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Added 1 hour ago
AC
Tax Preparer
ACCA Careers
Oshawa, ON
- Full-time
…with generous base pay, vacation time, 4 paid personal days, a group pension plan with 4% matching, voluntary savings products, bonus programs, flexible benefits, mental health resources,…
Added 1 hour ago
PT
Customer Solutions Specialist (aka Parts Expert)
Parts Town Canada
Toronto, ON
- Full-time
The Customer Solution Specialist (internally known as the Parts Expert) will assist with pricing, quote generation, parts identification, shipping, tracking, and returns. You will be part…
Added 1 hour ago
RP
Pharmacy Manager
Rexall Pharmacy Group Ltd.
Port Elgin, ON
- $65 to $70 CAD / hour
- Full-time
As a Pharmacist at Rexall, you’ll ensure excellence in patient care, customer service, and operational efficiency. Your Patient focused responsibilities will include:
Added 2 hours ago
C
Operations Supervisor - Security Systems
Convergint
Burnaby, BC · CA BC Burnaby
- Full-time
Liaise with senior leaders from the United States on both the National Service Operations Leadership team and the professional services group.
Added 2 hours ago
C
Security Systems Technical Lead
Convergint
Calgary, AB · CA AB Calgary
- Full-time
…Security Technical Lead, you will be responsible for providing customer and technical support for a broad range of installed systems including basic to complex systems. Responsibilities…
Added 3 hours ago
C
Associate Financial Advisor
CIBC
Mississauga, ON
- Full-time
As a member of the Imperial Service Banking team, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference in our clients' lives. As an Associate Financial…
Added 3 hours ago
C
Associate Financial Advisor
CIBC
Kingston, ON
- Full-time
As a member of the Imperial Service team, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference in our clients' lives. As an Associate Financial Advisor,…
Added 3 hours ago
IT
Optician
IRIS The Visual Group
Waterloo, ON
- Part-time
IRIS The Visual Group is seeking a dedicated Optician to join our Waterloo, ON team.
Added 3 hours ago
C
Senior Software Engineer
Cvent
Fredericton, NB
- Full-time
…special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In…
Added 3 hours ago
SC
Voilà Delivery Teammate - Full-time
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Vaughan, ON
- Full-time
Deliver to each customer in a professional, courteous and engaging manner as per Voilà customer service standards.
Added 4 hours ago
SS
Rental Coordinator
Sunbelt Solomon
New Westminster, BC
- Full-time
…the process. Key responsibilities include handling incoming customer calls, responding to rental inquiries, preparing quotations, gathering vendor pricing and product information,…
Added 4 hours ago
PI
Quantity Surveyor
Phoenix Industrial Group of Companies
AB · Edmonton, AB
- Full-time
Strong interpersonal, communication and customer service skills, with the ability to communicate in a professional manner with tact and diplomacy.
Added 4 hours ago
SC
Food Service Worker/ Server (38844001)
Sodexo Canada Ltd
Aurora, ON
- Full-time
At Sodexo, we do more than support healthcare - we help shape it. From retail food service and patient nutrition to environmental services and facilities management, our teams work behind…
Added 5 hours ago
CC
Head of Security Operations
CMA CGM
Montreal, QC
- Full-time
The CMA CGM Group’s incredible growth is dramatically transforming our core business, reinforcing our leading position as an innovative, bold, and customer-oriented company, enhancing more…
Added 6 hours ago
GE
Banquet Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…join our diverse workforce! We offer competitive salaries, benefits and opportunities to grow your…
Added 9 hours ago
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Private Banker
National Bank of Canada
Moncton, NB
- Full-time
A career as a Private Banker with the Private Banking 1859 team at National Bank means acting as a credit professional and providing financial planning advice to a high-net-worth clientele.…
Added 9 hours ago
NB
Credit Analyst
National Bank of Canada
Toronto, ON
- Full-time
…risk management, and focus on delivering exceptional client…
Added 10 hours ago
Sales Associate
EssilorLuxottica Group
Port Coquitlam, BC · Coquitlam, BC
1+ years experience in retail or customer service
Added 11 hours ago
R|
Accounts Receivable Analyst
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Customer-service mindset with professional judgment.
Added 14 hours ago
R
Billing Technician
ROBIC
Montreal, QC
- Full-time
To access a wide range of employee benefits, including: group insurance, a retirement savings plan with employer contributions, sick days, years of service recognition programs, peer…
Added 16 hours ago
C
Bilingual Sales Associate, Apartments.com/ Associé(e) aux ventes bilingue, Apartments.com - Montréal, Québec
CoStar
Montreal, QC
- Full-time
CoStar Group est un fournisseur mondial de premier plan d'informations, d'analyses et de places de marché en ligne dans les domaines de l'immobilier commercial et résidentiel. Membre de…
Added 17 hours ago
TL
Head of Sales & Hospitality - The Little Gym - Incentive Pay Options
The Little Gym of Silver Spring
Montreal, QC · Urban agglomeration of Montreal, QC
- Full-time
This role blends the discipline of a sales professional with the warmth of a master host - equal parts performance-driven and people-centered. If you believe that enrollment begins with a…
Added 18 hours ago
GE
Banquet Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…join our diverse workforce! We offer competitive salaries, benefits and opportunities to grow your…
Added 19 hours ago
TA
Sales Representative
The Acquisition Group
AB
- Full-time
Customer Engagement: Build strong, long-term relationships by acting as a trusted advisor for customers' home service needs.
Added 19 hours ago
CS
Regional Insurance Agent - Thunder Bay, ON
CAA South Central Ontario
Thunder Bay, ON
- Full-time
Our P&C Insurance Company offers a dynamic professional environment which strives to offer the ultimate customer experience. We share in each other’s successes, drive change and support…

BMO

Mortgage Specialist

Richmond Hill, ON, Canada

Full-time

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Job details

Job type: Full-time
Experience: Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Posting language: English
Posted: Nov 2, 2026

Original job description

Application Deadline:

11/04/2026

Address:

9350 Yonge Street

Job Family Group:

Retail Banking Sales & Service

Join BMO – imagine the possibilities. Are you looking for a chance to let your entrepreneurial spirit shine and turn potential into performance with great earning possibilities? Becoming a BMO® Mortgage Specialist can offer you all that and much more. Expect to fill an important and rewarding role – helping customers make their dream of home ownership a reality. You will be provided with industry-leading training and support and will be able to build your existing referral network with our competitive referral programs to achieve your full potential.

Cultivates, builds, and manages relationships with a referral network to build a pipeline of new mortgage business and increase BMO’s share of the home financing market. Actively identifies sales opportunities and refers to BMO colleagues as appropriate. Develops and executes effective marketing and sales programs to drive business results. Follows corporate policies, operating directives, legal and regulatory requirements.

Proactively contacts referral and origination sources identified through the creation of national partnerships and/or creates local partnerships to lead discussions about home financing solutions.
Assists with the implementation of targeted marketing programs, promotions, and other initiatives.
Actively searches for cross-sell and up-sell opportunities for positioning to the branch to achieve individual sales and profitability goals.
Supports the delivery of targeted marketing programs, promotions, and other initiatives.
Seeks opportunities to expand network by obtaining referrals and originations from existing relationships.
Establishes and enhances the Bank’s community presence by participating in trade shows, conferences, and related events.
Serves a customer advocate during application and processing activities.
Completes onboarding activities as required.
Delivers exceptional customer service that builds trust through expertise, responsive service, and support.
Guides customers throughout mortgage application and processing activities.
Partners with branch teams to properly hand off customers, finalize mortgage documentation, and refer customers with non-mortgage needs.
Resolves or escalates issues to meet customer expectations and ensures funds are advanced in a timely manner.
Provides customers with friendly, courteous, and professional service in response to queries and requests to identify client needs for banking products (e.g. everyday banking, lending, and investment) and refer to appropriate BMO partners.
Stays abreast of consumer needs, industry trends, best practices, and the regulatory requirements, policies, and procedures for mortgage products and services.
Addresses customer service issues according to established parameters, escalating persistent or complex matters to more senior staff or other departments for resolution.
Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.
Provides advice and guidance to assigned business/group on implementation of solutions.
Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.
Helps determine business priorities and best sequence for execution of business / group strategy.
Conducts independent analysis and assessment to resolve strategic issues.
Liaises with various BMO teams and customers to ensure satisfactory completion and/or fulfillment of the home financing application.
Documents updates in BMO’s internal systems to ensure employees have access to the status of outstanding customer opportunities, transactions, and problems / issues.
Analyzes data and information to provide insights and recommendations.
Gathers and formats data into regular and ad-hoc reports and dashboards.
Provides input into the planning and implementation of operational programs.
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Organizes work information to ensure accuracy and completeness.
Engages with referral network to create strong relationships that generate referrals and mortgage originations for clients requiring real estate lending solutions.
Completes all necessary transactions in compliance with guidelines and other requirements to maintain operational integrity.
Focus may be on a business/group.
Thinks creatively and proposes new solutions.
Exercises judgment to identify, diagnose, and solve problems within given rules.
Works mostly independently.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
If a Credit Qualifiable job, Credit Qualifications and associated credit knowledge and skills according to the credit portfolio requirements and qualification standards.
In-depth understanding of the mortgage lending process and applicable regulatory requirements.
Strong interpersonal, sales, customer service, and negotiation skills.
Expert knowledge of self-management and teamwork, personal lending, relationship sales and management.
Functional knowledge of personal banking, investments, trust services, business and commercial lending, and cash management.
Strong knowledge of the broader real estate industry and mortgage market.
Strong negotiation skills.
Specialized knowledge from education and/or business experience.
Verbal & written communication skills - In-depth.
Collaboration & team skills - In-depth.
Analytical and problem solving skills - In-depth.
Influence skills - In-depth.

Salary:

Pay Type:

Commission

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

Build and manage referral relationships to generate mortgage business, market home financing solutions, and meet sales and profitability goals. Guide customers through mortgage applications and processing, coordinate with branch teams, resolve service issues, and ensure transactions comply with policies and regulations.

Requirements

Typically requires 3–5 years of relevant experience and a post-secondary degree in a related field, or an equivalent combination of education and experience. Candidates should have in-depth mortgage lending and regulatory knowledge, strong sales, customer service, negotiation, communication, collaboration, analytical, and problem-solving skills, and knowledge of personal banking and the real estate market.

Skills

Mortgage Lending
Relationship Management
Sales
Customer Service
Negotiation
Referral Network Development
Marketing
Personal Lending
Real Estate Industry Knowledge
Regulatory Compliance
Analytical and Problem-Solving Skills
Communication
Collaboration
Influencing
Cross-Selling
Risk Management

Benefits

Health Insurance
Tuition Reimbursement
Accident Insurance
Life Insurance
Retirement Savings Plans

Visa sponsorship

Not detected in the job text

Keywords

Mortgage Lending
Home Financing
Mortgage Applications
Mortgage Processing
Real Estate Lending
Personal Lending
Retail Banking
Referral Networks
Relationship Sales
Sales Programs
Marketing Programs
Cross-Selling
Up-Selling
Customer Advocacy
Customer Service
Regulatory Requirements
Mortgage Market
Real Estate Industry
Personal Banking
Investments
Trust Services
Business Lending
Commercial Lending
Cash Management
Risk Management Framework
Operational Integrity
Sales and Profitability Goals
Data Analysis
Reporting and Dashboards
Stakeholder Collaboration

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