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Added 12 mins ago
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Package handler (Seasonal)
Intelcom
Windsor, ON
- Part-time
Intelcom | Dragonfly operates more than 100 sorting stations and runs operations across three continents. As Canada’s leader in last-mile logistics, we have a clear vision: to deliver fast,…
Added 12 mins ago
Engineer, Advance Manufacturing
Dana Incorporated
Oakville, ON
Dana is a global leader in the supply of highly engineered driveline, sealing, and thermal- management technologies that improve the efficiency and performance of vehicles with both…
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Team Lead - Health Services
Dynacare
Toronto, ON
- Contract
Ensure prompt and courteous customer service to all internal and external clients
Added 12 mins ago
TA
Sales Manager (Calgary South)
Trail Appliances Ltd.
Calgary, AB
- Full-time
At Trail Appliances, we are committed to providing our customers with unparalleled customer service, competitive pricing, and expert advice. We pride ourselves on our strong family values…
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Senior Financial Analyst
New Flyer
Remote, Canada
- Full-time
- Remote
New Flyer is North America's heavy-duty transit bus leader and offers the most advanced product line under the Xcelsior® and Xcelsior CHARGE® brands. It also offers infrastructure…
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Lab Assistant
Dynacare
Amherstview, ON · Belleville, ON · Cannington, ON · Kingston, ON · Northbrook, ON · Peterborough, ON · Port Hope, ON · Port Perry, ON
- Part-time
…metrics. You also play an important role in providing customer service to create the best possible patient experience. These can be stressful situations for patients, and you need to…
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Lab Assistant
Dynacare
Kingston, ON
- Contract
…metrics. You also play an important role in providing customer service to create the best possible patient experience. These can be stressful situations for patients, and you need to…
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Category Manager, Raw Materials
Galderma
Baie-D'Urfé, QC
- Full-time
Avec un héritage unique en dermatologie ainsi que des décennies d'innovation de pointe, Galderma est le leader émergent de sa catégorie dédié entièrement à la dermatologie, présent dans…
Added 12 mins ago
Events Coordinator, Student Engagement
University of Toronto
Toronto, ON · Scarborough, ON
The University of Toronto Scarborough has been a leader in co-operative education and work integrated learning (WIL), for 50 years. Co-op and WIL give students an opportunity to apply…
Added 12 mins ago
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Senior Renewable Technologist- Gearbox and Generator Repair
Deriva Energy
NB · Chiasson Office, NB
- Full-time
Deriva Energy, a portfolio company of Brookfield Renewable U.S., who is a nationwide leader in sustainable energy provides wind, solar, resilient backup power, and managed energy services…
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Account Coordinator
CarltonOne
Markham, ON
- Full-time
CarltonOne is a global B2B technology leader, and part of the Goldman Sachs portfolio, helping organizations around the world reward and inspire exceptional people. Our solutions empower…
Added 12 mins ago
PG
Director of Account Management
PRI Global
Toronto, ON
- Contract
The ideal candidate is a strategic and consultative sales leader who understands the financial services and payments ecosystem. They should be comfortable working with senior executives,…
Added 12 mins ago
TA
Sales Manager (Calgary South)
Trail Appliances AB/SK
Calgary, AB
- Full-time
At Trail Appliances, we are committed to providing our customers with unparalleled customer service, competitive pricing, and expert advice. We pride ourselves on our strong family values…
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Sales Coordinator
GREENTEC
Cambridge, ON
- Full-time
For over 30 years, Greentec is a leader in IT asset disposition and e-waste recycling, committed to environmental sustainability and secure data destruction.
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Receptionist
Brookfield
Toronto, ON
- Full-time
…and whose values align with our Attributes of a Brookfield Leader: Entrepreneurial, Collaborative and Disciplined. Brookfield is committed to the development of our people through…
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Gerant de la Boutique - Carrefour Laval
Lush Fresh Handmade Cosmetics North America
Montreal, QC
- Full-time
leader de marché. En tant que gestionnaire, vous êtes responsable de la gestion des budgets et
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Customer Account Manager - Bilingual
ASSA ABLOY
ON · Woodbridge, ON
Strong knowledge of customer service principles and practices
Added 27 mins ago
Co-Op Student, Transit Facilities Maintenance
City of Mississauga
Mississauga, ON
This position will support the Supervisor and Team Leader with the day-to-day maintenance of the MiWay Transit Garage Facilities, ensuring the buildings remain safe, functional, and…
Added 27 mins ago
SA
Used Car Sales Manager
Steele Auto Group
Halifax, NS
- Full-time
…automotive market. We're looking for an accomplished automotive leader who can build on that success, drive performance, and help take our used vehicle business to the next…
Added 27 mins ago
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Bakery Department Manager
Farm Boy Inc.
Ottawa, ON
- $52,000 to $57,000 CAD / year
- Full-time
As a key leader within our store, you’ll support Farm Boy’s vision of the best fresh shopping experience by delivering exceptional customer service and guiding your department to achieve…
Added 27 mins ago
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Senior Mechanical Engineer
AECOM
AB · Edmonton, Alberta
- $120,000 to $160,000 CAD / year
- Full-time
…resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase…
Added 27 mins ago
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Operations Manager
CBI Home Health
Brandon, MB
- Full-time
Are you a dynamic leader with expertise in managing operations, adept at building teams, and driving performance within a care residence? Can you effectively balance client and business…
Added 27 mins ago
AI
Labourer
American Iron and Metal
Quebec, QC
- Full-time
…is a Canadian family-owned company that has become a global leader in metal recycling. Driven by a commitment to delivering exceptional service, AIM Recycling specializes in the recovery…
Added 42 mins ago
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Directeur adjoint - Service technique Hilton Québec
Hilton
Quebec, QC
- Full-time
Relevant du Directeur du service technique, la personne en poste coordonne les activités quotidiennes d’entretien et veille au bon fonctionnement des installations de l’hôtel. Elle…
Added 42 mins ago
ASSISTANT MANAGER
Boutique La Vie En Rose
Toronto, ON
You are a natural leader who knows how to motivate a team;

BMO

Personal Banking Associate

Victoria, BC, Canada

$35,500.00 - $65,000.00 · Full-time

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Job details

Pay: $35,500.00 - $65,000.00
Job type: Full-time
Apply by: Nov 13, 2026
Experience: Typically between 1 – 2 years of relevant experience and/or certification in related field of study desirable or an equivalent combination of education and experience.
Posting language: English
Posted: Oct 28, 2026

Original job description

Application Deadline:

11/12/2026

Address:

4470 West Saanich Road

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Collaborates with BMO partners to identify referral opportunities that further grow the customer’s relationship with BMO beyond personal banking.
Welcomes and guides customers as they walk into the branch lobby, and offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
As a lobby leader, assists in conducting client conversations about banking services to recommend alternative banking channels and provide personal banking and investment advice.
Meets customer transaction-based needs with seamless execution.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes complex & diverse tasks within given rules/limits.
Analyzes issues and determines next steps; escalates as required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

Typically between 1 – 2 years of relevant experience and/or certification in related field of study desirable or an equivalent combination of education and experience.
Canada only: Registration to sell investment products completed or in progress (must be completed within 12 months) - as appropriate for the jurisdiction.
Confident and experienced in the use of social media, tablets, Smart phones, online tools, and applications.
Some experience in a consultative customer service or sales roles, with a drive to deliver a personal customer experience.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
Drive to deliver a personal customer experience.
A focus on results and the ability to thrive in a consultative sales and team-based environment.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic specialized knowledge.
Verbal & written communication skills - Good.
Organization skills - Good.
Collaboration & team skills - Good.
Analytical and problem solving skills - Good.

Salary:

$35,500.00 - $65,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Personal Banking Associate delivers exceptional service by identifying customer needs and providing tailored financial advice and solutions. They collaborate with branch partners to grow customer relationships while managing operational tasks and ensuring compliance with regulatory requirements.

Requirements

Candidates should have 1-2 years of relevant experience or equivalent education and a commitment to obtaining investment product registration within 12 months. Strong interpersonal, communication, and consultative sales skills are required to thrive in a team-based environment.

Skills

Customer service
Sales
Financial advice
Relationship management
Interpersonal skills
Problem solving
Communication
Organization
Collaboration
Analytical skills
Risk management
Compliance
Digital literacy
Consultative sales

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Financial Services
Customer Experience
Sales
Investment Products
Risk Management
Compliance
Money Laundering Reporting
Digital Banking
Self-serve Options
Credit Card Needs
Inventory Management
Consultative Sales
Business Banking
Relationship Management
Market Analysis
Regulatory Environment
Operational Support

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