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Added 7 mins ago
SP
assistant manager, restaurant
Sam's Pizza
Stellarton, NS
- Full-time
Added 7 mins ago
FB
Assistant Chef Manager
Farm Boy Inc.
Brantford, ON
- $21 CAD / hour
- Full-time
From the moment we opened our doors in 1981, we knew we wanted to be different. The people who work here are special, and that’s what makes us special. Our team members uphold the standards…
Added 7 mins ago
WC
Manager, Caregiver Wellness and Seniors Supports (2026-381-CC)
WoodGreen Community Services
Toronto, ON
- Contract
Competition # 2026-381-CC Manager, Caregiver Wellness and Seniors Supports (2026-381-CC)
Added 7 mins ago
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Intensive Care Manager
Wesley
Burlington, ON
- Full-time
…Network (OLWN) employer. We are passionate about assisting people struggling with poverty. Our work is focused on children and family programs, housing & homelessness, and resettling…
Added 7 mins ago
Packer
Innophos
Port Maitland, ON
Receive daily instruction from Lead hand, Production Manager through personal contact, email, and daily instruction log
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Personal Assistant
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Montreal, QC
- Full-time
1–2+ years of experience in a Personal Assistant, Executive Assistant, Office Manager, or similar administrative role.
Added 7 mins ago
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Senior Communications & Marketing Specialist (English Services) (Hybrid/Telework)
CBC/Radio-Canada
Whitehorse, YT
- Full-time
This role is a hybrid work arrangement. Work schedule to be discussed with Hiring Manager according to the guidelines defined by the department.
Added 7 mins ago
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Senior Machinist
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- Full-time
We are looking for a full time Senior Machinist in Truro, NS. Reporting to the Branch Manager. At Fundy Machining and Millwright Services, we’ve built a team of experienced machinists who…
Added 7 mins ago
PC
Assistant Store Manager - Full-Time
PVH Corp.
AB · Rocky View, AB, Canada
- Full-time
…will oversee key operational functions and support the Store Manager in driving performance and maintaining a high-functioning, motivated team. As an Assistant Manager, you will play a…
Added 7 mins ago
T
Canadian Commercial Banking Associate
TD
Windsor, ON
- Full-time
…markets. Better business bankers demonstrate good judgment in people, businesses and markets based on education, experience, “gut instincts” and “street…
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Customer Experience Associate - Future Opportunities
TD
Ottawa, ON
- Part-time
· A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner
Added 7 mins ago
TG
Strategic Sales Manager (Forwarding)
Toll Group
Mississauga, ON
- Full-time
The Strategic Sales Manager (a Hunter) is responsible for driving the growth, retention, and expansion of a portfolio of strategic freight forwarding accounts while identifying and securing…
Added 7 mins ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Vancouver, BC · Capilano Thrift Store
- Full-time
For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help…
Added 7 mins ago
D
Section Manager
Desjardins
Montreal, QC · Levis, QC · Complexe Desjardins Montréal
- Full-time
…talent and drive results, you are able to effectively manage people and performance, produce reports and ensure member/client satisfaction. More specifically, you will be required to…
Added 7 mins ago
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General Management, Support Manager
Desjardins
Quebec, QC · Caisse populaire Desjardins du Piémont Laurentien
- Full-time
As a General Management Support Manager, you play a key role in providing guidance to the general manager on cross-sector coordination for strategic files and the overall management of the…
Added 7 mins ago
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Hourly Amusement Cashier - TRR Masonville
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London, ON · Masonville London TRR
- Part-time
…Amusement Cashier - The Rec Room Masonville reporting to the Manager - The Rec Room Masonville. This position will be based at our London Ontario Rec Room, 1680 Richmond…
Added 21 mins ago
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Manager, Software Engineering
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Toronto, ON
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NS
Pharmacist - Clinical Pharmacy
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Halifax, NS
- Full-time
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Added 21 mins ago
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Physiotherapist - Rehabilitation Services
Nova Scotia Health Authority
Kentville, NS
- Internship
Reporting to the Health Services Manager, the Physiotherapist assesses, diagnoses and treats patients who present with actual or potential impairment, pain, functional limitations or…
Added 21 mins ago
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Monitoring and Response Lead
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Added 21 mins ago
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GTM (Go-To-Market) Manager
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Ottawa, ON
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Added 21 mins ago
CG
Housekeeper Part Time
Compass Group Canada
Toronto, ON · Etobicoke, ON
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Performing other duties in support of the housekeeping function and other duties as assigned and/or required by a supervisor or Manager
Added 21 mins ago
QM
Office Manager
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Vaughan, ON
- $60,000 to $65,000 CAD / year
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Added 21 mins ago
OB
Quality Assurance Specialist
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Toronto, ON · Etobicoke, ON
- Full-time
· QMS & Document Maintenance: Assist in updating Standard Operating Procedures (SOPs), work instructions, and quality logs under the direction of the QA Manager.
Added 21 mins ago
M
Talent Acquisition Specialist
Merrithew®
Toronto, ON · Scarborough, ON
- $70,000 to $80,000 CAD / year
- Full-time
Reports to: Vice President of People and Culture

BMO

Personal Banking Associate

Granby, QC, Canada

$35,500.00 - $65,000.00 · Full-time

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Job details

Pay: $35,500.00 - $65,000.00
Job type: Full-time
Apply by: Oct 16, 2026
Experience: Typically between 1 – 2 years of relevant experience and/or certification in related field of study desirable or an equivalent combination of education and experience.
Posting language: English
Posted: Oct 2, 2026

Original job description

Application Deadline:

10/15/2026

Address:

399 rue Principale

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Collaborates with BMO partners to identify referral opportunities that further grow the customer’s relationship with BMO beyond personal banking.
Welcomes and guides customers as they walk into the branch lobby, and offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
As a lobby leader, assists in conducting client conversations about banking services to recommend alternative banking channels and provide personal banking and investment advice.
Meets customer transaction-based needs with seamless execution.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes complex & diverse tasks within given rules/limits.
Analyzes issues and determines next steps; escalates as required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

Typically between 1 – 2 years of relevant experience and/or certification in related field of study desirable or an equivalent combination of education and experience.
Canada only: Registration to sell investment products completed or in progress (must be completed within 12 months) - as appropriate for the jurisdiction.
Confident and experienced in the use of social media, tablets, Smart phones, online tools, and applications.
Some experience in a consultative customer service or sales roles, with a drive to deliver a personal customer experience.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
Drive to deliver a personal customer experience.
A focus on results and the ability to thrive in a consultative sales and team-based environment.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic specialized knowledge.
Verbal & written communication skills - Good.
Organization skills - Good.
Collaboration & team skills - Good.
Analytical and problem solving skills - Good.

Salary:

$35,500.00 - $65,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Personal Banking Associate delivers exceptional service by identifying customer financial needs and providing tailored advice on banking solutions. They also collaborate with branch partners to drive business results while ensuring operational tasks and compliance standards are met.

Requirements

Candidates should have 1 to 2 years of relevant experience and a strong commitment to consultative customer service. Proficiency in digital tools and the ability to work effectively in a team-based, sales-oriented environment are essential.

Skills

Customer service
Financial advice
Sales
Relationship management
Consultative selling
Interpersonal skills
Problem solving
Analytical skills
Communication skills
Organization skills
Team collaboration
Risk management
Compliance
Digital literacy

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Financial Solutions
Customer Experience
Sales
Investment Products
Risk Management
Compliance
Money Laundering Reporting
Digital Banking
Self-serve Options
Credit Card Needs
Inventory Management
Consultative Sales
Business Banking
Regulatory Environment
Financial Services

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