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Added 2 mins ago
K
Shift manager - fast food restaurant
KFC
Miramichi, NB
- From $17 CAD / hour
- Full-time
- On-site
Ensure that food and service meet quality control standards
Added 9 mins ago
N6
Local Delivery Driver
North 60 Petro Ltd
Whitehorse, YT
- Full-time
Under the administrative direction of the Local Dispatch Manager this individual will aid in the daily operations of the business in regards to delivering bulk fuels to customers as…
Added 10 mins ago
PV
Store Assistant Manager (H)
Pet Valu
Smithers, BC
- Full-time
As an Assistant Store Manager you will coach and develop your store team to deliver world class service to all customers and help Pet Parents find the right nutrition and other solutions…
Added 10 mins ago
B
Associate Manager, Membership Marketing
BCAA
Burnaby, BC · *Head Office
- Full-time
We're looking for an Associate Manager, Membership Marketing to join our Marketing team on a fixed-term contract expected to end on July 14, 2028. In this role, you'll help drive Membership…
Added 10 mins ago
K
Key Lead (Calgary)
Knix
Calgary, AB
- $22.7 CAD / hour
- Full-time
- Part-time
…revolutionizing the apparel industry with our best-in-class customer experience, innovative products and brands Knix and Kt by Knix. Come join us if you are looking for a purpose-driven and…
Added 10 mins ago
LH
CCR-Care Coordinator
Lifemark Health Group
Squamish, BC
- $19 to $22 CAD / hour
- Part-time
Excellent communication (verbal and written) and customer service skills
Added 10 mins ago
LH
Care Coordinator
Lifemark Health Group
Sutton, ON
- $17.6 to $22.31 CAD / hour
- Part-time
Answer telephone calls, greet patients and visitors upon arrival, and provide excellent customer service for all questions or concerns
Added 10 mins ago
OO
Maintenance Technician
OLD OAK PROPERTIES
London, ON
- $58,000 to $64,000 CAD / year
- Full-time
…operates within Old Oak’s standards of safety, high quality customer service and efficient operations. The Maintenance Technician works closely with the Maintenance Supervisor, Maintenance…
Added 10 mins ago
WG
National Sales Manager
WGI Group
Brandon, MB
- Full-time
Reporting to the Senior Vice President, the National Sales Manager is responsible for managing the sales programs for the Rigid Frame, Frameless and Custom Fabrication divisions of the…
Added 10 mins ago
GC
Sales Representative
Grimco Canada Inc.
Dartmouth, NS
- $45,000 to $60,000 CAD / year
…sales activities, including chat support. Gather insights into customer expectations and market trends to enhance the overall customer experience. Share market intelligence regarding…
Added 10 mins ago
WR
Guest Services Manager
Westin Resort and Spa Whistler
Whistler, BC
- Up to $60,000 CAD / year
- Full-time
The Guest Service Manager is in charge of the day to day operation of the Front Office Department, which includes the command center, front desk, bell services and valet team. Coach, train…
Added 10 mins ago
ME
Customer Service Representative Lead Hand
MCDOUGALL ENERGY INC
Strathroy, ON
- Part-time
We are seeking a motivated, results-driven individual to join our team as a part-time Customer Service Representative Lead Hand at our Strathroy Ontario location.
Added 10 mins ago
Inside Sales & Service Rep
Calgary Fasteners Tool
Red Deer, AB
We are seeking a reliable and motivated Inside Sales & Service Lead to join our growing team at our Red Deer location. As an Inside Sales & Service Lead, your primary responsibilities will…
Added 10 mins ago
NM
Client Care Coordinator
NUVISTA Mental Health
Regina, SK
- Up to $39,000 CAD / year
- Full-time
Customer Service: Builds positive relationships and responds effectively to customer needs and concerns.
Added 10 mins ago
SR
Business Manager
Seasons Retirement Communities LP
Olds, AB
- $54,000 to $56,000 CAD / year
- Full-time
We’re looking for a Business Manager. This role is responsible for all aspects of office and clerical duties for residents and service team members.
Added 10 mins ago
AR
Regional General Manager, North
ABC Recycling Ltd.
Burnaby, BC
- $140,000 to $180,000 CAD / year
Enable managers and supervisors to achieve excellence in leadership, operations management, and customer service while driving safe, efficient operations, reducing accidents and errors, and…
Added 10 mins ago
DC
Program Manager
DATA Communications Management Corp
Brampton, ON
- $65,149 to $81,436 CAD / year
- Full-time
As a Program Manager, you will be delivering highly effective data driven campaigns on time for a variety of markets and liaise with clients, agencies and internal departments from start to…
Added 10 mins ago
C
Liquor Clerk-Northlands Liquor
Co-op
Medicine Hat, AB
- Part-time
Reporting to the Liquor Manager, the Liquor Clerk is responsible for delivering exceptional customer service while supporting the day-to-day operations of the liquor store. This includes…
Added 11 mins ago
TH
Shift manager - fast food restaurant
Tim Hortons
Shelburne, ON
- $22 to $24 CAD / hour
- Full-time
- On-site
Food service counter attendants and food preparers
Added 15 mins ago
EC
Cleaning service manager
EYAEYO CLEANING SERVICES LTD.
Edson, AB
- From $40.33 CAD / hour
- Full-time
- Contract
- On-site
Added 16 mins ago
IS
Hairstyling salon manager
Inn Style Ltd
Edmonton, AB
- From $36 CAD / hour
- Full-time
- On-site
Added 17 mins ago
RM
Shift manager - fast food restaurant
Restaurants McDonalds
Québec, QC
- From $19.1 CAD / hour
- Full-time
- On-site
Ensure that food and service meet quality control standards
Added 19 mins ago
RP
Restaurant manager
Royal Pizza
Calgary, AB
- From $37.5 CAD / hour
- Full-time
- On-site
Added 21 mins ago
PR
Restaurant manager
Pine River Cheese Mercato & Pizzeria
Ripley, ON
- From $29.75 CAD / hour
- Full-time
- On-site
Added 21 mins ago
BP
Restaurant manager
Boston Pizza
Dryden, ON
- $36.92 to $38 CAD / hour
- Full-time
- On-site

BMO

Personal Banking Associate

Woodstock, ON, Canada

$35,500.00 - $60,500.00 · Full-time

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Job details

Pay: $35,500.00 - $60,500.00
Job type: Full-time
Apply by: Oct 26, 2026
Experience: Typically between 1 – 2 years of relevant experience and/or certification in related field of study desirable or an equivalent combination of education and experience.
Posting language: English
Posted: Oct 9, 2026

Original job description

Application Deadline:

10/25/2026

Address:

499 Norwich Avenue

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Collaborates with BMO partners to identify referral opportunities that further grow the customer’s relationship with BMO beyond personal banking.
Welcomes and guides customers as they walk into the branch lobby, and offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
As a lobby leader, assists in conducting client conversations about banking services to recommend alternative banking channels and provide personal banking and investment advice.
Meets customer transaction-based needs with seamless execution.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes complex & diverse tasks within given rules/limits.
Analyzes issues and determines next steps; escalates as required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

Typically between 1 – 2 years of relevant experience and/or certification in related field of study desirable or an equivalent combination of education and experience.
Canada only: Registration to sell investment products completed or in progress (must be completed within 12 months) - as appropriate for the jurisdiction.
Confident and experienced in the use of social media, tablets, Smart phones, online tools, and applications.
Some experience in a consultative customer service or sales roles, with a drive to deliver a personal customer experience.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
Drive to deliver a personal customer experience.
A focus on results and the ability to thrive in a consultative sales and team-based environment.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic specialized knowledge.
Verbal & written communication skills - Good.
Organization skills - Good.
Collaboration & team skills - Good.
Analytical and problem solving skills - Good.

Salary:

$35,500.00 - $60,500.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Personal Banking Associate delivers exceptional service by identifying customer financial needs and providing tailored advice on banking solutions. They collaborate with branch partners to achieve business objectives while managing operational tasks and ensuring compliance with regulatory requirements.

Requirements

Candidates should have 1-2 years of relevant experience or equivalent education and a commitment to delivering a personal customer experience. Proficiency in digital tools and the ability to work in a consultative, team-based environment are essential.

Skills

Customer service
Sales
Financial advice
Relationship management
Interpersonal skills
Problem solving
Communication
Organization
Collaboration
Risk management
Compliance
Digital literacy
Consultative sales
Investment product knowledge

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Financial Solutions
Customer Experience
Lobby Leader
Investment Products
Risk Management
Compliance
Money Laundering Reporting
Consultative Sales
Business Banking
Digital Banking
Inventory Management
Regulatory Requirements
Financial Services
Relationship Growth

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