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Added 18 mins ago
WS
Business Support Specialist - Bilingual - (Fixed Term Until February 2, 2027)
WCG Services
Ottawa, ON
- Full-time
Like WCG, you believe in the power of work, As a Business Support Specialist you'll play an integral role in supporting the team with a range of responsibilities including the coordination…
Added 49 mins ago
FC
Green - Quality Assurance Specialist
FuntoNetwork Consulting
Ottawa, ON
- $65 to $139 USD / hour
- Contract
Client / Source: Department of Canadian Heritage
Added 49 mins ago
C
Change Management Analyst
CGI
Toronto, ON
- Full-time
We are seeking a Change Management Specialist who ensures that both business and technology changes are effectively translated into operational success, with a strong focus on the people…
Added 1 hour ago
NK
chef
Nana's Kitchen & Hot Sauces Ltd.
Surrey, BC
- Full-time
Supervise activities of specialist chefs, chefs, cooks and other kitchen workers
Added 1 hour ago
CP
Clinical Psychologist
Cheswold Park Hospital
Halifax, NS
- Part-time
We are a specialist NHS Foundation Trust that provides community, mental health and learning disability services for the people of Barnsley, Calderdale, Kirklees and Wakefield. We also…
Added 2 hours ago
RB
Mortgage Specialist
Royal Bank of Canada
Montreal, QC
- Full-time
…within the community and realtors’ offices. Further, you build client loyalty through your keen desire to provide exceptional and personalized service, while your proven motivation and…
Added 2 hours ago
AP
Spécialiste thérapeutique, Santé des femmes – Estrie, Mauricie & Est du Québec
Astellas Pharma
Quebec, QC
- Full-time
Therapeutic Specialist, Women’s Health – Quebec Reve Nord / Mauricie
Added 2 hours ago
R
Mortgage Specialist- EN
RBC
Montreal, QC
- Full-time
…within the community and realtors’ offices. Further, you build client loyalty through your keen desire to provide exceptional and personalized service, while your proven motivation and…
Added 2 hours ago
R
Field Service Implementation Representative - Quebec
Roche
Quebec, QC · Canada DIA Field-Quebec
- Full-time
…vous comprenez l’importance de nos solutions pour l’expérience client et les soins aux patients. Votre passion pour la résolution de problèmes et la satisfaction de la clientèle s’appuie…
Added 2 hours ago
P
Canada Technology Consulting - Business Platform Transformation Senior Director
Protiviti
Toronto, ON · Vancouver, BC
- Full-time
The Technology Consulting Practice is seeking a Senior Director to join our growing team and lead client transformation across the Quote to Cash ecosystem, including Configure, Price, Quote…
Added 3 hours ago
SG
Commercial Specialist, Gas & Power Insights
S&P Global
Toronto, ON
- Full-time
The Role: Commercial Specialist, Gas & Power Insights
Added 3 hours ago
P
Building Automation Specialist / Senior Automation Systems Technician (BAS007)
Potenco
Toronto, ON · Greater Toronto and Hamilton Area, ON
- Full-time
Our Client is seeking an experienced BAS Specialist / Senior Automation Systems Technician to support the engineering, configuration, commissioning, troubleshooting, service, and ongoing…
Added 3 hours ago
TG
Social Media Manager
The Global Diamond Broker
Vancouver, BC
- Full-time
…into compelling content, a recognizable brand, and qualified client…
Added 3 hours ago
FH
Community Health Nurse - Licensed Practical Nurse - Chilliwack
Fraser Health
Chilliwack, BC
- Full-time
…an interprofessional team in the management of an assigned client caseload including assessments, coaching, interventions, client care services and follow up to enable clients and their…
Added 3 hours ago
FP
Senior Estimator, Surrey, British Columbia
Facade People
BC · British Columbia, Canada
- Full-time
Our client is a vertically integrated commercial glazing fabricator and installer. They deliver curtain wall, window wall, storefront, and entrance systems on institutional, commercial, and…
Added 3 hours ago
ER
Reservations Specialist
Eldorado Resort
Kelowna, BC
- Full-time
Under the direction of the Reservations Manager, the Reservations Specialist will be the first point of contact for the guest in creating the perfect guest experience. In the role you will…
Added 3 hours ago
RH
Artificial Intelligence Specialist
Robert Half
Calgary, AB
- Contract
On behalf of our not-for-profit client, we’re looking for a hands-on AI Specialist to help organizations identify, build, and deploy practical AI solutions that create real business impact.
Added 3 hours ago
SC
Customs Compliance Specialist
Stoakley-Stewart Consultants Ltd.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Our client is a highly respected international logistics organization with a strong Canadian presence and a long history of helping businesses move goods with accuracy, care, and confidence.
Added 3 hours ago
KC
Customer Support Specialist
Kim Cosic Consulting Inc.
Vaughan, ON
- $23 to $27 CAD / hour
- Full-time
My client, a fast growing e-commerce fitness retailer, strives to provide exceptional customer experience across all customer touchpoints, especially when it comes to interactions with…
Added 3 hours ago
M
Manager, Tax
MNP
Toronto, ON
- Full-time
Lead multiple client facing engagement teams responsible for the completion of tax engagements
Added 3 hours ago
T
Counsel, M&A
TD
Toronto, ON
- Full-time
· Coordinate multidisciplinary legal support across specialist practice areas
Added 4 hours ago
LT
Stretch Specialist
Life Time Inc.
Mississauga, ON
- Full-time
Personal Training-Hourly Stretch Specialist are responsible for supporting all members in championing happier, and healthier lives by building and nurturing relationships. They will provide…
Added 4 hours ago
RB
Banking Advisor - Richmond Hill (Bilingual - Mandarin, Cantonese, or Russian)
Royal Bank of Canada
Richmond Hill, ON
- Full-time
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday…
Added 4 hours ago
RB
Banking Advisor - Vaughan
Royal Bank of Canada
Vaughan, ON
- Full-time
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday…
Added 4 hours ago
RB
Senior Specialist, CA Milvus Payment Processing
Royal Bank of Canada
Toronto, ON
- Full-time
At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has…

BMO

Mortgage Specialist

St. Catharines, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 1, 2026
Experience: Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Posting language: English
Posted: Oct 2, 2026

Original job description

Application Deadline:

10/31/2026

Address:

121 Lakeshore Road

Job Family Group:

Retail Banking Sales & Service

Join BMO – imagine the possibilities. Are you looking for a chance to let your entrepreneurial spirit shine and turn potential into performance with great earning possibilities? Becoming a BMO® Mortgage Specialist can offer you all that and much more. Expect to fill an important and rewarding role – helping customers make their dream of home ownership a reality. You will be provided with industry-leading training and support and will be able to build your existing referral network with our competitive referral programs to achieve your full potential.

Cultivates, builds, and manages relationships with a referral network to build a pipeline of new mortgage business and increase BMO’s share of the home financing market. Actively identifies sales opportunities and refers to BMO colleagues as appropriate. Develops and executes effective marketing and sales programs to drive business results. Follows corporate policies, operating directives, legal and regulatory requirements.

Proactively contacts referral and origination sources identified through the creation of national partnerships and/or creates local partnerships to lead discussions about home financing solutions.
Assists with the implementation of targeted marketing programs, promotions, and other initiatives.
Actively searches for cross-sell and up-sell opportunities for positioning to the branch to achieve individual sales and profitability goals.
Supports the delivery of targeted marketing programs, promotions, and other initiatives.
Seeks opportunities to expand network by obtaining referrals and originations from existing relationships.
Establishes and enhances the Bank’s community presence by participating in trade shows, conferences, and related events.
Serves a customer advocate during application and processing activities.
Completes onboarding activities as required.
Delivers exceptional customer service that builds trust through expertise, responsive service, and support.
Guides customers throughout mortgage application and processing activities.
Partners with branch teams to properly hand off customers, finalize mortgage documentation, and refer customers with non-mortgage needs.
Resolves or escalates issues to meet customer expectations and ensures funds are advanced in a timely manner.
Provides customers with friendly, courteous, and professional service in response to queries and requests to identify client needs for banking products (e.g. everyday banking, lending, and investment) and refer to appropriate BMO partners.
Stays abreast of consumer needs, industry trends, best practices, and the regulatory requirements, policies, and procedures for mortgage products and services.
Addresses customer service issues according to established parameters, escalating persistent or complex matters to more senior staff or other departments for resolution.
Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.
Provides advice and guidance to assigned business/group on implementation of solutions.
Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.
Helps determine business priorities and best sequence for execution of business / group strategy.
Conducts independent analysis and assessment to resolve strategic issues.
Liaises with various BMO teams and customers to ensure satisfactory completion and/or fulfillment of the home financing application.
Documents updates in BMO’s internal systems to ensure employees have access to the status of outstanding customer opportunities, transactions, and problems / issues.
Analyzes data and information to provide insights and recommendations.
Gathers and formats data into regular and ad-hoc reports and dashboards.
Provides input into the planning and implementation of operational programs.
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Organizes work information to ensure accuracy and completeness.
Engages with referral network to create strong relationships that generate referrals and mortgage originations for clients requiring real estate lending solutions.
Completes all necessary transactions in compliance with guidelines and other requirements to maintain operational integrity.
Focus may be on a business/group.
Thinks creatively and proposes new solutions.
Exercises judgment to identify, diagnose, and solve problems within given rules.
Works mostly independently.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
If a Credit Qualifiable job, Credit Qualifications and associated credit knowledge and skills according to the credit portfolio requirements and qualification standards.
In-depth understanding of the mortgage lending process and applicable regulatory requirements.
Strong interpersonal, sales, customer service, and negotiation skills.
Expert knowledge of self-management and teamwork, personal lending, relationship sales and management.
Functional knowledge of personal banking, investments, trust services, business and commercial lending, and cash management.
Strong knowledge of the broader real estate industry and mortgage market.
Strong negotiation skills.
Specialized knowledge from education and/or business experience.
Verbal & written communication skills - In-depth.
Collaboration & team skills - In-depth.
Analytical and problem solving skills - In-depth.
Influence skills - In-depth.

Salary:

Pay Type:

Commission

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Mortgage Specialist cultivates and manages referral networks to build a pipeline of mortgage business while providing exceptional customer service throughout the home financing process. They also collaborate with branch teams to identify cross-sell opportunities and ensure all transactions comply with regulatory requirements and bank policies.

Requirements

Candidates should have 3-5 years of relevant experience and a post-secondary degree in a related field. An in-depth understanding of the mortgage lending process, strong sales and negotiation skills, and knowledge of regulatory requirements are essential.

Skills

Mortgage lending
Relationship management
Sales
Customer service
Negotiation
Business development
Financial analysis
Risk management
Networking
Communication
Teamwork
Problem solving
Strategic planning
Data analysis
Regulatory compliance

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Mortgage Specialist
Retail Banking
Home financing
Referral network
Sales programs
Regulatory requirements
Customer advocacy
Cross-sell
Up-sell
Risk Management Framework
Credit portfolio
Personal lending
Investment services
Commercial lending
Cash management
Real estate industry
Strategic initiatives
Data reporting
Operational integrity
Business strategy

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