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Added 9 mins ago
IT Project Manager
Canada Cartage Group of Companies
Mississauga, ON
…managed transportation, fulfillment & distribution, and home delivery. With a national network of terminals, cross-docks, and distribution centers, we are one of Canada’s largest and most…
Added 9 mins ago
Corporate Store Key Holder
Bulk Barn
Kitchener, ON
A Store Key Holder assists the Store Manager and Supervisor in all aspects of the day-to-day running of the business.
Added 9 mins ago
Supervisor Child & Youth ID #1663
YMCA of Simcoe/Muskoka
Innisfil, ON
The Supervisor Child & Youth is responsible for successfully managing quality child and youth programs and services in a safe, service oriented environment.
Added 9 mins ago
K
Tax Manager, Enterprise Tax
KPMG
Moncton, NB
- Full-time
As an Enterprise Tax Manager, you will work closely with Partners and senior tax professionals to deliver planning and compliance solutions for privately owned businesses and their owners.…
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BC
Registered Nurse- Paeds
Brant Community Healthcare System
Brantford, ON
- Full-time
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Registered Nurse - Medical B7
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- Full-time
With over 130 years of service, BCHS is evolving with a renewed focus on excellence, collaboration, and innovation. Our strategic priorities center on Quality Care, Connected Teams, and a…
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GO
Manager, Out of Home Care
Government of Saskatchewan
SK · Saskatchewan, Canada
- Temporary
…is seeking an experienced, dynamic, and creative leader as Manager, Out of Home Care. This term position is anticipated to end on March 31, 2028. Reporting to the Director, Out of Home…
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Gestionnaire de projet AI
Astek
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- Full-time
Régime d’épargne-retraite offert après 3 mois de service
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Investment Banking Specialist
Infotree Global Solutions
Montreal, QC
- Contract
Ensure prompt and thorough resolution of all client issues and recommend improvements in policies and procedures with the ultimate goal of continually improving our service delivery.
Added 9 mins ago
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Manager, Fire Safety and Ground Operations, Facilities Management – Permanent Full-Time
CHEO
Ottawa, ON
- $58.74 to $69.12 CAD / hour
- Full-time
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Added 9 mins ago
VT
Truck Driver
Vermani Trucking Inc.
Toronto, ON · Etobicoke, ON
- Full-time
We are seeking an AZ Driver to join our team. The Driver will play a vital role in ensuring the safe and timely delivery of freight, supporting our mission to provide exceptional logistics…
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CM
TFT - Nurse Care Coordinator
Canadian Mental Health Association - Windsor Essex County
Windsor, ON
- Temporary
Reporting to the Manager, Clinical Services the Nurse Care Coordinator will, under general supervision, provide intake and assessments as well as direct client care and related support,…
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PA
Automotive Parts Advisor
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- Full-time
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Added 24 mins ago
CA
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Centurion Asset Management Inc.
Toronto, ON
- Full-time
A passion for excellence in customer service delivery;
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(CAN) Pharmacy Assistant
Walmart
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- Full-time
…Operations required of a team player. They are a key member in the delivery of superior customer…
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Private Wealth Analyst, Summer 2027 (Co-op/Internship) - 4 months
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…internal & external stakeholders to ensure effective & seamless…
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As Manager, M&E Design, you will help develop and grow WSP’s Food and Hospitality facilities consulting practice. You will lead and deliver DESIGN projects that create safe, efficient, and…
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HR Advisor
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Toronto, ON · CA ON Toronto
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A strong orientation to client service delivery, solutions focused, demonstrated business acumen and judgement in a professional fast-paced environment.
Added 24 mins ago
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Toronto, ON
- Full-time
The Manager, Loss Prevention works with Store Senior Leadership to reduce the impact of shrinkage and Fraud on the store net profit. The Manager is responsible for establishing and…
Added 24 mins ago
TS
Dishwasher/Kitchen Help
The Salvation Army Canada and Bermuda Territory
London, ON
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…needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks…
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Weekday PT Evening Dishwasher
The Salvation Army Canada and Bermuda Territory
London, ON
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Added 24 mins ago
BE
Accounts Manager
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Collingwood, ON
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The Account Manager (Sales Representative) plays a critical role as the direct liaison between our branches and our customers, helping to develop, maintain, and grow the relationships that…
Added 24 mins ago
CH
Inventory Coordinator
Cardinal Health
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…outbound discrepancies, purchasing supplies, ensuring timely delivery and processing physical returns. The Senior Associate executes the facility’s standard operating procedures (SOPs) and…
Added 38 mins ago
PS
Advisor, Information Security Architecture
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- Full-time
We invest funds for the pension plans of the federal public service, the Canadian Forces, the Royal Canadian Mounted Police and the Reserve Force. Headquartered in Ottawa, PSP Investments…
Added 38 mins ago
TO
Client Services Supervisor
Town of Whitchurch-Stouffville
Whitchurch-Stouffville, ON
- Full-time
Reporting to the Manager of Customer Service, the Client Services Supervisor provides operational leadership and oversight for the Town's customer service operations, including customer…

BMO

Mortgage Specialist

Richmond Hill, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 5, 2026
Experience: Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Posting language: English
Posted: Nov 2, 2026

Original job description

Application Deadline:

11/04/2026

Address:

9350 Yonge Street

Job Family Group:

Retail Banking Sales & Service

Join BMO – imagine the possibilities. Are you looking for a chance to let your entrepreneurial spirit shine and turn potential into performance with great earning possibilities? Becoming a BMO® Mortgage Specialist can offer you all that and much more. Expect to fill an important and rewarding role – helping customers make their dream of home ownership a reality. You will be provided with industry-leading training and support and will be able to build your existing referral network with our competitive referral programs to achieve your full potential.

Cultivates, builds, and manages relationships with a referral network to build a pipeline of new mortgage business and increase BMO’s share of the home financing market. Actively identifies sales opportunities and refers to BMO colleagues as appropriate. Develops and executes effective marketing and sales programs to drive business results. Follows corporate policies, operating directives, legal and regulatory requirements.

Proactively contacts referral and origination sources identified through the creation of national partnerships and/or creates local partnerships to lead discussions about home financing solutions.
Assists with the implementation of targeted marketing programs, promotions, and other initiatives.
Actively searches for cross-sell and up-sell opportunities for positioning to the branch to achieve individual sales and profitability goals.
Supports the delivery of targeted marketing programs, promotions, and other initiatives.
Seeks opportunities to expand network by obtaining referrals and originations from existing relationships.
Establishes and enhances the Bank’s community presence by participating in trade shows, conferences, and related events.
Serves a customer advocate during application and processing activities.
Completes onboarding activities as required.
Delivers exceptional customer service that builds trust through expertise, responsive service, and support.
Guides customers throughout mortgage application and processing activities.
Partners with branch teams to properly hand off customers, finalize mortgage documentation, and refer customers with non-mortgage needs.
Resolves or escalates issues to meet customer expectations and ensures funds are advanced in a timely manner.
Provides customers with friendly, courteous, and professional service in response to queries and requests to identify client needs for banking products (e.g. everyday banking, lending, and investment) and refer to appropriate BMO partners.
Stays abreast of consumer needs, industry trends, best practices, and the regulatory requirements, policies, and procedures for mortgage products and services.
Addresses customer service issues according to established parameters, escalating persistent or complex matters to more senior staff or other departments for resolution.
Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.
Provides advice and guidance to assigned business/group on implementation of solutions.
Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.
Helps determine business priorities and best sequence for execution of business / group strategy.
Conducts independent analysis and assessment to resolve strategic issues.
Liaises with various BMO teams and customers to ensure satisfactory completion and/or fulfillment of the home financing application.
Documents updates in BMO’s internal systems to ensure employees have access to the status of outstanding customer opportunities, transactions, and problems / issues.
Analyzes data and information to provide insights and recommendations.
Gathers and formats data into regular and ad-hoc reports and dashboards.
Provides input into the planning and implementation of operational programs.
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Organizes work information to ensure accuracy and completeness.
Engages with referral network to create strong relationships that generate referrals and mortgage originations for clients requiring real estate lending solutions.
Completes all necessary transactions in compliance with guidelines and other requirements to maintain operational integrity.
Focus may be on a business/group.
Thinks creatively and proposes new solutions.
Exercises judgment to identify, diagnose, and solve problems within given rules.
Works mostly independently.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
If a Credit Qualifiable job, Credit Qualifications and associated credit knowledge and skills according to the credit portfolio requirements and qualification standards.
In-depth understanding of the mortgage lending process and applicable regulatory requirements.
Strong interpersonal, sales, customer service, and negotiation skills.
Expert knowledge of self-management and teamwork, personal lending, relationship sales and management.
Functional knowledge of personal banking, investments, trust services, business and commercial lending, and cash management.
Strong knowledge of the broader real estate industry and mortgage market.
Strong negotiation skills.
Specialized knowledge from education and/or business experience.
Verbal & written communication skills - In-depth.
Collaboration & team skills - In-depth.
Analytical and problem solving skills - In-depth.
Influence skills - In-depth.

Salary:

Pay Type:

Commission

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

Build and manage referral relationships to generate mortgage business, market home financing solutions, and meet sales and profitability goals. Guide customers through mortgage applications and processing, coordinate with branch teams, resolve service issues, and ensure transactions comply with policies and regulations.

Requirements

Typically requires 3–5 years of relevant experience and a post-secondary degree in a related field, or an equivalent combination of education and experience. Candidates should have in-depth mortgage lending and regulatory knowledge, strong sales, customer service, negotiation, communication, collaboration, analytical, and problem-solving skills, and knowledge of personal banking and the real estate market.

Skills

Mortgage Lending
Relationship Management
Sales
Customer Service
Negotiation
Referral Network Development
Marketing
Personal Lending
Real Estate Industry Knowledge
Regulatory Compliance
Analytical and Problem-Solving Skills
Communication
Collaboration
Influencing
Cross-Selling
Risk Management

Benefits

Health Insurance
Tuition Reimbursement
Accident Insurance
Life Insurance
Retirement Savings Plans

Visa sponsorship

Not detected in the job text

Keywords

Mortgage Lending
Home Financing
Mortgage Applications
Mortgage Processing
Real Estate Lending
Personal Lending
Retail Banking
Referral Networks
Relationship Sales
Sales Programs
Marketing Programs
Cross-Selling
Up-Selling
Customer Advocacy
Customer Service
Regulatory Requirements
Mortgage Market
Real Estate Industry
Personal Banking
Investments
Trust Services
Business Lending
Commercial Lending
Cash Management
Risk Management Framework
Operational Integrity
Sales and Profitability Goals
Data Analysis
Reporting and Dashboards
Stakeholder Collaboration

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