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Added 25 mins ago
TH
Flooring & Decor/Paint Department Supervisor: Full Time - PRINCE GEORGE
The Home Depot Canada
Prince George, BC
- Full-time
…customers, associates & peers in order to provide exceptional customer service and achieve top line sales with strong merchandising and product…
Added 25 mins ago
TH
SUPERVISEUR 23/24/59
The Home Depot Canada
Prince George, BC
- Full-time
…customers, associates & peers in order to provide exceptional customer service and achieve top line sales with strong merchandising and product…
Added 25 mins ago
VS
Operations Supervisor-Toronto Eaton Centre
Victoria’s Secret & Co.
Toronto, ON
- Full-time
At Victoria’s Secret & Co, you’ll join a world-leading specialty retail brand recognized globally for innovation and excellence in lingerie and fashion. You’ll work alongside industry…
Added 25 mins ago
SD
Pharmacist
Shoppers Drug Mart
Cobourg, ON
- Full-time
…pharmacy retailer built on professional expertise and personalized service, serving communities for over 50 years. What began as a single pharmacy in Toronto has grown to more than 1,200…
Added 25 mins ago
TS
Store Associate
The Salvation Army in Canada
Toronto, ON
- Part-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 25 mins ago
C
Sales and Marketing Assistant
Convertiqq
Vancouver, BC
- $3,495 to $4,275 CAD / month
- Full-time
Convertiqq helps brands grow through strategic customer acquisition, brand promotion, and high-performance sales systems. We're expanding our team and looking for a Sales and Marketing…
Added 25 mins ago
TH
Associé(e) avant du magasin (temps partiel)
The Home Depot Canada
Laval, QC
- Part-time
Using the GET Involved approach to customer service, front-end associate greets each customer, engages them during the transaction and thanks the customer for their business.
Added 25 mins ago
TH
Department Supervisor Full-Time - 7265 Saskatoon South
The Home Depot Canada
Saskatoon, SK
- Full-time
…customers, associates & peers in order to provide exceptional customer service and achieve top line sales with strong merchandising and product…
Added 25 mins ago
TH
SUPERVISEUR, SERVICES 90, 91 ET 96
The Home Depot Canada
Saskatoon, SK
- Full-time
…customers, associates & peers in order to provide exceptional customer service and achieve top line sales with strong merchandising and product…
Added 25 mins ago
TH
Caissier(ère) Principale (temps plein)
The Home Depot Canada
Montreal, QC
- Full-time
…through scheduling and providing first level of escalation for customer…
Added 25 mins ago
TH
Associé(e), Mise en Marché (temps partiel)
The Home Depot Canada
Pointe-Claire, QC
- Part-time
Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage…
Added 25 mins ago
TH
Associé(e) aux caisses (temps partiel)
The Home Depot Canada
Montreal, QC
- Part-time
Using the GET Involved approach to customer service, front-end associate greets each customer, engages them during the transaction and thanks the customer for their business.
Added 25 mins ago
TH
Service Desk Associate Part -Time - 7051 Saskatoon
The Home Depot Canada
Saskatoon, SK
- Part-time
Resolve issues, assess customer needs, coordinate all order related activities in partnership with the Project Support Centre, delivery companies, vendors and service providers in a timely…
Added 25 mins ago
SOFTGOODS - Sales Associate
Sporting Life Group
Collingwood, ON
Flexible schedules to support your training, race days, or weekend adventures.
Added 41 mins ago
NF
Receiver Part Time Day
No Frills
Spruce Grove, AB
- Part-time
…unloading new products in the store's warehouse and stocking the retail floor. We appreciate our Receiver team members for all they do and their support in initiatives that help provides…
Added 41 mins ago
RA
Associate (Part-Time)
Red Apple Stores ULC
Barrhead, AB
- Part-time
Red Apple Stores is Canada's favourite chain of over 140 small-town general merchandise retail stores.
Added 41 mins ago
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Keyholder (Full-Time)
Red Apple Stores ULC
Golden, BC
- Full-time
Red Apple Stores is Canada's favourite chain of over 140 small-town general merchandise retail stores.
Added 41 mins ago
S
Paid Services Beauty Advisor - Full Time
sephora.com
Oakville, ON
- $19.7 to $23.2 CAD / hour
- Full-time
As our Paid Service Beauty Advisor, you are an expert in all thing’s beauty! You’re here to guide our clients on their beauty journey at the Beauty Studio & beyond. It’s not just about the…
Added 41 mins ago
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Store Director
sephora.com
Halifax, NS
- Full-time
You have a minimum of 5+ years of senior management experience in the beauty, retail, or customer service industry.
Added 55 mins ago
CF
Catering Supervisor
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- Full-time
Choices for Youth Inc. (CFY) is a professional service, youth-focused, non-profit, charitable organization that creates spaces and conversations, and operates programs and social…
Added 55 mins ago
RA
Keyholder (Part-Time)
Red Apple Stores ULC
Kingsville, ON
- Part-time
Red Apple Stores is Canada's favourite chain of over 140 small-town general merchandise retail stores.
Added 55 mins ago
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Seasonal Cashier (Part-Time)
Red Apple Stores ULC
Kingsville, ON
- Part-time
Red Apple Stores is Canada's favourite chain of over 140 small-town general merchandise retail stores.
Added 55 mins ago
LO
Associate Optometrist
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- Full-time
Places the patient/customer 1st & delivers excellent service.
Added 55 mins ago
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LensCrafters - Licensed Assistant Manager - #942 Kitchener
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- Full-time
Previous experience in leadership position within retail & customer service industry
Added 55 mins ago
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LensCrafters - Licensed Assistant Manager - #941 Guelph ON
Luxottica of America, Inc.
Guelph, ON
- Full-time
Previous experience in leadership position within retail & customer service industry

BMO

Personal Banker

Toronto, ON, Canada

$40,500.00 - $80,000.00 · Full-time

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Job details

Pay: $40,500.00 - $80,000.00
Job type: Full-time
Apply by: Nov 10, 2026
Experience: Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
Posting language: English
Posted: Oct 26, 2026

Original job description

Application Deadline:

11/09/2026

Address:

100 King Street West

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Takes a lead in proactively engaging with existing customers and prospects by providing needs-based assessments to grow loyalty and identify immediate / future opportunities.
Engages customers to complete needs assessments that identify financial solutions and preferred banking channels while recommending tailored solutions addressing both sales and service needs (e.g. everyday banking, retail investments, lending solutions, home financing (including business-for-self applications)), and small business solutions).
Offers clients advice and guidance on available digital and self-serve options with the goal of making banking easy, simple, and fast.
Supports customer transactions needs based on customer traffic.
Engages customers to grow BMO’s business by reaching out, generating appointments, and building new relationships within the community.
Addresses questions and resolves issues raised through consumer credit audits and quality checks to ensure accurate data entry and lending application recommendations in compliance with legal and regulatory requirements and lending policies and processes.
Applies the risk management framework to the portfolio to protect the Bank's assets and maintain the quality of the lending portfolio in compliance with requirements for the lending process and established yield, quality, diversification, and risk guidelines.
Makes credit recommendations for personal lending transactions, including home financing, in accordance with sound credit granting principles and with the Bank’s policies and procedures.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.
Analyzes issues and determines next steps.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
Canada only: Registration to sell investment products completed - as appropriate for the jurisdiction.
Appropriate lending qualifications and designations.
Working knowledge of personal and small business customer needs and solutions.
Working knowledge of retail investments and lending products.
Experience in financial services is an asset.
Confident and experienced in the use of social media, tablets, Smart phones, online tools, and applications.
Experience in a consultative customer service or sales role, with a drive to deliver a personal customer experience.
Passionate commitment to helping our customers.
Drive to deliver a personal customer experience.
A focus on results and the ability to thrive in a consultative sales and team-based environment.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Specialized knowledge.
Verbal & written communication skills - Good.
Organization skills - Good.
Collaboration & team skills - Good.
Analytical and problem solving skills - Good.

Salary:

$40,500.00 - $80,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Personal Banker delivers exceptional service by identifying customer financial needs and providing tailored advice on banking, lending, and investment solutions. They proactively engage with clients to build relationships, manage credit risk, and ensure compliance with regulatory requirements.

Requirements

Candidates should have 2-3 years of relevant experience and a post-secondary degree in a related field. Strong interpersonal skills, knowledge of retail banking products, and appropriate lending qualifications are required.

Skills

Financial solutions
Customer service
Sales
Needs assessment
Lending solutions
Retail investments
Credit analysis
Risk management
Relationship building
Digital banking
Communication skills
Problem solving
Data entry
Compliance
Team collaboration
Financial advisory

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Personal Banker
Retail Banking
Financial Services
Lending
Investments
Credit Audits
Risk Management
Customer Experience
Sales
Compliance
Regulatory Requirements
Digital Banking
Small Business Solutions
Home Financing
Money Laundering Reporting
Consultative Sales
Relationship Management
Financial Advisory
Data Entry
Portfolio Management

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