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Added 11 mins ago
GE
Team Leader - Assistance Services
Global Excel Management
Montreal, QC · Sherbrooke, QC
- Other
Lead and develop a team of Customer Service Representatives by providing coaching, training, performance feedback, and career development opportunities, while fostering open and ongoing…
Added 11 mins ago
D
Assistant Manager, Market Development
Desjardins
Saint-Jérôme, QC · Laval, QC · Service Signature Laval-Laurentides
- Full-time
Ensure the quality of services and business relationships, and manage the member/client experience
Added 11 mins ago
CC
Retail Shift Leader
Canna Cabana
Calgary, AB · Beltline, Calgary, AB
- Full-time
Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
Added 11 mins ago
Chief Software Architect - Marine & Power Control Systems
L3Harris Technologies
Montreal, QC
…reliable next-generation platforms. The successful candidate will lead the convergence of technologies across product lines while enabling advanced capabilities such as digital twins,…
Added 11 mins ago
C
Mobile Mortgage Advisor (Durham Region, ON) - 100% Commission
CIBC
ON
- Full-time
Business Development, Client Service, Community Connections, Customer Experience (CX), Group Problem Solving, Mortgage Documentation, Mortgage Lending, Mortgage Process
Added 11 mins ago
GT
Manager, IT Vendor Performance & IT Audit
Greater Toronto Airports Authority
Toronto, ON
- Full-time
…global hub airport, a global leader in airport performance, customer care and sustainability. Together with our partners, approximately 2,100 GTAA employees are working to create a…
Added 11 mins ago
CR
Transload Operator
Cando Rail & Terminals
Blackfalds, AB
- Full-time
…various products and commodities. Working in a fast-paced, customer-oriented environment, the incumbents must work well in teams to maximize efficiency and safety, while demonstrating a…
Added 11 mins ago
CR
L'opérateur de transbordement
Cando Rail & Terminals
Montréal-Est, QC · Montreal, QC
- Full-time
Expérience antérieure comme opérateur de transbordement idéal
Added 11 mins ago
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Commercial Trainer
Canadian North
Iqaluit, NU
- Full-time
Experience the North - Adventure meets purpose
Added 11 mins ago
A
Welder- Ballistic Welder Certified
Arrow
Stratford, ON
- Full-time
…providing innovative design, quality craftsmanship, and exceptional customer…
Added 11 mins ago
D
Senior Manager, Data Analytics
Docebo
Remote, Canada
- $121,700 to $162,300 CAD / year
- Full-time
- Remote
…leaders across North America and EMEA. This is your chance to lead an innovative analytics function, champion data-driven decision-making, and directly shape the future of a global,…
Added 11 mins ago
B
Mortgage Specialist
BMO
Moncton, NB
- Full-time
…national partnerships and/or creates local partnerships to lead discussions about home financing…
Added 11 mins ago
B
Digital Operations Manager, Global Asset Management
BMO
Toronto, ON · FCP
- Full-time
…reaches them. And you'll hold our agencies to a high standard and lead the push to modernize how we operate through automation and…
Added 11 mins ago
B
Manager, Strategic Programs and Partnerships
BMO
Toronto, ON · BMOPLACE
- Full-time
…for advancing key strategic initiatives that support client experience, digital transformation, risk management, and portfolio performance within Home Financing. Reporting to the Senior…
Added 11 mins ago
B
Personal Banker
BMO
Markham, ON
- Full-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 11 mins ago
AW
District Sales Manager-Eastern Ontario
Arterra Wines Canada
ON · Field Office - ON
- Full-time
…distribution. Supervises activities of sales force including customer service, training, and preparation of sales forecasts and expense estimates. Spends time in the field working within…
Added 11 mins ago
EC
Head of Engineering & Software Development
E+E Consulting
Montreal, QC
- Full-time
Experience supporting SOC 2, cybersecurity, customer assessments, or other compliance initiatives.
Added 11 mins ago
FB
Assistant Chef Manager
Farm Boy Inc.
London, ON
- From $21 CAD / hour
- Full-time
Deliver warm, confident, and engaging customer service that reflects Farm Boy’s commitment to the best fresh shopping experience.
Added 11 mins ago
FB
Assistant Produce Manager
Farm Boy Inc.
Ottawa, ON
- Up to $21 CAD / hour
- Full-time
Deliver warm, confident, and engaging customer service that reflects Farm Boy’s commitment to the best fresh shopping experience.
Added 11 mins ago
FB
Assistant Service Manager
Farm Boy Inc.
Ottawa, ON
- From $21 CAD / hour
- Full-time
Deliver outstanding customer service while supporting Farm Boy’s vision of the best fresh shopping experience.
Added 11 mins ago
JE
Production Shift Leader
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Stratford, ON · Canada - PM Stratford (General)
- Full-time
Lead production activities with clear priorities around safety, quality, delivery, and productivity
Added 11 mins ago
A
Assistant Front Office Manager
AccorHotel
Calgary, AB
- Full-time
…river floating down the Canadian Rockies glacier fed Bow River. Experience the many sides of our beautiful city at Sheraton Suites Calgary Eau…
Added 11 mins ago
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Golf Leadership Opportunities - Springs/Summer 2027
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Golf Guest Service Assistant Manager - oversees the daily flow of golf operations, ensuring a memorable guest experience through effective leadership, on-course service, and seamless…
Added 11 mins ago
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Housekeeping Operations Manager
AccorHotel
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- Full-time
Experience luxury, adventure, and the great outdoors at Fairmont Jasper Park Lodge - where the stunning Canadian Rockies are your backyard. Take your career to new heights while surrounded…
Added 11 mins ago
TC
Retail Customer Service Coordinator Full Time Winners/Homesense- Penticton Mall
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BMO

Manager, Strategic Programs and Partnerships

Toronto, ON, Canada
BMOPLACE, Canada

$70,000.00 - $150,000.00 · Full-time

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Job details

Pay: $70,000.00 - $150,000.00
Job type: Full-time
Apply by: Nov 30, 2026
Experience: 5–7 years of relevant experience in financial services, strategic programs, operations, risk management, or transformation roles.
Posting language: English
Posted: Nov 9, 2026

Original job description

Application Deadline:

11/29/2026

Address:

33 Dundas Street West

Job Family Group:

Business Management

Job Description

The Manager, Strategic Programs & Partnerships is responsible for advancing key strategic initiatives that support client experience, digital transformation, risk management, and portfolio performance within Home Financing. Reporting to the Senior Manager, Strategic Programs & Partnerships, this role supports strategic planning and portfolio management, applies data analysis to generate insights that inform decisions, manages risk and vendor outcomes, and partners with frontline and operational teams to translate strategy into scalable, compliant, and customer-centric solutions. Partnering with Operations, Risk Management, Fraud, Real Estate Secured Lending, BrokerEdge.

External Partners - Default Insurers, Title Insurance and Collateral Management partners.

Key Accountabilities

Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.
Ensures alignment between values and behaviour that fosters diversity and inclusion.
Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.
Manage partner relationships, ensuring partners support BMO Home Financing policy and customer experience and deliver against contracted outcomes.
Partner with business and operations teams to enhance end-to-end customer journeys through simplification, automation, and process redesign.
Identify efficiencies in reporting, analytics, and operational outputs to support data-driven decision-making.
Support the development and implementation of new partner strategic projects, coordinating with other Lines of Business as necessary.
Lead program governance, including planning, status reporting, and decision support, and act as a 1st Line of Defence (LOD) execution leader by embedding controls, monitoring compliance, and supporting regulatory, internal and default insurer audits.
Own the review of regulatory and policy changes, assessing impacts and supporting implementation across business units, and translating them into opportunities to reduce friction for the frontline and customers.
Partner with Procurement, Legal, and Risk teams, and other internal stakeholders to support onboarding, renewals, and performance assessments.
Build strong relationships with internal and external stakeholders, including Operations, Risk, Technology, Legal, and Compliance.
Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
Works independently and regularly handles non-routine situations.
Broader work or accountabilities may be assigned as needed.

Qualifications

5–7 years of relevant experience in financial services, strategic programs, operations, risk management, or transformation roles.
Strong analytical, communication, and problem-solving skills.
Experience in data analysis and reporting, with the ability to turn data into clear insights and recommendations.
Experience in strategic analysis, planning, and portfolio management.
Proven ability to build and manage partnerships, including vendors and third-party relationships.
Demonstrated experience delivering complex initiatives across multiple stakeholders.
Working knowledge of risk, compliance, and control environments within financial services.
Client-centric thinking.

Salary:

$70,000.00 - $150,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The manager is responsible for advancing strategic initiatives in home financing, including portfolio management, risk oversight, and vendor performance. They will partner with cross-functional teams to drive process improvements, automation, and customer-centric solutions while ensuring regulatory compliance.

Requirements

Candidates must have 5–7 years of experience in financial services, strategic programs, or risk management. Strong analytical, communication, and stakeholder management skills are required to lead complex initiatives and translate data into actionable insights.

Skills

Strategic planning
Portfolio management
Data analysis
Risk management
Vendor management
Process redesign
Regulatory compliance
Financial services
Stakeholder management
Business transformation
Reporting
Client experience
Project governance
Automation
Communication skills
Problem-solving

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Strategic Programs
Partnerships
Home Financing
Digital Transformation
Risk Management
Portfolio Performance
Data Analysis
Vendor Outcomes
Operations
Fraud
Real Estate Secured Lending
BrokerEdge
Default Insurers
Title Insurance
Collateral Management
Compliance
Regulatory Audits
Procurement
Legal
Technology
Business Management
Customer Journey
Automation
Process Redesign
1st Line of Defence
Strategic Planning
Financial Services
Stakeholder Engagement
Performance Assessment
Client-centric

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