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Added 7 mins ago
AS
Customer Financial Services Manager (90001)
ABC Supply Co., Inc.
Calgary, AB
- Full-time
The ABC Canada Customer Financial Services Manager establishes effective working relationships with District and Branch Managers, Sales Personnel, Region Team Members, National Support…
Added 7 mins ago
AC
Branch Manager - St. Claude Branch
Assiniboine Credit Union
St. Claude, MB
- Full-time
Reporting to the Vice President, Retail, the Branch Manager provides strategic leadership and operational oversight to ensure the delivery of exceptional member experience and compliance…
Added 50 mins ago
IG
Information Technology Manager
Insight Global
Winnipeg, MB
- Contract
The day-to-day focus is centered around full-cycle corporate IT operations and keeping systems running smoothly. This is a hands on IT Manager position with on experienced IT Specialist…
Added 52 mins ago
MC
Operator - 2
Midwest co-operative services
ON
- $24 to $29 CAD / hour
- Full-time
…of Operator 2. Under the direction of the Agronomy Location Manager, the Operator – 2 safely operates trucks, custom application equipment, and facility machinery. This role is suited for…
Added 1 hour ago
P
Maintenance Coordinator
Penske
Mississauga, ON
- Full-time
Support the branch financial manager by providing guidance and information that contributes to branch performance and profitability.
Added 2 hours ago
T
Personal Banking Associate
TD
Belleville, ON
- Full-time
Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
Added 2 hours ago
T
Personal Banking Associate
TD
Toronto, ON
- Part-time
Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
Added 2 hours ago
ES
BRANCH MANAGER
ECCO Supply™
Saskatoon, SK
- Full-time
The Branch Manager is a management position which is responsible for the organized, successful and profitable operation of the Company’s Branch. The Branch Manager is part of ECCO Supply’s…
Added 2 hours ago
CH
Project Manager/Hazardous Waste Specialist
Clean Harbors
Victoria, BC
- Full-time
Clean Harbors in Victoria B.C is seeking a Technical Services Project Manager to join their on-site team at a local customer facility. This role is responsible for overseeing environmental…
Added 4 hours ago
GO
Primary Health Care Nurse In Charge
Government of Yukon
Ross River, YT
- Part-time
Community Nursing Branch is committed to excellence in the provision of Primary and Community Health Care throughout Yukon communities and firmly believes in a client-focused service…
Added 6 hours ago
TU
Graduate Management Trainee - Scarborough
targetjobs UK
Toronto, ON · Scarborough Junction, ON
- Full-time
…excellent training, our Management Trainees can progress to Branch Manager in one of our retail operations in as little as two years. In fact, most of our senior leaders began their careers…
Added 6 hours ago
HC
Registered Nurse (Night Shift)
Health Careers Canada
Belleville, ON
- Full-time
Support branch operations, including on‑call clinician access as required
Added 9 hours ago
T
Personal Banking Associate Trainee
TD
Winnipeg, MB
- Full-time
Recommend improvements to work practices, branch operations and processes to enhance customer Department Overview:
Added 10 hours ago
T
PIA Client Service Associate
TD
Kamloops, BC
- Full-time
…assignments. You may also correspond with clients and other branch staff. In this frontline role, your first impressions will leave lasting results on our business and customer…
Added 10 hours ago
T
Personal Banking Associate Trainee
TD
Winnipeg, MB
- Full-time
Recommend improvements to work practices, branch operations and processes to enhance customer Department Overview:
Added 10 hours ago
Y
Program Supervisor
YBC
Vancouver, BC
- Full-time
Serve as Duty Manager as scheduled, overseeing facility operations and staff, resolving conflicts, and ensuring the safety of members and employees.
Added 12 hours ago
UG
Supervisor, Shelter (Permanent, Full-Time)
Union Gospel Mission (Vancouver)
Vancouver, BC
- Full-time
This position will be responsible for the specific operations and oversight of the Shelter Team. With the Manager, you will develop and maintain a healthy culture within the Shelter &…
Added 12 hours ago
CM
Sport & Exercise Medicine Physician
Changepain Medical & Allied Health Clinic
Burnaby, BC
- Contract
Version / review cycle: v1.0 - reviewed annually by Medical Director & Operations Manager
Added 12 hours ago
HS
Warehouse Associate
Hercules SLR
NS · Dartmouth, NS
- Full-time
Ensure customer orders and branch transfers are accurate, securely packaged, and ready for shipment.
Added 13 hours ago
BB
Project Coordinator
Bosch Building Technologies North America
Toronto, ON
- Full-time
…The primary objective of this role is to support the Project Manager in delivering high-quality project results as efficiently as possible. May be requested to lead and manage smaller…
Added 14 hours ago
DW
Regional Sales Manager
Durabuilt Windows & Doors
Winnipeg, MB
- Full-time
…and strategic sales leader to take the helm of our Winnipeg branch. As the Branch Sales Leader, you will oversee day-to-day operations and lead a dedicated team of 8–10 direct reports. You…
Added 14 hours ago
CC
Operations Manager (Flooring, Construction)
CentiMark Corporation
ON · Ontario, Canada
- Full-time
…growth since 2020! QuestMark is hiring an industry-experienced Operations Manager to supervise, coordinate and ensure the timely installation and completion of flooring projects. This…
Added 14 hours ago
SM
Sales Manager
Swish Maintenance Limited
Delta, BC
- Full-time
The Sales Manager is responsible for leading the branch’s sales and customer service functions, driving revenue growth across new and existing accounts, and executing the company’s…
Added 15 hours ago
Director, Child Intervention
Government of Alberta
Bonnyville, AB
Classification: Senior Manager Zone 2 / (M42Z2)
Added 16 hours ago
SC
Universal Financial Associate - Blackfalds
Servus Credit Union
Blackfalds, AB
- Full-time
Reporting to the Branch Manager, our Universal Financial Associate plays an integral role in the branch by supporting our members with all their banking needs. As a Universal Financial…

BMO

Personal Banking Associate

Brantford, ON, Canada

$35,500.00 - $60,500.00 · Full-time

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Job details

Pay: $35,500.00 - $60,500.00
Job type: Full-time
Apply by: Oct 19, 2026
Experience: Typically between 1 – 2 years of relevant experience and/or certification in related field of study desirable or an equivalent combination of education and experience.
Posting language: English
Posted: Oct 5, 2026

Original job description

Application Deadline:

10/18/2026

Address:

57 Market Street

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Collaborates with BMO partners to identify referral opportunities that further grow the customer’s relationship with BMO beyond personal banking.
Welcomes and guides customers as they walk into the branch lobby, and offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
As a lobby leader, assists in conducting client conversations about banking services to recommend alternative banking channels and provide personal banking and investment advice.
Meets customer transaction-based needs with seamless execution.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes complex & diverse tasks within given rules/limits.
Analyzes issues and determines next steps; escalates as required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

Typically between 1 – 2 years of relevant experience and/or certification in related field of study desirable or an equivalent combination of education and experience.
Canada only: Registration to sell investment products completed or in progress (must be completed within 12 months) - as appropriate for the jurisdiction.
Confident and experienced in the use of social media, tablets, Smart phones, online tools, and applications.
Some experience in a consultative customer service or sales roles, with a drive to deliver a personal customer experience.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
Drive to deliver a personal customer experience.
A focus on results and the ability to thrive in a consultative sales and team-based environment.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic specialized knowledge.
Verbal & written communication skills - Good.
Organization skills - Good.
Collaboration & team skills - Good.
Analytical and problem solving skills - Good.

Salary:

$35,500.00 - $60,500.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Personal Banking Associate delivers exceptional service by identifying customer needs and providing tailored financial advice and solutions. They also collaborate with branch partners to drive business results, manage operational tasks, and promote digital banking options.

Requirements

Candidates should have 1-2 years of relevant experience or education and possess strong interpersonal and consultative sales skills. Proficiency in digital tools and a commitment to regulatory compliance and ethical standards are essential.

Skills

Customer service
Financial advice
Sales
Relationship management
Interpersonal skills
Problem solving
Communication
Organization
Collaboration
Analytical skills
Investment product knowledge
Digital banking
Risk management
Compliance
Consultative sales

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Financial Services
Customer Experience
Sales
Investment Products
Compliance
Risk Management
Money Laundering Reporting
Digital Banking
Consultative Sales
Branch Operations
Inventory Management
Credit Card Services
Relationship Building
Financial Advice
Regulatory Requirements
Market Analysis
Team Collaboration
Problem Solving
Communication Skills

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