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Added 17 mins ago
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Data Excellence Manager
Takeda
Toronto, ON · CAN - Toronto Head Office
- Full-time
…logic, validation rules, deduplication, consent-compliance controls, and publishing steps. Ensure customer data is unified, quality-checked, and continuously flowing to support activation,…
Added 17 mins ago
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CXF Manager
Takeda
Toronto, ON · CAN - Toronto Head Office
- Full-time
As the CXF Manager, you will be responsible for enabling the successful deployment, adoption, and optimization of CRM and related customer engagement platforms within the LOC. You will lead…
Added 17 mins ago
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Data Products Manager
Takeda
Toronto, ON · CAN - Toronto Head Office
- Full-time
As the Manager, Data Products, you will enable Takeda Canada to realize greater value from enterprise data products by translating global capabilities into practical local impact. You will…
Added 17 mins ago
OF
Trust Accountant
Olympia Financial Group Inc
AB
- Full-time
Maintain accurate trust records in compliance with each trust agreement, applicable legislation, and Olympia Trust's internal controls, policies, and regulatory obligations.
Added 17 mins ago
OF
Trust Accountant
Olympia Financial Group Inc
Calgary, AB
- Full-time
Maintain accurate trust records in compliance with each trust agreement, applicable legislation, and Olympia Trust's internal controls, policies, and regulatory obligations.
Added 17 mins ago
RP
Property Administrator - Ottawa
Rhapsody Property Management Services
Ottawa, ON
- $50,000 to $55,000 CAD / year
- Full-time
Reporting to the General Manager, the Property Administrator will assist the team with various administrative tasks including rent collection, providing accurate and timely financial…
Added 17 mins ago
TL
Safety Manager
Transx Ltd
Calgary, AB
- Full-time
…trailers, and containers, our team is dedicated to building strong business relationships and providing service excellence to support our customers' business…
Added 32 mins ago
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Director of Finance
SHIPSHEY
Mississauga, ON
- $98,968.67 to $118,320 CAD / year
- Full-time
Serve as a key advisor on financial strategy, risk management, budgeting, forecasting, and business planning
Added 32 mins ago
WG
Millwright - Maintenance
WGI Group
Tillsonburg, ON
- $38 to $40 CAD / hour
- Full-time
Reporting to the Maintenance Manager, the Maintenance Technician plays a key role in keeping our manufacturing operations running safely, reliably and efficiently.
Added 47 mins ago
FM
HR Superintendent
Foran Mining Corporation
Saskatoon, SK
- $140,000 to $155,000 CAD / year
- Full-time
Reporting to the HR & Payroll Manager, the HR Superintendent leads the delivery of HR services at the McIlvenna Bay Operation, providing strategic and operational leadership to the HR…
Added 1 hour ago
HB
Manager, Fraud Risk
Haventree Bank
Toronto, ON
- Full-time
Reporting to the Director of Fraud Management, the Manager, Fraud Risk will play a key role in building and shaping daily operations while developing fraud risk strategies for a range of…
Added 1 hour ago
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Accounting Manager
Jobber
Remote, Canada
- Full-time
- Remote
Then Jobber might be the place for you! We're looking for an Accounting Manager to be part of our Finance department.
Added 1 hour ago
BC
Construction general manager
Buildtech Contracting Inc.
Richmond, BC
- $60 to $61 CAD / hour
- Full-time
- On-site
Establish financial and administrative controls; formulate and approve promotional campaigns; and approve overall human resources planning
Added 1 hour ago
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Supply chain logistics manager
Canalta Controls Ltd
Red Deer, AB
- From $116,000 CAD / year
- Full-time
- On-site
Assess business opportunities and develop strategies
Added 1 hour ago
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Sr. Analyst, Securities Operations (14-month contract)
HOOPP (Healthcare of Ontario Pension Plan)
Toronto, ON · CA ON Toronto
- $103,000 to $153,000 CAD / year
- Full-time
our commitment that equity, diversity, and inclusion are fundamental to our work environment and business success, which helps employees feel valued and empowered to be their authentic…
Added 3 hours ago
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Account Manager, Lease & Rental
Maxim Truck and Trailer
Regina, SK
- Full-time
As an Account Manager, Lease & Rental, you will exceed budget goals and grow your department though providing exceptional front-line customer service for clients requiring rentals and who…
Added 3 hours ago
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Technical Analyst, Database
Michael Garron Hospital
Toronto, ON
- Full-time
Reporting to the IT Manager – Technical and Client Services, the Technical Analyst is responsible for the effective provisioning, installation, configuration, operation, security, access…
Added 3 hours ago
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Manager -Financial Crime and AML
PwC
Toronto, ON · Montreal, QC
- Full-time
Experience assessing and enhancing first-line business processes and controls related to customer due diligence, transaction monitoring, investigations, sanctions screening, regulatory…
Added 3 hours ago
HT
Manager, Internal Controls
Husky Technologies
Bolton, ON
- Full-time
Working with Internal Audit and the global Finance and Operations teams, the Manager, Internal Controls will play a critical role in Husky’s global financial reporting. This includes the…
Added 3 hours ago
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IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
…drive efficiency and effectiveness in financial processes, business operations and major initiatives. You will play a key role within the Internal Audit Department to test the effectiveness…
Added 4 hours ago
UO
Manager, Organizational Change Management
University of Alberta
Edmonton, AB
- Full-time
Reporting to the Director, Enterprise Change Management, the Manager, Organizational Change Management is a strategic leader responsible for orchestrating the delivery of professional,…
Added 4 hours ago
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Senior Group Manager, Finance Governance & Controls (Capital Markets)
TD
Toronto, ON
- Full-time
As a Senior Group Manager, you will be responsible for providing strategic guidance and oversight. You will develop partnerships with cross-segment teams within Finance and across the Bank…
Added 4 hours ago
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Manager, Tax Compliance
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Calgary, AB
- Full-time
When you join Suncor, you become part of a company that has built a solid foundation for both business and employee success. We are a place where talented people thrive. As part of our…
Added 4 hours ago
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Senior Finance Manager, Surgery Canada
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Markham, ON
- Full-time
Purpose: The Senior Manager – Surgery is the lead financial partner for Canada in the Americas region. The role has responsibility to deliver enterprise‑level impact through strategic…
Added 4 hours ago
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Supervisor (Part Time)
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Lead and execute an assigned business focus area through planning and detailed follow through

BMO

Manager, Operations and Support, Private Wealth

Toronto, ON, Canada
FCP, Canada

$70,000.00 - $150,000.00 · Full-time

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Job details

Pay: $70,000.00 - $150,000.00
Job type: Full-time
Apply by: Oct 26, 2026
Experience: Typically 5 to 7 years of relevant experience in banking, wealth management, financial services, operations or a related environment.
Posting language: English
Posted: Oct 9, 2026

Original job description

Application Deadline:

10/25/2026

Address:

100 King Street West

Job Family Group:

Wealth Sales & Service

The Manager, Operations Support leads the Support Professional team responsible for delivering high-quality operational and administrative support to Private Banking professionals and clients. The role builds team capability, oversees day-to-day operational execution, manages risk and complex escalations, and ensures consistent adoption of Bank policies, processes and regulatory requirements. Through strong people leadership and partnership with Private Bankers, the Manager helps enable an effective operation and exceptional client experience.

Key Accountabilities

People Leadership & Development

Provides day-to-day leadership, coaching and direction to Support Professionals, setting clear expectations for service, operational execution, risk management and accountability.
Conducts regular performance, coaching and career-development discussions and recognizes strong performance and contributions.
Supports onboarding and training, ensuring employees receive practical experience and are able to independently perform critical responsibilities.
Identifies skill gaps and development opportunities and supports individual development, career progression and succession planning.
Builds an engaged, inclusive team environment and promotes knowledge sharing and collaboration.

Workload, Coverage & Operational Support

Coordinates team resources to maintain appropriate coverage and continuity of service while balancing operational and client priorities.
Monitors workload and capacity and helps the team effectively prioritize competing demands.
Identifies workflow gaps, bottlenecks and capacity concerns and works with stakeholders to resolve them.
Promotes consistent processes, service expectations and operating practices across the Support Professional team.

Complex Issues & Operational Escalations

Acts as an escalation point for complex, unusual or non-routine transactions and operational situations.
Provides guidance to Support Professionals and partners with Private Bankers and other stakeholders to resolve client-impacting issues.
Balances client needs with operational risk, Bank policy and regulatory requirements.
Engages and escalates matters to Compliance, Risk, Operations or other internal partners as appropriate.

Risk, Controls & Operational Quality

Monitors operational quality and identifies trends in errors, exceptions, audit findings and operational irregularities.
Identifies root causes and implements appropriate coaching, training or corrective actions to reduce recurring issues.
Uses operational reporting and dashboards to identify trends, knowledge gaps and areas requiring additional attention.
Reinforces adherence to Bank policies, procedures, operational controls and applicable regulatory requirements.

Policy, Regulatory & Change Management

Translates new or changing policies, procedures and regulatory requirements into clear, practical expectations for the Support Professional team.
Reinforces requirements through team communication, coaching, training and ongoing follow-up, addressing recurring knowledge or execution gaps.
Leads the team's adoption of new systems, processes, tools and operational programs, ensuring employees are prepared for implementation.
Supports pilots and new initiatives, provides feedback on operational impacts and monitors adoption following implementation.

Business Partnership & Client Experience

Builds strong working relationships between Support Professionals, Private Bankers and other key partners.
Clarifies roles, responsibilities and service expectations to support an effective partnership model.
Facilitates constructive feedback and helps resolve workflow, communication or partnership issues that may affect operational effectiveness or the client experience.
Identifies opportunities to strengthen processes, service consistency and overall operational execution.

Qualifications

Typically 5 to 7 years of relevant experience in banking, wealth management, financial services, operations or a related environment.
Demonstrated experience leading, coaching and developing employees.
Strong operational experience, including managing complex or non-routine client and transactional situations.
Strong understanding of operational risk, controls, policies and procedures within a regulated financial services environment.
Experience supporting or leading changes to systems, processes, policies or operating procedures.
Strong judgment, problem-solving and organizational skills with the ability to manage competing priorities.
Strong relationship-management and communication skills, with the ability to work effectively across business, operations, risk and compliance partners.
Ability to translate complex policies and operational requirements into clear, practical direction for employees.

Salary:

$70,000.00 - $150,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Manager leads a team of Support Professionals to deliver high-quality operational and administrative support to Private Banking clients. They are responsible for overseeing day-to-day execution, managing operational risk, and fostering strong partnerships with Private Bankers.

Requirements

Candidates typically require 5 to 7 years of experience in banking, wealth management, or financial services with a strong background in leadership and operational risk. Proficiency in managing complex transactional situations and translating regulatory requirements into practical team guidance is essential.

Skills

People leadership
Operational support
Risk management
Wealth management
Coaching
Regulatory compliance
Problem-solving
Relationship management
Change management
Financial services
Operational quality
Team development
Communication
Strategic planning
Conflict resolution

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Private Wealth
Operations Management
Banking
Wealth Management
Risk Management
Compliance
Operational Controls
Team Leadership
Performance Coaching
Regulatory Requirements
Client Experience
Financial Services
Change Management
Stakeholder Management
Operational Reporting
Workflow Optimization
Policy Implementation
Administrative Support
Succession Planning
Business Partnership

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