restaurant manager
Triple O's
Burnaby, BC
- From $38.5 CAD / hour
- Full-time
- On-site
Work must be completed at the physical location. There is no option to work remotely.
Added 5 mins ago
HW
Kitchen manager
Harveys Wasaga Beach
Wasaga Beach, ON
- From $19.5 CAD / hour
- Full-time
- On-site
Work must be completed at the physical location. There is no option to work remotely.
Added 5 mins ago
EE
Branch manager - retail
Econoplus Electromenagers
Dartmouth, NS
- From $36.5 CAD / hour
- Full-time
- On-site
Work must be completed at the physical location. There is no option to work remotely.
Added 10 mins ago
T
Public Relations Communications Manager
Turo
Toronto, ON
- $86,000 to $107,000 CAD / year
- Full-time
The Public Relations Communications Manager will tell the Turo story on a day-to-day basis in Canada and highlight how Turo is reinventing car rental to unlock independence for all.
Added 10 mins ago
KD
Part-Time Direct Support PRofessional-Prince Albert Group Living
Karis Disability Services
Prince Albert, SK
- Part-time
This is a part time posting for the community of Prince Albert, supporting the new Group Living location.
Added 10 mins ago
MH
Event Marketing Manager
MedMe Health
Toronto, ON
- $70,000 to $100,000 CAD / year
- Full-time
As Event Marketing Manager, you will turn that calendar into a well-run program. You’ll help decide how MedMe should show up at each event, manage the preparation and logistics, and make…
Added 10 mins ago
CC
Retail Shift Leader
Canna Cabana
Mississauga, ON · Tomken, Mississauga, ON
- $19 to $21 CAD / hour
- Full-time
Oversee the responsibilities of the Store Manager in the absence of SM or ASM
Added 10 mins ago
Distribution Center Associate (BC)
Brother Canada
Richmond, BC
Reporting to the Manager, Distribution Center, the Distribution Center Associate (DCA), demonstrates strong abilities to perform autonomously the core functions of DC namely:…
Added 11 mins ago
S
Restaurant assistant manager
Sushiwood
Nelson, BC
- $38.5 to $39 CAD / hour
- Full-time
- On-site
Work must be completed at the physical location. There is no option to work remotely.
Added 11 mins ago
S
Restaurant manager
Sushiwood
Nelson, BC
- From $40 CAD / hour
- Full-time
- On-site
Work must be completed at the physical location. There is no option to work remotely.
Added 13 mins ago
WM
Administrative manager
Walia Management Ltd.
Meadow Lake, SK
- $47.02 to $49 CAD / hour
- Full-time
- On-site
Work must be completed at the physical location. There is no option to work remotely.
Added 13 mins ago
BB
Assistant manager - retail
Black Bear Mini Mart
Kelowna, BC
- From $40 CAD / hour
- Full-time
- Contract
- On-site
Work must be completed at the physical location. There is no option to work remotely.
Added 13 mins ago
AT
Travel agency manager
Amazon Tours & Travels Inc
Calgary, AB
- From $46.5 CAD / hour
- Full-time
- On-site
Work must be completed at the physical location. There is no option to work remotely.
Added 14 mins ago
CL
Restaurant assistant manager
Caro Leveillee Pierce Foods Inc. o/a Tim Horton's
Guelph, ON
- From $36.92 CAD / hour
- Full-time
- On-site
Work must be completed at the physical location. There is no option to work remotely.
Added 15 mins ago
AM
Front desk hotel manager
Alpine Motel
Kamloops, BC
- From $40 CAD / hour
- Full-time
- On-site
Work must be completed at the physical location. There is no option to work remotely.
Added 15 mins ago
TT
Food services manager
Taco Time
Saskatoon, SK
- From $33.7 CAD / hour
- Full-time
- On-site
Work must be completed at the physical location. There is no option to work remotely.
Added 16 mins ago
KS
Construction manager
Kerect Scaffold Ltd
Maple, ON
- From $140,000 CAD / year
- Full-time
Added 19 mins ago
HB
Restaurant assistant manager
Halong Bay Restaurant
Winnipeg, MB
- From $31.4 CAD / hour
- Full-time
- On-site
Work must be completed at the physical location. There is no option to work remotely.
Added 19 mins ago
TT
Restaurant manager
The Tandoori Adda
Fredericton, NB
- From $31.75 CAD / hour
- Full-time
- On-site
Work must be completed at the physical location. There is no option to work remotely.
Added 20 mins ago
SI
Assistant store manager
SHELL INGLEWOOD
Inglewood, ON
- From $43.35 CAD / hour
- Full-time
- On-site
Work must be completed at the physical location. There is no option to work remotely.
Added 21 mins ago
BG
Store manager - retail
Bistak Groceries Inc. o/a Latter House Glory Foods
Saskatoon, SK
- From $43.59 CAD / hour
- Full-time
- On-site
Work must be completed at the physical location. There is no option to work remotely.
Added 21 mins ago
A
Food services manager
A&W
Drayton Valley, AB
- From $36 CAD / hour
- Full-time
- On-site
Work must be completed at the physical location. There is no option to work remotely.
Added 22 mins ago
HM
Bakery manager - food store
Higho Market Ltee-ltd
Caissie Cape, NB
- $57,000 to $59,000 CAD / year
- Full-time
- On-site
Work must be completed at the physical location. There is no option to work remotely.

BMO

Manager, Operations and Support, Private Wealth

Toronto, ON, Canada
FCP, Canada

$70,000.00 - $150,000.00 · Full-time

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Job details

Pay: $70,000.00 - $150,000.00
Job type: Full-time
Apply by: Oct 26, 2026
Experience: Typically 5 to 7 years of relevant experience in banking, wealth management, financial services, operations or a related environment.
Posting language: English
Posted: Oct 9, 2026

Original job description

Application Deadline:

10/25/2026

Address:

100 King Street West

Job Family Group:

Wealth Sales & Service

The Manager, Operations Support leads the Support Professional team responsible for delivering high-quality operational and administrative support to Private Banking professionals and clients. The role builds team capability, oversees day-to-day operational execution, manages risk and complex escalations, and ensures consistent adoption of Bank policies, processes and regulatory requirements. Through strong people leadership and partnership with Private Bankers, the Manager helps enable an effective operation and exceptional client experience.

Key Accountabilities

People Leadership & Development

Provides day-to-day leadership, coaching and direction to Support Professionals, setting clear expectations for service, operational execution, risk management and accountability.
Conducts regular performance, coaching and career-development discussions and recognizes strong performance and contributions.
Supports onboarding and training, ensuring employees receive practical experience and are able to independently perform critical responsibilities.
Identifies skill gaps and development opportunities and supports individual development, career progression and succession planning.
Builds an engaged, inclusive team environment and promotes knowledge sharing and collaboration.

Workload, Coverage & Operational Support

Coordinates team resources to maintain appropriate coverage and continuity of service while balancing operational and client priorities.
Monitors workload and capacity and helps the team effectively prioritize competing demands.
Identifies workflow gaps, bottlenecks and capacity concerns and works with stakeholders to resolve them.
Promotes consistent processes, service expectations and operating practices across the Support Professional team.

Complex Issues & Operational Escalations

Acts as an escalation point for complex, unusual or non-routine transactions and operational situations.
Provides guidance to Support Professionals and partners with Private Bankers and other stakeholders to resolve client-impacting issues.
Balances client needs with operational risk, Bank policy and regulatory requirements.
Engages and escalates matters to Compliance, Risk, Operations or other internal partners as appropriate.

Risk, Controls & Operational Quality

Monitors operational quality and identifies trends in errors, exceptions, audit findings and operational irregularities.
Identifies root causes and implements appropriate coaching, training or corrective actions to reduce recurring issues.
Uses operational reporting and dashboards to identify trends, knowledge gaps and areas requiring additional attention.
Reinforces adherence to Bank policies, procedures, operational controls and applicable regulatory requirements.

Policy, Regulatory & Change Management

Translates new or changing policies, procedures and regulatory requirements into clear, practical expectations for the Support Professional team.
Reinforces requirements through team communication, coaching, training and ongoing follow-up, addressing recurring knowledge or execution gaps.
Leads the team's adoption of new systems, processes, tools and operational programs, ensuring employees are prepared for implementation.
Supports pilots and new initiatives, provides feedback on operational impacts and monitors adoption following implementation.

Business Partnership & Client Experience

Builds strong working relationships between Support Professionals, Private Bankers and other key partners.
Clarifies roles, responsibilities and service expectations to support an effective partnership model.
Facilitates constructive feedback and helps resolve workflow, communication or partnership issues that may affect operational effectiveness or the client experience.
Identifies opportunities to strengthen processes, service consistency and overall operational execution.

Qualifications

Typically 5 to 7 years of relevant experience in banking, wealth management, financial services, operations or a related environment.
Demonstrated experience leading, coaching and developing employees.
Strong operational experience, including managing complex or non-routine client and transactional situations.
Strong understanding of operational risk, controls, policies and procedures within a regulated financial services environment.
Experience supporting or leading changes to systems, processes, policies or operating procedures.
Strong judgment, problem-solving and organizational skills with the ability to manage competing priorities.
Strong relationship-management and communication skills, with the ability to work effectively across business, operations, risk and compliance partners.
Ability to translate complex policies and operational requirements into clear, practical direction for employees.

Salary:

$70,000.00 - $150,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Manager leads a team of Support Professionals to deliver high-quality operational and administrative support to Private Banking clients. They are responsible for overseeing day-to-day execution, managing operational risk, and fostering strong partnerships with Private Bankers.

Requirements

Candidates typically require 5 to 7 years of experience in banking, wealth management, or financial services with a strong background in leadership and operational risk. Proficiency in managing complex transactional situations and translating regulatory requirements into practical team guidance is essential.

Skills

People leadership
Operational support
Risk management
Wealth management
Coaching
Regulatory compliance
Problem-solving
Relationship management
Change management
Financial services
Operational quality
Team development
Communication
Strategic planning
Conflict resolution

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Private Wealth
Operations Management
Banking
Wealth Management
Risk Management
Compliance
Operational Controls
Team Leadership
Performance Coaching
Regulatory Requirements
Client Experience
Financial Services
Change Management
Stakeholder Management
Operational Reporting
Workflow Optimization
Policy Implementation
Administrative Support
Succession Planning
Business Partnership

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