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Added 6 mins ago
RM
M.L.T. Charge - Quality
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
…patients, visitors, laboratory, and hospital personnel in a professional and congenial manner at all…
Added 6 mins ago
OA
Reception Associate - OpenRoad Audi Boundary
OpenRoad Auto Group
Burnaby, BC
- Full-time
…a shared vision to become the national automotive leader in customer experience. As one of “Canada’s Best Employers” and “Best Managed Companies”, we are looking for team players who are…
Added 6 mins ago
SD
Regulated Pharmacy Technician, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Sudbury, ON
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 6 mins ago
SD
Pharmacist, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Gananoque, ON
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 6 mins ago
T
Learning & Development Manager
Takeda
Toronto, ON · CAN - Toronto Head Office
- Full-time
Omnichannel engagement and future readiness: building omnichannel customer engagement (OCE) competencies and digital dexterity so our teams feel confident and equipped to deliver a…
Added 6 mins ago
T
Insights & Analytics Manager
Takeda
Toronto, ON · CAN - Toronto Head Office
- Full-time
…organization, turning commercial, CRM, omnichannel, market, and customer data into insight that shapes how brand plans are executed locally and informs annual planning through patient and…
Added 6 mins ago
W
(CAN) Asset Protection Associate
Walmart
Calgary, AB
- Full-time
The Asset Protection Associate plays a key role in creating and maintaining a safe, secure, and professional store environment for customers, associates, visitors, and vendors. By following…
Added 6 mins ago
W
(CAN) Asset Protection Associate
Walmart
Windsor, ON
- Full-time
The Asset Protection Associate plays a key role in creating and maintaining a safe, secure, and professional store environment for customers, associates, visitors, and vendors. By following…
Added 6 mins ago
BN
Part-time Sales Associate/Eyewear Stylist - Hillcrest Mall
Bailey Nelson
Richmond Hill, ON
- Part-time
You bring your previous customer experience and use your excellent communication skills to help your customers meet their needs.
Added 6 mins ago
Housekeeper- Remote Lodge, WAWA, ON
Aramark
Wawa, ON
…cleaning up to 40+ rooms per day. Successful candidates will have professional residential and commercial cleaning…
Added 21 mins ago
AC
Cook
Aramark Canada
Winnipeg, MB
- Full-time
Maintains excellent customer service and positive demeanor towards guests, customers, clients, co-workers, etc.
Added 21 mins ago
TU
Programmer Analyst II
The University of British Columbia
Vancouver, BC
- $8,810.92 to $13,202.5 CAD / month
- Full-time
…employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and…
Added 21 mins ago
A
Production Assistant
ADM
Windsor, ON
- Full-time
…facility that operates around the clock, 365 days per year. The experience begins with on-the-job training through observation and typically progresses to full responsibility for a…
Added 21 mins ago
S
Optometrist Ownership
Specsavers
AB · Alberta, Canada
- Full-time
Connect with Peers: Experience clinical and professional development opportunities with a global network of optometrists to share ideas on the Optometry Steering Group, keep up to date on…
Added 21 mins ago
LV
SALES ASSOCIATE-EN
La Vie En Rose
Saguenay, QC · Chicoutimi, QC
- Part-time
…feel their best! Join our dynamic team to start a stimulating professional career in a committed and constantly evolving…
Added 21 mins ago
LV
SALES ASSOCIATE-EN
La Vie En Rose
Montreal, QC
- Part-time
…feel their best! Join our dynamic team to start a stimulating professional career in a committed and constantly evolving…
Added 21 mins ago
CR
Senior Payroll Administrator
Canadian Red Cross
Canada
- Full-time
…collaborates with HR, finance, other departments, vendors and professional associations to resolve payroll-related issues, provide exceptional service to employees, and support the…
Added 21 mins ago
S
Optometrist Ownership
Specsavers
AB · Alberta, Canada
- Full-time
Connect with Peers: Experience clinical and professional development opportunities with a global network of optometrists to share ideas on the Optometry Steering Group, keep up to date on…
Added 21 mins ago
FF
E2E French Fry Applications Specialist
FPS Food Process Solutions Corporation
Charlottetown, PE
- Full-time
Review and interpret customer requirements, client bid packages, scope information and drawings.
Added 21 mins ago
FH
Simulation Operations Specialist - Operations Centre
Fraser Health Authority
Surrey, BC
- $35.36 to $50.83 CAD / hour
- Full-time
Establishes and maintains professional relationships with internal and external stakeholders (e.g. simulation equipment manufacturers, IMIT, health care professionals, provincial networks)…
Added 21 mins ago
MT
Class 1 Switch Driver - $1,500 Sign-On Bonus
Midland Transport
Corner Brook, NL
- Full-time
Midland Transport Limited is currently seeking a professional Class 1 Night Switch Driver for a Pin-to-Pin Switch Run based out of Corner Brook, NL.
Added 21 mins ago
V|
Associate EI&C Engineer
Veolia | North America
Oakville, ON
- Full-time
cross-functional engineering team executing custom project designs, meeting customer expectations,
Added 21 mins ago
CC
Specialist, Retention - Hybrid
Cogeco Connexion
Hamilton, ON
- Full-time
…disconnect Cogeco services. Your main objective is to resolve customer issues, maximize retention and sales opportunities, and provide high-quality, professional service in a timely manner.…
Added 21 mins ago
LM
Immunologist-Allergist
Lacroix Médecine Privée
Quebec, QC
- Full-time
Do you want to enhance your practice in an environment that values your expertise, while maintaining the flexibility necessary for your current professional activities?
Added 21 mins ago
UI
Automotive Parts Specialist
UAP Inc.
Calgary, AB
- $21.6 to $28.8 CAD / day
- Full-time
…country; we also help keep Canadians moving forward. We have the experience and strength of our 100-year legacy and our 5000 colleagues have the desire to always do better for our…

BMO

Manager, Salesforce Innovation & Enablement

Toronto, ON, Canada
BMOPLACE, Canada

$55,500.00 - $120,000.00 · Full-time

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Job details

Pay: $55,500.00 - $120,000.00
Job type: Full-time
Apply by: Nov 14, 2026
Experience: Typically between 4 - 6 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Posting language: English
Posted: Oct 27, 2026

Original job description

Application Deadline:

11/13/2026

Address:

33 Dundas Street West

Job Family Group:

Customer Shared Services

The Manager, Salesforce Innovation & Enablement is required to maintain and manage core responsibilities related to all salesforce innovations to support business growth including marketing and social media activities. The role provides efficient and accurate handling of requests and transactions in a professional and timely manner. Ensures all required policies, guidelines and standards are met as they provide service to BMO customers. Includes a mix of customer service and customer fulfillment activities.

Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.
Provides advice and guidance to assigned business/group on implementation of solutions.
Helps determine business priorities and best sequence for execution of business/group strategy.
Conducts independent analysis and assessment to resolve strategic issues.
Builds effective relationships with internal/external stakeholders.
Ensures alignment between stakeholders.
Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
Builds change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.
Leads or participates in defining the communication plan designed to positively influence or change behaviour; develops tailored messaging; and identifies appropriate distribution channels.
Resolves problems as required to support effective business operations.
Leads/participates in the design, implementation and management of core business/group processes.
Identifies business needs, designs/develops tools and training programs; may include delivery of training to audiences.
Acts as the day to day contact for vendors; supports the implementation, maintenance, and sustainment of vendor solutions.
Supports the development of tools and delivery of training focused on delivering business results, with a primary focus in marketing and social media.
Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting.
Provides customer service by responding to general questions via phone, mail or fax in a timely and professional manner; includes acting as a main point of contact for certain customer requests.
Refers more complex and specific requests, questions or issues as required.
Gathers additional documentation from the customer and/ or internal/external stakeholders to ensure all required information is available to fulfill client requests.
Recommends workflow improvements to deliver a more efficient operation.
Manages all approvals and documentation to ensure that records are maintained in a proper manner.
Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
Exercises judgment to identify, diagnose, and solve problems within given rules.
Works independently on a range of complex tasks, which may include unique situations.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

Typically between 4 - 6 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Marketing and social media experience preferred.
Technical proficiency gained through education and/or business experience.
Verbal & written communication skills - In-depth.
Collaboration & team skills - In-depth.
Analytical and problem solving skills - In-depth.
Influence skills - In-depth.
Data driven decision making - In-depth.

Salary:

$55,500.00 - $120,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Manager, Salesforce Innovation & Enablement is responsible for managing Salesforce innovations to support business growth, including marketing and social media activities. The role involves developing solutions, managing stakeholder relationships, and leading change management initiatives to ensure efficient business operations.

Requirements

Candidates typically require 4-6 years of relevant experience and a post-secondary degree in a related field. Strong analytical, communication, and influence skills are essential, with a preference for experience in marketing and social media.

Skills

Salesforce
Marketing
Social media
Change management
Stakeholder management
Data analysis
Communication
Problem solving
Collaboration
Vendor management
Process improvement
Training development
Strategic planning
Risk management
Customer service

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Salesforce
Innovation
Enablement
Marketing
Social Media
Change Management
Stakeholder Management
Data Analysis
Vendor Management
Risk Management
Customer Service
Process Improvement
Business Strategy
Communication
Training
Reporting
Workflow
Financial Services
BMO

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