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Added 3 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Steinbach, MB
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 3 mins ago
WC
(CAN) Customer Service Manager
Walmart Canada
Quesnel, BC
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 3 mins ago
WC
Full Time(CAN) Customer Service Manager
Walmart Canada
Charlottetown, PE
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 3 mins ago
BM
Conference Porter Supervisor - Flex - Year Round
Blue Mountain Resort
The Blue Mountains, ON
- Full-time
The purpose of this role is to lead the Porter team in delivering exceptional guest service by managing event space set-up and tear-down, maintaining standards, coordinating logistics, and…
Added 3 mins ago
TC
Assistant Store Manager Marshalls - South Keys Mall
TJX Canada – Winners, Marshalls, HomeSense
Ottawa, ON
- $48,592.5 to $68,029.5 CAD / year
- Full-time
…including merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving, with a strong focus on minimizing shrink and…
Added 3 mins ago
WC
(CAN) Stocking 2 Team Lead
Walmart Canada
Charlottetown, PE
- Full-time
…associates through teaching and training. Ensure a high level of customer service while ensuring task…
Added 3 mins ago
BM
Supervisor, Restaurants and Banquets- Flex - Year Round
Blue Mountain Resort
The Blue Mountains, ON
- Full-time
The purpose of this role is to lead frontline operations by supervising team members, ensuring exceptional guest service, and supporting the efficient delivery of restaurant and banquet…
Added 3 mins ago
TC
Merchandising Coordinator
TJX Canada – Winners, Marshalls, HomeSense
Lethbridge, AB
- Full-time
We’re looking for a HomeSense Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you…
Added 3 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Vaughan, ON
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 3 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Mississauga, ON
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 3 mins ago
WC
(CAN) Customer Service Manager
Walmart Canada
Regina, SK
- $15 CAD / hour
- Contract
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 3 mins ago
CI
Outside Sales Representative
Core-Mark International
AB · Edmonton, AB
- Full-time
Educate the customer on convenience and foodservice programs, new product promotions, marketing policies, service, delivery specifics, and industry activities.
Added 3 mins ago
WC
Front End Checkout Team Associate - PT
Walmart Canada
Calgary, AB
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 4 mins ago
NI
Canada Territory Sales Representative - Calgary, Alberta
Norman International Inc.
Calgary, AB
- $38.46 CAD / hour
- Full-time
…Calgary, Alberta office, this role is focused on enrolling retail accounts into Norman Experience training events and driving sales growth with new and existing…
Added 4 mins ago
CS
Retail Sales Lead
Cascade Steel Rolling Mills, Inc.
Calgary, AB
- Full-time
The Retail Sales Lead supports the Store Management Team by promoting operational excellence, delivering exceptional customer service, and guiding team members in daily tasks and…
Added 4 mins ago
SD
Pharmacist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Surrey, BC
- Part-time
Commitment to providing exceptional customer service
Added 4 mins ago
MS
Part-Time Merchandise Manager
Michaels Stores
Winnipeg, MB
- Part-time
…ensures accurate pricing, timely promotional execution, and a customer-ready store environment through strong workload planning and inventory…
Added 4 mins ago
P
Full Time Sales Lead
Pandora
Belleville, ON
- Full-time
The Sales Lead will be the ultimate Pandora Fan. As a Sales Lead, you will fully immerse yourself in our brand, culture, and product, taking immense pride in delivering exceptional customer…
Added 4 mins ago
FS
Recreation Attendant
Four Seasons Hotels and Resorts
Whistler, BC · Four Seasons Whistler
- Full-time
…our employees too. Grounded in our core values of teamwork, service excellence, and integrity, we foster a culture where thoughtful service and genuine connection create unforgettable…
Added 33 mins ago
D&
Junior Receptionist + Office Intern (Co-op)
Davidson & Company LLP
Vancouver, BC
- Full-time
Previous customer service, administrative, hospitality, retail, or office experience is an asset
Added 33 mins ago
C
Lead Supervisor I
Coach
Mirabel, QC
- Full-time
1+ years of equivalent experience in Managing Competitive Retail Space at the Lead Supervisor level
Added 34 mins ago
SD
Pharmacist, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Mississauga, ON
- Part-time
Commitment to providing exceptional customer service
Added 34 mins ago
W
(CAN) Customer Service Manager
Walmart
Smiths Falls, ON
- Part-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 49 mins ago
LC
General Merchandise Department Manager - In Training
Loblaw Companies Limited
Nanaimo, BC
- Full-time
Lead, coach, and develop a team of colleagues, building their skills in customer service, product knowledge, merchandising, and operational excellence.
Added 49 mins ago
LC
General Merchandise Department Manager - In Training
Loblaw Companies Limited
Kamloops, BC
- Full-time
Lead, coach, and develop a team of colleagues, building their skills in customer service, product knowledge, merchandising, and operational excellence.

BMO

Mortgage Specialist

Montreal, QC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 26, 2026
Experience: Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Posting language: English
Posted: Nov 6, 2026

Original job description

Application Deadline:

12/25/2026

Address:

9440 boul Lacordaire, Bldg D

Job Family Group:

Retail Banking Sales & Service

Join BMO – imagine the possibilities. Are you looking for a chance to let your entrepreneurial spirit shine and turn potential into performance with great earning possibilities? Becoming a BMO® Mortgage Specialist can offer you all that and much more. Expect to fill an important and rewarding role – helping customers make their dream of home ownership a reality. You will be provided with industry-leading training and support and will be able to build your existing referral network with our competitive referral programs to achieve your full potential.

Cultivates, builds, and manages relationships with a referral network to build a pipeline of new mortgage business and increase BMO’s share of the home financing market. Actively identifies sales opportunities and refers to BMO colleagues as appropriate. Develops and executes effective marketing and sales programs to drive business results. Follows corporate policies, operating directives, legal and regulatory requirements.

Proactively contacts referral and origination sources identified through the creation of national partnerships and/or creates local partnerships to lead discussions about home financing solutions.
Assists with the implementation of targeted marketing programs, promotions, and other initiatives.
Actively searches for cross-sell and up-sell opportunities for positioning to the branch to achieve individual sales and profitability goals.
Supports the delivery of targeted marketing programs, promotions, and other initiatives.
Seeks opportunities to expand network by obtaining referrals and originations from existing relationships.
Establishes and enhances the Bank’s community presence by participating in trade shows, conferences, and related events.
Serves a customer advocate during application and processing activities.
Completes onboarding activities as required.
Delivers exceptional customer service that builds trust through expertise, responsive service, and support.
Guides customers throughout mortgage application and processing activities.
Partners with branch teams to properly hand off customers, finalize mortgage documentation, and refer customers with non-mortgage needs.
Resolves or escalates issues to meet customer expectations and ensures funds are advanced in a timely manner.
Provides customers with friendly, courteous, and professional service in response to queries and requests to identify client needs for banking products (e.g. everyday banking, lending, and investment) and refer to appropriate BMO partners.
Stays abreast of consumer needs, industry trends, best practices, and the regulatory requirements, policies, and procedures for mortgage products and services.
Addresses customer service issues according to established parameters, escalating persistent or complex matters to more senior staff or other departments for resolution.
Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.
Provides advice and guidance to assigned business/group on implementation of solutions.
Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.
Helps determine business priorities and best sequence for execution of business / group strategy.
Conducts independent analysis and assessment to resolve strategic issues.
Liaises with various BMO teams and customers to ensure satisfactory completion and/or fulfillment of the home financing application.
Documents updates in BMO’s internal systems to ensure employees have access to the status of outstanding customer opportunities, transactions, and problems / issues.
Analyzes data and information to provide insights and recommendations.
Gathers and formats data into regular and ad-hoc reports and dashboards.
Provides input into the planning and implementation of operational programs.
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Organizes work information to ensure accuracy and completeness.
Engages with referral network to create strong relationships that generate referrals and mortgage originations for clients requiring real estate lending solutions.
Completes all necessary transactions in compliance with guidelines and other requirements to maintain operational integrity.
Focus may be on a business/group.
Thinks creatively and proposes new solutions.
Exercises judgment to identify, diagnose, and solve problems within given rules.
Works mostly independently.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
If a Credit Qualifiable job, Credit Qualifications and associated credit knowledge and skills according to the credit portfolio requirements and qualification standards.
In-depth understanding of the mortgage lending process and applicable regulatory requirements.
Strong interpersonal, sales, customer service, and negotiation skills.
Expert knowledge of self-management and teamwork, personal lending, relationship sales and management.
Functional knowledge of personal banking, investments, trust services, business and commercial lending, and cash management.
Strong knowledge of the broader real estate industry and mortgage market.
Strong negotiation skills.
Specialized knowledge from education and/or business experience.
Verbal & written communication skills - In-depth.
Collaboration & team skills - In-depth.
Analytical and problem solving skills - In-depth.
Influence skills - In-depth.

Salary:

Pay Type:

Commission

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Mortgage Specialist cultivates and manages referral networks to generate new mortgage business and increase market share. They also provide exceptional customer service by guiding clients through the application process and partnering with branch teams to finalize documentation.

Requirements

Candidates should have 3-5 years of relevant experience and a post-secondary degree in a related field. An in-depth understanding of the mortgage lending process, regulatory requirements, and strong sales and interpersonal skills are required.

Skills

Mortgage lending
Relationship management
Sales
Customer service
Negotiation
Financial analysis
Business development
Networking
Risk management
Communication
Teamwork
Problem solving
Data analysis
Reporting
Strategic planning

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans

Visa sponsorship

Not detected in the job text

Keywords

Mortgage Specialist
Retail Banking
Home Financing
Referral Network
Sales Pipeline
Risk Management Framework
Customer Advocacy
Cross-sell
Up-sell
Regulatory Requirements
Business Strategy
Data Analysis
Dashboards
Operational Integrity
Real Estate Lending
Personal Lending
Investment Services
Cash Management
Commercial Lending
Stakeholder Management

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