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Added 1 hour ago
Quality Control Coordinator - AOTHR
Aecon
Kawartha Lakes, ON · Barrie, ON · Toronto, ON
…America and a strong footprint internationally, Aecon brings global expertise and proudly serves public and private sector clients through its Construction and Concessions…
Added 1 hour ago
HT
Trade Compliance Program Manager
Husky Technologies
Bolton, ON
- Full-time
As the Global Trade Compliance Program Manager, you will report to the Director, Global Trade Compliance & Customs and serve as the program lead for enterprise-wide trade compliance…
Added 1 hour ago
HR
Technical Safety Specialist
Hitachi Rail
Burnaby, BC
- Full-time
…transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there’s something for…
Added 1 hour ago
KL
Représentant(e) du service client / Customer Service Representative
King Living
Brossard, QC
- Full-time
Identify high-risk or complex issues and escalate appropriately - maintaining strong product knowledge to advise customers accurately on care, materials and coverage.
Added 1 hour ago
HR
Contract Manager
Hitachi Rail
Toronto, ON
- Full-time
Commercial Contract Manager supporting the business in bids and project contract management for the Signaling and Rail Solutions Line of Business in the Americas region.
Added 1 hour ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
…execution of our internal audit framework built on an enterprise risk management governance model. You will be part of a global team and report to the Senior Manager; IT Audit located in…
Added 1 hour ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 1 hour ago
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Program Manager
TechDoQuest
Toronto, ON
- Full-time
The Senior Director, Global Delivery Lead will oversee the successful execution of large scale programs and projects across multiple regions. This role requires a strategic thinker with a…
Added 3 hours ago
L
Customer Sucess Manager Pricing Reference Services
LSEG
Toronto, ON
- Full-time
…identifying opportunities to increase engagement, mitigate risk, and support long-term retention and growth. By combining strong relationship management, business acumen, and solution…
Added 3 hours ago
E
Treasury Manager, Capital Markets
Equinix
Toronto, ON
- Full-time
…center business. You will play a key role in funding Equinix’s global growth. This role involves leading the development of new funding frameworks, managing Equinix’s debt & equity…
Added 5 hours ago
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Principal Project Planner
Hitachi Rail
Toronto, ON
- Full-time
…transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there’s something for…
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Senior Project Manager
Hitachi Rail
Toronto, ON
- Full-time
5 -10 years of experience as a project manager with people management / leadership experience
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Contract Manager / Gestionnaire de contrats
Hitachi Rail
Montreal, QC
- Full-time
Commercial Contract Manager supporting the business in bids and project contract management for the Signaling and Rail Solutions Line of Business in the Americas region.
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Deployment Bid Technical Lead
Hitachi Rail
Toronto, ON
- Full-time
…transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there’s something for…
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Technical Specialist, Quality Assurance
Hitachi Rail
Toronto, ON
- Full-time
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Technical Safety Specialist
Hitachi Rail
Toronto, ON
- Full-time
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Senior Construction Manager
Hitachi Rail
Mississauga, ON
- Full-time
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BB
Project Coordinator I
Bosch Building Technologies North America
Ottawa, ON
- Full-time
Work with the Project Management team to develop and manage schedules, resources plan, procurement, project commissioning and risk mitigation strategies, while controlling costs and…
Added 5 hours ago
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Senior Program Manager
Ardent SoftSol Inc.
Toronto, ON
- Contract
The Senior Director, Global Delivery Lead will oversee the successful execution of large scale programs and projects across multiple regions. This role requires a strategic thinker with a…
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Category (Strategic Sourcing) Manager - Indirect Spend
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Field, BC
- Full-time
The Strategic Sourcing Manager for Indirect Spend is responsible for developing and executing sourcing strategies across key indirect categories, to ensure reliable supply, optimal total…
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Senior Global Delivery Leader (Manager)
Yochana
Toronto, ON
- Full-time
We are seeking a Senior Global Delivery Leader to establish and lead the program office for the Global Data Retention Management Program. The program will coordinate enterprise efforts to…
Added 5 hours ago
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Project Manager / Product Owner (AI)
VK CONSULTING SERVICES
Montreal, QC
- Full-time
"We are seeking a seasoned Project Manager / Product Owner to lead cross-functional AI initiatives, with a primary focus on the enterprise deployment and enablement of the firm’s end user…
Added 6 hours ago
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Technical Specialist, Quality Assurance
Hitachi Rail
Burnaby, BC
- Full-time
…transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there’s something for…
Added 6 hours ago
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Recruitment Coordinator
Allegis Global Solutions
Mississauga, ON
- Full-time
Reporting into the Recruitment Administration Manager you will assist in driving high quality candidate care and strive to be an ambassador for the Allegis Global Solutions brand at every…
Added 6 hours ago
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Program Management PMO, Energy Strategy & Business Management
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BMO

Personal Banking Associate

Knowlton, QC, Canada

$35,500.00 - $65,000.00 · Full-time

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Job details

Pay: $35,500.00 - $65,000.00
Job type: Full-time
Apply by: Oct 14, 2026
Experience: Typically between 1 – 2 years of relevant experience and/or certification in related field of study desirable or an equivalent combination of education and experience.
Posting language: English
Posted: Oct 7, 2026

Original job description

Application Deadline:

10/13/2026

Address:

101 chemin Lakeside

Job Family Group:

Retail Banking Sales & Service

* Attention: Completion du Cours sur le commerce des valeurs mobilières au Canada (CCVM) souhaitée; à défaut, le candidat doit s'engager à obtenir la certification dans les trois (3) mois suivant sa date d'entrée en fonction.

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Collaborates with BMO partners to identify referral opportunities that further grow the customer’s relationship with BMO beyond personal banking.
Welcomes and guides customers as they walk into the branch lobby, and offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
As a lobby leader, assists in conducting client conversations about banking services to recommend alternative banking channels and provide personal banking and investment advice.
Meets customer transaction-based needs with seamless execution.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes complex & diverse tasks within given rules/limits.
Analyzes issues and determines next steps; escalates as required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

Typically between 1 – 2 years of relevant experience and/or certification in related field of study desirable or an equivalent combination of education and experience.
Canada only: Registration to sell investment products completed or in progress (must be completed within 12 months) - as appropriate for the jurisdiction.
Confident and experienced in the use of social media, tablets, Smart phones, online tools, and applications.
Some experience in a consultative customer service or sales roles, with a drive to deliver a personal customer experience.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
Drive to deliver a personal customer experience.
A focus on results and the ability to thrive in a consultative sales and team-based environment.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic specialized knowledge.
Verbal & written communication skills - Good.
Organization skills - Good.
Collaboration & team skills - Good.
Analytical and problem solving skills - Good.

Salary:

$35,500.00 - $65,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Personal Banking Associate delivers exceptional service by identifying customer needs and providing tailored financial advice and solutions. They also collaborate with partners to grow customer relationships and support branch operational activities while ensuring compliance with risk and regulatory policies.

Requirements

Candidates typically require 1-2 years of relevant experience or equivalent education, along with a commitment to obtaining the Canadian Securities Course (CSC) certification. Strong interpersonal skills, proficiency with digital tools, and a drive for consultative sales are essential for success in this role.

Skills

Customer service
Financial solutions
Sales
Investment advice
Relationship management
Risk management
Compliance
Communication skills
Problem solving
Team collaboration
Digital banking
Credit card needs
Inventory management
Interpersonal skills
Analytical skills

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Personal Banking
Financial Services
Investment Products
Canadian Securities Course
CCVM
Customer Experience
Sales
Risk Management
Compliance
Money Laundering Reporting
Digital Banking
Credit Cards
Consultative Sales
Branch Operations
Inventory Management
Financial Advice
Relationship Management
Regulatory Environment
Market Trends

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