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Added 7 mins ago
OA
Service Advisor - Bridgewater
O'Regan's Automotive Group
Bridgewater, NS
- Full-time
If you are a hard working professional that provides excellent customer service and has good automotive industry knowledge, then this is the position for you. Join our team and start your…
Added 7 mins ago
OA
Sales Administration Support - Bridgewater
O'Regan's Automotive Group
Bridgewater, NS
- Full-time
Strong communication and customer service skills.
Added 7 mins ago
OA
Parts Advisor - Bridgewater
O'Regan's Automotive Group
Bridgewater, NS
- Full-time
Are you highly organized, detail oriented with a passion for customer service? If so, you might make the perfect addition to our Parts team. Now, if you’re thinking, “I don’t know much…
Added 7 mins ago
OA
Service Operations Trainee - Co-op
O'Regan's Automotive Group
Dartmouth, NS
- Full-time
Previous experience in customer service, sales, retail, hospitality, restaurants, or a similar customer-facing environment.
Added 7 mins ago
OA
Automotive Sales Consultant/Selection Specialist
O'Regan's Automotive Group
Dartmouth, NS
- Full-time
…individuals from diverse backgrounds, including restaurants, retail, military, government, education, special events, and more. We understand that great salespeople are those who connect…
Added 7 mins ago
OA
Financial Services Manager
O'Regan's Automotive Group
Dartmouth, NS
- Full-time
Build lasting relationships by delivering exceptional customer service and maintaining a high Customer Satisfaction Index.
Added 7 mins ago
OA
Lot Attendant
O'Regan's Automotive Group
Dartmouth, NS
- Full-time
Employee assistance program - Because we know life can be challenging, and support should always be within reach.
Added 7 mins ago
OA
IT Support - Co-op
O'Regan's Automotive Group
Halifax, NS
- Full-time
A strong communicator with solid customer-service instincts
Added 7 mins ago
OA
General Technician
O'Regan's Automotive Group
Dartmouth, NS
- Full-time
This is your opportunity to join one of Canada's most progressive automotive service organizations. O’Regan’s is one of Canada’s 50 Best Managed Companies that is committed to being…
Added 7 mins ago
OA
Service Drive-Thru Coordinator
O'Regan's Automotive Group
Dartmouth, NS
- Full-time
We are seeking well-organized, customer service-oriented individuals to work in our service drive-thru as a customer service representative in one of Canada’s most progressive automotive…
Added 23 mins ago
SD
Pharmacy Assistant, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 23 mins ago
SD
Pharmacy Intern, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Calgary, AB
- Part-time
…Come share our vision and passion in delivering a superior customer experience. Be a part of our growing Health & Wellness philosophy! We’re looking to provide practical experience for…
Added 23 mins ago
LC
Personal Shopper Part Time Day Greenlight Requisition
Loblaw Companies Limited
Mississauga, ON
- Part-time
Provide great customer service by assisting with general questions, maintaining a positive environment
Added 23 mins ago
LC
SAP Operations Clerk Part Time Day
Loblaw Companies Limited
Cranbrook, BC
- Part-time
…connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact…
Added 23 mins ago
LC
District Manager - Western Ontario, Canada
Loblaw Companies Limited
Brampton, ON
- Full-time
…operational standards (hours of operation, backroom processes, customer service, maintenance, receiving,…
Added 23 mins ago
PV
Store Manager
Pet Valu
Vancouver, BC
- Full-time
Minimum of 2 years customer service and retail store management experience
Added 23 mins ago
C
Cast Member - Seasonal
Cineplex
Richmond, BC · Riverport, NS · SC Riverport
- Part-time
Added 23 mins ago
B
Mortgage Specialist
BMO
Vaughan, ON
- Full-time
Delivers exceptional customer service that builds trust through expertise, responsive service, and support.
Added 37 mins ago
AN
Sales Associate
Applewood Nissan Langley
Langley (District), BC · Langley, BC
- Full-time
Added 37 mins ago
Restaurant Manager
McDonald's
Tsuu T'Ina Nation 145, AB
Overseeing the hiring and training of new hires and existing staff on proper food preparation techniques, safety protocols, and customer service best practices
Added 37 mins ago
Restaurant Manager
McDonald's
Calgary, AB
Overseeing the hiring and training of new hires and existing staff on proper food preparation techniques, safety protocols, and customer service best practices
Added 37 mins ago
Shift Manager
McDonald's
Calgary, AB
Assist with training new hires and existing staff on proper food preparation techniques, safety protocols, and customer service best practices
Added 37 mins ago
Shift Manager
McDonald's
Tsuu T'Ina Nation 145, AB
Assist with training new hires and existing staff on proper food preparation techniques, safety protocols, and customer service best practices
Added 37 mins ago
Shift Manager
McDonald's
Calgary, AB
Assist with training new hires and existing staff on proper food preparation techniques, safety protocols, and customer service best practices
Added 37 mins ago
Department Manager
McDonald's
Tsuu T'Ina Nation 145, AB
…effective crew who deliver outstanding quality, accuracy and customer service. They will also ensure their department operates to the highest standards of McDonald’s…

BMO

Mortgage Specialist

Vaughan, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 30, 2026
Experience: Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Posting language: English
Posted: Nov 9, 2026

Original job description

Application Deadline:

11/29/2026

Address:

6510 Major Mackenzie Drive W

Job Family Group:

Retail Banking Sales & Service

Join BMO – imagine the possibilities. Are you looking for a chance to let your entrepreneurial spirit shine and turn potential into performance with great earning possibilities? Becoming a BMO® Mortgage Specialist can offer you all that and much more. Expect to fill an important and rewarding role – helping customers make their dream of home ownership a reality. You will be provided with industry-leading training and support and will be able to build your existing referral network with our competitive referral programs to achieve your full potential.

Cultivates, builds, and manages relationships with a referral network to build a pipeline of new mortgage business and increase BMO’s share of the home financing market. Actively identifies sales opportunities and refers to BMO colleagues as appropriate. Develops and executes effective marketing and sales programs to drive business results. Follows corporate policies, operating directives, legal and regulatory requirements.

Proactively contacts referral and origination sources identified through the creation of national partnerships and/or creates local partnerships to lead discussions about home financing solutions.
Assists with the implementation of targeted marketing programs, promotions, and other initiatives.
Actively searches for cross-sell and up-sell opportunities for positioning to the branch to achieve individual sales and profitability goals.
Supports the delivery of targeted marketing programs, promotions, and other initiatives.
Seeks opportunities to expand network by obtaining referrals and originations from existing relationships.
Establishes and enhances the Bank’s community presence by participating in trade shows, conferences, and related events.
Serves a customer advocate during application and processing activities.
Completes onboarding activities as required.
Delivers exceptional customer service that builds trust through expertise, responsive service, and support.
Guides customers throughout mortgage application and processing activities.
Partners with branch teams to properly hand off customers, finalize mortgage documentation, and refer customers with non-mortgage needs.
Resolves or escalates issues to meet customer expectations and ensures funds are advanced in a timely manner.
Provides customers with friendly, courteous, and professional service in response to queries and requests to identify client needs for banking products (e.g. everyday banking, lending, and investment) and refer to appropriate BMO partners.
Stays abreast of consumer needs, industry trends, best practices, and the regulatory requirements, policies, and procedures for mortgage products and services.
Addresses customer service issues according to established parameters, escalating persistent or complex matters to more senior staff or other departments for resolution.
Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.
Provides advice and guidance to assigned business/group on implementation of solutions.
Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.
Helps determine business priorities and best sequence for execution of business / group strategy.
Conducts independent analysis and assessment to resolve strategic issues.
Liaises with various BMO teams and customers to ensure satisfactory completion and/or fulfillment of the home financing application.
Documents updates in BMO’s internal systems to ensure employees have access to the status of outstanding customer opportunities, transactions, and problems / issues.
Analyzes data and information to provide insights and recommendations.
Gathers and formats data into regular and ad-hoc reports and dashboards.
Provides input into the planning and implementation of operational programs.
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Organizes work information to ensure accuracy and completeness.
Engages with referral network to create strong relationships that generate referrals and mortgage originations for clients requiring real estate lending solutions.
Completes all necessary transactions in compliance with guidelines and other requirements to maintain operational integrity.
Focus may be on a business/group.
Thinks creatively and proposes new solutions.
Exercises judgment to identify, diagnose, and solve problems within given rules.
Works mostly independently.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
If a Credit Qualifiable job, Credit Qualifications and associated credit knowledge and skills according to the credit portfolio requirements and qualification standards.
In-depth understanding of the mortgage lending process and applicable regulatory requirements.
Strong interpersonal, sales, customer service, and negotiation skills.
Expert knowledge of self-management and teamwork, personal lending, relationship sales and management.
Functional knowledge of personal banking, investments, trust services, business and commercial lending, and cash management.
Strong knowledge of the broader real estate industry and mortgage market.
Strong negotiation skills.
Specialized knowledge from education and/or business experience.
Verbal & written communication skills - In-depth.
Collaboration & team skills - In-depth.
Analytical and problem solving skills - In-depth.
Influence skills - In-depth.

Salary:

Pay Type:

Commission

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Mortgage Specialist cultivates and manages a referral network to generate mortgage business while providing exceptional service to customers throughout the home financing process. They also collaborate with branch teams to identify cross-sell opportunities and ensure all activities comply with corporate policies and regulatory requirements.

Requirements

Candidates must have 3-5 years of relevant experience and a post-secondary degree in a related field. An in-depth understanding of the mortgage lending process, strong sales and negotiation skills, and knowledge of the real estate industry are required.

Skills

Mortgage lending
Relationship management
Sales
Customer service
Negotiation
Business development
Financial analysis
Networking
Risk management
Communication
Teamwork
Problem solving
Strategic planning
Data analysis
Regulatory compliance

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Mortgage Specialist
Retail Banking
Home Financing
Referral Network
Sales Programs
Regulatory Requirements
Customer Advocacy
Cross-sell
Up-sell
Risk Management Framework
Credit Portfolio
Personal Lending
Investment Services
Commercial Lending
Cash Management
Real Estate Industry
Strategic Initiatives
Operational Programs
Data Analysis
Reporting
Dashboards
Compliance
Relationship Sales
Business Strategy
Stakeholder Management

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