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Added 19 mins ago
MC
Senior Retail Sales Associate
Moores Clothing
St. John's, NL · Greater St. John's Metropolitan Area
- Full-time
Our Senior Retail Sales Consultant is responsible for all aspects of the customer experience within multiple businesses (retail, rental, custom, and omni-channel). This position would be a…
Added 19 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Whitehorse, YT
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 1 hour ago
SD
Pharmacist, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Vaughan, ON
- Full-time
Commitment to providing exceptional customer service
Added 2 hours ago
S
Explorer | Director | Market Research | Ontario
Savanta
Toronto, ON
- Full-time
Explorer is seeking a Director to join our Research team, playing a pivotal role in delivering outstanding client service, and building a high‑performing team.
Added 2 hours ago
CG
Assistant Manager, Banquets & Catering
Compass Group Canada
Winnipeg, MB
- Full-time
…meaningful, inclusive, and memorable experiences. From curated retail offerings to warm guest service and thoughtful dining, our team brings the spirit of Assiniboine Park to life in every…
Added 2 hours ago
CG
Team Lead Part Time
Compass Group Canada
Winnipeg, MB
- $16.98 CAD / hour
- Part-time
Reporting to the General Manager, Tundra Grill & Concessions, the Food Services Team Lead exemplifies exceptional customer service and leads by example. The Team Lead will establish…
Added 2 hours ago
CG
Unit Manager , Retail Brands
Compass Group Canada
Peterborough, ON
- $50,000 CAD / year
- Full-time
Lead foodservice operations, including food production, service delivery, menu execution, purchasing, and inventory management.
Added 2 hours ago
BR
Assistant Manager - Out Collection EIA
Banana Republic
AB · Edmonton, AB
- Full-time
…profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution…
Added 2 hours ago
CG
Tim Hortons Supervisor, Full Time
Compass Group Canada
Calgary, AB
- $17 CAD / hour
- Full-time
Assist the Shift Managers to supervise multiple food service units.
Added 2 hours ago
R
Director, Cash Management
RBC
Toronto, ON
- Full-time
Lead the identification of departmental system or process changes to streamline and improve service and efficiency
Added 3 hours ago
RB
Director, Cash Management
Royal Bank of Canada
Toronto, ON
- Full-time
Lead the identification of departmental system or process changes to streamline and improve service and efficiency
Added 3 hours ago
RB
Branch Manager
Royal Bank of Canada
Medicine Hat, AB
- Full-time
Lead change and allocate resources to meet the needs of the community, growing sales, revenue, and market share
Added 3 hours ago
CS
Assistant Manager
Champs Sports
Vancouver, BC · Greater Vancouver, BC
- Full-time
Lead by example on the sales floor with an “Always on, Never no” mindset; bringing energy, confidence, and solutions to every customer interaction.
Added 4 hours ago
SC
chef de quart - Store# 04074, LES PROMENADES ST-BRUNO
Starbucks Coffee Company
Saint-Bruno-de-Montarville, QC · St-Bruno-de-Montarville, QC,CA
- Full-time
…executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience for our customers by providing legendary…
Added 4 hours ago
WC
Overnight Lead Department Manager
Walmart Canada
Regina, SK
- Full-time
Position Summary...Working as an Overnight Lead Department Manager at Walmart Canada is a great opportunity to build leadership experience in a fast‑paced retail environment. In this role,…
Added 4 hours ago
W
(CAN) Front End Checkout Team Associate
Walmart
Whitehorse, YT
- Part-time
7.Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 4 hours ago
MS
Merchandise Manager - Full Time - 3am Required - $21.25hr
Michaels Stores
Victoria, BC
- Full-time
…ensures accurate pricing, timely promotional execution, and a customer-ready store environment through strong workload planning and inventory…
Added 5 hours ago
RB
Assistant Branch Manager
Royal Bank of Canada
Pointe-Claire, QC
- Full-time
Strong understanding of sales management routines and ability to lead the team to action
Added 6 hours ago
WC
Gérant de rayon leader, aliments
Walmart Canada
Alma, QC
- Full-time
Position Summary...The Food Lead Department Manager supports food area operations by working closely with the Food Assistant Manager to deliver a strong customer experience and efficient…
Added 6 hours ago
WC
(CAN) Leader d’équipe, alimentation et produits consommables
Walmart Canada
Valleyfield, PE
- Full-time
…associates through teaching and training. Ensure a high level of customer service while ensuring task…
Added 6 hours ago
WC
(CAN) Leader d'équipe, stockage 2
Walmart Canada
Valleyfield, PE
- Full-time
…associates through teaching and training. Ensure a high level of customer service while ensuring task…
Added 6 hours ago
WC
(CAN) Gérant du service à la clientèle
Walmart Canada
Lachute, QC
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 6 hours ago
WC
(CAN) Associé, équipe de l’aire des caisses
Walmart Canada
Saint-Jean-sur-Richelieu, QC · St-Jean-Sur-Richelieu, QC
- Contract
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 6 hours ago
WC
(CAN) Health and Beauty Team Lead
Walmart Canada
Barrie, ON
- Full-time
…associates through teaching and training. Ensure a high level of customer service while ensuring task…
Added 6 hours ago
WC
(CAN) Gérant du service à la clientèle
Walmart Canada
Longueuil, QC
- Contract
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…

BMO

Mortgage Specialist

Cobourg, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 1, 2026
Experience: Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Posting language: English
Posted: Nov 3, 2026

Original job description

Application Deadline:

11/30/2026

Address:

62 King Street West

Job Family Group:

Retail Banking Sales & Service

Join BMO – imagine the possibilities. Are you looking for a chance to let your entrepreneurial spirit shine and turn potential into performance with great earning possibilities? Becoming a BMO® Mortgage Specialist can offer you all that and much more. Expect to fill an important and rewarding role – helping customers make their dream of home ownership a reality. You will be provided with industry-leading training and support and will be able to build your existing referral network with our competitive referral programs to achieve your full potential.

Cultivates, builds, and manages relationships with a referral network to build a pipeline of new mortgage business and increase BMO’s share of the home financing market. Actively identifies sales opportunities and refers to BMO colleagues as appropriate. Develops and executes effective marketing and sales programs to drive business results. Follows corporate policies, operating directives, legal and regulatory requirements.

Proactively contacts referral and origination sources identified through the creation of national partnerships and/or creates local partnerships to lead discussions about home financing solutions.
Assists with the implementation of targeted marketing programs, promotions, and other initiatives.
Actively searches for cross-sell and up-sell opportunities for positioning to the branch to achieve individual sales and profitability goals.
Supports the delivery of targeted marketing programs, promotions, and other initiatives.
Seeks opportunities to expand network by obtaining referrals and originations from existing relationships.
Establishes and enhances the Bank’s community presence by participating in trade shows, conferences, and related events.
Serves a customer advocate during application and processing activities.
Completes onboarding activities as required.
Delivers exceptional customer service that builds trust through expertise, responsive service, and support.
Guides customers throughout mortgage application and processing activities.
Partners with branch teams to properly hand off customers, finalize mortgage documentation, and refer customers with non-mortgage needs.
Resolves or escalates issues to meet customer expectations and ensures funds are advanced in a timely manner.
Provides customers with friendly, courteous, and professional service in response to queries and requests to identify client needs for banking products (e.g. everyday banking, lending, and investment) and refer to appropriate BMO partners.
Stays abreast of consumer needs, industry trends, best practices, and the regulatory requirements, policies, and procedures for mortgage products and services.
Addresses customer service issues according to established parameters, escalating persistent or complex matters to more senior staff or other departments for resolution.
Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.
Provides advice and guidance to assigned business/group on implementation of solutions.
Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.
Helps determine business priorities and best sequence for execution of business / group strategy.
Conducts independent analysis and assessment to resolve strategic issues.
Liaises with various BMO teams and customers to ensure satisfactory completion and/or fulfillment of the home financing application.
Documents updates in BMO’s internal systems to ensure employees have access to the status of outstanding customer opportunities, transactions, and problems / issues.
Analyzes data and information to provide insights and recommendations.
Gathers and formats data into regular and ad-hoc reports and dashboards.
Provides input into the planning and implementation of operational programs.
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Organizes work information to ensure accuracy and completeness.
Engages with referral network to create strong relationships that generate referrals and mortgage originations for clients requiring real estate lending solutions.
Completes all necessary transactions in compliance with guidelines and other requirements to maintain operational integrity.
Focus may be on a business/group.
Thinks creatively and proposes new solutions.
Exercises judgment to identify, diagnose, and solve problems within given rules.
Works mostly independently.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
If a Credit Qualifiable job, Credit Qualifications and associated credit knowledge and skills according to the credit portfolio requirements and qualification standards.
In-depth understanding of the mortgage lending process and applicable regulatory requirements.
Strong interpersonal, sales, customer service, and negotiation skills.
Expert knowledge of self-management and teamwork, personal lending, relationship sales and management.
Functional knowledge of personal banking, investments, trust services, business and commercial lending, and cash management.
Strong knowledge of the broader real estate industry and mortgage market.
Strong negotiation skills.
Specialized knowledge from education and/or business experience.
Verbal & written communication skills - In-depth.
Collaboration & team skills - In-depth.
Analytical and problem solving skills - In-depth.
Influence skills - In-depth.

Salary:

Pay Type:

Commission

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Mortgage Specialist cultivates and manages a referral network to generate new mortgage business and increase market share. They also provide exceptional customer service by guiding clients through the application process and partnering with branch teams to finalize documentation.

Requirements

Candidates should have 3-5 years of relevant experience and a post-secondary degree in a related field. An in-depth understanding of the mortgage lending process, regulatory requirements, and strong sales and interpersonal skills are required.

Skills

Mortgage lending
Relationship management
Sales
Customer service
Negotiation
Financial analysis
Business development
Networking
Risk management
Data analysis
Reporting
Strategic planning
Communication
Teamwork
Problem solving
Influence

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Mortgage Specialist
Retail Banking
Sales
Customer Service
Home Financing
Referral Network
Business Development
Risk Management
Regulatory Compliance
Financial Products
Lending
Investments
Cash Management
Real Estate Industry
Data Analysis
Reporting
Strategic Initiatives
Relationship Sales
Onboarding
Market Analysis

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