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Added 1 hour ago
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Associate Vice President, Corporate Finance
Co-op
Saskatoon, SK
- Full-time
…Accounting, Director, Financial Planning & Analysis, Senior Manager, Treasury & Credit and Manager, Risk & Insurance. You'll work closely with the Vice President Finance and Leaders across…
Added 1 hour ago
SB
Manager, Pipe Integrity
South Bow
Calgary, AB · Manulife Place
- Full-time
South Bow is seeking an experienced and diligent Manager, Pipe Integrity to lead the team responsible for the safety, reliability and compliance of our pipeline assets. Reporting to the…
Added 1 hour ago
SB
Project Manager
South Bow
Calgary, AB · Manulife Place
- Full-time
We are seeking an experienced Project Manager to deliver maintenance and integrity projects with moderate complexity and cross-functional stakeholder engagement. This role is accountable…
Added 2 hours ago
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Mortgage Specialist
BMO
Pointe-Claire, QC · Vaudreuil-Dorion, QC
- Full-time
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite,…
Added 2 hours ago
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Mortgage Specialist
BMO
Richmond Hill, ON
- Full-time
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite,…
Added 3 hours ago
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Personal Banker
BMO
Squamish, BC
- Full-time
Addresses questions and resolves issues raised through consumer credit audits and quality checks to ensure accurate data entry and lending application recommendations in compliance with…
Added 3 hours ago
B
Credit Funder
BMO
Montreal, QC · HO
- Full-time
Performs ongoing comprehensive client credit analysis for an assigned number of client portfolios to assess the business entity’s overall financial health and credit risk using…
Added 3 hours ago
B
Personal Banking Associate
BMO
Granby, QC
- Full-time
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Added 3 hours ago
B
Personal Banker
BMO
Colwood, BC
- Full-time
Addresses questions and resolves issues raised through consumer credit audits and quality checks to ensure accurate data entry and lending application recommendations in compliance with…
Added 3 hours ago
B
Customer Service Representative
BMO
Squamish, BC
- Part-time
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Added 3 hours ago
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MANAGER / SENIOR MANAGER, PORTFOLIO MANAGEMENT
BDC
Moncton, NB · Halifax, NS · ON · Kitchener, ON · Mississauga, ON · Ottawa, ON · Toronto, ON · Vaughan, ON
- Full-time
Evaluate high and advanced risk requests and offer proactive solutions to restructure agreements, minimize risk and mitigate losses in collaboration with Credit, the business centres and…
Added 4 hours ago
AC
Member Service Representative - Notre Dame De Lourdes Branch
Assiniboine Credit Union
Notre-Dame-de-Lourdes, MB
- Full-time
Reporting to the Assistant Branch Manager, the Member Service Representative (MSR) plays a key role in delivering consistent and compelling member experience at ACU. The Member Service…
Added 4 hours ago
T
Group Manager, Specialized Finance
TD
Toronto, ON
- Full-time
Overseeing collection of data related to credit risk, market risk, and operational risk from multiple data systems across all business segments of the Bank.
Added 5 hours ago
TB
Senior IT Internal Controls Auditor
Tilray Brands, Inc.
Toronto, ON
- $70,000 to $85,000 CAD / year
- Full-time
Reporting to the Manager, Internal Audit, the Senior IT Internal Controls Auditor is responsible for supporting the planning and execution of IT audit engagements in alignment with…
Added 5 hours ago
TB
IT Internal Controls Auditor
Tilray Brands, Inc.
Toronto, ON
- $60,000 to $75,000 CAD / year
- Full-time
Reporting to the Manager, Internal Audit, the IT Internal Controls Auditor is responsible for supporting the execution of IT audit engagements in alignment with departmental standards and…
Added 5 hours ago
C
Service Delivery Manager
CGI
Vancouver, BC
- Full-time
This is a great opportunity to join our CGI Services to Credit Union team providing IT services to our credit union clients.
Added 6 hours ago
MG
Director, Legal & Loan Operations
MarshallZehr Group Inc.
Waterloo, ON
- $110,000 to $130,000 CAD / year
- Full-time
Reporting to the Senior Vice President, Risk, Legal & Finance (the “SVP”), the Director, Legal & Loan Operations (the “Director”) will lead MarshallZehr’s legal and loan operations function…
Added 7 hours ago
CS
Project Manager IV
CDM Smith
Burnaby, BC
- Full-time
CDM Smith is seeking a highly motivated Seller-Doer Project Manager to drive business growth while leading the successful delivery of complex infrastructure and environmental projects. In…
Added 8 hours ago
SB
Project Manager
South Bow
Calgary, AB
- Full-time
We are seeking an experienced Project Manager to deliver maintenance and integrity projects with moderate complexity and cross-functional stakeholder engagement. This role is accountable…
Added 8 hours ago
SB
Manager, Pipe Integrity
South Bow
Calgary, AB
- Full-time
South Bow is seeking an experienced and diligent Manager, Pipe Integrity to lead the team responsible for the safety, reliability and compliance of our pipeline assets. Reporting to the…
Added 8 hours ago
V
Senior Director, Issuing Solutions Sales, Canada
Visa
Toronto, ON
- Full-time
…modernize their businesses, improve customer experiences, mitigate risk, drive operational efficiency, and unlock new revenue…
Added 8 hours ago
V
Business and Commercial Lending Coordinator
Vancity
Vancouver, BC
- Full-time
We’re Vancity, a member-owned credit union built on the principles of inclusion and social justice. Since 1946, our relentless commitment to these values has helped us challenge the status…
Added 9 hours ago
PC
Local Business Relationship Manager (Hybrid)
Prospera Credit Union
White Rock, BC · Surrey, BC
- Full-time
Determine and recommend whether to retain, expand or de-market existing relationships based on analysis of credit risk, profit contribution and other considerations and submit…
Added 9 hours ago
AW
Lending Advisor
Alberta Women Entrepreneurs
Calgary, AB
- Full-time
Prepare loan reviews, credit risk assessments, and written recommendations for review and finalization by the Entrepreneurship Development Manager, Capital prior to submission to the Loan…
Added 9 hours ago
R
Relationship Manager Business Markets Intern
RBC
Stellarton, NS
- Full-time
Credit skills and knowledge, including an understanding of risk assessments and financial analyses, credit structuring/solutions, and deal presentations

BMO

Personal Banking Associate

Granby, QC, Canada

$35,500.00 - $65,000.00 · Full-time

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Job details

Pay: $35,500.00 - $65,000.00
Job type: Full-time
Apply by: Oct 16, 2026
Experience: Typically between 1 – 2 years of relevant experience and/or certification in related field of study desirable or an equivalent combination of education and experience.
Posting language: English
Posted: Oct 2, 2026

Original job description

Application Deadline:

10/15/2026

Address:

399 rue Principale

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Collaborates with BMO partners to identify referral opportunities that further grow the customer’s relationship with BMO beyond personal banking.
Welcomes and guides customers as they walk into the branch lobby, and offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
As a lobby leader, assists in conducting client conversations about banking services to recommend alternative banking channels and provide personal banking and investment advice.
Meets customer transaction-based needs with seamless execution.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes complex & diverse tasks within given rules/limits.
Analyzes issues and determines next steps; escalates as required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

Typically between 1 – 2 years of relevant experience and/or certification in related field of study desirable or an equivalent combination of education and experience.
Canada only: Registration to sell investment products completed or in progress (must be completed within 12 months) - as appropriate for the jurisdiction.
Confident and experienced in the use of social media, tablets, Smart phones, online tools, and applications.
Some experience in a consultative customer service or sales roles, with a drive to deliver a personal customer experience.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
Drive to deliver a personal customer experience.
A focus on results and the ability to thrive in a consultative sales and team-based environment.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic specialized knowledge.
Verbal & written communication skills - Good.
Organization skills - Good.
Collaboration & team skills - Good.
Analytical and problem solving skills - Good.

Salary:

$35,500.00 - $65,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Personal Banking Associate delivers exceptional service by identifying customer financial needs and providing tailored advice on banking solutions. They also collaborate with branch partners to drive business results while ensuring operational tasks and compliance standards are met.

Requirements

Candidates should have 1 to 2 years of relevant experience and a strong commitment to consultative customer service. Proficiency in digital tools and the ability to work effectively in a team-based, sales-oriented environment are essential.

Skills

Customer service
Financial advice
Sales
Relationship management
Consultative selling
Interpersonal skills
Problem solving
Analytical skills
Communication skills
Organization skills
Team collaboration
Risk management
Compliance
Digital literacy

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Financial Solutions
Customer Experience
Sales
Investment Products
Risk Management
Compliance
Money Laundering Reporting
Digital Banking
Self-serve Options
Credit Card Needs
Inventory Management
Consultative Sales
Business Banking
Regulatory Environment
Financial Services

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