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Added 6 mins ago
FM
HR Superintendent
Foran Mining Corporation
Saskatoon, SK
- $140,000 to $155,000 CAD / year
- Full-time
Ensure compliance with employment legislation, company policies, procedures, and internal controls while maintaining accurate HR documentation.
Added 22 mins ago
HB
Manager, Fraud Risk
Haventree Bank
Toronto, ON
- Full-time
Reporting to the Director of Fraud Management, the Manager, Fraud Risk will play a key role in building and shaping daily operations while developing fraud risk strategies for a range of…
Added 22 mins ago
J
Accounting Manager
Jobber
Remote, Canada
- Full-time
- Remote
Lead our controls mapping work, connecting risks to controls, documenting how our processes run, and identifying gaps - building the internal control framework that lets us scale with…
Added 3 hours ago
HT
Manager, Internal Controls
Husky Technologies
Bolton, ON
- Full-time
Working with Internal Audit and the global Finance and Operations teams, the Manager, Internal Controls will play a critical role in Husky’s global financial reporting. This includes the…
Added 3 hours ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
The IT Internal Auditor is responsible for executing IT audits and consulting engagements to drive efficiency and effectiveness in financial processes, business operations and major…
Added 3 hours ago
UO
Manager, Organizational Change Management
University of Alberta
Edmonton, AB
- Full-time
This competition is open to all applicants however; internal applicants will be given priority consideration based on minimum qualifications, or a combination of experience, skills, and…
Added 3 hours ago
T
Senior Group Manager, Finance Governance & Controls (Capital Markets)
TD
Toronto, ON
- Full-time
The Finance Governance & Controls (G&C) Team within the Controller & Chief Accountant's Department supports in fulfilling controllership and oversight and is responsible for governing,…
Added 3 hours ago
SE
Manager, Tax Compliance
Suncor Energy
Calgary, AB
- Full-time
Talent development programs: Internal mobility, succession planning, and employee training and development programs are just a few ways we’re dedicated to your development
Added 3 hours ago
J&
Senior Finance Manager, Surgery Canada
Johnson & Johnson Innovative Medicine
Markham, ON
- Full-time
We are searching for the best talent for a Senior Finance Manager, Surgery Canada to be in Markham, ON.
Added 4 hours ago
TO
Senior Accounting & Tax Consultant Canada – ERP Implementation (Consultant)
Talent Orbis | Executive Search and Leadership Consultancy Firm
Montreal, QC
- Contract
Guide the design of internal controls, protocols, and processes to ensure accurate financial and tax reporting.
Added 4 hours ago
TH
Director of Food And Beverage
Trail Hub
Whitby, ON
- Full-time
…systems and standards, develop leaders, manage labour and cost controls, improve reporting, and ensure Trail Hub consistently delivers an exceptional guest experience while achieving its…
Added 4 hours ago
CT
Asset Liability Management (ALM) Senior Financial Analyst
Canadian Tire Corporation
Oakville, ON · Toronto, ON
- Full-time
…division of Canadian Tire Bank (“CTB”) and will report to the Manager, ALM. As the Senior Financial Analyst, you will be accountable to perform high-quality reporting and analysis, and…
Added 6 hours ago
CO
Senior Manager, Anti-Money Laundering Advisor
Capital One
Toronto, ON
- Full-time
Oversee and support internal controls effectiveness and governance program
Added 6 hours ago
S
Gestionnaire, Comptabilité corporative et information financière
Sanimax
Montreal, QC
- Full-time
Reporting to the Corporate Controller, the Manager of Corporate Accounting and Financial Reporting provides hands-on support for corporate accounting, consolidation, financial reporting,…
Added 6 hours ago
EE
Commercial Services Analyst
Emera Energy
Halifax, NS
- Full-time
Ensure internal controls over data recording for which you are responsible to support, perform, or review are executed in accordance with the Company’s SOX program.
Added 7 hours ago
SI
Finance Manager
StoneRidge Insurance Brokers
Hamilton, ON
- Full-time
StoneRidge Insurance Brokers is seeking an experienced Financial Manager to oversee the financial management of our real estate portfolio and related entities. You’ll lead accounting…
Added 7 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 8 hours ago
WC
(CAN) Directs Store Delivery Associate
Walmart Canada
AB · Edmonton, AB
- Full-time
Works closely with the Operations Manager and Office Support Associate to identify and resolve receiving issues or discrepancies efficiently.
Added 8 hours ago
J
Automation Manager
JLL
Pitt Meadows, BC
- Full-time
We are seeking an experienced Automation Manager to design, develop, and implement automation control systems for industrial processes and warehouse distribution equipment. The role…
Added 8 hours ago
FC
Member Experience Representative
FirstOntario Credit Union
Hamilton, ON
- Full-time
…relating to business development as set forth by the Branch Manager at multiple…
Added 8 hours ago
W
(CAN) Directs Store Delivery Associate
Walmart
Edmonton, AB
- Full-time
Works closely with the Operations Manager and Office Support Associate to identify and resolve receiving issues or discrepancies efficiently.
Added 8 hours ago
W
customer service manager
Walmart
Hanover, ON
- Part-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 8 hours ago
S
Asset Protection Partner
sephora.com
Halifax, NS
- $25 to $30 CAD / hour
- Full-time
The Asset Protection Partner protects the assets of a store against theft, and works with the Leadership team to maintain operational controls to reduce shortage.
Added 8 hours ago
R
Manager, Financial Instruments & Securities Reporting
RBC
Toronto, ON
- Full-time
…Financial Reporting and Analysis, IFRS 9, Industry Knowledge, Internal Controls, International Financial Reporting Standards (IFRS), Knowledge Organization, Regulatory…
Added 8 hours ago
T
Audit Manager I, TD Securities (1151)
TD
Toronto, ON
- Full-time
Present objective and independent audit opinion on the adequacy of internal controls in accordance with established professional audit standards, including presentation of findings and…

BMO

Manager, Operations and Support, Private Wealth

Toronto, ON, Canada
FCP, Canada

$70,000.00 - $150,000.00 · Full-time

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Job details

Pay: $70,000.00 - $150,000.00
Job type: Full-time
Apply by: Oct 26, 2026
Experience: Typically 5 to 7 years of relevant experience in banking, wealth management, financial services, operations or a related environment.
Posting language: English
Posted: Oct 9, 2026

Original job description

Application Deadline:

10/25/2026

Address:

100 King Street West

Job Family Group:

Wealth Sales & Service

The Manager, Operations Support leads the Support Professional team responsible for delivering high-quality operational and administrative support to Private Banking professionals and clients. The role builds team capability, oversees day-to-day operational execution, manages risk and complex escalations, and ensures consistent adoption of Bank policies, processes and regulatory requirements. Through strong people leadership and partnership with Private Bankers, the Manager helps enable an effective operation and exceptional client experience.

Key Accountabilities

People Leadership & Development

Provides day-to-day leadership, coaching and direction to Support Professionals, setting clear expectations for service, operational execution, risk management and accountability.
Conducts regular performance, coaching and career-development discussions and recognizes strong performance and contributions.
Supports onboarding and training, ensuring employees receive practical experience and are able to independently perform critical responsibilities.
Identifies skill gaps and development opportunities and supports individual development, career progression and succession planning.
Builds an engaged, inclusive team environment and promotes knowledge sharing and collaboration.

Workload, Coverage & Operational Support

Coordinates team resources to maintain appropriate coverage and continuity of service while balancing operational and client priorities.
Monitors workload and capacity and helps the team effectively prioritize competing demands.
Identifies workflow gaps, bottlenecks and capacity concerns and works with stakeholders to resolve them.
Promotes consistent processes, service expectations and operating practices across the Support Professional team.

Complex Issues & Operational Escalations

Acts as an escalation point for complex, unusual or non-routine transactions and operational situations.
Provides guidance to Support Professionals and partners with Private Bankers and other stakeholders to resolve client-impacting issues.
Balances client needs with operational risk, Bank policy and regulatory requirements.
Engages and escalates matters to Compliance, Risk, Operations or other internal partners as appropriate.

Risk, Controls & Operational Quality

Monitors operational quality and identifies trends in errors, exceptions, audit findings and operational irregularities.
Identifies root causes and implements appropriate coaching, training or corrective actions to reduce recurring issues.
Uses operational reporting and dashboards to identify trends, knowledge gaps and areas requiring additional attention.
Reinforces adherence to Bank policies, procedures, operational controls and applicable regulatory requirements.

Policy, Regulatory & Change Management

Translates new or changing policies, procedures and regulatory requirements into clear, practical expectations for the Support Professional team.
Reinforces requirements through team communication, coaching, training and ongoing follow-up, addressing recurring knowledge or execution gaps.
Leads the team's adoption of new systems, processes, tools and operational programs, ensuring employees are prepared for implementation.
Supports pilots and new initiatives, provides feedback on operational impacts and monitors adoption following implementation.

Business Partnership & Client Experience

Builds strong working relationships between Support Professionals, Private Bankers and other key partners.
Clarifies roles, responsibilities and service expectations to support an effective partnership model.
Facilitates constructive feedback and helps resolve workflow, communication or partnership issues that may affect operational effectiveness or the client experience.
Identifies opportunities to strengthen processes, service consistency and overall operational execution.

Qualifications

Typically 5 to 7 years of relevant experience in banking, wealth management, financial services, operations or a related environment.
Demonstrated experience leading, coaching and developing employees.
Strong operational experience, including managing complex or non-routine client and transactional situations.
Strong understanding of operational risk, controls, policies and procedures within a regulated financial services environment.
Experience supporting or leading changes to systems, processes, policies or operating procedures.
Strong judgment, problem-solving and organizational skills with the ability to manage competing priorities.
Strong relationship-management and communication skills, with the ability to work effectively across business, operations, risk and compliance partners.
Ability to translate complex policies and operational requirements into clear, practical direction for employees.

Salary:

$70,000.00 - $150,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Manager leads a team of Support Professionals to deliver high-quality operational and administrative support to Private Banking clients. They are responsible for overseeing day-to-day execution, managing operational risk, and fostering strong partnerships with Private Bankers.

Requirements

Candidates typically require 5 to 7 years of experience in banking, wealth management, or financial services with a strong background in leadership and operational risk. Proficiency in managing complex transactional situations and translating regulatory requirements into practical team guidance is essential.

Skills

People leadership
Operational support
Risk management
Wealth management
Coaching
Regulatory compliance
Problem-solving
Relationship management
Change management
Financial services
Operational quality
Team development
Communication
Strategic planning
Conflict resolution

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Private Wealth
Operations Management
Banking
Wealth Management
Risk Management
Compliance
Operational Controls
Team Leadership
Performance Coaching
Regulatory Requirements
Client Experience
Financial Services
Change Management
Stakeholder Management
Operational Reporting
Workflow Optimization
Policy Implementation
Administrative Support
Succession Planning
Business Partnership

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