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Added 1 min ago
CB
Baker- Part-Time- Stratford Mall
COBS Bread
Stratford, ON
- Part-time
…product, the development of our people, and our warm and friendly customer…
Added 31 mins ago
SD
Pharmacist, Hourly Part Time Day
Shoppers Drug Mart
Toronto, ON
- Part-time
Commitment to providing exceptional customer service
Added 31 mins ago
LC
Floral Department Manager Full Time Day
Loblaw Companies Limited
Hamilton, ON
- Full-time
…staff, store cleanliness and above all, superior, friendly customer service. If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a…
Added 31 mins ago
TA
SALES LEAD - PART TIME - CALL IT SPRING
The Aldo Group Inc / Le Groupe Aldo Inc.
Ottawa, ON
- Part-time
Reporting to the Store Manager, the Part-Time Sales Lead plays a key role in driving results and supporting the team. You lead by example by helping hit sales targets, coaching associates,…
Added 46 mins ago
FL
Gérant de magasin / Store Manager
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- Full-time
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Added 1 hour ago
CB
Sales Assistant- Part-Time- White Oaks Mall
COBS Bread
London, ON
- Part-time
…product, the development of our people and our warm and friendly customer…
Added 1 hour ago
CB
Baker - Full-Time with Benefits- Stratford Mall
COBS Bread
Stratford, ON
- Full-time
…product, the development of our people and our warm and friendly customer…
Added 1 hour ago
SD
Pharmacist, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Calgary, AB
- Full-time
Commitment to providing exceptional customer service
Added 2 hours ago
SD
Pharmacist, Hourly Part Time Day
Shoppers Drug Mart
Calgary, AB
- Part-time
Commitment to providing exceptional customer service
Added 2 hours ago
W
(CAN) Front End Checkout Team Associate
Walmart
Toronto, ON
- Part-time
7.Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 2 hours ago
HP
Store Lead Generation Representative
Hydra Pure Group
Niagara Falls, ON
- Full-time
Previous retail, customer service, or promotional experience is an asset, but not required!
Added 6 hours ago
TC
Assistant Store Manager in Training Winners Totem Mall
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- Full-time
…including merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving, with a strong focus on minimizing shrink and…
Added 8 hours ago
SD
Pharmacist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Mississauga, ON
- Part-time
Commitment to providing exceptional customer service
Added 8 hours ago
LC
Apparel Department Manager Part Time Day
Loblaw Companies Limited
Embrun, ON
- Part-time
- Exceptional customer service skills with a talent for building customer loyalty
Added 8 hours ago
LM
Department Manager
La Maison Simons
BC · Park Royal South
- Full-time
Lead & Inspire: Lead and coach associates, empowering them to enhance their service one customer at a time. As a key leader, you’ll ensure that employees are equipped and motivated to…
Added 8 hours ago
SI
Keyholder
SNDL Inc.
AB · Value Buds Chappelle Commons
- Part-time
Previous retail, customer service, or hospitality experience
Added 8 hours ago
TT
Retail store Coordinator
The TJX Companies, Inc.
Surrey, BC
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 8 hours ago
CC
Retail Shift Leader
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- Part-time
Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
Added 9 hours ago
Back of House Manager
JD Sports / Livestock / Size?
Winnipeg, MB
We are seeking a highly organized, detail-oriented, and performance-driven Back of House Manager to lead all stockroom and back-of-house operations in a fast-paced, lifestyle and…
Added 10 hours ago
Retail Sales Associate
Fire & Flower Inc.
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The Retail Sales Associate, under the direction of the Retail Experience Lead, is primarily responsible for greeting customers and providing guidance on where they may find items within the…
Added 10 hours ago
PC
Salesforce Platform Owner
Parkland Corporation
Calgary, AB
- Full-time
…annually to approximately 11,000 Sunoco and partner-branded retail locations, as well as independent dealers and commercial…
Added 10 hours ago
PC
Salesforce Platform Owner
Parkland Corporation
Calgary, AB
- Full-time
…annually to approximately 11,000 Sunoco and partner-branded retail locations, as well as independent dealers and commercial…
Added 11 hours ago
Business Development Manager, Ontario - Maintenance Industry
United Services Group
Ajax, ON · Brampton, ON · Guelph, ON · Kitchener, ON · Mississauga, ON · Toronto, ON
Actively receive, respond, and manage customer concerns and requests within United service standards.
Added 11 hours ago
A&
Key Lead - CF Masonville Place, Abercrombie & Fitch
Abercrombie & Fitch Co.
London, ON
- Part-time
The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and…
Added 11 hours ago
K
Assistant Store Manager - West Edmonton Mall
Knix
AB · Edmonton, AB
- $55,000 to $60,000 CAD / year
- Full-time
…reach over 3 million customers through our online stores, Knix retail locations across North America and channels such as wholesale and Amazon. We are revolutionizing the apparel industry…

BMO

Mortgage Specialist

Vancouver, BC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Oct 31, 2026
Experience: Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Posting language: English
Posted: Sep 24, 2026

Original job description

Application Deadline:

10/30/2026

Address:

2601-2609 Granville Street

Job Family Group:

Retail Banking Sales & Service

Join BMO – imagine the possibilities. Are you looking for a chance to let your entrepreneurial spirit shine and turn potential into performance with great earning possibilities? Becoming a BMO® Mortgage Specialist can offer you all that and much more. Expect to fill an important and rewarding role – helping customers make their dream of home ownership a reality. You will be provided with industry-leading training and support and will be able to build your existing referral network with our competitive referral programs to achieve your full potential.

Cultivates, builds, and manages relationships with a referral network to build a pipeline of new mortgage business and increase BMO’s share of the home financing market. Actively identifies sales opportunities and refers to BMO colleagues as appropriate. Develops and executes effective marketing and sales programs to drive business results. Follows corporate policies, operating directives, legal and regulatory requirements.

Proactively contacts referral and origination sources identified through the creation of national partnerships and/or creates local partnerships to lead discussions about home financing solutions.
Assists with the implementation of targeted marketing programs, promotions, and other initiatives.
Actively searches for cross-sell and up-sell opportunities for positioning to the branch to achieve individual sales and profitability goals.
Supports the delivery of targeted marketing programs, promotions, and other initiatives.
Seeks opportunities to expand network by obtaining referrals and originations from existing relationships.
Establishes and enhances the Bank’s community presence by participating in trade shows, conferences, and related events.
Serves a customer advocate during application and processing activities.
Completes onboarding activities as required.
Delivers exceptional customer service that builds trust through expertise, responsive service, and support.
Guides customers throughout mortgage application and processing activities.
Partners with branch teams to properly hand off customers, finalize mortgage documentation, and refer customers with non-mortgage needs.
Resolves or escalates issues to meet customer expectations and ensures funds are advanced in a timely manner.
Provides customers with friendly, courteous, and professional service in response to queries and requests to identify client needs for banking products (e.g. everyday banking, lending, and investment) and refer to appropriate BMO partners.
Stays abreast of consumer needs, industry trends, best practices, and the regulatory requirements, policies, and procedures for mortgage products and services.
Addresses customer service issues according to established parameters, escalating persistent or complex matters to more senior staff or other departments for resolution.
Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.
Provides advice and guidance to assigned business/group on implementation of solutions.
Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.
Helps determine business priorities and best sequence for execution of business / group strategy.
Conducts independent analysis and assessment to resolve strategic issues.
Liaises with various BMO teams and customers to ensure satisfactory completion and/or fulfillment of the home financing application.
Documents updates in BMO’s internal systems to ensure employees have access to the status of outstanding customer opportunities, transactions, and problems / issues.
Analyzes data and information to provide insights and recommendations.
Gathers and formats data into regular and ad-hoc reports and dashboards.
Provides input into the planning and implementation of operational programs.
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Organizes work information to ensure accuracy and completeness.
Engages with referral network to create strong relationships that generate referrals and mortgage originations for clients requiring real estate lending solutions.
Completes all necessary transactions in compliance with guidelines and other requirements to maintain operational integrity.
Focus may be on a business/group.
Thinks creatively and proposes new solutions.
Exercises judgment to identify, diagnose, and solve problems within given rules.
Works mostly independently.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
If a Credit Qualifiable job, Credit Qualifications and associated credit knowledge and skills according to the credit portfolio requirements and qualification standards.
In-depth understanding of the mortgage lending process and applicable regulatory requirements.
Strong interpersonal, sales, customer service, and negotiation skills.
Expert knowledge of self-management and teamwork, personal lending, relationship sales and management.
Functional knowledge of personal banking, investments, trust services, business and commercial lending, and cash management.
Strong knowledge of the broader real estate industry and mortgage market.
Strong negotiation skills.
Specialized knowledge from education and/or business experience.
Verbal & written communication skills - In-depth.
Collaboration & team skills - In-depth.
Analytical and problem solving skills - In-depth.
Influence skills - In-depth.

Salary:

Pay Type:

Commission

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Mortgage Specialist cultivates and manages referral networks to generate mortgage business while providing exceptional customer service throughout the application process. They also collaborate with branch teams to identify cross-sell opportunities and ensure all transactions comply with regulatory requirements.

Requirements

Candidates must have 3-5 years of relevant experience and a post-secondary degree in a related field. Strong interpersonal, sales, and negotiation skills are required, along with an in-depth understanding of the mortgage lending process.

Skills

Mortgage lending
Relationship management
Sales
Customer service
Negotiation
Financial analysis
Business development
Networking
Risk management
Personal banking
Investment knowledge
Communication
Problem solving
Teamwork
Data analysis
Regulatory compliance

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Mortgage Specialist
Retail Banking
Home financing
Referral network
Sales programs
Regulatory requirements
Customer advocacy
Cross-sell
Up-sell
Risk Management Framework
Credit qualifications
Personal lending
Commercial lending
Cash management
Real estate industry
Data analysis
Reporting
Dashboards
Strategic initiatives
Stakeholder management

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