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Added 14 mins ago
SM
Exploration Geologist, Junior
SSR Mining Inc.
Vancouver, BC · Toronto, ON · Saskatoon, SK
- Full-time
Responsible for working with the exploration team to discover or contribute to the acquisition of potentially economic deposits within Canada. Work will also focus on the technical…
Added 14 mins ago
IO
Vice President, Global Expansion (FTE)
Invest Ottawa
Ottawa, ON
- Full-time
Reporting to the President and CEO, the Vice President, Global Expansion is a key member of Invest Ottawa's Executive Leadership Team, responsible for advancing Ottawa's global…
Added 14 mins ago
B
Associate Director
BMO
Toronto, ON · FCP
- Full-time
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our…
Added 14 mins ago
Casual Counsellor
FIREFLY
Sioux Lookout, ON
FIREFLY is seeking a casual Counsellor to join our team. In this role, you will provide meaningful, evidence-informed mental health services while working as part of a collaborative and…
Added 14 mins ago
Casual Counsellor
FIREFLY
Kenora, ON
FIREFLY is seeking a casual Counsellor to join our team. In this role, you will provide meaningful, evidence-informed mental health services while working as part of a collaborative and…
Added 14 mins ago
Casual Counsellor
FIREFLY
Red Lake, ON
FIREFLY is seeking a casual Counsellor to join our team. In this role, you will provide meaningful, evidence-informed mental health services while working as part of a collaborative and…
Added 14 mins ago
Casual Counsellor
FIREFLY
Dryden, ON
FIREFLY is seeking a casual Counsellor to join our team. In this role, you will provide meaningful, evidence-informed mental health services while working as part of a collaborative and…
Added 14 mins ago
SH
Registered Nurse - Full Time- Diabetes Education Centre (DEC)
Southlake Health Community
Newmarket, ON · Southlake Health
- Full-time
…Health Centre (Southlake). The RN works collaboratively as a member of the health care team. The RN provides direct patient care to patients based on the three-factor framework as outlined…
Added 14 mins ago
SH
Nurse Practitioner (NP) - Cardiology - FT
Southlake Health Community
Newmarket, ON · Southlake Health
- Full-time
Southlake Health is fully committed to a culture of belonging and an inclusive environment that encourages every team member to lead within their role, generate innovative ideas that…
Added 14 mins ago
F
Client Solution Internship - Toronto, Summer 2027
FactSet
Toronto, ON
- Full-time
Mentorship program that pairs you up with a member of the Global Sales and Client Solutions team, who will act as your mentor and help you build valuable connections from the onset
Added 14 mins ago
MT
Retail Delivery Driver
More Than Just Feed Inc
Ponoka, AB
- Full-time
Participate in team member onboarding and training for related systems and tools to ensure they are set up for success
Added 14 mins ago
P
Indirect Tax, Senior Associate
PwC
Vancouver, BC
- Full-time
This position ensures continuity and upholds our standards of excellence following the departure of a valued team member.
Added 14 mins ago
R
Manager, Application Resiliency
RBC
Vancouver, BC
- Full-time
Opportunities to be a valuable member of a close-knit, collaborative team that encourages networking
Added 14 mins ago
P
Medical Information Specialist - Life Science Graduate
ProPharma
Windsor, ON
- Full-time
All applications to roles at ProPharma are personally reviewed by a member of our recruitment team. We do not rely on AI screening tools to support our hiring process. You will always…
Added 14 mins ago
UO
Student Financial Management Analyst
University of British Columbia
Vancouver, BC · UBCV | Brock Hall (BRCK)
- $7,158.42 to $10,292.25 CAD / month
- Full-time
5. Serves as primary contact for GuardMe for health insurance for international students (iMED). Serves as a member of iMED Committee. Reviews invoices for correctness and performs complex…
Added 14 mins ago
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Senior Business Analyst, Easy Trade
TD
Toronto, ON
- Full-time
As a core member of Journey's team, the Senior Business Analyst bridges stakeholders across product, technology, operations, risk, and change management. The successful candidate will…
Added 14 mins ago
T
Customer Experience Associate
TD
Ottawa, ON
- Part-time
…products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer…
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T
Customer Experience Associate - Cantonese or Punjabi Language Skills an Asset
TD
Vancouver, BC
- Part-time
…products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer…
Added 14 mins ago
T
Personal Banking Associate - Montreal-North Branch
TD
Montreal, QC
- Full-time
…products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer…
Added 14 mins ago
TG
Planet Fitness - Overnight Member Services Representative - Part Time - London West
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London, ON
- Part-time
We are looking for a Member Services Representative to join our team! This position will be responsible for creating a positive member experience by providing a superior level of customer…
Added 14 mins ago
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Director, Corporate Operational Risk Management
Sun Life
Toronto, ON · Sun Life Toronto One York
- Full-time
Added 14 mins ago
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Processing Team Member PT - Grande Prairie
Goodwill Industries of Alberta
Grande Prairie, AB
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…successful retail stores. Our dedicated, ambitious and hard-working team members are the key to our success. Through living our value of We Care and it Shows, we work together as One…
Added 14 mins ago
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Processing Team Member FT - Grande Prairie
Goodwill Industries of Alberta
Grande Prairie, AB
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…successful retail stores. Our dedicated, ambitious and hard-working team members are the key to our success. Through living our value of We Care and it Shows, we work together as One…
Added 14 mins ago
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SPD Technician (CUPE), MDRD - Full Time - Markham Stouffville Hospital
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- Full-time
This is an exciting opportunity for an individual with a strong organizational and customer service focus to work as a member of the Medical Device Reprocessing team. Working closely with…
Added 14 mins ago
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Customer Service Representative (Motivator) - Brandon Shoppers Mall
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BMO

Personal Banker

Waterloo, ON, Canada

$37,000.00 - $70,000.00 · Full-time

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Job details

Pay: $37,000.00 - $70,000.00
Job type: Full-time
Apply by: Nov 23, 2026
Experience: Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
Posting language: English
Posted: Nov 6, 2026

Original job description

Application Deadline:

11/22/2026

Address:

200 Northfield Drive West

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Takes a lead in proactively engaging with existing customers and prospects by providing needs-based assessments to grow loyalty and identify immediate / future opportunities.
Engages customers to complete needs assessments that identify financial solutions and preferred banking channels while recommending tailored solutions addressing both sales and service needs (e.g. everyday banking, retail investments, lending solutions, home financing (including business-for-self applications)), and small business solutions).
Offers clients advice and guidance on available digital and self-serve options with the goal of making banking easy, simple, and fast.
Supports customer transactions needs based on customer traffic.
Engages customers to grow BMO’s business by reaching out, generating appointments, and building new relationships within the community.
Addresses questions and resolves issues raised through consumer credit audits and quality checks to ensure accurate data entry and lending application recommendations in compliance with legal and regulatory requirements and lending policies and processes.
Applies the risk management framework to the portfolio to protect the Bank's assets and maintain the quality of the lending portfolio in compliance with requirements for the lending process and established yield, quality, diversification, and risk guidelines.
Makes credit recommendations for personal lending transactions, including home financing, in accordance with sound credit granting principles and with the Bank’s policies and procedures.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.
Analyzes issues and determines next steps.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
Canada only: Registration to sell investment products completed - as appropriate for the jurisdiction.
Appropriate lending qualifications and designations.
Working knowledge of personal and small business customer needs and solutions.
Working knowledge of retail investments and lending products.
Experience in financial services is an asset.
Confident and experienced in the use of social media, tablets, Smart phones, online tools, and applications.
Experience in a consultative customer service or sales role, with a drive to deliver a personal customer experience.
Passionate commitment to helping our customers.
Drive to deliver a personal customer experience.
A focus on results and the ability to thrive in a consultative sales and team-based environment.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Specialized knowledge.
Verbal & written communication skills - Good.
Organization skills - Good.
Collaboration & team skills - Good.
Analytical and problem solving skills - Good.

Salary:

$37,000.00 - $70,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Personal Banker delivers exceptional service by identifying customer financial needs and providing tailored advice on banking, lending, and investment solutions. They also proactively engage with the community to build relationships while ensuring all activities comply with risk management and regulatory frameworks.

Requirements

Candidates typically require 2-3 years of relevant experience and a post-secondary degree in a related field. Applicants must possess strong interpersonal skills, knowledge of retail banking products, and the ability to thrive in a consultative sales environment.

Skills

Customer service
Financial solutions
Needs assessment
Sales
Lending
Risk management
Credit analysis
Relationship building
Digital banking
Compliance
Communication
Problem solving
Analytical skills
Team collaboration
Organization

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Financial Services
Lending
Investment Products
Risk Management
Customer Experience
Consultative Sales
Compliance
Regulatory Requirements
Credit Audits
Business Development
Digital Banking
Small Business Solutions
Portfolio Management
Relationship Management
Financial Advice
Data Entry
Money Laundering Reporting
Market Analysis
Branch Operations

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