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Added 3 mins ago
GH
Key Account Manager - Loblaw & Shoppers Drug Mart
Genuine Health
Toronto, ON
- Full-time
Coordinate cross-functionally with Finance, Operations, Demand Planning, Marketing, Customer Service and Regulatory to deliver customer commitments.
Added 3 mins ago
FD
Billing Coordinator - Acton, ON - Fulltime, Permanent
Fraser Direct
Acton, ON
- Full-time
…smoothly. This is a hands-on, detail-focused role in a busy finance environment. You’ll work with a high volume of transactions and deadlines, so staying organized and knowing what needs…
Added 3 mins ago
Associate Portfolio Manager | Ongoing Opportunities
Sonance Wealth Partners
Ottawa, ON · Edmonton, AB · Lethbridge, AB
We welcome expressions of interest from early-career investment professionals seeking future Associate Portfolio Manager opportunities across Sonance Financial’s Partner Groups. This is an…
Added 3 mins ago
SW
Underwriting Assistant (SWG Specialty)
South Western Insurance Group
Pickering, ON
- $42,000 to $56,000 CAD / year
…some of our best ideas start from a conversation between a manager and a team…
Added 3 mins ago
SW
Intermediate Underwriter (SWG Specialty)
South Western Insurance Group
Pickering, ON
- $68,500 to $85,000 CAD / year
Post-Secondary degree or diploma in a related field, such as mathematics, finance, commerce, business or equivalent experience;
Added 3 mins ago
SD
Front Store Manager, Salaried Full Time Day
Shoppers Drug Mart
Shelburne, ON
- Full-time
The Front Store Manager (FSM) is responsible for managing the overall Front Store’s performance. The Front Store includes all areas of the store, including cosmetics, excluding Pharmacy.…
Added 18 mins ago
X
Sr. Technical Engagement Manager, Algorithms and Applications
Xanadu
Toronto, ON
- Full-time
As Xanadu's Technical Engagement Manager (TEM), Algorithms and Applications, you will lead the growth of our pipeline of commercial algorithms and applications research projects. You will…
Added 18 mins ago
CO
Admissions Specialist
CPA Ontario
Canada
- Full-time
…teams, and external stakeholders while supporting the Admissions Manager on ad-hoc special projects. This position is ideal for someone who thrives in a fast-paced environment, manages…
Added 18 mins ago
CO
Members Coordinator
CPA Ontario
Canada
- Full-time
CPA Ontario is seeking a Members Coordinator to join our Membership team. Reporting to the Membership Manager, you will play an important role in administering membership and regulatory…
Added 18 mins ago
CO
Product Manager
CPA Ontario
Canada
- Full-time
As Product Manager, you will lead the research, planning and development of CPA Ontario's Professional Development offerings, with priority on the strategy and execution of the Conference…
Added 18 mins ago
CO
Manager, Corporate Partnerships
CPA Ontario
Canada
- Full-time
CPA Ontario is currently in search of a Corporate Partnerships Manager who will play a key role in growing corporate learning partnerships. Acting as a trusted advisor, they build strong…
Added 18 mins ago
CO
Communications Manager
CPA Ontario
Canada
- Full-time
As Communications Manager, you will lead the development and execution of dynamic internal and external communications programs, bringing together exceptional storytelling, modern…
Added 33 mins ago
MI
Fund Accounting Manager- Private Markets
MUFG Investor Services
Toronto, ON
- $90,000 to $132,000 CAD / year
- Full-time
A university degree in Finance or Accounting.
Added 48 mins ago
KR
Human Resources Manager
KAS Recruitment
Delta, BC
- $70,000 to $120,000 CAD / year
- Full-time
…building services sector to find a versatile People & Culture Manager. This role is designed for an operational leader who thrives on autonomy and wants to design, build, and implement the…
Added 1 hour ago
RM
Manager, Human Resources
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Ross Memorial Hospital is seeking an experienced and highly motivated HR Manager to join our Human Resources team. This is an exciting opportunity for a practical, hands-on HR professional…
Added 1 hour ago
LC
Front Store Manager, Salaried Full Time Day
Loblaw Companies Limited
West Kelowna, BC
- Full-time
The Front Store Manager (FSM) is responsible for managing the overall Front Store’s performance. The Front Store includes all areas of the store, including cosmetics, excluding Pharmacy.…
Added 1 hour ago
LC
Cashier Manager, Hourly Part Time Day
Loblaw Companies Limited
Prince Albert, SK
- Part-time
The Cash Manager manages the resources (human, physical, financial) of the Cash Department. The Cash Manager interfaces with other store departments to ensure achievement of store…
Added 1 hour ago
NF
Front end/Bookkeeper
No Frills
Warman, SK
- Full-time
Be accountable for office duties as indicated by Store Manager
Added 1 hour ago
NF
Store Administrator Full Time Day
No Frills
Langley (District), BC · City of Langley, BC
- Full-time
Be accountable for office duties as indicated by Store Manager
Added 1 hour ago
LC
Front Store Manager, Salaried Full Time Flexible Shifts
Loblaw Companies Limited
Calgary, AB
- Full-time
The Front Store Manager (FSM) is responsible for managing the overall Front Store’s performance. The Front Store includes all areas of the store, including cosmetics, excluding Pharmacy.…
Added 1 hour ago
LC
Front Store Manager, Salaried Full Time Flexible Shifts
Loblaw Companies Limited
Saanichton, BC
- Full-time
The Front Store Manager (FSM) is responsible for managing the overall Front Store’s performance. The Front Store includes all areas of the store, including cosmetics, excluding Pharmacy.…
Added 1 hour ago
P
Gérant(e) de l’avant du magasin, salarié(e) – PHX temps plein jour
Pharmaprix
Quebec, QC
- Full-time
Added 1 hour ago
AG
Relationship Manager
Alnamo Group
Toronto, ON
- $85,000 to $95,000 USD / year
- Full-time
Alnamo Group is hiring for Relationship Manager, Corporate Banking for one of its banking clients in Toronto.
Added 1 hour ago
LH
Senior Internal/External Auditor – Risk & Compliance
LevelUP HCS
Montreal, QC
- Full-time
Audit Background: Proven track record as an Internal Auditor / Audit Manager at a financial institution, or an External Audit Manager from a reputable public accounting firm (ideally within…
Added 2 hours ago
HT
Trade Compliance Program Manager
Husky Technologies
Bolton, ON
- Full-time
As the Global Trade Compliance Program Manager, you will report to the Director, Global Trade Compliance & Customs and serve as the program lead for enterprise-wide trade compliance…

BMO

Manager, Operations and Support, Private Wealth

Toronto, ON, Canada
FCP, Canada

$70,000.00 - $150,000.00 · Full-time

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Job details

Pay: $70,000.00 - $150,000.00
Job type: Full-time
Apply by: Oct 26, 2026
Experience: Typically 5 to 7 years of relevant experience in banking, wealth management, financial services, operations or a related environment.
Posting language: English
Posted: Oct 9, 2026

Original job description

Application Deadline:

10/25/2026

Address:

100 King Street West

Job Family Group:

Wealth Sales & Service

The Manager, Operations Support leads the Support Professional team responsible for delivering high-quality operational and administrative support to Private Banking professionals and clients. The role builds team capability, oversees day-to-day operational execution, manages risk and complex escalations, and ensures consistent adoption of Bank policies, processes and regulatory requirements. Through strong people leadership and partnership with Private Bankers, the Manager helps enable an effective operation and exceptional client experience.

Key Accountabilities

People Leadership & Development

Provides day-to-day leadership, coaching and direction to Support Professionals, setting clear expectations for service, operational execution, risk management and accountability.
Conducts regular performance, coaching and career-development discussions and recognizes strong performance and contributions.
Supports onboarding and training, ensuring employees receive practical experience and are able to independently perform critical responsibilities.
Identifies skill gaps and development opportunities and supports individual development, career progression and succession planning.
Builds an engaged, inclusive team environment and promotes knowledge sharing and collaboration.

Workload, Coverage & Operational Support

Coordinates team resources to maintain appropriate coverage and continuity of service while balancing operational and client priorities.
Monitors workload and capacity and helps the team effectively prioritize competing demands.
Identifies workflow gaps, bottlenecks and capacity concerns and works with stakeholders to resolve them.
Promotes consistent processes, service expectations and operating practices across the Support Professional team.

Complex Issues & Operational Escalations

Acts as an escalation point for complex, unusual or non-routine transactions and operational situations.
Provides guidance to Support Professionals and partners with Private Bankers and other stakeholders to resolve client-impacting issues.
Balances client needs with operational risk, Bank policy and regulatory requirements.
Engages and escalates matters to Compliance, Risk, Operations or other internal partners as appropriate.

Risk, Controls & Operational Quality

Monitors operational quality and identifies trends in errors, exceptions, audit findings and operational irregularities.
Identifies root causes and implements appropriate coaching, training or corrective actions to reduce recurring issues.
Uses operational reporting and dashboards to identify trends, knowledge gaps and areas requiring additional attention.
Reinforces adherence to Bank policies, procedures, operational controls and applicable regulatory requirements.

Policy, Regulatory & Change Management

Translates new or changing policies, procedures and regulatory requirements into clear, practical expectations for the Support Professional team.
Reinforces requirements through team communication, coaching, training and ongoing follow-up, addressing recurring knowledge or execution gaps.
Leads the team's adoption of new systems, processes, tools and operational programs, ensuring employees are prepared for implementation.
Supports pilots and new initiatives, provides feedback on operational impacts and monitors adoption following implementation.

Business Partnership & Client Experience

Builds strong working relationships between Support Professionals, Private Bankers and other key partners.
Clarifies roles, responsibilities and service expectations to support an effective partnership model.
Facilitates constructive feedback and helps resolve workflow, communication or partnership issues that may affect operational effectiveness or the client experience.
Identifies opportunities to strengthen processes, service consistency and overall operational execution.

Qualifications

Typically 5 to 7 years of relevant experience in banking, wealth management, financial services, operations or a related environment.
Demonstrated experience leading, coaching and developing employees.
Strong operational experience, including managing complex or non-routine client and transactional situations.
Strong understanding of operational risk, controls, policies and procedures within a regulated financial services environment.
Experience supporting or leading changes to systems, processes, policies or operating procedures.
Strong judgment, problem-solving and organizational skills with the ability to manage competing priorities.
Strong relationship-management and communication skills, with the ability to work effectively across business, operations, risk and compliance partners.
Ability to translate complex policies and operational requirements into clear, practical direction for employees.

Salary:

$70,000.00 - $150,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Manager leads a team of Support Professionals to deliver high-quality operational and administrative support to Private Banking clients. They are responsible for overseeing day-to-day execution, managing operational risk, and fostering strong partnerships with Private Bankers.

Requirements

Candidates typically require 5 to 7 years of experience in banking, wealth management, or financial services with a strong background in leadership and operational risk. Proficiency in managing complex transactional situations and translating regulatory requirements into practical team guidance is essential.

Skills

People leadership
Operational support
Risk management
Wealth management
Coaching
Regulatory compliance
Problem-solving
Relationship management
Change management
Financial services
Operational quality
Team development
Communication
Strategic planning
Conflict resolution

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Private Wealth
Operations Management
Banking
Wealth Management
Risk Management
Compliance
Operational Controls
Team Leadership
Performance Coaching
Regulatory Requirements
Client Experience
Financial Services
Change Management
Stakeholder Management
Operational Reporting
Workflow Optimization
Policy Implementation
Administrative Support
Succession Planning
Business Partnership

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