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Added 34 mins ago
Team Lead, Digital Channels
Enbridge
Toronto, ON · North York
Full-time
…evolution of customer experiences across web, mobile, chat and voice channels. You will guide a team of digital professionals, shape a multichannel roadmap, and work with partners across…
Added 50 mins ago
Communications Consultant
The City of Red Deer
Red Deer, AB
…regional reach of over 300,000, it’s a growing hub for business, services, and…
Added 1 hour ago
Gestionnaire de comptes techniques, Cloud Technical Account Manager - Montreal, ES-Public Sector-Canada
Amazon
Montreal, QC · ON
Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes including Automotive, Financial Services,…
Added 3 hours ago
Director, Operational Planning
York Region (The Regional Municipality of York)
Newmarket, ON
$168,725 to $198,450 CAD / year
Full-time
Reporting to the General Manager, Paramedic & Seniors Services, is responsible for the oversight of program planning and operational policy development for the branch including the…
Added 3 hours ago
Strategic Account Manager
Tipalti
Vancouver, BC
$105,000 to $130,000 CAD / year
We are looking for a Strategic Account Manager to further develop our relationships with existing customers. The Strategic Sales Account Manager will focus on prospecting into both our…
Added 3 hours ago
Strategic Account Manager
Tipalti
Toronto, ON
$105,000 to $130,000 CAD / year
We are looking for a Strategic Account Manager to further develop our relationships with existing customers. The Strategic Sales Account Manager will focus on prospecting into both our…
Added 4 hours ago
End User Services Manager, North America
Lumentum
Ottawa, ON · Canada - Ottawa (Bill Leathem)
Full-time
Position Title: End User Services Manager, North America
Added 4 hours ago
Technical Delivery Manager
Jolera
Toronto, ON
$100,000 to $130,000 CAD / year
Full-time
We are seeking a Technical Delivery Manager with deep enterprise infrastructure experience to lead the technical direction of a dedicated managed services pod based in Troy, Michigan. The…
Added 4 hours ago
Marketing Coordinator
Orillia Soldiers' Memorial Hospital Foundation
Orillia, ON
Full-time
…ensures all content is aligned with the Foundation’s brand, voice, and strategic…
Added 9 hours ago
BlackBerry Radar- Senior Manager, Strategic Accounts & Customer Success
BlackBerry
Toronto, ON · Waterloo, ON
Full-time
Set the standard for a seamless customer journey, from onboarding and implementation through adoption, renewal and expansion.
Added 13 hours ago
Senior Manager, AI Data Centre Operations, BC
Bell
Kamloops, BC
…solutions in areas such as IoT, Mobility/5G, Cloud, Cyber Security, Voice, Collaboration & Contact Centre and Internet & Private…
Added 18 hours ago
Program Manager, Full-Time
Taproot Community Support Services
Parksville, BC
Full-time
The Program Manager provides overall leadership and oversight of the program, ensuring high-quality, trauma-informed, culturally responsive, and harm reduction-based services. Working…
Added 18 hours ago
Casual On-Call OFA 3 Medic
Simpcw Resources Group
Kamloops 1, BC
…Medic to join our team. Reporting to the Medic and Security Manager, the OFA 3 Medic provides medical response services in support of projects and operations throughout Simpcw Territory and…
Added 19 hours ago
Senior Software Developer - Full Stack
Akkodis
Toronto, ON
Contract
…Modernization Project through the design, development, and implementation of cloud-native integration solutions on the OpenShift platform. The ideal candidate will have strong expertise in…
Added 21 hours ago
Registered Nurse, Medicine, Ridge Meadows Hospital
Fraser Health Authority
Pitt Meadows, BC
$41.42 to $59.52 CAD / hour
Part-time
You’ll thrive in a supportive environment where teamwork is valued, your voice is heard, and your contributions are recognized. Whether you're advancing your clinical skills or building…
Added 21 hours ago
Registered Nurse, Transition Line (Specialty Nursing) Ridge Meadows Hospital
Fraser Health Authority
Pitt Meadows, BC
$41.42 to $59.52 CAD / hour
Part-time
You’ll thrive in a supportive environment where teamwork is valued, your voice is heard, and your contributions are recognized. Whether you're advancing your clinical skills or building…
Added 21 hours ago
Registered Nurse, Medicine, Ridge Meadows Hospital
Fraser Health Authority
Pitt Meadows, BC
$41.42 to $59.52 CAD / hour
Part-time
You’ll thrive in a supportive environment where teamwork is valued, your voice is heard, and your contributions are recognized. Whether you're advancing your clinical skills or building…
Added 21 hours ago
Clubs and Associations Assistant (Temporary)
UFV SUS
Abbotsford, BC
Part-time
…Society manages the Student Union Building and facilitates services such as the UFV U-PASS, food services, and the student health and dental plan. SUS also provides support to an active…
Added 23 hours ago
Registered Nurse, Medicine, Ridge Meadows Hospital
Fraser Health Authority
Pitt Meadows, BC
$41.42 to $59.52 CAD / hour
Full-time
You’ll thrive in a supportive environment where teamwork is valued, your voice is heard, and your contributions are recognized. Whether you're advancing your clinical skills or building…
Added 23 hours ago
Senior Manager, AI Data Centre Operations, BC
Bell
Kamloops, BC
Full-time
…solutions in areas such as IoT, Mobility/5G, Cloud, Cyber Security, Voice, Collaboration & Contact Centre and Internet & Private…
Added 23 hours ago
Software Developer - Full Stack - Senior
Akkodis
Toronto, ON
Contract
Engagement Model: Professional Services Engagement – B2B (Incorporated Entities Only)
Added 23 hours ago
Associate Product Manager
Questrade Financial Group
Toronto, ON
…communicating progress transparently, and working with your manager to make smart implementation trade-offs and ship on…
Added 1 day ago
Financial Services Representative - Full Time
Meridian Credit Union
Windsor, ON
$50,000 to $53,000 CAD / year
Full-time
As our Financial Services Representative, you will be joining a team of highly engaged financial service professionals who are dedicated to providing an exceptional Member Experience. In…
Added 1 day ago
Let's Eat Program Facilitator
The Salvation Army in Canada
London, ON
Part-time
Working in partnership with participating elementary schools, volunteers, community partners, and London Community Services staff, the Program Facilitator delivers hands-on cooking and…
Added 1 day ago
Senior Team Leader, Concierge Guest Experience
AccorHotel
Moncton, NB
Full-time
Reports to: Concierge Guest Experience Manager

BMO

Manager, Product Modernization, Retail Insurance

Toronto, ON, Canada
YNG, Canada

Pay: $70,000.00 - $150,000.00
Job type: Full-time
Apply by: Oct 9, 2026
Posting language: English
Posted: Sep 25, 2026

Apply About employer

Applications open in a new tab.

Original job description

Application Deadline:

10/08/2026

Address:

250 Yonge Street

Job Family Group:

Customer Solutions

#bmoinsurance

As Manager, Product Modernization, you will support the evolution of BMO's retail insurance products through ongoing product enhancements, customer-focused improvements, and modernization initiatives. You will work across Retail Insurance, Actuarial, Personal Banking, frontline channels and delivery partners to design an offering that is relevant, differentiated and easy for customers and employees to navigate. From opportunity assessment through implementation, you will support the execution of the product enhancements and coordinated delivery across key stakeholders.

This is a high-visibility opportunity for a curious product thinker who can challenge the status quo, build momentum across teams and apply new capabilities to how product work gets done.

Key Accountabilities

Product Modernization & Market Intelligence

Identify, recommend and execute retail insurance product enhancement opportunities that support the product modernization roadmap, including changes to product features, coverage levels, limits, eligibility criteria and benefit structures.
Lead competitive market intelligence across Retail Insurance products and adjacent lending experiences, leveraging customer insights, sales feedback and global market trends to identify opportunities to strengthen product competitiveness and customer value.

Develop evidence-based recommendations and business cases for product enhancements, assessing customer value, commercial potential, investment requirements, trade-offs, risks, and implementation considerations.
Championing the thoughtful use of AI and emerging capabilities to accelerate market intelligence, uncover customer and product insights, and improve how modernization opportunities are evaluated and prioritized.

Partner with cross-functional stakeholders to support implementation and delivery of approved product enhancements and modernization initiatives.

Customer, Sales & One Client Experience

Bring the voice of the customer and frontline into product design through research, feedback loops and experience validation across the end-to-end journey.

Partner with Actuarial, Personal Banking lending teams, distribution leaders and customer-facing channels to connect lending and insurance experiences in support of One Client.

Commercial, Analytical & Digital Mindset

Partner with key stakeholders to assess the expected benefits, investment requirements and delivery effort of product opportunities, helping prioritize the modernization roadmap and support funding conversations.
A forward-looking digital mindset, with the curiosity and judgment to identify where AI and automation can strengthen product insights, decision-making and team efficiency.

Cross-Functional Leadership & Delivery

Act as a key business partner for Retail Insurance product modernization initiatives, connecting product direction, customer outcomes, commercial priorities and delivery decisions.

Mobilize partners across Retail Insurance, Personal Banking, User Experience, Technology, Operations, Business Enablement, Compliance, Risk and Legal.

Qualifications

5 or more years of relevant experience in product management, product modernization, business transformation, financial services, banking or insurance.

Strong product knowledge and experience with creditor insurance, lending or related financial services are assets.

University degree in Business, Commerce, Finance, Economics, Insurance or a related discipline, or an equivalent combination of education and experience, is an asset.

Why Join Us

This is an opportunity to shape a high-impact product modernization agenda at the intersection of insurance, lending and customer experience. You will have broad enterprise exposure, meaningful influence over the future Retail Insurance product offering and the chance to deliver visible outcomes for customers, frontline teams and the business.

Our Culture & Values

At BMO, we are driven by a shared purpose: Boldly Grow the Good in business and life. We invest in our people, support continuous learning and foster an inclusive environment where everyone can thrive. Join us and make a meaningful impact for our customers and communities.

Salary:

$70,000.00 - $150,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The manager will lead the modernization of retail insurance products by identifying enhancement opportunities and leveraging market intelligence to improve competitiveness. They will partner with cross-functional teams to implement these initiatives while integrating AI and customer feedback into the product design process.

Requirements

Candidates must have at least 5 years of experience in product management, business transformation, or financial services. A university degree in a relevant field such as Business, Finance, or Economics is considered an asset.

Skills

Product management
Product modernization
Business transformation
Financial services
Creditor insurance
Market intelligence
Business case development
Stakeholder management
AI integration
Customer insights
Data analysis
Project delivery
Strategic planning
Cross-functional leadership
Digital mindset

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Product Modernization
Retail Insurance
Actuarial
Personal Banking
Market Intelligence
Business Case
Artificial Intelligence
Automation
Customer Experience
Creditor Insurance
Lending
Product Roadmap
Stakeholder Engagement
Compliance
Risk Management
User Experience
Digital Transformation
Financial Services
Product Strategy
Data-driven Decision Making

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