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Added 2 hours ago
SD
Beauty Specialist, Hourly Part Time Day
Shoppers Drug Mart
Hamilton, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 2 hours ago
RL
Sr. CNC Manufacturing Specialist (6 months contract)
Romet Limited
ON · Mississauga, ON
- Full-time
…technological platforms are designed to seamlessly provide customer-centric measurement solutions. Our mission is centered on customer satisfaction through responsive deliveries, technical…
Added 2 hours ago
GS
Sales And Marketing Specialist
Go Sales
Mississauga, ON
- Full-time
Role Description This is a full-time, on-site Sales and Marketing Specialist role based in Mississauga, ON. The Sales and Marketing Specialist will generate and qualify leads, conduct…
Added 3 hours ago
SA
Senior Customer Success Manager
STAN AI
Toronto, ON · North York, ON
- $100,000 to $135,000 CAD / year
- Full-time
We are looking for a Senior Customer Success Manager who is obsessed with turning users into lifelong advocates. In this role, you will own the end-to-end post-sales journey for our most…
Added 3 hours ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Thunder Bay, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 3 hours ago
SD
Spécialiste Beauté, rémunéré(e) à l’heure temps plein Quarts de travail flexibles Embauche feu vert
Shoppers Drug Mart
St.-Jean-Chrysostome, QC
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 4 hours ago
B
Data Specialist
BRP
Sherbrooke, QC
- Full-time
Transform complex business issues into concrete analytical solutions to evaluate supply chain performance and support the strategic directions of the PA&A division and the FP&A team.
Added 5 hours ago
P
System Configuration Specialist / Spécialiste en configuration de systèmes (CS006)
Potenco
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Reporting to the Regional Installation Manager, the System Configuration Specialist plays a key role in supporting Our Client's operations by configuring, troubleshooting, and maintaining…
Added 5 hours ago
SM
RQ11857 – Systems Administrator/Operations Support Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a highly experienced Senior Systems Administrator / Operations Support Specialist with strong expertise in Oracle Fusion Recruiting Cloud (ORC), Oracle HCM Cloud…
Added 5 hours ago
SM
RQ11857 – Systems Administrator/Operations Support Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a highly experienced Senior Systems Administrator / Operations Support Specialist with strong expertise in Oracle Fusion Recruiting Cloud (ORC), Oracle HCM Cloud…
Added 5 hours ago
SM
RQ11857 – Systems Administrator/Operations Support Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a highly experienced Senior Systems Administrator / Operations Support Specialist with strong expertise in Oracle Fusion Recruiting Cloud (ORC), Oracle HCM Cloud…
Added 6 hours ago
C
Marketing & Communications Specialist
CGT
Kelowna, BC
- $65,000 to $75,000 CAD / year
- Full-time
This position executes marketing and communications initiatives that support dealer development, lead generation, customer engagement, product awareness, and business development. The role…
Added 6 hours ago
RL
Customer Quality Technologist (6 months assignment)
Romet Limited
ON · Mississauga, ON
- Full-time
…technological platforms are designed to seamlessly provide customer-centric measurement solutions. Our mission is centered on customer satisfaction through responsive deliveries, technical…
Added 7 hours ago
H
Customer Support Specialist
Haystack
Canada
- $65,000 CAD / year
- Full-time
…clinics. They are seeking a dedicated professional to join their support team to help practitioners navigate complex software solutions and deliver exceptional…
Added 8 hours ago
L
Visual Merchandising Specialist | Promenades St-Bruno
lululemon
Saint-Bruno-de-Montarville, QC · St-Bruno-de-Montarville, QC
- Full-time
…design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on…
Added 9 hours ago
RM
Clinical Nurse Specialist Navigator
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
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Added 9 hours ago
VE
Technical Support Specialist
Vertex Elite LLC
Vancouver, BC
- Contract
Should support CSM's in developing eminently capable and technically competent team of assistant
Added 9 hours ago
NB
BANKING ADVISOR
National Bank of Canada
Brossard, QC
- Full-time
Refer your clients to your specialist colleagues for their specific needs.
Added 10 hours ago
S
Seasonal Retail Sales Consultant - Part Time - McArthurGlen Outlet, BC
Swarovski
Richmond, BC
- Part-time
Many of our Sales Consultants grow into leadership or specialist roles such as Store Manager, Trainer or Visual Merchandiser roles. We support your development so you can build a career…
Added 11 hours ago
I
Medical Intake Specialist (Spanish Fluency Required)
Indigo
Remote, Canada
- Up to $60,000 CAD / year
- Full-time
- Remote
Added 11 hours ago
FA
Quality Assurance Specialist
FTAI Aviation
Montreal, QC
- Full-time
Abilities to support shop floor employees and other support group (customer support/ Engineering) with QA and regulatory related issues.
Added 14 hours ago
S
Senior Retail Sales Consultant, Part-time, Tanger Outlet Centre, ON
Swarovski
Cookstown, ON
- Part-time
Many of our Sales Consultants grow into leadership or specialist roles such as Store Manager, Trainer or Visual Merchandiser roles. We support your development so you can build a career…
Added 15 hours ago
T
Elevated Support Senior Specialist
Teleperformance
Toronto, ON · TPCA Toronto
- $23.43 CAD / hour
- Full-time
Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and…
Added 15 hours ago
Marketing Specialist
Cosmetic Physician Partners
Montreal, QC
The Marketing Specialist leads marketing strategy and execution for a portfolio of clinics, owning planning, cross-channel deployment, performance reporting, and stakeholder communication.…
Added 15 hours ago
Junk Removal Specialist
1-800-GOT-JUNK?
Calgary, AB
…Field Sales & Service Team and help us deliver exceptional customer moments and powerful service experiences. We're Southwind - the highest-performing 1-800-GOT-JUNK? franchise group -…

BMO

Mortgage Specialist

Richmond Hill, ON, Canada

Full-time

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Job details

Job type: Full-time
Experience: Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Posting language: English
Posted: Nov 2, 2026

Original job description

Application Deadline:

11/04/2026

Address:

9350 Yonge Street

Job Family Group:

Retail Banking Sales & Service

Join BMO – imagine the possibilities. Are you looking for a chance to let your entrepreneurial spirit shine and turn potential into performance with great earning possibilities? Becoming a BMO® Mortgage Specialist can offer you all that and much more. Expect to fill an important and rewarding role – helping customers make their dream of home ownership a reality. You will be provided with industry-leading training and support and will be able to build your existing referral network with our competitive referral programs to achieve your full potential.

Cultivates, builds, and manages relationships with a referral network to build a pipeline of new mortgage business and increase BMO’s share of the home financing market. Actively identifies sales opportunities and refers to BMO colleagues as appropriate. Develops and executes effective marketing and sales programs to drive business results. Follows corporate policies, operating directives, legal and regulatory requirements.

Proactively contacts referral and origination sources identified through the creation of national partnerships and/or creates local partnerships to lead discussions about home financing solutions.
Assists with the implementation of targeted marketing programs, promotions, and other initiatives.
Actively searches for cross-sell and up-sell opportunities for positioning to the branch to achieve individual sales and profitability goals.
Supports the delivery of targeted marketing programs, promotions, and other initiatives.
Seeks opportunities to expand network by obtaining referrals and originations from existing relationships.
Establishes and enhances the Bank’s community presence by participating in trade shows, conferences, and related events.
Serves a customer advocate during application and processing activities.
Completes onboarding activities as required.
Delivers exceptional customer service that builds trust through expertise, responsive service, and support.
Guides customers throughout mortgage application and processing activities.
Partners with branch teams to properly hand off customers, finalize mortgage documentation, and refer customers with non-mortgage needs.
Resolves or escalates issues to meet customer expectations and ensures funds are advanced in a timely manner.
Provides customers with friendly, courteous, and professional service in response to queries and requests to identify client needs for banking products (e.g. everyday banking, lending, and investment) and refer to appropriate BMO partners.
Stays abreast of consumer needs, industry trends, best practices, and the regulatory requirements, policies, and procedures for mortgage products and services.
Addresses customer service issues according to established parameters, escalating persistent or complex matters to more senior staff or other departments for resolution.
Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.
Provides advice and guidance to assigned business/group on implementation of solutions.
Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.
Helps determine business priorities and best sequence for execution of business / group strategy.
Conducts independent analysis and assessment to resolve strategic issues.
Liaises with various BMO teams and customers to ensure satisfactory completion and/or fulfillment of the home financing application.
Documents updates in BMO’s internal systems to ensure employees have access to the status of outstanding customer opportunities, transactions, and problems / issues.
Analyzes data and information to provide insights and recommendations.
Gathers and formats data into regular and ad-hoc reports and dashboards.
Provides input into the planning and implementation of operational programs.
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Organizes work information to ensure accuracy and completeness.
Engages with referral network to create strong relationships that generate referrals and mortgage originations for clients requiring real estate lending solutions.
Completes all necessary transactions in compliance with guidelines and other requirements to maintain operational integrity.
Focus may be on a business/group.
Thinks creatively and proposes new solutions.
Exercises judgment to identify, diagnose, and solve problems within given rules.
Works mostly independently.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
If a Credit Qualifiable job, Credit Qualifications and associated credit knowledge and skills according to the credit portfolio requirements and qualification standards.
In-depth understanding of the mortgage lending process and applicable regulatory requirements.
Strong interpersonal, sales, customer service, and negotiation skills.
Expert knowledge of self-management and teamwork, personal lending, relationship sales and management.
Functional knowledge of personal banking, investments, trust services, business and commercial lending, and cash management.
Strong knowledge of the broader real estate industry and mortgage market.
Strong negotiation skills.
Specialized knowledge from education and/or business experience.
Verbal & written communication skills - In-depth.
Collaboration & team skills - In-depth.
Analytical and problem solving skills - In-depth.
Influence skills - In-depth.

Salary:

Pay Type:

Commission

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

Build and manage referral relationships to generate mortgage business, market home financing solutions, and meet sales and profitability goals. Guide customers through mortgage applications and processing, coordinate with branch teams, resolve service issues, and ensure transactions comply with policies and regulations.

Requirements

Typically requires 3–5 years of relevant experience and a post-secondary degree in a related field, or an equivalent combination of education and experience. Candidates should have in-depth mortgage lending and regulatory knowledge, strong sales, customer service, negotiation, communication, collaboration, analytical, and problem-solving skills, and knowledge of personal banking and the real estate market.

Skills

Mortgage Lending
Relationship Management
Sales
Customer Service
Negotiation
Referral Network Development
Marketing
Personal Lending
Real Estate Industry Knowledge
Regulatory Compliance
Analytical and Problem-Solving Skills
Communication
Collaboration
Influencing
Cross-Selling
Risk Management

Benefits

Health Insurance
Tuition Reimbursement
Accident Insurance
Life Insurance
Retirement Savings Plans

Visa sponsorship

Not detected in the job text

Keywords

Mortgage Lending
Home Financing
Mortgage Applications
Mortgage Processing
Real Estate Lending
Personal Lending
Retail Banking
Referral Networks
Relationship Sales
Sales Programs
Marketing Programs
Cross-Selling
Up-Selling
Customer Advocacy
Customer Service
Regulatory Requirements
Mortgage Market
Real Estate Industry
Personal Banking
Investments
Trust Services
Business Lending
Commercial Lending
Cash Management
Risk Management Framework
Operational Integrity
Sales and Profitability Goals
Data Analysis
Reporting and Dashboards
Stakeholder Collaboration

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