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Added 11 mins ago
T
Operations Manager (Civil/FTTH Construction)
Telecon
Saskatoon, SK
- Full-time
Reporting to the Senior Director of Operations; the Operations Manager is responsible to lead and manage all operations of their region. This includes health and safety, finances, contract…
Added 11 mins ago
Senior Project Manager - Nuclear - Canada Central
GHD Group Pty Ltd
Waterloo, ON
…sector. Our Canadian business is looking for a Senior Project Manager to join their Energy team! In this role, you will lead and expand our energy delivery team and liaise with key clients…
Added 11 mins ago
ES
Transmission Line, Project Manager
ENTRUST Solutions Group
AB · Calgary, AB
- Full-time
…Regina that provides design, engineering, and project management services to the electric power delivery industry. Our expertise includes all aspects of Transmission, Substation and…
Added 11 mins ago
AW
Senior Manager, Investment Fund Operations
Aviso Wealth
Remote, Canada
- $115,000 to $135,000 CAD / year
- Full-time
- Remote
Aviso is a leading wealth management and investment services provider for the Canadian financial industry, with approximately $145 billion in total assets under administration and…
Added 11 mins ago
AW
Senior Manager, Investment Fund Operations
Aviso Wealth
Remote, Canada
- $115,000 to $135,000 CAD / year
- Full-time
- Remote
Aviso is a leading wealth management and investment services provider for the Canadian financial industry, with approximately $145 billion in total assets under administration and…
Added 11 mins ago
Senior Manager, Small Business Value Proposition (English/Spanish) - Toronto (12-Month Contract)
Scotiabank
Toronto, ON
Champion a customer-focused culture throughout the Scotiabank footprint to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
Added 11 mins ago
VC
Activity Aide, Adult Day Program - Temporary, Full-time
VON Canada (Ontario)
Peterborough, ON
- $17.95 to $23.82 CAD / hour
- Full-time
- Temporary
Contributes to the development of the service plan for each client attending the Adult Day Program.
Added 26 mins ago
Admissions & Transfer Credit Assistant
University of Toronto
Toronto, ON
Working under the general direction of the Assistant Registrar and Admissions and Transfer Credit Manager, you will provide exemplary customer service by advising prospective students,…
Added 26 mins ago
RC
Candidate Eligibility Coordinator
Royal College of Physicians and Surgeons of Canada
Ottawa, ON
- Full-time
Under the direction of the Manager, TMCE-Credentials, as the successful candidate, you have experience in understanding and applying policies to application processes, preferably in a…
Added 26 mins ago
BC
Client Service Assistant
BFL CANADA
Waterloo, ON
- Full-time
As a Client Service Assistant, you will be responsible to assist the Client Service Manager and the Client Service Representative to ensure the Commercial team meets company objectives and…
Added 26 mins ago
SC
General Manager - Environmental Services (70314051)
Sodexo Canada Ltd
Toronto, ON
- $70,000 to $80,000 CAD / year
- Full-time
As a General Manager, Environmental Services (EVS), you will provide strategic and operational leadership for environmental services within a healthcare, research facility environment. You…
Added 26 mins ago
L
Director, Legal Engineering
Legora
Toronto, ON
- Full-time
…product fluency, enterprise change, commercial judgment and client…
Added 42 mins ago
LH
Shelter Resource Worker
Lookout Housing and Health
Duncan, BC
- Internship
We provide housing and a range of support services to adults with low or no income who have few, if any, housing or support options. Because the people we serve have challenges meeting…
Added 42 mins ago
A
Senior Manager, Investment Fund Operations
Aviso
Vancouver, BC
- $115,000 to $135,000 CAD / year
- Full-time
Aviso is a leading wealth management and investment services provider for the Canadian financial industry, with approximately $145 billion in total assets under administration and…
Added 42 mins ago
A
Senior Manager, Investment Fund Operations
Aviso
Toronto, ON
- $115,000 to $135,000 CAD / year
- Full-time
Aviso is a leading wealth management and investment services provider for the Canadian financial industry, with approximately $145 billion in total assets under administration and…
Added 42 mins ago
IR
Personal Lines Account Manager
Impact Recruitment
Toronto, ON · Etobicoke, ON
- Full-time
An established insurance brokerage in Etobicoke is seeking a RIBO-licensed Personal Lines Account Manager to join a collaborative team of six to seven account managers.
Added 42 mins ago
D
Business Development Manager GTA
Digicast
Toronto, ON
- Full-time
…suite of products powers major organizations across financial services, governments, professional associations and enterprise sectors. With strong growth in Toronto, the opening of our new…
Added 42 mins ago
CH
Foreman IS
Clean Harbors
Sainte-Catherine, QC
- Full-time
Our facility in Sainte-Catherine, Quebec (south shore of Montreal), is currently hiring an Industrial Services Foreman. The IS Foreman is responsible for supervising equipment operators and…
Added 42 mins ago
CO
Job ID #32283: Public Health Nurse
City of Hamilton
Hamilton, ON
- Full-time
- Temporary
Access high-quality data, research findings, and other information sources to plan evidence-informed programs, services, and interventions to meet client needs.
Added 42 mins ago
CO
Job ID #32303: Public Health Nurse
City of Hamilton
Hamilton, ON
- Full-time
- Temporary
Access high-quality data, research findings, and other information sources to plan evidence-informed programs, services, and interventions to meet client needs.
Added 42 mins ago
CO
Job ID #32296: Manager, IT Infrastructure
City of Hamilton
Hamilton, ON
- Full-time
Reporting to the CISO and Director, IT Infrastructure, the Manager, IT Infrastructure provides strategic and operational leadership for the City’s enterprise infrastructure and…
Added 42 mins ago
CO
Job ID #32309: Child Care Systems Program Analyst
City of Hamilton
Hamilton, ON
- Full-time
- Temporary
…candidate will demonstrate an ability to provide excellent client service in a respectful, courageous, empathetic, just and ethical manner. Your ability to set and achieve personal goals,…
Added 42 mins ago
CO
Job ID #32305: Program Secretary
City of Hamilton
Hamilton, ON
- Full-time
- Temporary
…candidate will demonstrate an ability to provide excellent client service in a respectful, courageous, empathetic, just and ethical manner. Your ability to set and achieve personal goals,…
Added 42 mins ago
CO
Job ID #32307: Cook (PERIODIC)
City of Hamilton
Hamilton, ON
- Part-time
…candidate will demonstrate an ability to provide excellent client service in a respectful, courageous, empathetic, just and ethical manner. Your ability to set and achieve personal goals,…
Added 56 mins ago
T
Customer Experience Associate - Greater Toronto Area
TD
Ajax, ON · Markham, ON · Pickering, ON · Richmond Hill, ON · Stouffville, ON · Toronto, ON
- Part-time
…service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and…

BMO

Personal Banker Assosiate

Richmond Hill, ON, Canada

$35,500.00 - $65,000.00 · Full-time

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Job details

Pay: $35,500.00 - $65,000.00
Job type: Full-time
Apply by: Nov 10, 2026
Experience: Typically between 1 – 2 years of relevant experience and/or certification in related field of study desirable or an equivalent combination of education and experience.
Posting language: English
Posted: Oct 29, 2026

Original job description

Application Deadline:

11/09/2026

Address:

9350 Yonge Street

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Collaborates with BMO partners to identify referral opportunities that further grow the customer’s relationship with BMO beyond personal banking.
Welcomes and guides customers as they walk into the branch lobby, and offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
As a lobby leader, assists in conducting client conversations about banking services to recommend alternative banking channels and provide personal banking and investment advice.
Meets customer transaction-based needs with seamless execution.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes complex & diverse tasks within given rules/limits.
Analyzes issues and determines next steps; escalates as required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

Typically between 1 – 2 years of relevant experience and/or certification in related field of study desirable or an equivalent combination of education and experience.
Canada only: Registration to sell investment products completed or in progress (must be completed within 12 months) - as appropriate for the jurisdiction.
Confident and experienced in the use of social media, tablets, Smart phones, online tools, and applications.
Some experience in a consultative customer service or sales roles, with a drive to deliver a personal customer experience.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
Drive to deliver a personal customer experience.
A focus on results and the ability to thrive in a consultative sales and team-based environment.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic specialized knowledge.
Verbal & written communication skills - Good.
Organization skills - Good.
Collaboration & team skills - Good.
Analytical and problem solving skills - Good.

Salary:

$35,500.00 - $65,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Personal Banker Associate delivers exceptional service by identifying customer financial needs and providing tailored advice on banking solutions. They also collaborate with branch partners to drive business results while ensuring compliance with risk management and regulatory policies.

Requirements

Candidates should have 1-2 years of relevant experience or equivalent education, along with strong interpersonal and consultative sales skills. Proficiency in digital tools and a commitment to obtaining investment product registration within 12 months are required.

Skills

Customer service
Sales
Financial advice
Relationship management
Communication
Problem solving
Analytical skills
Team collaboration
Risk management
Compliance
Digital literacy
Investment product knowledge
Consultative sales
Organization
Interpersonal skills

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Financial Solutions
Customer Experience
Investment Products
Risk Management
Compliance
Money Laundering Reporting
Consultative Sales
Digital Banking
Self-serve Options
Branch Operations
Inventory Management
Credit Card Needs
Market Trends
Regulatory Environment
Relationship Growth
Financial Services
Strategic Advice
Client Conversations
Business Objectives

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