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Added 9 mins ago
AC
Senior Manager, Financial Information and Control
Alimentation Couche-Tard
Laval, QC
- Full-time
At Couche-Tard/Circle K, our mission is simple: to make our customer’s lives a little easier everyday. You may have already stopped for coffee, refueling your car, or eating something on…
Added 9 mins ago
NF
Sales Representative - Grocery (Brampton/Mississauga/Etobicoke)
Neo Financial
Toronto, ON · Etobicoke, ON
- $20 CAD / hour
- Part-time
…exceptional experiences for our customers. Our commitment to customer success drives everything we do, from building world-class products to providing exceptional support at every step of…
Added 9 mins ago
GD
DYNAMITE - Seasonal Sales Associate - Square One Shopping Centre
Groupe Dynamite
Mississauga, ON
- Temporary
…Associate is to provide an exceptional shopping experience to each customer, and build long term relationships with each customer. You will participate in all the essential duties that…
Added 9 mins ago
KB
Yard Associate
Kent Building Supplies
Halifax, NS
- Part-time
Kent is the largest retail building supply chain in Atlantic Canada. With 48 locations and an ecommerce website, our mission is to be the best source of home improvement products through…
Added 9 mins ago
N
Sales Agronomist I
Nutrien
Killam, AB
- Full-time
Maintain and analyze a database/record of customer profiles (product usage and service requirements) to identify, categorize, and prioritize customer base
Added 9 mins ago
GD
GARAGE - Assistant Manager - Woodgrove Centre
Groupe Dynamite
Nanaimo, BC
- Full-time
…results. You promote a positive shopping experience for each customer, while leading and inspiring a high performing team to drive operational efficiency and traffic on the sales floor and…
Added 9 mins ago
KB
CNA District Recruitment Coordinator- 6 Week Work Term (Fall 2026)
Kent Building Supplies
St. John's, NL · Greater St. John's Metropolitan Area
- Part-time
Kent is the largest retail building supply chain in Atlantic Canada. With 48 locations and an ecommerce website, our mission is to be the best source of home improvement products through…
Added 9 mins ago
GD
COMBO - Assistant Manager - Tsawwassen Mills
Groupe Dynamite
Tsawwassen, BC
- Full-time
…results. You promote a positive shopping experience for each customer, while leading and inspiring a high performing team to drive operational efficiency and traffic on the sales floor and…
Added 9 mins ago
SC
Lead Hand
Sysco Canada Inc.
Vancouver, BC
- Full-time
…distribution facilities worldwide and serves more than 700,000 customer locations. Sysco has 27 Specialty Meat and Seafood operating companies across Canada and the United States that focus…
Added 9 mins ago
EF
Senior Financial Advisor (Chilliwack City Branch)
Envision Financial
Chilliwack, BC
- $56,800 to $72,800 USD / year
- Full-time
The Senior Financial Advisor provides exceptional customer service to a portfolio of members by offering a full range of investment, deposit and complex lending services. The Senior…
Added 9 mins ago
MP
Bar & Waiting Staff
Metropolitan Pub Company
Cambridge, ON
- Full-time
A passion for giving great service and making sure every customer receives a warm welcome.
Added 9 mins ago
GD
COMBO - Store Manager - Tsawwassen Mills
Groupe Dynamite
Tsawwassen, BC
- Full-time
…is to promote a positive shopping experience and build loyal customer relationships. You produce outstanding business results by leading and inspiring a high performing team to drive…
Added 9 mins ago
GD
GARAGE - Sales Team Leader FT - Rideau Centre
Groupe Dynamite
Ottawa, ON
- Full-time
…Lead is to promote a positive shopping experience for each customer, while leading and inspiring a high-performing team to drive operational efficiency. You will make a serious impact…
Added 9 mins ago
A
Building Operator - Bow Valley Square
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Calgary, AB
- Full-time
Strong communication, customer-service, organizational, and problem-solving skills.
Added 9 mins ago
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Copy of Retail Store Ambassador
Cozey
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- Part-time
We are looking for a dynamic, experience-focused Retail Ambassador to join the rapidly expanding Cozey team on a part-time or full-time basis. As a Retail Associate, you will be responsible…
Added 9 mins ago
GD
GARAGE - Sales Assistant Manager - Carrefour Laval
Groupe Dynamite
Laval, QC
- Full-time
Has passion for fashion, and displays an outgoing personality and passion for providing exceptional customer service
Added 9 mins ago
GD
DYNAMITE - Seasonal Sales Associate - Southcentre Mall
Groupe Dynamite
Calgary, AB
- Temporary
…Associate is to provide an exceptional shopping experience to each customer, and build long term relationships with each customer. You will participate in all the essential duties that…
Added 9 mins ago
GD
GARAGE - Store Manager - Erin Mills Town Centre
Groupe Dynamite
Mississauga, ON
- Full-time
…is to promote a positive shopping experience and build loyal customer relationships. You produce outstanding business results by leading and inspiring a high performing team to drive…
Added 12 mins ago
Pharmacy Manager
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
St. John's, NL
Exceed customer expectations, both internal and external, by building strong relationships and delivering customer-centric solutions; role model, coach, and reinforce customer service…
Added 12 mins ago
Replenishment - Leader Night Shift
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The Night Shift Leader will provide customers with friendly and professional service. The Leader will provide management and leadership to Department Clerks through coaching and training…
Added 12 mins ago
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In Store Bakery - Part Time Baker's Helper @ Tuscany Village with experience
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…timely fashion. The Baker’s Helper delivers the highest level of customer service and satisfaction. The Baker’s Helper demonstrates the highest level of adherence to all Food Safety…
Added 12 mins ago
E-Commerce Shipping Associate
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Your attention to detail and commitment to customer satisfaction will help create a positive shopping experience, whether customers are receiving their latest gear, apparel, or sporting…
Added 12 mins ago
Meat - Meat Cutter
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Added 12 mins ago
E-Commerce Shipping Associate (s)
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Your attention to detail and commitment to customer satisfaction will help create a positive shopping experience, whether customers are receiving their latest gear, apparel, or sporting…
Added 12 mins ago
PP
Field Supervisor
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Supports in assigning work on a day-to-day basis to support PPS service delivery requirements and customer satisfaction objectives.

BMO

Mortgage Specialist Associate

Quebec, QC, Canada

$35 500,00 - $65 000,00 · Full-time

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Job details

Pay: $35 500,00 - $65 000,00
Job type: Full-time
Apply by: Oct 24, 2026
Experience: Typically between 1 – 2 years of relevant experience and/or certification in related field of study desirable or an equivalent combination of education and experience.
Posting language: English
Posted: Oct 5, 2026

Original job description

Application Deadline:

10/23/2026

Address:

1600 boulevard Lebourgneuf

Job Family Group:

Retail Banking Sales & Service

Cultivates, builds, and manages relationships with a referral network to build a pipeline of new mortgage business and increase BMO’s share of the home financing market. Actively identifies sales opportunities and refers to BMO colleagues as appropriate. Develops and executes effective marketing and sales programs to drive business results. Follows corporate policies, operating directives, legal and regulatory requirements.

Inputs and mitigates credit applications in coordination with internal partners and customers to facilitate smooth fulfillment and ensure documentation meets stipulated terms and conditions.
Monitors approved home financing applications to coordinate collection of all required documentation.
Contacts BMO colleagues where required to discuss any terms and conditions where the documentation provided is unacceptable and/or to obtain any missing documentation.
Provides administrative support by maintaining a database of third party referral sources and customers including development and maintenance of a marketing calendar.
Ensures third party referral sources are kept aware of the latest BMO offers and news including preparing and sending updated rate sheets.
Provides marketing, event coordination, and general administrative support to assist the Mortgage Specialist in effectively maintaining positive and ongoing contact with their broader referral network.
Completes pre- and post- sales activities that support business and market share growth.
Understands customer needs to offer financial solutions that meet customer goals.
Receives and fulfils approved home and/or investment financing applications to provide accurate and efficient credit and administrative support.
Monitors home financing applications to advise BMO colleagues of any issues that might impede turnaround time and/or approval.
Delivers exceptional customer service that builds trust through expertise, responsive service, and support.
Resolves or escalates issues to meet customer expectations and ensures funds are advanced in a timely manner.
Provides customers with friendly, courteous, and professional service in response to queries and requests to identify client needs for banking products (e.g. everyday banking, lending, and investment) and refer to appropriate BMO partners.
Stays abreast of consumer needs, industry trends, best practices, and the regulatory requirements, policies, and procedures for mortgage products and services.
Addresses customer service issues according to established parameters, escalating persistent or complex matters to more senior staff or other departments for resolution.
Coordinates and executes specific activities for the implementation of strategic initiatives; includes tracking metrics and milestones.
Liaises with various BMO teams and customers to ensure satisfactory completion and/or fulfillment of the home financing application.
Documents updates in BMO’s internal systems to ensure employees have access to the status of outstanding customer opportunities, transactions, and problems / issues.
Analyzes data and information to provide insights and recommendations.
Gathers and formats data into regular and ad-hoc reports and dashboards.
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Organizes work information to ensure accuracy and completeness.
Engages with referral network to create strong relationships that generate referrals and mortgage originations for clients requiring real estate lending solutions.
Completes all necessary transactions in compliance with guidelines and other requirements to maintain operational integrity.
Completes complex & diverse tasks within given rules/limits.
Analyzes issues and determines next steps; escalates as required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

Typically between 1 – 2 years of relevant experience and/or certification in related field of study desirable or an equivalent combination of education and experience.
If a Credit Qualifiable job, Credit Qualifications and associated credit knowledge and skills according to the credit portfolio requirements and qualification standards.
Working knowledge of personal lending and mortgage products and services.
Relationship Management skills – Good.
Problem Solving – Good.
Strategic influencing and negotiation – Basic.
Basic specialized knowledge.
Verbal & written communication skills - Good.
Organization skills - Good.
Collaboration & team skills - Good.
Analytical and problem solving skills - Good.

Salary:

$35 500,00 - $65 000,00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Mortgage Specialist Associate manages referral networks to build mortgage business pipelines and ensures credit applications are processed accurately. They also provide administrative support, maintain marketing calendars, and deliver exceptional customer service to meet client financial needs.

Requirements

Candidates should have 1-2 years of relevant experience or equivalent education in a related field. A working knowledge of personal lending and mortgage products, along with strong communication and organizational skills, is required.

Skills

Relationship management
Problem solving
Strategic influencing
Negotiation
Verbal communication
Written communication
Organization skills
Collaboration
Teamwork
Analytical skills
Mortgage lending
Credit application processing
Customer service
Financial solutions
Data analysis

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Mortgage Specialist
Retail Banking
Credit Applications
Referral Network
Home Financing
Risk Management
Financial Solutions
Customer Service
Data Analysis
Reporting
Regulatory Requirements
Lending
Investment Financing
Marketing Programs
Relationship Management
Operational Integrity
Strategic Initiatives
Banking Products

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