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Added 11 mins ago
B
Investment Associate
BMO
Calgary, AB · CALG
- Full-time
Supports client growth objectives set by team/lead advisor by proactively engaging in sales, business development and marketing activities including, but not limited to, telephone…
Added 11 mins ago
BI
Connected Vitals Account Manager
Baxter International Inc.
AB · Vancouver, BC · Calgary, AB
- Full-time
Lead seamless transitions from the sales process to implementation by partnering with project management and clinical implementation teams.
Added 11 mins ago
W
Associate Manager - Customer Service North America
Wesco
Grande Prairie, AB
- Full-time
As Associate Manager - Customer Service North America, you will be responsible for managing sales operational activities to ensure customer service levels are met or exceeded, with a focus…
Added 11 mins ago
Operations Manager Winnipeg, MB
Cosentino
Winnipeg, MB
Lead and maintain a safe working area ensuring that Health and Safety processes and procedures are met.
Added 11 mins ago
SB
Project Manager, Maintenance
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- Full-time
…expertise in aircraft management, charter, maintenance, and sales from our fixed-based operator services across Canada and the United States. People and values are inseparable assets that…
Added 11 mins ago
Sr Analyst, IT- DevOps Lead
Aspire Bakeries
Brantford, ON
Recognition & Rewards - Performance incentive plans that celebrate achievements across sales, bakery performance, and individual contributions.
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Account Director
Meet Life Sciences
Canada
- Full-time
Lead and grow a portfolio of existing pharmaceutical and healthcare clients, acting as a trusted strategic partner and providing senior-level account direction.
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Sr. Director, Sales
d1g1t
Toronto, ON
- Full-time
…works in across functional environment with Marketing, Pre-sales, Program Management, Financial Engineering and Product to deliver trusted and scalable solutions. The candidate will…
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A
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- Full-time
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IF
KOL Lead, Spain & Iberia
Ink Foundation
Canada
- Full-time
Added 11 mins ago
Sr Architect
Insight Enterprises, Inc.
Toronto, ON
Design and lead modern data architectures that support analytics, business intelligence, machine learning, and AI-driven use cases.
Added 11 mins ago
IF
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- Full-time
As the first dedicated Sales Operations Analyst on the team, you’ll support Business Development across PWS and xStocks so our salespeople can spend their time selling. You’ll run RFP and…
Added 11 mins ago
KA
Senior Influencer Marketing Manager
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- Part-time
Lead whitelisting and partnership ads: Manage creator permissions, account access, usage rights, authorization periods, renewals, and coordination with our paid media team.
Added 11 mins ago
IF
Lead, Business Operations - Payward Services
Ink Foundation
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- Full-time
As a Lead, Business Operations, you’ll be the operating generalist for PWS. Your core is partner launch and the operating rhythm behind the business, and from there you’ll take on whatever…
Added 11 mins ago
WF
Representative - Employee Benefits Sales
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Winnipeg, MB
- Full-time
Employee Benefit Sales Representative - Winnipeg
Added 11 mins ago
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Representative- Commercial Sales
Western Financial Group
Winnipeg, MB
- Full-time
Carve your path to success by learning from industry sales experts who sell our unique Commercial Insurance programs to independent businesses across Canada. Our high-performance team will…
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Sale Support Specialist
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- Full-time
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- Full-time
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…investment is now funding a clear growth plan: building out sales and marketing, bringing AI and automation into the product, and expanding beyond its home market. The team is small and has…
Added 11 mins ago
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- Full-time
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Channel Account Specialist - Central Region
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Senior Commercial Account Manager
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Added 11 mins ago
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Channel Account Specialist - Western Region
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BMO

Personal Banker

Markham, ON, Canada

$40,500.00 - $80,000.00 · Full-time

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Job details

Pay: $40,500.00 - $80,000.00
Job type: Full-time
Apply by: Nov 30, 2026
Experience: Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
Posting language: English
Posted: Nov 9, 2026

Original job description

Application Deadline:

11/29/2026

Address:

9660 Markham Road

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Takes a lead in proactively engaging with existing customers and prospects by providing needs-based assessments to grow loyalty and identify immediate / future opportunities.
Engages customers to complete needs assessments that identify financial solutions and preferred banking channels while recommending tailored solutions addressing both sales and service needs (e.g. everyday banking, retail investments, lending solutions, home financing (including business-for-self applications)), and small business solutions).
Offers clients advice and guidance on available digital and self-serve options with the goal of making banking easy, simple, and fast.
Supports customer transactions needs based on customer traffic.
Engages customers to grow BMO’s business by reaching out, generating appointments, and building new relationships within the community.
Addresses questions and resolves issues raised through consumer credit audits and quality checks to ensure accurate data entry and lending application recommendations in compliance with legal and regulatory requirements and lending policies and processes.
Applies the risk management framework to the portfolio to protect the Bank's assets and maintain the quality of the lending portfolio in compliance with requirements for the lending process and established yield, quality, diversification, and risk guidelines.
Makes credit recommendations for personal lending transactions, including home financing, in accordance with sound credit granting principles and with the Bank’s policies and procedures.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.
Analyzes issues and determines next steps.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
Canada only: Registration to sell investment products completed - as appropriate for the jurisdiction.
Appropriate lending qualifications and designations.
Working knowledge of personal and small business customer needs and solutions.
Working knowledge of retail investments and lending products.
Experience in financial services is an asset.
Confident and experienced in the use of social media, tablets, Smart phones, online tools, and applications.
Experience in a consultative customer service or sales role, with a drive to deliver a personal customer experience.
Passionate commitment to helping our customers.
Drive to deliver a personal customer experience.
A focus on results and the ability to thrive in a consultative sales and team-based environment.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Specialized knowledge.
Verbal & written communication skills - Good.
Organization skills - Good.
Collaboration & team skills - Good.
Analytical and problem solving skills - Good.

Salary:

$40,500.00 - $80,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Personal Banker delivers exceptional service by identifying customer needs and providing tailored financial solutions, including lending and investment products. They also proactively engage with customers to build relationships, ensure compliance with regulatory requirements, and contribute to overall branch business objectives.

Requirements

Candidates should have 2-3 years of relevant experience and a post-secondary degree in a related field is desirable. Applicants must possess appropriate lending qualifications and registration to sell investment products as required by the jurisdiction.

Skills

Customer service
Financial solutions
Sales
Needs assessment
Lending
Retail investments
Risk management
Credit analysis
Relationship building
Communication
Problem solving
Digital banking
Compliance
Data entry
Team collaboration

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Financial Services
Lending
Investments
Customer Experience
Consultative Sales
Risk Management
Compliance
Regulatory Requirements
Credit Audits
Home Financing
Small Business Solutions
Digital Banking
Relationship Management
Portfolio Management
Money Laundering Reporting
Market Analysis
Business Development
Customer Needs Assessment
Financial Advice

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